Tacoma hotellia

Plussat: The owners were very friendly and helpful. The house was in a beautiful neighborhood. Very easy to get to downtown.

Plussat: The hosts

Plussat: Lovely home. Great hosts and enjoyed talking with the other guests at breakfast.

Miinukset: It was all wonderful.

Plussat: Hosts Jane and Skip were wonderful and the home exudes historic charm. Location was so much nearer to my daughter than chain hotels and the whole visit seemed that much more relaxed

Miinukset: My gable room had a lot of charm but challenging slope ceilings. Great first visit but ready to try other rooms

Plussat: Jane and Skip were wonderful hosts and the breakfast was fanatastic. They recommended a great tavern (The Parkway) that any beer lover would want to visit. A 35 minute drive to SEATAC Airport.

Miinukset: Walking up 3 steep flights of stairs is not the best thing for someone with bad knees. The rgabled roof was very slanted in our room and we banged our heads, despite Janes warning.

Plussat: Hosts were exceptional, great breakfast, good location.

Miinukset: Wish the hot tub was available.

Plussat: The interior of the facility was more beautiful than the pictures online. The breakfast was extravagant. The hosts were so sweet and caring to make our experience a great one. The room was exactly what we wanted.

Plussat: Amazing stay. Loved the Victorian feel of the home... loved the stories and the set up. It was just an absolutely gorgeous place. Breakfast was delicious, cookies and water were available through the whole stay, and it really just felt so homey.

Plussat: The location is excellent, close to stores, restaurants, and in a beautiful neighborhood. Jane and Stan are friendly and knowledgeable!

Miinukset: The shower dripped when I turned it off. It took me a bit to figure out how to make it stop dripping. The ceiling in my room was so low that I grazed my head a few times getting into bed. Maybe it could be put in a different location within the room.

Plussat: Great location. Close to the down town area. Set in a nice neighborhood with similar homes.

Plussat: The owners hospitality was outstanding! They make sure you have everything you need for a comfortable stay in their wonderful home! You can tell they love their job and people!

Miinukset: Nothing!

Plussat: Nice outdoor sitting areas, upgraded garden. Suite room was sunny and quiet.

Plussat: Wonderful experience at The Villa -- it's a beautiful historic home but extremely comfortable and welcoming, in a great location. Staffs were delightful hosts, and the breakfast could not have been better. I would strongly recommend The Villa!

Plussat: Beautiful and historic inn, in a great location with perfect hosts. Planning on staying again soon.

Miinukset: No

Plussat: The hosts were awesome. They made sure all of our needs were met and even offered to pick us up and bring us back to the B&B if we walked too far. We didn't have to use this, but I appreciate the offer.

Plussat: The whole place is so impressive -- inside & out! You do have to walk stairs to get to the bedrooms which are upstairs, but the experience was wonderful. The knowledgeable hosts make you feel welcome, special, and that you are truly sharing their home.

Plussat: Lovely residence, great location

Miinukset: Very cluttered kitchen, no uncovered counter space, dirty dishes, some concern

Plussat: Spacious rooms with 4 poster bed! Generous spirited hosts. Hisorical house. Sitting on the roof terrace at sunset. Near Puget Sound University.

Plussat: Walking distance to T-dome.

Miinukset: Loud a/c hard to control, no directions on how to turn it off at bedtime. Very loud. Very unhappy with complimentary breakfast in the great room. Nice facility, but at 9:35am, there was no hot food available. They were already cleaning out the hot food containers. If the breakfast goes until 10am, you should be able to enjoy the breakfast as long as you are there before the scheduled ending time.

Plussat: The staff was absolutely AMAZING!!! Everyone was helpful and very nice. The room was very clean, bed was super comfy and it was quiet(we were here for business and had long days)

Miinukset: A little more variety at breakfast everyday was the same breakfast

Plussat: Location was great

Miinukset: Nightly rate was high plus parking charges -high cost and not even the basic of a microwave !

Plussat: Good selection

Miinukset: Too noisy outside with construction

Plussat: Great breakfast. Quiet. Good location.

Miinukset: Parking was tight, but acceptable for a city location.

Plussat: Breakfast was perfect as was the kitchen staff

Miinukset: For an ADA room the bed was a little high.

Plussat: Food was great.

Plussat: Breakfast was nice. Staff were helpful. Great location for museums, marina, walking areas. Felt safe.

Plussat: Staff was very friendly and helpful. Close to Tacoma dome where I attended a concert. Walking distance to local attractions. Breakfast was a bonus to get our morning started.

Plussat: The closeness of the Tacoma Dome.

Miinukset: It would have been great to have a brewery or restaurant nearer.

Plussat: Location was important to me and this was the optimum of price and walking distances. Breakfast options were good. Staff friendly and on top of things.

Miinukset: Because of location the younger crowd can be a bit noisy in the halls but it wasn't too bad once they got settled in their rooms. Also, better lighting at the desk for writing and editing.

Plussat: Friendly staff, nice location, clean and comfortable

Plussat: Staff was very nice. Room was neat and clean, However pool was not open due to sanitation!

