Soul hotellit lähellä Namsangol Hanok Village

Plussat: Staff

Miinukset: No any kind of food after 9pm

Plussat: The personnel was very nice and the room was quite cozy. The view from the ceiling-high window was amazing. I especially liked that there was a convenience store in the lobby. Food in your room is allowed.

Miinukset: I really don’t have much to complain. Sometimes, the waiting time for the lift was rather high, but that’s all.

Plussat: Near subway, can walk to myeongdong. Comfy, clean room. Nice staff.

Plussat: Henkilökunta oli ystävällidtä ja avuliasta, hotelli ja huone siistit, siivoojat myös todella ihania ja tekivät työnsä erinomaisesti! Aulassa oleva kauppa ja kuntosali plussaa, sali oli erityisen viihtyisä. Aamupala myös melko hyvä, omaan budjettiin hieman liian hintaisa. Tulisin uudestaan, sijainti oli myös hyvä ensimmäistä kertaa Koreassa matkustavalle!

Miinukset: Sinänsä ei liity majoituspaikan huonoiteen mutta seinän takana olevasta huoneistosta kuului todella kova puhe ja nauru, mikä alkoi ilta-aikaan klo. 22 jälkeen jatkuen myöhälle yöhön (02:00). Huoneeseen siis kuuluu äänet toisista huoneista hyvin, jos sattuu äänekkäämmät matkustelijat lähelle.

Plussat: Will stay again

Miinukset: Pleasant stay. Gr8 location. Underground parking. Friendly staff. Spacious rooms. Kitchenette on every floor. Excellent rate

Plussat: Clean rooms with modern amenities. Bottled water complimentary. Hotel facilities are convenient with la coin op aundry room in B3 level and convenience store in lobby. Elevators operate efficiently. Hotel hallways also quiet. Top floor view is a plus with coffee and water available throughout the day.

Miinukset: Not much you can say unless you are a critically nitpicking nagging person.

Plussat: All the thing is exceed my expectation.

Plussat: Wonderfully helpful and friendly people team especially as we were non-korean speaking. Superb location for getting around. Excellent introduction to a great country/city

Plussat: All

Miinukset: Nothing

Plussat: Swimming pool &sauna

Miinukset: it was not clean the room. I found cup holder under the toilet(back)& cosmetic bottle under the table (next to bed)

Plussat: Kuntosali, uima-allas ja ulkoterassi rentouttivat suurkaupungin sykkeen jälkeen. Aulan helpdesk antoi ystävällistä apua turistille.

Miinukset: Aulan ravintolan aamiainen oli melko kallis tarjontaansa nähden, vaikka itse paikka vesiputousten äärellä oli upea.

Plussat: Great location. Great staff. Great experience.

Miinukset: Nothing

Plussat: Great Location and Service. Have stayed at this hotel before and it doesn't disappoint. Will definitely stay here again the next time I'm in Seoul.

Plussat: Perfect location in Dongdaemun.

Miinukset: My son lost his bundle of socks & souveniers. Maybe the cleaner threw it????

Plussat: Very comfortable bed Very clean Easy to get to, near station

Miinukset: WiFi was patchy

Plussat: The location is very good And it have bus to airport just in front of hotel

Miinukset: None

Plussat: Convenient location & friendly staff. Rooms were big and clean

Plussat: The location of the hotel is good. Room is clean and bed is comfortable.

Miinukset: We had towels missing from the room and when we reflected to the front desk, we were told to collect the missing stuff from level 1 front desk. A little bit puzzled by this.

Plussat: The hotel right next to the understand station, very convenient! Staff were very friendly and good in English communication.

Miinukset: The room a bit too small and did not have the space or shelf to put the luggage !

Plussat: Location was the best. The bakery under the hotel is great. Lots of staffs to help you. If you have any problems or needs. It's most likey to be solved. Love 5 stars quality service! Food was great at club lounge.

Miinukset: Cleaner broke my eyeshadows and pretended like it didnt happen. But hotel staff reacted very well for this. I was afraid of the size of the room but it was bigger than i expected and would love to go back.

