Springfield hotellia

Plussat: Rooms were very spacious! Comfortable beds. Staff was wonderful.

Plussat: Employees were all so pleasant and helpful. So many breakfast options.

Miinukset: Nothing

Plussat: Our room was gorgeous and I appreciated it was right off the highway. One of the most comfortable hotel beds I’ve ever slept in! Very clean, friendly staff. Would highly recommend!

Miinukset: The only thing that wasn’t exceptional is the pool area is in need of some cleaning and an update. We still had fun! Great place.

Plussat: Excellent hot breakfast! Pretty comfortable room. Very quiet.

Miinukset: All good.

Plussat: Nice room & free breakfast for a great price.

Plussat: I wasn't feeling well, so, the comfort of the room and the ease of checking in and out were much appreciated. I had a suite which was very nice and convenient when having others in for business. The hot breakfast was a great start to the day!

Miinukset: N/A

Plussat: It was modern, clean, had a courteous staff and it offered breakfast in a nice atmosphere.

Miinukset: No

Plussat: The staff was friendly, efficient and very helpful. The room was very clean and the beds so comfortable. I would highly reccomend this place.

Miinukset: Maybe have luggage carts. I didnt see any.

Plussat: This Comfort Suites was easy to find, spacious, located next to restaurants, and the price was excellent.

Plussat: The room met my needs

Miinukset: Attempted to tell the woman at the front desk about finding an earwig on my bed and she seemed a lot more concerned about other things than to listen. She was busy, but then dont ask me how were things if you are not going to listen

Plussat: The breakfast was awesome and the lady that worked in there was the sweetest! And it’s great that there was a pool.

Miinukset: It wasn’t that clean

Plussat: Convenient to the highway. Nice people. Clean, comfortable room. Nice breakfast. Everything we needed!

Miinukset: The rain

Plussat: Very nice room. Polite staff. Thank you.

Miinukset: N/A

Plussat: Residence fits our needs and preferences very well.

Miinukset: Breakfast gets boring after a few days.

Plussat: Clean, good breakfast, people were great and the room was nice size

Miinukset: Price is high for one night

Plussat: Pool, bed, overall room!

Miinukset: The "no party policy". My daughter just turned 7 and wanted to have a sleepover with 2 other friends besides her older sister and little brother and was told we couldn't. I just feel if I had to it a $250 deposit on top of my room cost I should've been able to and if their were any issues they could've took from my deposit.

Miinukset: Hot tub not working properly

Plussat: Convenient location

Miinukset: Cleanliness could have been better. The pool was so dirty that I would not take my son swimming in it.

Plussat: The breakfast was good, scrambled eggs, sausage, oatmeal, biscuits and gravy, and make your own waffles were served every day, along with the other cold offerings one might expect. The kitchen staff were pleasant and helpful. The front desk staff, every single one, were pleasant and accommodating. I believe they bent over backwards to make our stay pleasant. They were able to give us an extra hour so we could swim before we had to leave. Also we had an issue with a second room we had booked for our daughter who could not make it the first night. They were very helpful with that and we were very satisfied.

Miinukset: The room air conditioning. The air conditioning shuts off if there is no motion detected for 15 minutes. It took hours to cool the room after being out during the day. Then, to make matters worse, they have those ridiculous for summer fluffy, bulky comforters. It was lovely to have a pull out couch bed but what rankled was the note in the bed area that said that the linens were in the closet for my convenience. Really? If it was for my convenience, those linens would have already been on the bed, ready for us when we arrived at 11 pm. Just inform me where the linens are, don't try to blow sunshine up my skirt by telling me that a service was not performed for my convenience.

Plussat: Continental breakfast. Super friendly staff

Plussat: This is my second stay here and I must say... The staff was Absolutely Fantastic both times! Every person I encountered was very professional and friendly!

Miinukset: Actually no!

Plussat: The hotel room is beautiful. I prefer this hotel - great location, room size, and clean.

Miinukset: I would love it if there was a hot tub in the pool room.

Plussat: Staff.