Miinukset: Choose hotel for the indoor pool, upon arrival, was informed the pool was closed but hut tub open, dissappointed! When we went to use hot tub, could see pool was so dirty water was grey, the hot tub water was "clean looking" but tile wall sides were dirty

Plussat: Location and cleanlines

Miinukset: no

Plussat: Room was clean! All the staff was friendly and helpful!........Great job!

Miinukset: Parking...Also, the room was for two, so why did I have to pay for my wife's breakfast?

Plussat: Everything from valet to dining was excellent customer service. Clean and comfortable. Location fantastic.

Plussat: Clean/Safe/Kind/Helpful

Miinukset: Not a lot of food options in the area for late hour check-in (after 10pm) but normal for that hour!

Plussat: The staff were helpful & kind. An early Breakfast on the balcony was heaven.

Miinukset: No Valet At Night if you have a CAR. It was 330a.m. I was forced to run ALONE in the dark parking garage to get my car for early flight departure. Terrifying experience!

Plussat: Great location, has cable car to Tacoma Dome. Parking at the dome was $40.00

Plussat: The staff

Miinukset: Construction outside the parking garage. I ran over some of their debris leaving & got a flat tire. I had to change the flat on a offramp right after getting on the freeway. This was a costly addition to my trip.

Plussat: The location

Miinukset: The hotel was nothing special

Plussat: Clean and safe

Miinukset: Pay to park. Fee breakfast. Rather crappy and free then $14 for egg sandwich- $5 at McDonald’s

Plussat: The beds are awesome. The room is great.

Miinukset: The parking garage. Need more lights late at night and early morning.

Plussat: Rooms were nice. Nicely appointed property, across the board

Miinukset: The parking situation is a little inconvenient. Additionally, they charged my card an additional $35 at checkout, and I'm not sure why. I plan on getting to the bottom of that today, but nothing was out of place and we ordered nothing during our stay.

Plussat: Location is excellent and the hotel was clean, but the room, especially the bathroom, needed a refresh. The artwork is outstanding, but that doesn't make up for the deficiencies.

Miinukset: We paid extra to be on the club level which was a total rip off! Worst club experience we have ever had. Don't waste your money as the breakfast is awful, and snacks consist mostly of package Cliff Bars. Powdered eggs, fruit plate never refilled, package bread, paper everything with plastic utensils, bottled orange juice from Mexico (awful).

Plussat: Everything

Plussat: modern and clean facilities

Plussat: Excellent bar area. Very good breakfast plus free water. The staff was friendly and knowledgeable.

Miinukset: The room could have been more updated and carpet could have been cleaner.

Plussat: The best pillows ever.

Miinukset: No ice bucket in room.

Plussat: Hotel staff was very friendly and welcoming. We were very pleased with our stay here.

Plussat: Bed was extremely comfortable

Miinukset: hair in bed

Plussat: The views over looking the city...clean and smoke free. The decor is amazing

Plussat: The staff were friendly and helpful. The bed was very comfortable. The room was quiet and the location was perfect for museum hopping. Room service was fast, fairly priced and the meal we ordered was very good.

Miinukset: We had stayed here before several years ago and it was very very nice. For the price we paid and the reviews I read, I was expecting a nicer high end hotel. The lobby is well appointed but sadly, I don't think the hotel has maintained the rooms very well or at least our room was "tired". The furniture was dinged up and the linens were old and nothing special. The bathroom had clearly been cleaned except for the grout which appeared dirty and poorly maintained. I was disappointed that they charged $16/night to park in their lot that was only 1/2 full as it was.

Plussat: I loved everything about Hotel Murano and will return one day!

Plussat: Loved the art everywhere. Location was great/

Miinukset: Bathroom could have been updated somewhat.

Plussat: The hotel was very nice and meet my expectations they Wifi was very good overall very nice hotel.

Plussat: The rooms were fairly large, comfortable and clean.

Miinukset: It was a bit difficult to find.

Plussat: People are friendly

Miinukset: Need USB outlet for charging electronics

Plussat: comfortable bed

Miinukset: Strong antiseptic odor in room.

Plussat: Very nice breakfast, very convenient, good accessibility, laundry facilities. Clean and beautiful grounds!! Hotel room is very nice, comfortable, good for accessibility, quiet. Perfect night!

Miinukset: Would like them to offer a "hospital rate." I have to unexpectedly go to St. Clare Hospital in Lakewood today. I would like to be able to get a discounted hospital rate for my second night's stay.

Plussat: Great location. Quiet room. Very nice and accommodating employees.

Plussat: Nice clean and comfortable room. Property was beautiful. Breakfast was great.

Miinukset: Loud event in the street. The road was blocked off to the hotel.

Plussat: Location

Miinukset: People above us sounded like elephants

Plussat: The breakfast was good, more variety of foods. Quiet and serene place, the room size is big, beyond our expectation.

Miinukset: NA

Plussat: The staffs professionalism, very accommodating. Very clean and the amenities we're by far more than I expected. Very pleasant stay.

Miinukset: None

Plussat: Clean. Easy to make reservation. Check in process was easy and quick. Quiet. Good value for the money.

Miinukset: Breakfast could have more choices

Plussat: Nice location and staff was great.

Miinukset: nothing

Plussat: The place is great and our hosts were incredibly nice and friendly - not to mention, Patty is an excellent cook and makes a spectacular breakfast. This is a perfect bed & breakfast in a nice area of Tacoma. Highly recommended.