Plussat: Close to shopping centre, it has underground pedestrian directly to Myeongdong Shopping Street.

Miinukset: Too bad the room is too crowded with many things, even though it has large area. Pls consider to make changes for the lay out.

Plussat: The location was perfect, the times I ate at the restaurants was excellent, and the staff helped with questions and assisting me to go where I wanted

Plussat: Everything. Especially smile of all staff.

Miinukset: Nothing

Plussat: The location of the hotel is excellent, close to the main shopping streets and night markets, very well connected with buses and subways too. Hotel is clean and staff are friendly and try to help. Go there.

Miinukset: size of the room is a bit small, but you would expect this in Seoul. Not really a big issue.

Plussat: Erityisen mukavaa henkilökuntaa.

Miinukset: Huoneessa ei ihan lavuaari vetänyt.

Plussat: Had an amazing stay at The plaza. Great location, friendly staff, excellent morning buffet breakfast (Even for a vegan like me) and pretty room with a view of the palace.

Miinukset: Everything was excellent!

Plussat: Small but comfortable rooms. Great location. Helpful staff. Good brekkie.

Miinukset: No room service.

Plussat: Very convenient location and kind staff! Strong recommendations!

Plussat: The location of the hotel was excellent, and the hotel was clean. The staff we met were friendly.

Miinukset: The hotel did not accept credit cards with a chip instead of a magnetic strip, so we had to pay cash. Also, the staff in the breakfast room seemed a bit harried and unprepared.

Plussat: Center location and hotel accommodation

Plussat: Good location, a few shopping malls and underground train within 10mins walk. Plenty of restaurants nearby. The breakfast was excellent, great variety. Staff were helpful and friendly. Rooms were clean.

Miinukset: Rooms were a little small given the price.

Plussat: good location

Miinukset: at check in I was told that the room I booked could not be used for 3 people, although the booking clearly showed 3 people; so I had to get another room, paying a hefty surcharge; breakfast room was not big enough, so we were asked to wait for other people to finish before we could get in: 5 stars hotel????

Plussat: The location was close to shopping, restaurants, and cafes.

Miinukset: The shower spilled into the entire restroom, there was not a decent divider that kept the water from spilling in to the rest of the restroom and when we asked for extra towels -because we had to use what we had to wipe up the floor-we were told we would be charged for extra towels. You had to get into the deep soaking tub to use the shower head as they are not separate as shown in some of the pictures. The website shows/lists a breakfast buffet for hotel guests as well as room service as one of the amenities but neither was available. The coffee mugs in our room had a brown film in each of them, obviously, had not been properly cleaned/washed, at least since last guest. Unlike other hotels there were no USB ports to charge phones/devices. Not a single one! The hotel did not provide any wall chargers so we had to purchase an over priced one at the convenience store in the lobby. Not sure how this hotel has such high ratings. Much of the carpet in the hallways were heavily stained, a few which looked like vomit or food that was not properly cleaned. And the room had very poor lighting, only the entry and master room worked consistently when we called front desk to complain, they instructed us to place the key card in the slot at the entry, which we already had done, majority of the lights in the room just weren’t working or there was not a light for the room, the kitchen in particular.

Plussat: Great location

Miinukset: Nothing really.

Plussat: Ner to shopping market

Miinukset: Very good

Plussat: The view was great, although it was a bit cloudy at the time so you couldnt see much. Lobby staff were very friendly and the receptionist spime very good english. The room was spacious and the beds were large and comfortable. Parking available in the underground garage was a plus.

Miinukset: Our room was tucked away down a cramped corridor with very low ceilings off of the main hallway, as if it were renovated and repurposed from a prior utility space but you forget about it once you walk into the very spacious room, eslecially for Korea. The bathtub was a bit too small.

Plussat: The free shuttle services to popular shopping and eating districts.

Miinukset: We were only allowed two keys even though we stayed in a quad suite.

Plussat: The room was the same as the one advertised. When we asked if the A/C could be turned on we received a fan.

Miinukset: There was no air conditioning available. The room was hot so we were provided a fan but it was still too warm inside so we left the balcony door open to get some cold air in. But there was construction right outside and the noise made it difficult to sleep and relax

Plussat: We did not speak Korean nor read Hangul, the staff assisted us with all our questions and need. We really appreciated that.

