Sydney hotellit lähellä Chinatown Night Market

Plussat: Clean, nice rooms , good facilities , great location

Plussat: Room was very clean and spacious. Pool and spa was great. Customer service was helpful and breaskfast was very nice.

Plussat: very neat and fairly large rooms. the park view is beautiful.

Miinukset: initially we were in a 'park view' room which did not face the park at all. you have to crane your neck out of the window to see the park. this should not be sold as park view. staff were happy to move us to a front facing room with beautiful view.

Plussat: Nice fit out & modern furnishings. The showerhead flow was weak but the bathroom was good apart from leaking cistern noise so closed the bathroom door.

Miinukset: I stayed here a few times recently and disappointed on each occasion with noise from party people in adjoining rooms. Woken by screaming groups arriving in the early hours of the morning and carrying on for hours especially with music. Had the same issue in the recent two stays so not a comfortable or restful sleep on each occasion. You cannot control room lighting. It's either fully bright or off with no option to soften room lighting. The LED switch lights which always shine at either side of the bedhead shine too bright and are distracting when trying to sleep. Air-con was not working, reported with no fix. Fan control did not work and there was no cool air that was exiting the ducts. This made the air in the room stifling and uncomfortable. The car park is terribly maintained, it is very dark, unpainted, very worn and tired looking and smells terrible from waste and build-up of dirt and other rubbish. Looks like a dungeon rather than a 5-star car parking area. Many obvious areas of urinating with the accompanying smell. Terrible welcome to the building.

Plussat: Check In staff very professional, friendly. Breakfast in the dining room excellent and hygenically served.

Miinukset: Difficult for the Hotel with COVID-19. No Mini Bar operating etc. However all understandable in the circumstances.

Plussat: Room was nice, comfy bed and good size bath.

Miinukset: Did not like that we weren't advised that the hotel was also being used as an isolation hotel upon booking, this made us feel very uneasy at arrival. All staff wearing masks also made us feel like they felt like their was a risk with people isolating and transmission in the hotel and then worry as a guest whether it was safe to be there and what protocols were in place for the isolation.

Plussat: Exceptional service, beautiful rooms and a comfy bed. Good location.

Miinukset: I didn’t like that we weren’t aware prior that this hotel is being used as a quarantine hotel for international arrivals during the Covid19 pandemic. We were put on the spot at check in and had no choice but to stay as it was late and wouldn’t have had time to find alternative arrangements.

Plussat: Beautiful clean room, staff were lovely and went above and beyond to ensure we had a great stay.

Plussat: It was all great! We didn’t get the room we booked due to previous person trashing room. But we were upgraded - given a discount - free drinks and late checkout! It was great

Miinukset: It was all perfect. There was nothing that we didn’t like at all

Miinukset: Very misleading when booking a room. I was assured by three different staff that I had purchased the Luxury corner room with the bath. When I got there we were only given a superior room and they refused to change it and I had to pay the full price of a room I was not even staying in.

Plussat: Club millesime oli upea, henkilökunta tosi ystävällistä, huone todella hieno

Plussat: Our corner luxury room was magnificent. It was so clean, modern and absolutely incredible views. I could not fault the room at all.

Miinukset: We went to the Champagne bar for oysters and champagne. The bar was not busy because of the COVID restrictions, however it took a long time to be served. Our oysters and drinks took so long to arrive - ridiculous considering it’s champagne and oysters!! Once they arrived we weren’t given any cutlery or napkins, we asked for some and they never arrived! We had to ask a second person. Breakfast was probably the worst experience. It again took 20 mins to be served, 40 minutes for coffee (which was the incorrect coffee, so sent back) and pastries to arrive?! On top of this we weren’t given any cutlery, my order was again incorrect. My ‘toast’ was laughable, just the tiny corner was toasted and the rest was fresh bread!? One hour and half passed and we requested how long our main breakfast meals would arrive and they said another 20 minutes!! By this time we said we had to leave and cancel the rest of our breakfast order because we had to leave to get our massages that we had booked in. Breakfast was a shambles, the staff were forgetful, slow and not attentive - I hate to think what happens when the restaurant is at full capacity once covid is over. We felt very upset as we paid extra for breakfast. Upon checkout the employee did not even ask how our stay was either!! So we felt we had no opportunity to give this feedback.