Plussat: Loved both hosts. House was clean and accommodations were appropriate. Breakfast was served at 8 am. The house is only a 2 mile walk to the water.

Miinukset: Share bathroom, but it was advertised as such, so I knew this going in.

Plussat: The hotel itself was great. The dive bar Valley within one block has great sandwiches and live music

Miinukset: It's in the middle of an industrial park, so walking options were limited. It's also 15 minutes walking from the bus stop for 574 through this area.

Plussat: Everyone including the wait staff in the lounge and restaurant were very friendly and hospitable. I would recommend this La Quinta to everyone.!

Miinukset: N/a

Plussat: The location close to the dome, and freeway

Miinukset: Smoking out the front entrance, the bathroom had tooth paste in the sink, loud music and noisy neighbors until 4:00 A.m I called the front desk at 2:30A.M.

Plussat: If you are attending an event at the Tacoma Dome this hotel is for you. Easy access to the Dome and you avoid terrible traffic besides.

Plussat: It was the least expensive in the area

Miinukset: The mattresses were very broken down and our backs hurt everyday. The room does not have a refrigerator or a safe.

Miinukset: had my parents in the lobby for a HOUR , waiting on their room. After my 3rd phone call because for some reason no one can get me a manager to talk too and kept hanging up on me, they got on the phone and told me that my parents have finally been checked in. yet still no manager. no apology was given as well as they wouldn't take my complaint because the room wasn't for me.

Plussat: Friendly staff. Decor is new. Location was it's best value.

Miinukset: TV didn't work. It was midnight when we got in so we didnt need engineering in our room at that time but the news would have been nice. Checkout next day. Front desk staff was apologetic but said they had no way to make to make it right since we booked with booking.com

Plussat: Pleasant staff

Plussat: Reasonable rates

Miinukset: DO NOT appreciate a $50 damage deposit charge on credit card. We'll see how fast it takes to reimburse. In the mean time, I will NOT book at this or any other hotel that levies a similar deposit.

Plussat: Nice and clean and quiet. Great lounge and restaurant.

Plussat: Front desk employee's were amazing

Miinukset: Bathroom in the room was gross i had to clean the toilet and bath tub before i would let my son use it. There was hair every where. The attention to detail in cleaning was very bad will not use this hotel again.

Plussat: The staff was findly and helpful and the rooms were spacious and clean.

Miinukset: I didn't really like the location near the freeway and it was a little noisy at times, but overall not too bad.

Plussat: Breakfast

Miinukset: Bad part of town. Had rundown feel.

Plussat: The staff were great and check in was nice

Miinukset: On line the Tacoma dome seemed within walking distance. Never been to that area before so maybe more detail on line would be nice

Plussat: Room was fine, breakfast nothing special but ok.

Miinukset: Nothing in particular, a basic stay for a night.

Plussat: Dtaff were pleasant and the breakfast was good. It was close to the Tacoma Dome.

Plussat: Very clean, comfortable, friendly staff. Would definitely stay there again!

Miinukset: N/A

Plussat: Great breakfast.

Plussat: Best complimentary breakfast we've had, and staff excellent!

Plussat: Breakfast is good .

Miinukset: Nothing

Plussat: Easy access

Miinukset: Small coffee pot

Plussat: Good glass glasses In the room. Great breakfast! Quite room.

Plussat: Nice room. Lots of breakfast choices. Receptionist cheerfully moved is to a quieter room than the one we were originally assigned.

Miinukset: Very close to I-5. Lots of fratricidal noise.

Plussat: It was close to restaurants and shopping

Miinukset: It was outdated and wasn't very inviting

Miinukset: The room heating system is pretty noisy and the electronic clock is making some sound too. Not many choice for the breakfast and the facility is really old. never ever sleep here again.

Plussat: I liked it so much I booked another night.

Plussat: The bed was clean

Plussat: Room was clean with lots of space to move around in. Bed was comfortable. Breakfast was very good, also.

Plussat: My queen bed was very comfortable and I loved having all the pillows. I seldom get the leisure time for a nice bath but this time I took full advantage of the soaking tub, although I felt the hot water tenp could have been kicked up a notch. There were plenty of towels and they were of good quality.

Miinukset: The only negative for my stay was the location. Being unfamiliar with the layout of the town, I was a bit leery of the neighborhood. I would not want to be out and alone in the neighborhood.

Plussat: Motel host was friendly and helped us find Red Lobster nearby for dinner.

Plussat: The kids loved the breakfast and that the pool was right across from the room we had.

Miinukset: Everything was ok, room was clean at first sight. But then there was some brown stuff on the walls of the bathroom which I was charged for along with my daughters art work on the bathroom. But $200!!!??? On top of a $--- room on Hosmer?! Come on.

Plussat: The staff was very friendly and accommodating.

Plussat: Overall good accommodations!

Miinukset: The check-in process! The hotel requires a $150 deposit, to be returned 3 days after stay! Even in 5 star hotels, you keep your card open for incidentals; but here the demand an up front deposit. It is applied to everyone, so it’s fair; but Insulting! The explanation is that it’s the site’s policy. It made me very uncomfortable! I would not stay here again, even though it was a good accommodation!