Plussat: The staff was friendly and helpful, especially the night manager. The room was spacious and very clean. The hot breakfast options were great. The location was perfect for visiting family during the holidays and grandma's 100 Birthday.

Miinukset: We were awaken one morning to hearing people talking in the hall.

Miinukset: Bedroom ceiling needed fixed, maintenance

Plussat: Clean , refrigerator, coffee always available

Miinukset: The room was too hot. I finally had to turn off the heat altogether

Plussat: Clean, safe convenient location. Nice staff.

Plussat: Very nice and spacious. And staff was more than helpful with things.

Miinukset: No

Plussat: Room was clean, beds were very comfortable. Staff were very friendly.

Miinukset: Nothing to dislike

Plussat: The hotel room was clean, spacious, and comfortable. The staff were cheerful, professional and accommodating. Breakfast was good.

Miinukset: Wish they had the soap dispensers in the shower. So much better than the little bar

Plussat: The pool was great. The room was clean and the bed comfortable . Breakfast was great also.

Miinukset: Nothing

Plussat: Breakfast

Miinukset: Nothing bad to report

Plussat: Good breakfast choices, room was very nice and clean. The staff and cleaning persons were friendly and helpful. Great place to stay. Will stay at a Hampton inn whenever we travel overnight!!!!!!

Plussat: Breakfast good, staff good, location good. Long day on the road so it was important to choose a nice place and feel comfortable.

Miinukset: Nothing

Plussat: Very clean and staff was very friendly

Miinukset: Nothing

Plussat: Great bed, great breakfast, great location

Plussat: Courteous staff and our room was ready when we arrived a little early. We did experience a heating issue (too warm wouldn’t go down). Reception got maintenance who made a temperature probe adjustment and it was all fixed. We look forward to our next stay.

Miinukset: The side entrance is suppose to require a key card to get in, but this was not the case this visit, should be looked into.

Plussat: Breakfast was excellent in that it offered the widest array of foods, particularly fruits and drinks that I've seen.

Miinukset: The location among the large box stores was okay but we love having a more relaxing view. It wasn't bad but took some meandering in that area to locate the hotel.

Plussat: Friendly staff

Miinukset: No

Plussat: Quiet

Miinukset: Left for the day and came back to our key being deactivated and the front counter person reactivated the card but still didn't work. Took 3 tries and finally they had to give us new cards. We were on the 3rd floor so it was a pain going up&down 3 times

Plussat: Location and knowing Hampton will meet my standards

Plussat: The staff was amazing from check in to happy hours to breakfast.

Miinukset: No

Plussat: The desk clerk who checked me in.

Miinukset: There were no pillowcases on 4 of the pillows when I arrived. Staff and the maintenance person helped me to get pillowcases.

Plussat: Twice in one week I stayed here. Will be back again next week. A gem.

Miinukset: The television had no guide whereby you could pick a show and switch to it. You had to fight your way one channel at a time. Also, those squared/packed pillows forced the traveler to unpack and fluff up their own pillow. After a long day of driving, not something you necessarily wanna be doing!

Plussat: breakfast was great ,lady that runs it is wonderful ,pool could have been a little cleaner but it was a great way to pass the time ,great coffee

Miinukset: i was robbed while i was there ,not hotels fault though

Plussat: Value, cleanliness, location

Miinukset: Hot water in bath, not hot enough, and not as hot as bath sink. Very odd

Plussat: The value for the price. Great room for an even better price.

Miinukset: Not really

Plussat: The room was great, very big king suite, full kitchen was a surprise

Plussat: Nice, comfortable bed, very clean and up to date. Wonderful hotel!

Plussat: The peaceful sleep had not given me the opportunity to go and enjoy breakfast

Miinukset: the pillowcases are not of variable dimensions. But did disturb a good sleep.

Plussat: I didn't expect a lower end hotel to be so nice. At this moment I'm in a Hilton which isn't as nice.

Plussat: My room was clean and very comfortable. I excellent room. Thanks

Miinukset: At 7:30 am the breakfast was already cold. Eggs were hard cooked and not hot.

Plussat: nice breakfast buffet every morning. The staff was also all nice and the ones taking care of the buffet were very nice and friendly and efficient. We were also given a suite and that was a surprise and staying 5 nights made that a bonus for us.

