Sydney hotellit lähellä Tower Sydney

Plussat: Staff super friendly and really had guests at forefront of their day

Miinukset: Would be nit picking so none

Plussat: Great views

Miinukset: Construction was going on

Plussat: Location

Miinukset: Air Conditioning and lift noise!

Plussat: Gracious hosts made you feel welcome in a genuine way. Tended to our every need! Top property!

Plussat: Loved the attentive service from staff. Anticipated needs. The two days we stayed I went running around the harbor. On my return the door was opened for me, I was handed a bottle of water and towel. All the staff were friendly, helpful and welcoming. Thank you for such a pleasant experience.

Plussat: Aamiainen oli upea ja monipuolinen

Plussat: Staff were super friendly and professional they made us feel as though we were valued customers. They gave information on the room and facilities to ensure we knew how to operate things and how it worked

Miinukset: Not applicable

Plussat: Everything

Miinukset: Norhing

Plussat: Room service fabulous House keeping great Lifts fast Location great Rooms close together for family convience I would stay again and recommend to others

Miinukset: No lactose free coffee and kiosk ground floor

Plussat: It was our anniversary and I was blown away when we were upgraded to a suite as a celebration. Fabulous views over the harbour and beyond. Great location to be able to walk to the Opera House for dinner, and then to the Ferry the next day. The bed was really comfortable with great pillows - you got lost in them. The block out blinds actually were block out and magic for a great nights sleep.

Miinukset: A champagne ordered prior to arrival wasn't delivered until I again had to ask for it. A little disappointing as by the time it arrived it was too late and we were on our way to dinner.

Plussat: Everything!

Miinukset: Nothing

Plussat: So handy for tube station to airport , in a lovely historic area right by Sydney harbour bridge & opera house. Most comfortable beds , spacious rooms & pool / spa facilities were an added bonus .

Miinukset: Breakfast pricy

Plussat: Friendly staff. Comfortable rooms. Fresh squeezed juice at breakfast

Miinukset: The location is not as good as it looks on the map when you don’t know Sydney. As everything in Sydney, the hotel is very overpriced.

Plussat: Lovely bar area.

Miinukset: Harbour view obstructed by timber structure right in front of window. You should have advised of obstructed view. No instruction how to use coffee machine.

Plussat: Location

Miinukset: We were in a room behind the kitchen. We had to walk through private functions to get to our room which was awkward. We couldn’t open the blind as there were people sitting on tables outside our hotel room so we had a “water view” we didn’t feel comfortable looking at. There were functions at the hotel and the level of noise was also very high at night. The water view was not really a water view we just looked onto entertainment area . For over $500 a night this was disappointing

Plussat: The food at the wedding lunch was amazing. A couple of small glitches in the room eg torn bathrobe, empty tissues.... but overall excellent

Plussat: The main reason to choose this hotel is its position on Sydney Harbour, right by the bridge, Rocks area and Circular Quay. It is a glorious situation where you can enjoy the Harbourside and views. We liked the atmosphere and found all of the staff to be friendly and helpful. Special thanks to Juhee for looking after us so well. The overall standard is high, with comfort and cleanliness as expected. We were going to the Roslyn Packer theatre which is a short, safe walk away. There are eateries/bars nearby as well as those at the hotel.

Miinukset: Nothing. It is overpriced for our budget but we chose it anyway and enjoyed our stay. We would have liked two chairs in our room (rather than just one) as there is enough space and we wanted to sit and enjoy our harbour view. I thought we would have a small balcony as in the photo but the third floor has a large window instead so check if this is important to you. Obviously there were no real complaints and we would love to return one day.

Plussat: The Rooms are lovely

Miinukset: Room service food is very debatable

Plussat: Always like the location

Miinukset: A poor experience this time with my room.

Plussat: Staff were amazing

Miinukset: Would like an extra chair in room as only one near small table. Partner had to sit on floor or on bed away from view

Plussat: Excellent location for visit to Sydney

Miinukset: No view from our room

Plussat: Staff very attentive and friendly.