Plussat: Close to friends we were visiting.

Miinukset: The place was nothing special or memorable, in a sort of run-down part of town, basic maintenance OK but the place seemed a little 'tired,' had some security issues with back parking lot and doors.

Plussat: Free breakfast in the morning

Miinukset: Our room was very loud, the toilet would continuously run after flushing it. Also, the curtains wouldn’t close all the way, which made it very bright in the morning. Also, due to the location there was a lot of police activity outside and the streets were then closed down by emergency vehicles which made it impossible for us to return to the hotel after a long night. I understand this may have been purely a coincidence, but this did not seem like a nice area to stay in.

Plussat: I liked that the hotel called ahead to check when we would be arriving.

Miinukset: I don’t like that the bathroom fan is connected to the light, wish there was two switches.

Plussat: Nothing

Miinukset: Everything

Plussat: It is very clean and modern.

Miinukset: No

Plussat: Nice renovations. New interior.

Miinukset: We did not feel safe in the parking lot especially after dark. There are many sketchy characters that wander on property. Homeless have to much access on to property. Visible security can be improved and act more quickly in one noticeable incident.

Plussat: Clean, comfortable stay

Miinukset: Yrs, the pool was way too cold ruined our plans for our little boy he was shaking

Plussat: Love the breakfast. Hotel is updated and clean and staff is very friendly. Nice pool and hot tub.

Miinukset: Difficult to get from the road into the parking lot because of traffic. Turning left into the parking lot is a pain and much easier to turn from the right but then you have to be going the right direction to do this.

Plussat: Breakfast was very good

Miinukset: Room was barely cleaned after we left for the day

Plussat: Morning staff was honest about the night employee walking out on job and leaving the entire hotel unstaffed. Parking lot security was only occasional drive through.

Miinukset: Returned to hotel at 2am to find no employee to replace room key.There was no one there and no one to call.I called every phone number i could find online to Holiday Inn.I went as far as calling the non-emergency police.Extremely nervous for safety.

Plussat: The room seemed to be clean.

Miinukset: Location was sketchy. Hotel staff advised another customer to remove all his belongings from the roof of his vehicle. They were moving and had a uhaul trailer. The walls were thin. We could hear the people above us walking around & others on all sides

Plussat: We loved how much lighting the hotel had in the rooms. The breakfast was good and all the staff were friendly and helpful. All in all we would stay again.

Miinukset: We did notice that there was food still under the bed from not being vacuumed well. The only other thing was parking was kind of limited but other than that not much we didn't like.

Plussat: Cleanliness and security and beautiful room

Miinukset: No shuttle service

Plussat: Amazing staff!

Plussat: Price. Clean and Friendly staff. Bed was comfortable.

Miinukset: Parking was limited. A bit noisy.

Plussat: Breakfast was good. Location was fair.

Miinukset: Way to much interstate traffic noise.

Plussat: Close to where I needed to be.

Miinukset: The showerhead not enough water. Also the desk attendant was rude.

Plussat: Location was good.

Miinukset: The room needed some care. It wasn’t as clean as I am used to. The commode was mounted crooked and didn’t flush well. Some of the electric recepticals were so worn that the plugs to my chargers kept falling out. Screws were missing on the switch wall plates. There was milder spots in the shower grout, and the carpet was stained. I booked another for about the same price and the room in the other Motel was perfect.

Plussat: There could be more variety for breakfast.

Miinukset: The hotel needs a facelift inside and out.

Plussat: Staff was helpful.

Miinukset: Breakfast was a ok. Same items every morning.

Plussat: I didn’t eat the breakfast, I went to ihop instead

Miinukset: The shower had whiskers all over the wall. It appears they didn’t clean above eye level. I do question if they actually change the sheets as the sheets smelt like a mans Cologne. Good thing a brought along my sleeping bag.

Miinukset: They started charging a security deposit. Back in march of 2019 when i stayed there, there was no security deposit.

Plussat: It was clean inside the room

Miinukset: the price was too much for the room the building was very very old and a staff was kind of rude they also were out of coffee a lot especially at night. it was a really really bad area and I didn't even like to go outside at night at all we stayed for almost 2 weeks altogether and they never even gave me a deal. If I would have had a another choice and wouldn't have had to put another deposit down somewhere else I would have definitely move somewhere else

Plussat: Room and facility appear attractive

Miinukset: Carpet in room is absolutely filthy. I have never seen such a dirty carpet in a motel. I am not talking about surface lint or anything like that. The carpet is deeply stained and dirty. Mattress too soft and lumpy. Also, groups of teenagers who are not motel guests hang out in the parking lot.

Plussat: Everything was excellant.

Miinukset: N/A

Plussat: The manager and the staff who made things right.

Miinukset: We were out late at The Elton John concert. We chose the hotel because it was close to Tacoma Dome and we could get rest after a long work week. We didn’t get to sleep until 4am. There was a cleaning lady who was very ambitious about cleaning our room. Checkout time was 12noon. She woke us up at 930am. I told her we had 2.5 hours before we had to leave, please don’t come back until 12pm. Then I called down to the front desk to make sure it didn’t happen again. However, at 10:30am, the same cleaning woman arrived again. This time, she tried to open the door and walk in while my husband was without clothes on. Thank God, extra clasp lock was in place so she couldn’t get inside. My husband asked her not to come by again. After I got out of the shower, my husband told me what happened. I called downstairs and talked to the female manager. We are grateful for the discount the hotel manager gave us but that can’t give us back the rude awakening we received and the loss of sleep we experienced.

