Sydney hotellit The Rocks

Miinukset: Harbour view is not looking at a wharf..Don't appreciate having a room with a ugly disabled bathroom.

Plussat: forgot my orders two things not attentive

Miinukset: remembered what i ordered

Miinukset: Pillows too soft

Plussat: Good location

Miinukset: None

Plussat: The service and facilities were exceptional. Loved the heated toilet seats, bath and view of the opera house.

Miinukset: The seafood platter could have been bigger!

Plussat: The service was excellent at the hotel, whatever we needed the staff were able to accomodate. Having said that we are not sure we got the 'harbourview' promised as we were looking back towards the city. Nevertheless it was still spectacular and we would love to visit again if we could afford it.

Plussat: central location to all the sites of Circular Quay/Rocks area. Lovely walk around the harbour to experience concert at Opera House. About 15 to 20mins walk up into main business retail area.

Miinukset: nothing up to expectations

Miinukset: Only a small issue. Shower head size and pressure not that great especially if you are with your partner. But pretty much the perfect place to stay

Plussat: Perfect location with lovely helpful staff.

Miinukset: Ummm the only thing I can think of and there is Nothing they can do to fix it but I don’t like getting my car out of the side street onto George street. Always feel like I’m going to hit a pedestrian as people just walk right in front of you (instead of behind) when you looking at the traffic.

Plussat: view from rooftop was exceptional, room was very comfortable, room service excellent at 1am, breakfast had lots of variety and everything was fresh. First time staying here and will defiantly come back

Miinukset: Bathroom is a little small but that would be my only complaint

Plussat: 1. Polite and helpful staff. 2. Very nice buffet breakfast. 3. Great location, (walking distance to conveniences store, restaurants & pubs, circular quay ferries & a wonderful view, (Sydney Bridge, the Opera house, etc.) from the roof top pool area. 4. Comfortable, good sized double bed. 5. Good curtains which effectively blocked the sunlight so as to ensure a good sleep in the morning in a well darkened room after along overnight flight. 6. Overall, a simple, clean and well maintained hotel.

Miinukset: 1. Room lighting was basically "all on" or "all off". I.e. I was unable to select reading lighting only while lying on the bed. 2. Although clean, the bath room was old and "tired" looking. and should be renovated. 3. VERY poor shower water pressure!! 4. The roof top pool was MUCH SMALLER than I had expected and was too shallow. 5. The water in the hot tub on the roof top next to the pool appeared to be rather dirty, (i.e. numerous hairs, etc. could be seen floating in it).

Miinukset: Great service from start to finish. Thank you!

Plussat: Sijainti ja näkymät loistavat, henkilökunta avuliasta.

Miinukset: Aika pieni huone, kaipaisi pientä päivitystä.

Plussat: Great position to go into the city cbd and Opera House. Valet parking available. Very helpful staff

Plussat: The breakfast and pool

Miinukset: The cost of the room, $464 for a standard twin room, small room ,Tv didn't work after multiple time still didn't work when we left

Plussat: Great location, nice views from rooftop

Miinukset: Duvet wasn’t in a sealed cover (just between two open sheets). Bathroom was tiny.

Plussat: Loistava sijainti, rauhallinen , ystävällinen ja avulias henkilökunta. Hyvä, monipuolinen aamiainen.

Plussat: Mattress nice and firm. Friendly staff and great location.

Miinukset: Pillows a little too soft.

Plussat: The Hotel itself was in a great location being close to both the Sydney Harbour bridge and the Opera House, both of which was in walking distance. The room that we stayed in had a view of both the Bridge and The Opera House and occasionally a couple of large cruise ships.

Miinukset: The only thing I didn’t like about this hotel was that the Rooms carpet was run down and stained, possibly needing to be industrial cleaned or replaced

Plussat: Proximity to ship

Miinukset: Very Unhappy about the $100 deposit required on top of paying for the room in advance, especially Being a returning guest

Plussat: Location

Miinukset: Noise from traffic at night

Plussat: Great location - walking distance to the Harbour Bridge, the Opera House, and major transport hubs.

Miinukset: Room 110 was at the corner and had a wet/musty smell. There was no room service for this private ensuite bedroom. Furniture was extremely limited.

Plussat: Great location. Wonderful views of Sydney Harbour that are hard to compete with! I checked-in at 1am, which was very handy.

Miinukset: To be honest I arrived at 1am and left by 7am so I did not stay long. No negative feedback.

Plussat: Everything

Miinukset: Nothing, it’s a great place to stay in Sydney!

Plussat: Ruoanlaittomahdollisuudet oikein hyvät. Talon burger-päivälliset ja pastaillalliset hyvä ja edullinen valinta.

Miinukset: Viikonloppuöinä meluisaa.