Miinukset: It was just a little bit hard to figure out where exactly it was located from where the bus dropped us at the chungmuru station. Other than that the services where excellent

Plussat: The shuttle really helped getting around tremendously.

Miinukset: The carpet could've been cleaner and on certain days the room would smell of smoke.

Plussat: All rooms are clean. Suite King room is spacious. They have a chinese speaking receptionist. She is very helpful throughout our stay. They provide hand sanitizer at the hotel lobby and face mask for all the guest upon request. Shutter bus to myeongdong and dongdaemum is a plus point. Self check in luggage service. You can lock your luggage and stuff in the lockers provided. There is a weighing machine for your luggage too.

Miinukset: We have booked 3 rooms for 6 of us in total from 18-24 Feb. Heater in the King Suite room wasn't working properly. Quite frustrating to wake up either feeling too cold or too hot. The concept of my room is completely wrong. After entering the suite room, u will find your wardrobe along the walk way to the living room. After entering the living room, you will find at the end of the living room on the left side is bedroom with a door and on right side of the living room it is where u enter into the wash up/makeup area (without a door) and further in is the toilet/shower area with a door. There is no space to hang ur clothes and towel inside the toilet/shower area so u can only place your clothes in the wash up/makeup area. So after bathing u need to walk out to the wash up/makeup area and u would feel extremely cold as there is no heater or door to keep the area warm. Pillows are too soft. My sister-in-law requested for 2 extra pillows and was told that they need to pay extra for one of the pillows. Although me and my sis also requested for extra pillows for our rooms, we will not told about the extra charge. Location wasn't that convenient. Construction is currently going on around the area and abit noisy at night. Not all the receptionist are helpful and in fact one of them is actually very rude. No eating is allowed in the hotel lobby and perhaps they should put up a sign to let guests know. We were just finishing the donuts as we do not want to bring it up to our rooms but was told that we cannot eat in the lobby.

Plussat: The staff are really helpful and friendly.They can speak english well.Location are great 10mins walk from Chungmuro station and cinema.Theres a free shuttle bus.They are construction going on but the noise doesnt really bother much.The hotel warn us about the noise but we didn’t heard a thing

Miinukset: Absolutely nothing!

Plussat: Free computer use at lobby area Nice staff

Miinukset: Cigarette smoke smell in the room. Depressing alleyway entrance in a crummy neighborhood

Plussat: Impeccable cleanliness, spacious room equipped with every comfort with a beautiful view on the N Seoul Tower.. The american breakfast was good and the staff was very nice and helpful.

Miinukset: Nothing, everything was perfect.

Plussat: The room size and room arrangement for family with 3 kids.

Miinukset: The full rate (jan 6) even of we checkin at 1am. And the full rate (jan 12) even if we checkout at 7pm, jan11.

Plussat: Staff is great! Room was quite nice with the balcony.

Plussat: Great location. We were able to walk to everything from the hotel and hardly used the metro. Best laundry with washing machines and 2 irons. There was a 24 hour convenience shop next door.

Miinukset: The other twin bed was a bit on the small side for our 2 children. We only ever got 3 towels which made me think it was a triple room rather than twin deluxe? There was a free bus service which we found too unreliable to use.

Plussat: room is good up to standard.

Miinukset: location ,it's in the old town.

Plussat: PC wide screen in the room with free internet.

Plussat: Friendly, helpful staff; spotlessly clean and well-designed hotel; great views over Seoul; good location

Plussat: Nothing. Actually I was very disappointed.

Miinukset: The services are very bad. They don't have room service; the restaurant is closed during the weekend (just opened to breakfast, so that you have to go outside to eat something.); the location is also bad. This hotel is considered a 5 stars hotel, this is ridiculous.

Plussat: Room was spacious. There was a computer inside the room, much to our delight. Services were speedy and impeccable.

Miinukset: Not enough ventillation (my nose was running all the time).

Plussat: The staff was very helpful and attentive.