Plussat: Siisti ja rauhallinen

Miinukset: WiFin kanssa ongelmia, mutta asia ratkesi hienosti henkilökunnan puolesta

Plussat: Room was excellent. Location good.

Miinukset: Major construction in hotel lobby and cafeteria, which they did not tell us about earlier, and we could not cancel our reservation without losing entire deposit. First room they gave us, keys did not work because they had not/could not reset locks, so gave us a second room (which at least was an upgrade).

Plussat: The place was under redecoration. The lobby was empty of furnature, the breakfast room was too small for the number of guests and the food was not up to standards. However the room was nice and the bed was very comfortable.

Plussat: Staff were friendly but the woman at check in was very overwhelmed

Miinukset: Late night Construction noise from renovations at the hotel, small pool, hot tub had tons of dead skin floating in it.

Plussat: Location is great and the rooms are clean.

Miinukset: The construction going on, but dis not disturb sleep.

Plussat: Clean and comfortable

Miinukset: It was under construction they did not tell us.

Plussat: Once the problem with the electrical was repaired the breakfast was a 4 of 5 stars . I also liked the bottle water that was made available.

Miinukset: Remodeling, indoor pool and spa was not available. Both sides gates had to be closed and locked because of the homeless people living across the street in a vacant lot that was full of garbage and trash. My room 426 was facing a vacant lot and the Goodwill store. We observed drug interactions and people stealing items that was dropped off at the Goodwill store. The first day of our stay, there was no hot breakfast with a note stating, there was an electrical problem. Had I've known construction was in progress, the homeless and drug dealers was across the street we would have never stayed six days at your facility. When remodeling is completed its going to be a nice place to stay. Next complain to the City about the homeless and drugs problems in the vicinity of your business .

Plussat: Bed was like a cloud

Miinukset: Pillows flattened like paper

Plussat: Staff was nice.

Miinukset: This property is a mess. Dirty & under construction everywhere... including the pool & spa .... nothing was available. The lobby was a dirty dusty disaster. Breakfast room was dirty. Hall way by our room had furniture & food & crumbs & garbage in it. Over all was very disappointed. Someone should have warned us that it was in such disarray. Our kids couldn’t swim. We were sneezy from the mess & annoyed.

Plussat: Large hotel, they're modernizing rooms, we stayed in one of the newly renovated rooms, and it was lovely. Breakfast was great, lots of options to chose from.

Miinukset: I'm worried about the window sills, children can easily climb into the entire window.

Miinukset: We weren't told that the amenities were not available for our stay that if we wanted to work out you had to get a voucher for a place several blocks away and the place had no vending machines

Plussat: The room had just been remodeled and was clean. The breakfast was good.

Plussat: Breakfast was good!

Miinukset: There were used toilets in the pool area, not sanitary but otherwise our stay was decent

Plussat: Exceptional breakfast, friendly staff, convenient parking with elevator to all floors.

Miinukset: Unless you are going to the Tacoma Dome, there is absolutely nothing nearby or on the nearby waterfront. Go downtown or enjoy the breakfast. The underground parking, while convenient may present a security risk; it isn't locked at night.

Plussat: I liked the location of the hotel. Easy access to the Tacoma Dome and the freeway. Free Wi-Fi and Free Breakfast.

Miinukset: Hotel was over priced for what you get. Bare essentials room. They obviously jack up the prices according to Tacoma Dome events. Check in line was too long and took too much time. Ice machine on my floor did not work. Had to go up 2 floors for ice. Two burn marks in the carpet in my room. Limited TV channels and the picture was too dark with no way to adjust it. You would think for the money they are gouging the public they could fix the ice machine, replace the carpet and offer expanded premium cable TV in their rooms.

Plussat: We did not stay for the breakfast

Miinukset: There is no restaurant. We had to wait for an hour in line to check in.

Plussat: That it was close to the Tacoma dome

Miinukset: The fact that the room is between 120 and 140 us for regular nights but increases to 430 us dollars on show nights is crazy. Check in waits was 1.5 HR line up. No parking left. Elevator got stuck and the fact that no staff either talks to you or makes any eye contact. the rooms need updated as the make a fortune on show night's

Plussat: This property has some REAL ISSUES!!! Can’t get anyone to answer the phone to get a wake up call. Very unprofessional. On my anniversary and they sold the room to another couple, we were laying on the bed and a couple barged into the room, how upsetting. Then after that they reset our keys so we couldn’t get into the parking garage on a Concert night. Hotel manager Jay put me on a 45 minute hold on my cell phone and never came back to talk with me. Reported him to corporate they said he would call me HE DIDN’T. So he will be fined by Corporate for that. The most unprofessional hotel I’ve ever stayed at, and Guess what??? They don’t even care!!!! Ice machines only worked on floor 6. Maids told us nothing works, even ran into a drunk employee of the hotel who reeked of booze stumbling out of the elevator. Not up to most people’s stands a REAL DUMP!!!