Miinukset: The room itself was nice but mirrors and tv screens were not clean before staying and there were many very dusty areas. Agree we normally stay in 3 or higher starred hotels but cleanliness is still expected wherever we go. Overall it was nice

Plussat: The room was large and very clean. Overnight visit before a flight. Finishes were new throughout. Breakfast was good.

Plussat: Very close to a variety of restaurants

Miinukset: The bathroom had very little counter space around the sink.

Plussat: The staff and cleaniness.

Plussat: Kickback is awesome and breakfast was great. All the staff was very friendly.

Plussat: We were greeted by the most wonderful desk worker! She got us checked in quickly and informed us of various services! Our room was large and comfortable for our family that includes 3 kids.

Miinukset: When unfolding the sofa bed, there were various food crumbs that needed to be cleaned off. The mattress pad was ripped and barely stayed on the bed. The pillows had hair on them that we picked off before putting the pillow cases on. The pool area needed some attention - random towels laying around; hot tub was very cloudy/foggy.

Plussat: Staff was amazing

Miinukset: There’s nothing I didn’t like

Plussat: Meals and drinks were nice Room was comfortable

Miinukset: WiFi did not work Front desk clerk was not friendly or helpful at all

Plussat: Good location, nacho bar and evening snacks good, and breakfast has a lot of variety.

Miinukset: Swimming pool/hot tub small but not used by a lot of guests so quiet

Plussat: Staff was excellent

Miinukset: Pool was closed

Plussat: Love that they have the happy hour. But overall just a nice clean friendly staffed hotel.

Miinukset: Not really .

Plussat: Happy hour meal

Miinukset: Nothing. Everything great

Plussat: Liked the evening snacks, drinks, and buffet supper supplied at no charge.

Plussat: Location

Miinukset: No room to eat at the happy hour. Baked potatoes were not done. Room was old and needed updating.

Miinukset: The air conditioning is so noisy that I was waken up by its noises.

Plussat: The hotel was very nice and clean the room was spacious and the staff was very nice

Miinukset: They ran my debit card twice for the price of the room

Plussat: Staff was wonderful

Plussat: Had a good night stay

Miinukset: Drain was broke. Kept having to fill hot tub back up. Took awhile to fill. Other than that it was nice and clean.

Plussat: The space

Miinukset: The bed wasn’t as comfy as it looked

Plussat: The jacuzzi tub was very relaxing.

Miinukset: I was wondering why I was charged 134.00 and some change, when my bill was only 107.00. I am assuming it will drop off, but it ties up money unnecessarily.

Plussat: Clean

Plussat: I was very surprised. A very nice and clean hotel at such a good rate. Will stay again.

Plussat: One of your employees was nice enough to help us with our daughters hair.

Miinukset: We stayed in the two room suite. I would like to see independent heat and air in each room. If you don't keep the door to the bedroom open then the front room gets really hot.

Plussat: We were there for my mom's hospital stay and then her funeral and I had to make several reservations for family for various dates. We also had to extend our stay a few times and they were very accommodating. Without asking, they put all six rooms in the same hallway so we were close together. The night of her death, we were up late and making a lot of noise. The front desk was called several times because of the noise, but they were understanding of the situation and offered us the use of dining room so we weren't disruptive to other guests. This meant that the front desk had to clean the room after us so it was ready for breakfast the next morning. It's not common practice and actually wasn't an option the following day. The staff were friendly and welcoming. The rooms were decent and we were as comfortable as could be expected in the situation.

Miinukset: We had a problem with the plumbing one night and they didn't have a maintenance person available, so we had to move rooms. The staff at the front desk didn't come to the room to check anything, she just sent a plunger to the room with us and then moved our room when it didn't work. We were moved right next door, so it was an easy move, but it would have been nice if they had come down to check it out rather than asking their guests to attempt to fix it.

Plussat: Nicely appointed,spacious rooms; two sinks in the bathroom; large breakfast area; hot breakfast with many options; pleasant, helpful staff; Will definitely stay here again.

Miinukset: There was nothing we did not like.

