Etsi halvat lennot: SriLankan

Plussat: In economy class good enough leg space when compared to other airlines.

Miinukset: Head phones connections does not work most of the time.

Plussat: The staff was very helpings .

Miinukset: The way they are Waigh the luggage was like weighing gold.

Disappointed at first

Plussat: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.

Miinukset: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.

Plussat: Flight Crew was excellent

Just perfect

Plussat: Super on time

Sri Lankan hospitality

Plussat: It was all positives from the time we check in until we arrived in Kindon.

Miinukset: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.