Miinukset: Walk to the concert

Plussat: The breakfast was great, staff was great. Not the best price but the location was convenient for attending a event at the Dome.

Miinukset: There was a lot of trash in the surrounding area, streets and sidewalks. just goes along with city life I guess.

Plussat: Bed was ok

Miinukset: Check in was 2 hours behind and the A/C was off in the lobby. Would only recommend if you get a great price!

Plussat: Great breakfast and ample parking.

Miinukset: Front desk was less than helpful. We like to stay where we can get free shuttle service to local restaurants and pubs but this did not fit the bill. In the write up for the hotel and onsite it mentioned free local shuttle service but when asked about that the clerk said there were cabs, Lyft and other services. We walked about 3/4 miles to a couple of places and it did not "feel" very safe. Would never recommend it after dark. Unless you are attending the Tacoma Dome or have work to do close to this hotel there are better places to stay in the area.

Plussat: I like that we were walking distance to the Tacoma Dome for the concert. While everyone else was in terrible traffic we walked back to our hotel. Hotel was severely under staffed but they staff was very friendly.

Miinukset: It was unorganized, dirty, terrible bed, terrible small square old pillows. It was super over priced. Opening our door was difficult. Very run down. They know it will book because of the events at the Tacoma dome so they put no effort in maintaining at all. Breakfast was terrible! Cold hard fresh toast, dry scramble eggs. They had ran out of forks, food, coffee cups even! They did put out some more but it took a long time because they were severely under staffed. At every turn it was a let down. And for $450.00 a night it was ridiculous. We will stay elsewhere and walk further or Lyft to the Tacoma Done next time.

Plussat: Location was perfect.

Miinukset: Staff. The woman at the front desk was awful. She was snotty and condescending. And the low cut blouse was very inappropriate.

Plussat: It’s location next to the dome.

Miinukset: Under staffed and zero customer support

Plussat: Both good.

Miinukset: Carpet could use a shampooing or be replaced.

Plussat: THE TILE IN THE KITCHEN AND THE BATHROOM

Miinukset: THE CARPET IN ROOM 205 NEEDS TO BE CHANGED REAL BAD VERY STAINED

Plussat: Staff were very nice. Room was very quiet

Miinukset: Weird rules and pricing around check-in check out

Miinukset: Very dirty room

Plussat: I was originally put on the first floor but asked for the 2nd floor for security. It was a different hotel, beautiful and new, no smells

Miinukset: It is across the street from the mall but i would not go there at night

Plussat: There was parking.

Miinukset: The TV in the room didn't work at all, and the staff refused to fix it. There was not a continental breakfast as advertised. They allowed dogs to be in the lobby off-leash- it felt like a dog park.

Plussat: Kitchenette

Miinukset: When I checked in they tried to charge me $179.97 When my booking.com clearly said $126.34. They had to call several managers to get the override to allow my booking price that I was guaranteed. Then when they gave me my keys I went up to my room and there was only one bed when again my booking ID said I had to bed so we had to go back down. It was a little bit of a hassle. However their assistant manager was absolutely awesome and did everything she could and I did get my price in my two rooms

Plussat: The staff was extremely friendly

Miinukset: Everything was ok, but the room did not have a good smell to it at all

Plussat: Plenty of parking.

Miinukset: The free breakfast consists of a table with a coffee urn and some packaged muffins.

Plussat: Mini Kitchenettes

Miinukset: T.v was having problems over 10channels, fitness center not there like mentioned, had to ask for everything

Plussat: Hotel was hard to find yet bordered the freeway. Multiple warnings about thefts. Room perfect for a minimalist because there were absolutely no extras.

Miinukset: I did not feel safe at this hotel.

Miinukset: This hotel did not match the star level expectations. It seemed to be in an unsafe area.

Plussat: Location value price

Miinukset: Great staff very helpful

Plussat: The breakfast was really nice.

Miinukset: The bed was too hard for my back. It was back behind another hotel making it hard to find.

Plussat: The breakfast was ok.

Miinukset: When checked in at 3.45 p.m. the desk clerk was courteous went to room,it was still being cleaned finally got into room,it needs a lot of repairs.I will stop there because I can go on.

Plussat: Your staff was courteous enough..

Miinukset: Section 8 apartments in front of this hotel is pretty darn sad. Lots of people standing out front doing drugs &loud music all night long.That being said, I would never stay in this hotel again because of that reason.

Plussat: Staff was nice and security was on site and need to quell the hysteria next door. the motel looks attractive on the exterior and the lobby was nice.

Miinukset: While considerable money had been spent on an exterior facelift and remodeling, several things were left wanting: entrance door was hacked up with open screw holes in the frame - very ugly; bathroom smelled moldy, toilet seat was badly chipped and the stool was loose at the floor; new bathroom sink but while the room had a 9-foot ceiling, the mirror was mounted for a 4-foot person so my head (I'm only 5'10") was not to be seen; bathroom fan had no cover and could not be used - it roared like an outboard motor; being located 100 feet from the interstate made noise very bad. Workmanship has been very poor, but supervision has been non-existent. Otherwise, why haven't these things been corrected?