Plussat: Friendliness and professionalism of staff

Miinukset: No free breakfast in lobby for the morning, especially great waffles. They had a cupboard , which cost money. They should really offer a complimentary breakfast. In-Room Coffee was excellent!

Plussat: Having a full size refrigerator with kitchenette and size of room

Plussat: Room had everything for a longer stay. Very nice and clean.

Miinukset: Did not include breakfast.

Plussat: Clean room great layout..I liked the suite and plan to stay again. Staff was exceptionally nice and professional.

Plussat: Great size room for a great price. Love the kitchenette. Bed was soooo comfortable.

Plussat: Extremely clean well supplied room. Wish I was staying here few more days. Modernized kitchenette very nice.

Miinukset: Only one night table on one side of bed. With two people, both who wear glasses by the way, kind of inconvenient. Only issue we had with the room.

Plussat: Our overall experience was amazing!

Plussat: The Room was very spacious, and the added Kitchen. Fridge, Stove Top, and Microwave were awesome to cook. They have a bunch of things you can borrow for cooking like Crock Pots, and the Area to get food and drinks from was stocked well and not overly priced.

Miinukset: My Mother is handicapped and we requested a first floor room. Although we were on the third floor we were told that the room was right off of the elevator, however it was at the far end of the building. This made it very hard for my Mother to get to and from the room with her walker.

Plussat: the room and the bed and also checkout at 12pm

Miinukset: that I did not check everything out

Plussat: Clean, spacious, good location. Staff was VERY ACCOMMODATING TO

Miinukset: None

Plussat: Proximity to great restaurants, Knights Action Park and Scheels was a great asset. Room was spacious and very clean. Manager was great in switching us from a king bed room to double room which was very helpful. Front desk attendant was a very sweet girl.

Miinukset: Double room has full size beds versus queen beds. Bathroom vanity was showing its age. No continental breakfast option is a disappointment.

Plussat: Beds were comfortable. Room was clean. We could have used an easy chair, our room didn't have one. Location was great.

Miinukset: Would have liked a good breakfast.

Plussat: The guy at the desk was excellent

Plussat: Everything was good except the breakfast.

Miinukset: Hardly any choices, not much left and we got there about midway through. Not many healthy items. Just nit good.

Plussat: Everything was wonderful! We had a small dog who was treated like gold. The service, room, location and breakfast, all great! We would definitely go back!

Plussat: Every thing

Miinukset: Nothing

Plussat: The staff was kind and quick to fix issues for us.

Miinukset: We were originally put in an ADA room, so they had to move us to a normal room. When we got to that room, it wasn't clean--looked like people had JUST left-- so we had to go back down to the front desk and request another room. Our second room was good!

Plussat: The room was much larger than I expected. Nice toiletries provided. Comfortable space. Right next to Walmart if you need to grab anything you forgot or just want some snacks.

Miinukset: They wouldn’t let me check in early, but passed the time at Walmart.

Plussat: Clean rooms, grounds & lobby. Friendly helpful staff. Beds very comfortable & room was quiet for sleeping. Great value.

Miinukset: I know we’re late risers, but I wish breakfast was served later.

Plussat: Hotel staff was great; very friendly and very professional. Desk clerk on Friday evening was wonderful in offering us a quiet corner room after recognizing us to be a pair of weary senior travelers. Very clean hotel.

Plussat: Quick check in, clean room. Easy access from highway.

Miinukset: The bed was too firm for my taste. Only one very little shampoo bottle for 3 adults.

Plussat: The room was ok, but I was overcharged and now trying to work between the hotel and booking.com is a nightmare. Any hour trying to get a hold of someone at La Quinta. They said it was a booking.com problem. Now booking.com says they need documentation before they will even look into the issue, when La Quinta said they put the rate in wrong. I am severely disappointed in both booking and La Quinta. Avoid booking.com and this hotel, or if there is an error expect to spend hours and wait weeks to see if you get a refund when you were charged %150 of the promised booking fee.