Plussat: Friends and I booked out one of the dorms with private bathroom for a night to hit the town without the long trek home to northern Sydney in the wee hours of the morning. The room was great, beds comfortable and it was just across from the rooftop area where you get a wonderful view of the harbour, including the bridge and the Opera House. Seemed to be people of all ages staying there, there’s lots of games and outings too and the staff were friendly and helpful. Already planning a return trip with another group of friends!!

Plussat: Great location. The view from the rooftop terrace was a bonus and the DIY breakfast was good value or money.

Miinukset: The metal framed beds were a bit noisy. Could wake you when you rolled over. Also the piped music in the corridors was sometimes a bit loud.

Plussat: Free upgrade to single room. Thanks. Afterall it is better then Central YHA

Plussat: Staff were excellent, property was very nice as was the service, location was excellent for walking to the Sydney Opera House, Museum of Contemporary Art, Sydney Bridge and Circular Quay transportation.

Miinukset: Nothing!

Plussat: Excellent staff with one exception in lounge/bar on 36th floor. Waiter addressed me as "Boss", failed to give menu, did not mention kitchen was closed until I ordered and did not get drinks in timely manor. His poor performance stands in stark contrast to the rest of the staff. Good breakfast buffet and health club.

Miinukset: Better lounge experience

Plussat: The hotel decor was lovely, great location in the Rocks, with a beautiful view

Miinukset: Not providing a range of bed coverings (the choice was a doona or nothing, therefore requiring the air-con to be turned right down low). We would've like the choice of a top sheet only, it was very hot under the doona. The bed was too firm The light in the wardrobe could not be turned off, thereby illuminating the bedroom.

Plussat: Room

Miinukset: Poor check in service

Plussat: Location

Miinukset: Nothing to be honest

Plussat: The experience was excellent!

Plussat: with good price this hotel was far the best hotel I've ever stayed. Staffs were super nice. I told at the front that it is the first day of my honeymoon, they gave me a room with better view (maybe?) I mean, superb view with both harbour bridge and Sydney opera house. They even sent us complementary champagne and a box of chocolate. Loved it so much! thank you Shangri-la staffs!

Miinukset: Nothing I didn't like

Plussat: Everything.

Miinukset: Nothing.

Plussat: Location was good.

Miinukset: Average rooms really, with dodgy shower arm falling all the time and poor hot/cold regulation. Service was good. Expected more.

Plussat: staff genuinely interested in helping guests,cleanliness of all facilities.Views were fantastic of the opera house and Harbour bridge etc....was upgraded due to my room not been cleaned on time..

Miinukset: No confirmation of what I had paid for when checking in,ie. Buffet Breakfast in the morning paid for already....windows need cleaning year round not just for New Year eve!!!

Plussat: • Exquisite Views/High Floor • My Package included Breakfast, Tea Time & Drinks/Snacks • Friendly Service • Great Accommodations • Close to the Ferries • Luxury Feel

Miinukset: • Exterior is dated

Plussat: They food and service were good on the Horizon floor.

Miinukset: We were traveling with our 12 year old,who is very well behaved. We were told by our waiter that the 7:00 hour was drawing near and my son would have to leave the lounge. Which we obeyed every night and made our son leave the lounge. But on our third night, for some arbitrary reason,the horizon lounge manager let other children stay in the lounge passed the curfew hours, after he had requestied our son to leave. We questioned him and he flipped flopped with his story and then announced that all children were allowed to stay in the lounge for the rest of the week due to the Easter holiday. We just didn’t like when some people aren’t made to obey the rules and the manager fails to enforce them.

Plussat: Location

Miinukset: Restricted bathroom space, ground floor room at street level so we heard conversations, traffic noise and too much light came in, MOSQUITOES 2 out of 3 nights, limited breakfast choices for a hotel that charges at 4 star level

Plussat: Nothing

Miinukset: I'll just sum up by reflecting on how this hotel received any stars at all. I am actually in the process of making a comprehensive report for Quality Tourism Australia and Star Ratings Australia. I will forward a copy to you also. Ring 0408 458 022 Judy.

Plussat: Convenient to our venue

Miinukset: Our room was very noisy NO SLEEP With only one Chairt to sit on. Have stayed in this venue before and had a much better room

Plussat: We find the location excellent for a weekend break.You can shop return to your room for a break or drop shopping off.Close to ferries and trains.Markets are fun and plenty of good bars and restaurants close at hand.Would recommend to stay here.

Miinukset: N/a

Plussat: Everything about this place is outstanding, it really exceeded our expectations.

Plussat: Comfortable character and very helpful staff

Miinukset: Room was lit up by sunshine as soon as the sun came up. Desperately needs block out blinds . Totally ruined my stay. I attended a function that went late and needs to sleep in. Impossible !

Plussat: Location, location, location! Cool boutique hotel.

Miinukset: Bathroom was very, very tiny but bedroom lovely and trade off for location! Minor point.

Plussat: Great location, perfect comfort, great old building feel meets boutique hotel

Plussat: Location. Staff. Room.