Plussat: Staff was friendly and helpful.

Miinukset: Multiple room switches due to problems with rooms. Overbooked and understaffed.

Plussat: Courteous staff

Miinukset: The previous occupant vomited in the room & while it was cleaned, the odour remained during our stay.

Plussat: Breakfast was well presented.

Miinukset: After we booked our hotel our daughter had a medical issue which has her currently in a wheelchair. We called to make sure she would have a ADA room. We were told that they would be able to accommodate. But when checking in a few days later, the clerk was not kind and acted as if we should have done something differently. I would have if that was the advice when I called. So upsetting!!!

Plussat: Super scary location with super scary people out at all hours. Broken glass in parking lot from car break ins. Bags of beer outside from locals living in hotel. People coming and going at all hours without key cards. UNSAFE

Miinukset: See above plus there's a hotel next door with the same issues- only slept 3 hours and went outside to see a lot of intimidating young people huddled in a group like a gang at 3 am. Lots of people outside at all hours- feared for my vehicle and self...

Plussat: We opted out of the breakfast. There were no eggs or sausage when we went down, and no fruit.

Miinukset: The breakfast.

Plussat: Bacon was thin & soggy. Everything else was good

Plussat: I did not like anything.

Miinukset: DO NOT STAY HERE. There were a significant number of issues. My room had major issues with cleanliness and state of the interior. The toilet had chips in the seat, the door to the bathroom was scraped up and paint chipping, part of the wall tile was completely chipped off, the deadbolt for the door to the room was ripped off, making us concerned for our safety, and the “high speed” internet would not work at all and we had to use our own phone data and forgo all use of our computers. The bed sheets were stained with what looked like bodily fluids (blood or other) and the pillows were small and offered no support. Although I would have liked to leave the hotel and go to a new one and complain, time and financial constraints didn’t allow me to do so at the time so I am making sure to file complaints and share this here. This hotel has no regard for a clean or safe environment for its guests. Your room will appear to be well kept at first glance but within minutes you will find that it is not. Due to the area not being the safest, and our deadbolt ripped off and no longer there, we felt unsafe and had to push a chair against the door. As a female, I felt incredibly unsafe having to walk alone from the lobby to the building where the rooms are outdoors in the dark. They should not be separated. And the unclean state of the room was simply concerning and I had to wear long clothes in order to have minimal skin contact with the sheets. I would not recommend anyone to stay here. Please for your safety do not choose this hotel as your place to stay when visiting Tacoma. Spend a little more money and stay somewhere with good quality rooms and an emphasis on guest safety.

Plussat: Close to I-5.

Miinukset: Breakfast was disappointing.

Plussat: It was clean, the front desk person was nice. It had a refrigerator and sink.

Miinukset: Noisy neighbors upstairs and beside us. The walls and floors are thin, we could literally hear coughs and snores from next door. Stomping all night upstairs. The heater in our room didn’t work, the Shower wasn’t great. The bed was hard and the sheets were rough.

Plussat: Everything real good... nothing to complain

Miinukset: Just a bit noisy as it is close to one main road..so keep that in mind

Plussat: Comfortable, clean room LOVE THE SHOWER

Miinukset: I called and asked if they did late check out and the guy gave me 30 more min and then when I checked out he tells me that 30 min cost my 20 $ of my deposit I asked if I was gunna stay ANOTHER night how much would it be and he said either way I get a few for either a late check out or late paying for another day . I wasn't happy and didn't stay after that. And probably won't be back

Plussat: The room was basic but adequate

Miinukset: The location was not good and the clientele outside of the room in the vicinity of the hotel left a lot to be desired It was a little intimidating

Plussat: The layout of the room.

Miinukset: Cleanliness.

Miinukset: Too much noise and hard to get to sleep

Plussat: It was an awesome location and great deal.

Miinukset: It would have been nice to have more than one entrance on the ends of the building that you can get into with the room card.

Plussat: Comfortable rooms, cable great staff.

Miinukset: Dryers aren't good.

Plussat: The shower was nice.

Miinukset: The floor was dirty.

Plussat: Nothing

Miinukset: The staff was far away from friendly. The room was far below the expectation. The guest laundry was like a slot machine, just took the money and does nothing for it, and the staff "couldn't do anything ". The parking had some broken in cars and even fresh blood on the ground. I felt like I am in a crime scene. My overall score for this facility is big zero. If I was not in hurry, I would report it to the authorities.

Plussat: Easy access from I-5, The room was small but accommodating. The door to the room felt really secure.

Miinukset: Some of the riffraff hanging out in the middle of the night around the property.

Plussat: The guy at the front desk when I checked in yesterday evening was a phenomenal individual and extremely helpful. Cleared up a misunderstanding with the information given on the website and helped me out.

Miinukset: Only thing negative I can say is the WiFi from my room was worse than my data on my phone. By a lot.

Plussat: Room was clean

Miinukset: Tons of homeless people and people passed out on the parking lot... pretty sketchy

Plussat: Friendly woman at the desk for checking in.

Plussat: Security on site all night. the staff is amazingly nice. was able to book short notice.

Miinukset: no shampoo only bar soap they had ice machine but no buckets...