Miinukset: The room was ok, but I was overcharged and now trying to work between the hotel and booking.com is a nightmare. Any hour trying to get a hold of someone at La Quinta. They said it was a booking.com problem. Now booking.com says they need documentation before they will even look into the issue, when La Quinta said they put the rate in wrong. I am severely disappointed in both booking and La Quinta. Avoid booking.com and this hotel, or if there is an error expect to spend hours and wait weeks to see if you get a refund when you were charged %150 of the promised booking fee.

Plussat: The room was clean & room was very quiet

Miinukset: The lady at the front desk was very rude and demanding and had very poor customer service!

Plussat: The property is somewhat clean. The location of the property is great and near the Walmart super store which is open 24/7.

Miinukset: The staff is unfriendly and they are hardly smiling. Moreover, if you only have cash then please don’t go to that place. They will ask you to leave or check out unless you have a credit card.

Plussat: Located next to the mall and many restaurants

Miinukset: The check in was late the sheets in the bed had blood stains and the pillow I told the cleaning lady and upon my return to the room remained the same pillow and covers.

Plussat: It was exactly as described! Very clean!

Miinukset: No, would have liked two beds as I was traveling with my sister. But it was alright.

Plussat: The inside was nice, clean and well kept. The rooms were clean and tastefully decorated and the bed was comfortable.

Miinukset: There wasn't anything we didn't like. Everything was fine. The only thing I noticed was that the exterior of the hotel could use a redo. Looked a little worn down.

Plussat: The staff was very friendly and helpful. The room was clean and quiet. Very nice.

Miinukset: The swimming pool gives an awful salt taste in your mouth, A LOT of salt. The coffee situation is a little ridiculous. The only way to get coffee in the lobby is to purchase Starbucks. The rooms only have single cup coffee pots.

Plussat: Price, location & amenities.

Plussat: Everything else was perfect! Love this property! Love the upgrades! I only stay here when in Springfield area. Keep up the good work!! :-)

Miinukset: Did not like staff knocking on door before 9 a.m. to see if I'd checked out yet. That info should come from front desk and they should not even attempt entry unless checkout confirmed.

Plussat: Large comfortable king bed and and convenient shopping center near by..

Plussat: Great location clean rooms

Miinukset: Pool water was very cold, they were out of cooking oil for breakfast potatoes out of lids for coffee cups only one type of jelly. Was suppose to get extra bacon because of no potatoes never got it after going back to room. Stayed two nights did not clean our room the second night. Didn't have explanation why room was not cleaned.

Plussat: Friendly staff.

Miinukset: Thin walls and ceilings, noisy, cheap finishes.

Plussat: The pool, and the staff. Nicest we have ever encountered.

Miinukset: No

Plussat: Very clean and nice and helpful

Miinukset: Cobweb in closet

Plussat: The hotel location was great for trip

Miinukset: The staff I don't think said two words to us. Check in or check out. Not impressed

Plussat: location very convenient... spacious bathroom. quiet location but still close to restaurants and shops

Miinukset: mattress is not as comfortable like other hotels I’ve stayed.

Plussat: Plenty of room to spread out and relax. The friendliness of the representative was refreshing.

Miinukset: They need to put more than two towels in the rooms. I'm a woman, and I use one towel for my hair and one for my body. Doesn't leave any towels left for the other person(s).

Miinukset: Front desk lady was rude.

Plussat: Easy access, quiet, clean, staff was excellent.

Plussat: The hot tub was crazy gross. The water was literally yellow and turned the sink water yellow when I washed out my swimsuit. 🤢 The bar staff was not attentive and we waited for a long time while they talked and ignored us.

Plussat: Nothing

Miinukset: Poor customer service

Plussat: Outstanding hotel. Conveniently located Right off the highway. Easy access to restaurants and to downtown

Plussat: Hotel was clean and had made upgrades to rooms as its a dated hotel. Staff was very friendly, courtesy.

Miinukset: Was not able to control the room temperature to a comfortable climate. The shower was barely warm more to cool. note nobody in hotel because of Xmas. bed was a newer tempur-pedic mattress I'm not a fan.

