Soul hotellit lähellä Bukchon Hanok Village

Plussat: Perfect location in Dongdaemun.

Miinukset: My son lost his bundle of socks & souveniers. Maybe the cleaner threw it????

Plussat: Very comfortable bed Very clean Easy to get to, near station

Miinukset: WiFi was patchy

Plussat: The location is very good And it have bus to airport just in front of hotel

Miinukset: None

Plussat: Convenient location & friendly staff. Rooms were big and clean

Plussat: The location of the hotel is good. Room is clean and bed is comfortable.

Miinukset: We had towels missing from the room and when we reflected to the front desk, we were told to collect the missing stuff from level 1 front desk. A little bit puzzled by this.

Plussat: Wonderfully helpful and friendly people team especially as we were non-korean speaking. Superb location for getting around. Excellent introduction to a great country/city

Plussat: All

Miinukset: Nothing

Plussat: Swimming pool &sauna

Miinukset: it was not clean the room. I found cup holder under the toilet(back)& cosmetic bottle under the table (next to bed)

Plussat: Kuntosali, uima-allas ja ulkoterassi rentouttivat suurkaupungin sykkeen jälkeen. Aulan helpdesk antoi ystävällistä apua turistille.

Miinukset: Aulan ravintolan aamiainen oli melko kallis tarjontaansa nähden, vaikka itse paikka vesiputousten äärellä oli upea.

Plussat: Great location. Great staff. Great experience.

Miinukset: Nothing

Plussat: Great Location and Service. Have stayed at this hotel before and it doesn't disappoint. Will definitely stay here again the next time I'm in Seoul.

Plussat: Good location, a few shopping malls and underground train within 10mins walk. Plenty of restaurants nearby. The breakfast was excellent, great variety. Staff were helpful and friendly. Rooms were clean.

Miinukset: Rooms were a little small given the price.

Plussat: good location

Miinukset: at check in I was told that the room I booked could not be used for 3 people, although the booking clearly showed 3 people; so I had to get another room, paying a hefty surcharge; breakfast room was not big enough, so we were asked to wait for other people to finish before we could get in: 5 stars hotel????

Plussat: The location was close to shopping, restaurants, and cafes.

Miinukset: The shower spilled into the entire restroom, there was not a decent divider that kept the water from spilling in to the rest of the restroom and when we asked for extra towels -because we had to use what we had to wipe up the floor-we were told we would be charged for extra towels. You had to get into the deep soaking tub to use the shower head as they are not separate as shown in some of the pictures. The website shows/lists a breakfast buffet for hotel guests as well as room service as one of the amenities but neither was available. The coffee mugs in our room had a brown film in each of them, obviously, had not been properly cleaned/washed, at least since last guest. Unlike other hotels there were no USB ports to charge phones/devices. Not a single one! The hotel did not provide any wall chargers so we had to purchase an over priced one at the convenience store in the lobby. Not sure how this hotel has such high ratings. Much of the carpet in the hallways were heavily stained, a few which looked like vomit or food that was not properly cleaned. And the room had very poor lighting, only the entry and master room worked consistently when we called front desk to complain, they instructed us to place the key card in the slot at the entry, which we already had done, majority of the lights in the room just weren’t working or there was not a light for the room, the kitchen in particular.

Plussat: Great location

Miinukset: Nothing really.

Plussat: Basically nothing.

Miinukset: The housekeeping was probably the worst.

Plussat: The hotel right next to the understand station, very convenient! Staff were very friendly and good in English communication.

Miinukset: The room a bit too small and did not have the space or shelf to put the luggage !

Plussat: Location was the best. The bakery under the hotel is great. Lots of staffs to help you. If you have any problems or needs. It's most likey to be solved. Love 5 stars quality service! Food was great at club lounge.

Miinukset: Cleaner broke my eyeshadows and pretended like it didnt happen. But hotel staff reacted very well for this. I was afraid of the size of the room but it was bigger than i expected and would love to go back.

Plussat: Close to shopping centre, it has underground pedestrian directly to Myeongdong Shopping Street.

Miinukset: Too bad the room is too crowded with many things, even though it has large area. Pls consider to make changes for the lay out.

Plussat: The location was perfect, the times I ate at the restaurants was excellent, and the staff helped with questions and assisting me to go where I wanted

Plussat: Everything. Especially smile of all staff.

Miinukset: Nothing

Plussat: The location of the hotel is excellent, close to the main shopping streets and night markets, very well connected with buses and subways too. Hotel is clean and staff are friendly and try to help. Go there.

Miinukset: size of the room is a bit small, but you would expect this in Seoul. Not really a big issue.

Plussat: Erityisen mukavaa henkilökuntaa.

Miinukset: Huoneessa ei ihan lavuaari vetänyt.

Plussat: Had an amazing stay at The plaza. Great location, friendly staff, excellent morning buffet breakfast (Even for a vegan like me) and pretty room with a view of the palace.

Miinukset: Everything was excellent!

Plussat: Small but comfortable rooms. Great location. Helpful staff. Good brekkie.

Miinukset: No room service.

Plussat: Very convenient location and kind staff! Strong recommendations!

Plussat: The location of the hotel was excellent, and the hotel was clean. The staff we met were friendly.

Miinukset: The hotel did not accept credit cards with a chip instead of a magnetic strip, so we had to pay cash. Also, the staff in the breakfast room seemed a bit harried and unprepared.

Plussat: Center location and hotel accommodation