Plussat: The rooms were spacious

Miinukset: There was s staff member that was horrible .... she claimed my Id was fake and refused to give it back . I had to call the Tacoma pd

Plussat: It had laundry on sight but it was expensive

Miinukset: There were a lot of hookers and pimps

Plussat: The room smelled clean and fresh when arriving.

Miinukset: My heater didn't work when I got to my room. Also, my bath tub plug was broken. The guests where very loud; slamming and banging things as well as walking heavy above me. The next day, I couldn't shower before work because the water wouldn't get hot and was told that it was also broken and would take a lot of time to fix! Time I didn't have before work so I had to go without a shower. Came back from work and saw that the house keeper was in my room but didn't change my sheets; just made up the bed with the same sheets, didn't clean the tub or anything...just took out the trash! I don't understand why she even showed up. Last but not least, I had a problem with my card and contacted the front desk. I was told there was no manager available and nothing could be done about my problem! The woman was professional and nice, but it was a long four days. I can understand one or two things, but to have this many issues in such short time it really boggles the brain.

Plussat: I like staying at the Motel 6 in Tacoma. Its convenient locations and great staff have always been so helpful every time I stay.

Miinukset: Nothing

Plussat: Convince and price.

Miinukset: Loud guest had to call for security 2 times.

Plussat: The staff was excellent and friendly. There was a slight discrepancy of my rate and what booking.com quoted me. When I showed them the email they adjusted it. Nice clean secure hotel

Miinukset: Do you want campus at night isn't very friendly and very strict to have visitors after 10 p.m. and there's no breakfast in the morning not even coffee and there is no alarm clocks in any rooms

Plussat: Clean Friendly Quiet

Miinukset: Paid for a deluxe room and got a standard room with one bed instead of two. Stayed twice, first stay was better than the second

Plussat: Quiet I liked, no frg coffee in room or microwave

Miinukset: No frg or microwave

Plussat: The room was spacious and the kids had a blast in the pool

Miinukset: The staff was so incredibly helpful and kind. They went above and beyond. The restaurant was kid friendly and the food was delicious.

Plussat: The breakfast was good and the dining room staff were great. They were all friendly and took the time to get to know the guest. I would stay there again.

Miinukset: It was not my favorite location to stay but I was happy with my experience staying there. I will stay there again.

Plussat: The staff was absolutely amazing. So kind and so very helpful

Plussat: I liked that it was quiet and comfortable. Amenities were good too.

Miinukset: Upgraded to 2 queen beds and not told about it by front desk upon check in.

Plussat: Very clean

Plussat: the location was good next to everything

Miinukset: the waitress/bar lady...we came in at happy hour, mind you there was maybe only 6 other people in there. she was chatting it up with them apparently her friends, talking on her cell phone. I had to raise my hand in the air 6 different times just to get her atten, enjoyed my first drink but by the time was on my second, celebrating my anniversary I was very sober and a bit angry, she clearly did not care less.

Plussat: I liked how friendly the staff was. We were given a complimentary breakfast since we were celebrating my daughter's birthday

Miinukset: The hallway smelled funny, the food was not as good as expected for the price

Plussat: Room was big, clean, and modern. Nicer than a 5 star hotel i recently went to. Cheap. My newest go to hotel when in the area.

Miinukset: Nope

Plussat: Very friendly and helpful staff

Miinukset: Bo continental breakfast

Miinukset: Big gap under the door, light from the hallway came into the room as well as noise from the hallway.

Plussat: We did not have the breakfast but the menu looked fine. I liked the clean, comfortable, spacious room. Everything we needed was there or readily available.

Miinukset: Cannot think of anything better just now.

Plussat: Close to the mall

Miinukset: Wasn’t really clean, not enough staff, toilet wasn’t clean , bed covers wrinkled and I believed wasn’t changed

Plussat: Quiet and clean .

Miinukset: A little dated

Plussat: Breakfast was a joke, banana or orange. Bread. juice

Miinukset: Property very worn, carpet very dirty. Needs lots of updating, and repair.

Plussat: the room was clean and the bed comfy. Its and old motel but for the price was great. nice free breakfast., direct tv was a pleasant surprise

Miinukset: toilets replaced and handicap bar in bathroom

Plussat: I didn’t like one thing. Online it looked clean and comfortable and when we arrived it was disgusting and stinky.

Miinukset: Everything. Did t like anything about it. Rooms are filthy. Nothing worked. Broken and smelled BAD

Plussat: There was breakfast available. Ready to make waffles were yummy. Bed was pretty comfortable.

Miinukset: Could have used an extra blanket.

Plussat: Nothing!!!!!

Miinukset: Staff was nice

Plussat: Comfortable beds value is good

Plussat: Comfortable bed and linens.

Miinukset: Updates have started with the heating and air conditioners but more needs to be done.

Plussat: Everything

Miinukset: Not a thing

Plussat: Comfortable beds, easy access to the freeway

Miinukset: Neighborhood is a little questionable

Plussat: Price.

Miinukset: Very dated. The bathroom door did not fully open. Lamp light burnt out. Very small.

Plussat: The tv was large

Miinukset: Yes. The exposed plumbing and wiring in the bathroom, broken bathroom door, no emergency info, no screen on the window, generally dingy and dirty, terrible mattress, cold shower