Plussat: Location and price

Miinukset: Had bugs in room

Plussat: For the most is it was comfortable but try really need to replace and select a proper staff

Miinukset: Room not cleaned even after asked to do so Pool area was it is control with drugs being sold in front of children. Children were or is control and noisy Waitress left and didn't come back to finish the check for breakfast. I had to go find someone. The room thermostat did not stay at the setting that we pretended it to. The water in the shower was luke warm, not hot. The staff cleaning the rooms kept slamming the doors as they walked in and out of the rooms next to ours.

Plussat: The room was spacious, clean and quiet.

Plussat: Convenient location

Miinukset: Dirty carpets and clogged bathroom drains. Not enough toiletries and towels

Plussat: location and price

Miinukset: surrounding area seemed a bit sketchy. helicopter outside window at midnight..... hospital located across the street.

Plussat: Enjoyed that it was quiet.

Plussat: Staff was helpful and kind. The shuttle was extremely convenient. Rooms were clean.

Miinukset: Would like more bananas and Greek yogurt for breakfast. Healthier cereal choices, and better eggs would be an improvement too. Skim milk and better quality coffee. There was a lot of food, but little of it was preferred for our family.

Plussat: Great location for walking to Lincoln Museum and other sites. Quiet. Comfortable bed. Free shuttle a surprise bonus.

Plussat: Clean and friendly. Good breakfast

Plussat: Reserve a room is just flawless.

Plussat: The staff were very helpful and friendly.

Miinukset: The hot breakfast wasn't great :(

Plussat: Everything , overall, except ........

Miinukset: Powdered eggs for breakfast

Plussat: Location, clean and updated with many amenities. Free shuttle. Friendly staff.

Plussat: Free breakfast. Clean rooms

Miinukset: Pass to Gold's Gym mentioned on website. It has been closed for awhile. No one mentioned the amenities, Provided info on breakfast,etc. I had to ask questions.

Plussat: Perfect location for visiting the Abraham Lincoln sites!!

Plussat: location

Miinukset: no-it was fine!

Plussat: Everything else about the hotel was fine.

Miinukset: The bed was very uncomfortable.

Plussat: Fitness center & indoor pool were a plus.

Plussat: The check in staff -very helpful!

Plussat: They had breakfast.

Miinukset: For the price I could have stayed at the Hilton for a few more dollars.

Plussat: This was our second time at this property. It is a good a value for the price for our large group. No issues with check in or out. Decent breakfast in the morning

Miinukset: The lobby was pretty warm, but the weather was also crazy this time of year.

Plussat: Comfortable beds, quiet, great location, very clean, excellent hot breakfast. Very helpful and friendly staff.

Plussat: Breakfast was great. A lot of options both hot and cold. Pool was perfect for us. Room very comfortable.

Plussat: They did a decent (though not perfect) job of the breakfast, which was included. The rooms were a fairly good size. Nice that they have a pool, too.

Miinukset: Our room smelled like dogs. It's a budget hotel without necessarily the budget price, though.

Plussat: Loved the location and how everything looked so clean and new. Perfect for our weekend get away!

Miinukset: The elevator didn't work quite right. Had to push the button multiple times for the door to open even though it was on your floor. It was also slow and shakey.

Miinukset: Room had only one blanket (two beds) and on a chilly night it seemed to matter. It was late and we didn't call for more, but two beds seem to require two blankets. Room seemed cramped but we were so tired it didn't matter. Breakfast was excellent.

Plussat: Friendly staff, clean & comfy room.

Miinukset: The breakfast and its attendant were awful. Coffee pots were empty (despite several reqests. To fill them) and the food was cold. But then again, hotel breakfasts are always cold and yucky.

Plussat: clean, new furnishings, beds were fine, but in a room with two beds I expect there would be two blankets/ covers to take the edge off the chilly weather. There was a light blanket on each bed, but not an extra for each bed. Bkfst room clean and well ten

Miinukset: Not much available for Mon. brkfst. Room was fine. Desk clerks okay-- pm was fine, am a little short.

Plussat: Contemporary design and central location for our needs

Plussat: Very nice and clean

Plussat: Location was easy to find.