Plussat: The room was first class and the bed super comfy

Miinukset: Nothing!

Plussat: Beautiful hotel and beautiful views

Miinukset: Was a bit upset the restaurant was booked out so early in the day and there was people isolating from the airport due to corona virus in the hotel, wish we were notified.

Plussat: The hole niight was great the views where terrific on floor 32

Plussat: The food was terrible that was the biggest problem it was terrible

Miinukset: The view from the room

Plussat: The location was great! It was close to a small grocery store and public transportation. We were able to easily walk to the Opera House and many other points of interest.

Plussat: Superb breakfast buffet: incredibly tasty, amazing variety, plentiful enough to fuel us for a full afternoon of sightseeing. Excellent location; comfortable, quiet room; friendly and helpful staff; self-serve laundry onsite; great value.

Miinukset: No. We loved it and would gladly stay again for another week.

Plussat: Good concierge, fantastic flowers in the foyer

Miinukset: Very poor, if any, bar facilities - a nice bar is always a plus; a basic complimentary bottle of water would have been appreciated and is a given in the most basic of hotels

Plussat: It was an ok hotel but not worth $--- per night that I was forced to pay

Miinukset: Yes there was a mixup in my two nights accommodation and on the second night the rate I was charged was almost double the previous night. So not happy.

Plussat: The Grace Hotel is centrally located within walking distance of all the Sydney attractions. I was not disappointed as I only had three days in Sydney before returning to US. At end of day, the staff and hotel are a welcome respite after a day of touring

Plussat: Great location, nice room with a good shower, free WiFi

Miinukset: The king bed had a firm bar in the middle of the bed. Not a problem if you sleep on either side though. I wish they let you stay on the WiFi the entire day of departure, I came back later to get my bags, but no WiFi to figure out how to get to the airport

Plussat: Stayed in a lovely clean room on the recently renovated 10th floor. Very clean room with simple amenities. Great value for money in the current economy, would definitely stay here again.

Plussat: location, cleanness, friendly.

Plussat: Brassiere staff did there best under the circumstances only reopening that morning after Covid-19.

Miinukset: Lack of information about near by facilities eg restaurants in the area.

Plussat: The Grace is central to everywhere. You can walk, use light rail.

Plussat: Good sized room

Miinukset: payment for parking not clear

Plussat: Location was great for walking in any direction around the city. Staff was always helpful, patient and pleasant.

Miinukset: The pool was attractive but not the most functional.

Plussat: Staff were pleasant and very helpful especially when I relaised I had left something in my room, The room itself was medium in size but it was clean and the bed was very comfortable. The location was central especially to shopping and close to Darling Harbour.

Plussat: Continuous hot water

Miinukset: The pricing for 'room service' I find to be quite over priced and the service in the breakfast cafe area is very slow.

Plussat: clean comfortable room good location to CBD..the very friendly and competent staff theywere all very efficient .They made you feel welcome and such pleasant manners great staff

Miinukset: nothing

Plussat: Very comfortable bed, room quiet although located on a busy road.

Miinukset: Unable to change the temperature of the A/C which for us was too cold.

Plussat: This is a great hotel! We also stayed at the Intercontinental, but the The Grace is actually alot nicer. It has a unique ambience and feeling to it with the old building, mixed modern/classic interior and sublime staff.

Plussat: An excellent centrally positioned hotel which is comfortable, friendly and the cafe on the ground floor is great.

Miinukset: Would like some packets of biscuits to have with a cup of tea in the room!

Plussat: Most comfortable bed in comparison to others including Sheraton on the Park. Staff were friendly and helpful. Being invited for drinks by the hotel.

Plussat: the size of our room, the cleanness, the old fashion decor, easy to get to , in the middle of the city

Plussat: The King Single bed was soooo comfortable, Bar 77 was excellent and breakky was great

Miinukset: Not really

Plussat: Very good value for money - all was as expected. Rooftop pool a bonus. Grace cafe, staff and food fabulous.