Miinukset: First night could not get reservation to restaurant - no allocation for house guests. The hotel seems to be focused on weddings. Mini Bar in Room is very confusing and need very friendly to use. I would suggest to reduce the clutter.

Plussat: the relaxing atmosphere on the pier

Miinukset: the small room i was assigned

Plussat: Proxcimity to the harbour and the reception venue

Miinukset: layout of the bathroom was not very functional

Plussat: Sitting out in the sunshine eating pizza, drinking wine and having magnificent views.

Plussat: The location

Miinukset: Room not available on check in. Took 3 attempts to get correct (twin) room. Also, air conditioning not working for one night.

Plussat: The Location was great

Miinukset: Service was poor. Requests were not followed thru. And no folllowup is requeste could notr be met. Bar fridge was not restocked. requested twin share on booking was given king bed

Plussat: Closeness to the harbour, the friendliness of the staff, upgrade to king room

Plussat: Perfect location

Plussat: Convenience, comfort and ease of getting around to bars etc.

Plussat: Staff were helpful. Check-in and out was quick and efficient

Plussat: The location was absolutely wonderful! It was great to be able to walk to the Rocks as well as to the city. The hotel is beautiful, love the deck and the views of the water and harbour were great. Staff were very helpful and courteous.

Miinukset: The air conditioning in our room, 204, did not work well. It seemed to be a fan, rather than cooling. At night the temp dropped enough to sleep ok. However the rest of the wkend the room was too hot to want to stay inside it. The corridor was well air conditioned however and the lobby area was nice and breezy. We reported it to the front desk as we went out for 4 hrs, and were told someone would look at it. It did not improve during our stay.

Plussat: Club millesime oli upea, henkilökunta tosi ystävällistä, huone todella hieno

Plussat: Everything - Thanks

Miinukset: That we had to leave....

Plussat: Room was beautiful with a kind card for our anniversary. Staff were very friendly and kindly gave us an upgrade! Would definitely stay again! Thank you!

Miinukset: The air con was always turning on and off and it would never get to a comfortable temperature.

Plussat: I like that it was very clean and very modern

Miinukset: Wasn’t too happy about the View couldn’t see the harbor bridge or the centerpoint tower or the opera house .

Plussat: Good sized rooms, excellent bathroom toiletries and the TV offers screen mirroring from your mobile so you can watch your netflix. Very clean and modern feel. Restaurants and bars offer delicious food.

Miinukset: Bed was a bit too soft for me, i needed a firmer mattress. Overall the hotel looks very business like and not a lot of warm character to it.

Plussat: The room was first class and the bed super comfy

Miinukset: Nothing!

Plussat: Loved the hotel, staff and room. So beautiful and the gym was amazing!! Great view!

Miinukset: No complaints.

Plussat: Level 35 was beautiful but they could have had a larger variety in the hot foods and cereals including almond milk..

Miinukset: I didn't like the waitress when we arrived on 35th floor to not allow us to have an alcoholic beverage as it was afternoon tea. When i stated that we had not had our welcome drink she immediately ran off to check and came back with drinks. She was not professional enough and needed more training, it was not nice.

Plussat: Every thing

Miinukset: Price of valet parking.

Plussat: Pool area

Plussat: Loved the location cannot fault the staff every single person was welcoming accommodating and very friendly.

Plussat: Location was ideal to watch Saturday night fireworks at the bay and close to nice restaurants and shops.