Miinukset: There were no blackout curtains so was I was not able to get a good night sleep

Plussat: Clean

Miinukset: Ran out of toilet paper and was told at the front desk that the entire building was out and only offered the last box of OPENED tissues. No apologies, no discounts, no other options offered. What kind of business runs out of toilet paper??

Plussat: Price was the most attractive feature

Plussat: Location

Miinukset: The room smelt bad. For being a newer hotel the room looked 15 years old. Had a wall unit AC that barely worked and when we called the front desk they were no help. Bathroom had no working fan so everything smelt like mildew. Couldn't sleep with smell

Plussat: Location

Miinukset: Outdated needed repair

Plussat: Clean, quiet hotel with welcoming staff!

Miinukset: Nothing!

Miinukset: Thought the hotel would have been a little more upscale for a Hilton Garden Inn.

Plussat: Facilities, hotel was updated.

Miinukset: Housekeeping in the rooms. I'm not sure if they even came to the room.

Plussat: Nothing....we left and did not stay at the hotel.

Miinukset: Everything there was smoke through out the hotel.my daughter allergy we had to leave.

Plussat: The friendly staff

Miinukset: They didn’t service our room for two days and the garbage was awful. I also noticed a decline in the rooms since we were there a year ago.

Miinukset: Not happy with booking.com

Plussat: Location n staf was very friendly

Miinukset: The bed was uncomfortable n there was hair in the tub n sink n tv had lines going through it

Plussat: The friendly staff.

Miinukset: The non-working coffee maker & the hot tub which didn't have working jets.

Miinukset: charged me 25.00 for early check in, and wasnt told. would have waited until check in time if i would have know, very upset when i sall the bill.

Plussat: Front desk personnel was excellent. Hotel employee did a late check out for us. Compliment coffee etc

Miinukset: Bathrooms needed updated

Plussat: Easy check in, awesome staff,great place to spend the weekend

Miinukset: Everything was great

Plussat: Fitness center and hot tub!

Miinukset: No breakfast!

Plussat: It was a convenient location with lots of dining options close by, and quick access to the interstate.

Miinukset: Can't think of anything.

Plussat: Location, parking and staff

Miinukset: Restaurant lounge food was poor especially the veggie/hummus plate. Breakfast was satisfactory. Service was good. It might be better to ear dinner elsewhere.

Plussat: Location and comfort

Miinukset: Would have liked a smile from the receptionist

Plussat: I like that this hotel is close to downtown and was able to walk to our destination.

Miinukset: Ice machine was broken on our floor so we had to go to a different floor for ice. It would have been nice to have a mini fridge and real glassware in the rooms.

Plussat: Breakfast was excellent

Miinukset: Nothing other than the pillows could be of better quality

Plussat: The location was exactly what we needed

Miinukset: The first room on the 4th floor smelled like cigarettes, so we immediately returned to the front desk for a different room which they did immediately. The 2nd room was much better. It would be helpful for vending and ice on all floors, for safety purposes

Plussat: Clean. Staff amazingly friendly, welcoming. QUIET. slept great. Breakfast delicious.

Miinukset: The maids seemed anxious to clean our room. Started knocking st 9:30 a.m. knocked twice. Checkout 11:00

Plussat: Location is excellent. Lobby is well designed and comfortable. Staff are friendly.

Miinukset: Halls not vacuumed during stay, obviously in need of it. No kleenex in the room.

Plussat: Great location for Capital specific events. Room was well laid out. I liked the Galley style bathroom. Room was spacious. Workout room was decent and well-equipped. Nice furniture, esp. in the lobby/bar area.

Miinukset: Thermostat was simplistic & hard to keep stable. Either cold or hot. Hotel felt a little dreary. Halls need to be better lit.

Plussat: Location and nicely detailed modern interior.

Miinukset: Plumbing needs updating (toilet overflowed) and parking lot lighting is aimed directly into bedrooms on west side of hotel. This is a nice 3-star.

Plussat: Super staff. Fantastic dining out recommendation

Miinukset: Nope

Plussat: Very convenient to downtown. Clean Extremely competent staff

Plussat: breakfast , clean

Miinukset: it need a mirror in master bed in suite and half bath room