Plussat: Really enjoyed my stay here. Impressive staff. Really went out of their way to check me in early and effort was made for me with options. Lovely modern spacious apartment. Nice facilities, comfy bed, tasteful furniture and beautiful views with large fully opening window. Excellent location. Faultless stay.

Miinukset: Some apartments share a main entry before your private door, other apartment occupants can be slightly noisy entering and exiting this main door. But nothing too major.

Plussat: We liked its proximity to shopping and eateries in Darling Harbour

Plussat: Good location, friendly staff and clean building

Miinukset: Wifi should be free for hotel guests

Plussat: Convenient.

Miinukset: I forgot my tupperware container and the staff asked me to wait for the lost and found report back to him made me wait for more than an hour. The result made me unsatisfied as I was the person who sit there wait for an hour and then still need me to go and ask them to remind that I was still waiting for their reply.

Plussat: Clean, tidy, nice color of the furniture, sercurity card to get in lift, wonderful smell of the lobby!!!

Miinukset: No toliet in the lobby; no patient of the reception worker when I was calling the reception for a comb.

Plussat: luxury comfortable serviced apt. in the center of sydney city. walking distance to Darling Harbour and Museum and chinatown and of course the biggest shopping mall on Pitt street. Another 35 mins walking to fish market was enjoyable too.

Miinukset: except the refrigerator was a bit noisy during the night.

Plussat: Good location and modern facilities. Homely feel

Miinukset: The hotel charged USD 50,00 more than the price I had booked. I don't know why an offer is announced if you have to pay more when check-out. I consider that it is not a fair play because an offer sometimes is decisive when you book some hotel.

Plussat: Great room, with excellent view on Darling Harbour, and a spacious balcony. Very good value for money.

Miinukset: Reception staff very ordinary. Too expensive and didn't like having to pre authorise additional payment of $100 that I was told would take up to 10 days to be credited back to my card.

Plussat: Tilava huoneisto, kauniit näköalat, kylpyhuoneessa sekä suihku että kylpyamme

Miinukset: Astioita ja aterimia olisi voinut olla enemmän, astianpesukone ei toiminut kunnolla ja siitä sekä pyykinpesukoneesta puuttuivat käyttöohjeet. Saunatiloissa ei ollut pukeutumistilaa.

Plussat: Very nicely set up. We ended up in a two bedroom apartment (we paid for a one-bedroom) so we had plenty of space. 42nd floor. Elevators were excellent so no delays. Will stay there again (depending on price).

Miinukset: We found it a little bit noisy (from the ground - not from adjoining apartments). Just single glazing. Not a major problem.

Plussat: Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.

Miinukset: Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.

Plussat: The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.

Miinukset: When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.

Plussat: Was disappointed

Miinukset: Room was tiny with no veiw. Bed was very small, only big enough for one person or possibly 2 mini sized people definately not enough for a normal sized cpiple to be comfortable.

Plussat: Location

Miinukset: We did not have knowledge that the hotel was housing forced isolating returned travelers, would have been nice to know this when booking. No drinks on bar fridge, no facilities open such a breakfast, would have been nice to be made aware when booking. No tv remote in room.

Miinukset: We did not get the type of room for which we had booked (as advertised). They advertised rooms which were not available, very disappointing.

Plussat: Location was perfect

Plussat: Our little family were looking for a small break away from home and the stay was great. Location was prime and all the activities we wanted to do was near by (Darling quarter, wildlife zoo, playground etc). Room was big enough for our family of 5. Thoroughly enjoyed the stay.

Miinukset: Understandably room service were limited due to covid and there were a few times we went downstairs to leave the hotel and the bus of travellers were coming in from the airport. Just wished we knew when they were coming in ...

Miinukset: AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.

Plussat: Friendly staff, nice food, great location.

Miinukset: Shouldn't have to pay for internet access or parking.

Plussat: I enjoyed the closness to the city of Sydney and the harbour side views from our room.

Miinukset: The additional cost of the car parking. The lack of exhaust fans in the bathroom.

Plussat: The hotel was in a good location with easy access to all attractions the staff were friendly and very helpful with info about the area, easy to find from the airport

Miinukset: Could be better priced ... thought it was expensive and did not include breakfast as most other hotels in the area were cheaper and had same facilities and included breakfast

Plussat: the location

Plussat: Position

Miinukset: Too far from airport,

Plussat: The location at Darling Harbour-It is so easy getting to anywhere-We went to two shows one at the opera house and one at the olympic stadium--The food is varied and great.