Miinukset: Upon arrival, I was not greeted nor given any refreshment beverages i.e water, despite advising i had a very sick infant and we just got off a very long and painful plane ride. I have stayed at multiple Marriot Bonvoy hotels and have been welcomed to front desk with fresh OJ and/or water. I felt as though the front office staff was trying to rush off the guests, not making it a personalised experience nor showing any concern or sympathy for the guests. Sofitel prides itself on being a 5-star hotel however the service was less than 5-star. In addition to this, I advised front office staff that I would like to be upgraded to club lounge access however the first question I was asked.... "what status are you" - not "let me check if there is availability or let me see what I can do for you". I felt though I was discriminated against, based on my status. I'm sorry I'm not a VIP for the Accor group but however I am an elite member for Marriot Bonvoy. I was not given the upgrade because I was staying in a standard room and I had no status. In the instance I was a VIP or a platinum, would I have gotten the upgrade? I believe so. Sofitel made me feel less than human, like status is all that mattered to them and how much profit I was bringing to the hotel. Nobody cared despite my plea to let them know my infant was really unwell and that I was willing to pay like everybody else for the upgrade. In the instance this your hotel policy, I believe you should have this investigated and looked into as its far from professional. Furthering to this, the standard rooms are poor. The air con system is very bad, now allowing temp to go below 19.5 degrees. It was hot all night and all day, despite having the air con running all day.

Plussat: Central to everything, including transport.

Plussat: I struggled with the best location to serve as home base in Sydney and the Swissôtel was perfect to hit all the top attractions while also being close to a train stop from the airport. Additionally, it was an easy walk to other neighborhoods like Surrey Hills and close to a Big Bus stop.

Miinukset: The only thing i can think that wasn’t stellar was the tv station selection in the room. That’s hardly a reason to select any hotel- just a way to wind down before bed. The pros far outweigh this one con :)

Plussat: The location, right across the road from the State Theatre.

Miinukset: No onsite parking.

Plussat: The room service lady was well manner, so we tipped her and she was very happy The young bell attendant who helped us to load our luggages (not much) onto the uber. He was professional and helpful. He was surprised for the tip as well.

Miinukset: I stayed at 5-star Hotels a lot. I stayed at Swissotel Osaka, it was one of the best experiences. We had the best of the best services, they were professional and super helpful. I can get much better service from Adina Sydney airport Apartment then Swissotel Sydney. The management should be shame to be part of Swissotel. The receptionist loved to hear her own voice instead of answering the questions. The housekeeper wanted to leave the linens on the chair instead of waiting until we checked out. Ground floor staffs gathered around talking and laughing.... I think this is the culture of "Swissotel Sydney".

Plussat: We stayed for a couple of nights with our family of ten in advance of a cruise out of Circular Quay. Location of the hotel fantastic - close to everything needed in central Sydney. We didn't eat in the hotel so can't comment on that aspect however there is some fantastic eating opportunities directly across the road in the Westfield complex. Lounge/bar area in the reception area great for relaxing and waiting for tardy family members!

Miinukset: Our five year old granddaughter left her favourite teddy bear in their room and we were charged for the postage to send it back to her. After spending a couple of thousand dollars at the hotel, a little one percenter like sending it back for free wouldn't have left such a sour taste in our mouths. I wouldn't dare do that sort of penny pinching thing to one of my clients. Poor form Accor.

Plussat: Really nice Rooms. Good value for money. Location is good.

Miinukset: Better sign out the front of hotel

Plussat: Great location, very nice hotel

Plussat: The hotel was centrally situated, within walking distance to Darling Harbour, Sydney Opera House, Chinatown. It is close to trains that make places outside of the city accessible. If you do not want to walk, the main attractions in Sydney is a short train ride away.

Plussat: From the front entrance through the entire building ALL staff were friendly, helpful and polite. Shaun was exceptional with a great personally and very informative... The ideal "front man"

Miinukset: Could not fault our short stay - Will definitely be back

Plussat: Location - close to the train station and so many shopping around it

Plussat: Location, staff were great, bar staff friendly most of the concierge staff were terrific

Miinukset: The fact we couldn't get a queen or king bed, had two singles. The fact that there were a couple of conventions going on near the lobby and bar area. Got a bit noisy.

Miinukset: The pillows were very flat