Miinukset: No, I enjoyed staying here

Miinukset: As indicated by my genius level 2, I travel around almost 1/3 of the year and stay at five star hotels. Grand Hyatt Seoul was the least ready to accommodate the needs of the guest during the coranavirus situation even when the rooms are almost empty. Front desk had no patience, they made me to rebook which eventually made me to book the same amount without breakfast option, hidden tax fees, no late check-out, etc. etc. There was no request of mine that went through smoothly although I never made any exceptional requests ( I know what five star hotels offer) I regret that I spent my valuable money and time for this treatment. What I can tell is this was my last stay with this hotel.

Plussat: everything was great.

Miinukset: nothing.

Plussat: The staff was very helpful

Miinukset: Definitely overpaid. Trying to schedule an extra night was a nightmare. It was a long walk to get to the local area and to get back was all uphill

Plussat: Stunning views and beautiful lobby area

Miinukset: Outrageously tried to “sting” us an extra 50% room fee ( ie “you’ll have to pay a $500 early check in fee”!!!) in order to check in at 1.30pm. Very very poor way to “welcome” your customer. No baths in rooms - $750-1000 per room per night for a room with no bath?

Plussat: Staff. As always they are your best asset.

Miinukset: Price. Outrageous for a suite that has seen better days. Had a feeling of a lot of wear and tear about it. Also I paid the extra for club access but it wasnt even open in the morning so I couldn't have a business meeting I needed there. Very poor indeed.

Plussat: We couldn’t utilize our stay due to COVID 19. The property was not accommodating.

Miinukset: Getting ripped off.

Plussat: Love the location and views when the weather is good. Unfortunately it wasn’t so a room Upgrade for a river view was a waste.

Miinukset: We could hear everything in the rooms in both sides of us. At these prices there should be better sound proofing. Mattress was extremely firm not Grand Hyatt quality.

Plussat: Excellent location, fantastic views and attentive service. Will definitely stay here again.

Plussat: Very comfortable. Excellent food quality and choice.

Plussat: clean, modern, well designed.

Plussat: Indoor and out door swimming pool was great but would be better more clean outdoor pool area.

Miinukset: The breakfast and room service.

Plussat: Great.location

Miinukset: Breakfast was better than most for western selection,but stayed two nights and only had it the first morning.

Plussat: The hotel is in a great location and very close the the subway station. The bed was amazing and I got a very good night's sleep. The room was nice and dare I say even a bit stylish. I loved the large photo above the bed!

Miinukset: The only issue that I had was there was a large black hair in the bathtub and a bit of dried urine on the toilet when we first arrived. Nothing too bad but not great either. The only other thing was the name of the hotel was different in kakao and google maps. Not to mention the sign coming out of the subway too.

Plussat: The hotel was clean and quiet. The location was within walking distance of many tourist sites, markets and subway. I enjoyed the complimentary water and ability to make small meals with the kettle. Staff spoke limited English and were helpful.

Miinukset: Policy of requiring credit card no. or cash "deposit" in case of "needing services such as parking, mini bar or room damage". In decades of travel this has never been requested by a hotel. I had no car and mini bar was empty.Unreasonable and I refused.

Plussat: location, hospitality, great experience overall

Miinukset: could be a little cleaner, didn't have that clean feel of other hotels

Plussat: Very kind, convenient, best ..

Miinukset: None

Plussat: Very close to Myeongdong shopping street market. Very convenient

Plussat: The size of the room is spacious.

Miinukset: My room's view is actually facing straight to another hotel. Not a lot of English channels available on tv. A bit overpriced. Having said that, the price dropped 30%~50% if you book a week before your arrival day (if the rooms are still available).

Plussat: Staff were very helpful and we could walk to most things. Breakfast was basic but room was comfortable

Miinukset: Noise from room above

Plussat: Room was very nice, decent size bed, water everyday, decent channels on tv. Central, clean and decent price. Would stay again

Plussat: Good location and price, very near to restaurants and main shopping street. Helpful staff helped with recommendations and let me put some of my stuff to fridge after my check out.

Miinukset: The aircon didn't work really well, so it was hard to balance comfortable temperature inside the room. No other minuses noticed during my stay.