Miinukset: A bit surprised to find that I was charged a fee for using a Visa card, the room is very expensive as is, and then to find another $22 on top of $1400.00 for a 3 day stay I found a bit pathetic, not that the $22 is a lot, but one feel is that really necessary from a hotel of this class?

Plussat: close to the city

Plussat: the breakfast was lovely,and it is very handy the position, the bathrooms need a fan

Plussat: being very handy to darling harbour, central sydney

Plussat: Close procimentry to Darling Harbour & Star City & Entertainment Centre & China Town & paddys Markets & Sydney Aquiriam

Plussat: Its location

Miinukset: No

Plussat: Great location, staff are so helpful and friendly

Plussat: Good location

Plussat: Room was well maintained and clean

Plussat: Location and staff

Plussat: everything from check went well. carparking was well set up with new coronavirus conditions. value was exceptional. staff were helpful with any questions we had. was close to shops.

Miinukset: beds could have been better

Plussat: bed was very comfortable

Miinukset: bathroom towels seemed a bit old

Plussat: Location and price was wonderful. I came for the weekend with my daughter. We play Pokémon Go and had 5 poke stops in our room! Woo Hoo!! 5 minutes to Coles and anything u want. Lovely service.. 5

Miinukset: Some music started about 11pm with lots of bass but could get to sleep still :)

Plussat: Sijainti, hinta-laatusuhde.

Miinukset: Liikenteen meteli, mutta toki se on ymmärrettävää aivan keskustassa

Plussat: Bed and pillows were beautiful. It was a proper king, not 2 joined together. The staff were wonderful. Very helpful.

Miinukset: Balcony was shabby, but at the price that was fine, and enjoyed the balcony anyway with the wine.

Plussat: Great breakfast. Amazingly comfortable bed . comfortable room. Great location

Miinukset: Room was not ready when we arrived

Plussat: Staff was very friendly and accommodating. Location was in an area with lots of restaurant choices nearby. Rooms were clean and had all the amenities.

Miinukset: Shower stall leaked into bathroom floor area. Pillows were very hard on the neck.

Miinukset: AC in room didn't work which meant the room was either hot (with AC on) or stuffy. Tried opening window, but way too noisy outside. Result bad sleep, which isn't good when you need to work hard the next day - the point of staying in a 'good' hotel on a business trip is to enable you to be rested and ready for work.

Plussat: Good location in the CBD of Sydney, surrounded by shops and restaurants.

Miinukset: Room not very big and not very modern. No view at all from my room, despite the high floor (19th).

Plussat: We liked the restaurant, bar facilities, great bed and very helpful staff. The valet parking worked well and when I had left something in the car I found the staff very helpful.

Miinukset: I believe it was overpriced for the standard of the room size and facilities.

Plussat: Nothing special

Miinukset: In the center of China Town. All night street music and monorail. It is not possible to have a rest after hard day.

Plussat: The location was very good. The bed was very comfortable

Plussat: It is in a convenient location

Plussat: Sijainti ja yhteydet

Plussat: The location and we were facilitated with an early check in. In paricular the guys on the lower ground floor who took our luggage when we checked out were just brilliant, really friendly and informative.

Miinukset: Its a small thing but the base of the night stands were very dusty, and because I suffer from Athsma I am always aware of dust.

Plussat: Hotel and room had everything we required, a pity it is on such a busy street.

Miinukset: Staff, particularly at breakfast did not seem to be organised, in fact breakfast on the first two mornings were a disaster, with waiting times of upto 20 minutes for hot food at the buffet and they were continually running out of bread, fruit juices and crockery, seemingly due to the lack of staff & organisation.

Plussat: The concierge service is exceptional. The room was tidy.

Miinukset: The location could be slightly better but good overall.

Plussat: very central location

Miinukset: yes the water in the evening was not hot, it was ok for a shower but when running a bath the temperature wasn't hot at all.

Plussat: Staffs are very kind and considerate. They made us feel welcome and confortable.