Tampa hotellit West Tampa

Plussat: The hotel was clean, the restaurant was surprisingly good, and the staff was very pleasant

Miinukset: The rooms were significantly smaller than any I can recall at similar hotels

Plussat: The staff and hotel accommodations were exceptional. Close to Intervational Mall and Raymond James Stadium.

Miinukset: Nothing.

Plussat: The staff is very pleasant, and the rooms are clean and comfortable.

Miinukset: The rooms are quite small, and even the "junior suite" was substantially smaller than similar rooms in other locations.

Plussat: From beginning to end everybody were friendly and pleasant.

Plussat: Location, nice breakfasts

Plussat: The room was comfortable, the restaurant is excellent, and the staff is great.

Miinukset: The HVAC system in the room was so noisy it made sleeping very difficult.

Plussat: The rooms are efficiencies and perfect for families. The hotel staff was exceptional. The hotel is located near the airport, Internatiional Mall and Raymond James Stadium. Walking distance to World of Beer.

Plussat: Very clean and felt secure. The chef who made the omelets on Friday morning the 8th....you are excellent. You were most accommodating and even recommended items not listed on the omelet items. I wish I could have seen your name. You truly enjoyed serving your customers

Miinukset: Bartender on the 8th had 3 gentleman she was talking to and pretty much ignored me and my sister. A Margarita is not that hard to make she took out glasses set them down and continued to talk. We decided to make it easy on her we ordered just 2 beers as she never started making the drinks. She still got that messed up. We ate breakfast and went to the coffee bar which we found the staff to be fantastic. The bartender is a serious weak link. She made it a choice to ignore us. Ignoring any customer speaks to how you value your job.

Plussat: The staff at the front desk were very helpful! The rooms were comfortable, although my girlfriend had an issue with the pillows and how "crunchy" the cases were on her head.

Plussat: Locations, rooms, food, staff.

Plussat: Great location on and off the freeway and access to the airport. Very clean and nicely laid out. Very friendly staff.

Miinukset: It strikes me as odd that there wasn't a continental breakfast where less expensive hotels will offer a very nice breakfast that is included in the price. In addition, the bathroom in our room was very small and cramped. There is only a quarter of an inch of clearance between the door and commode when you open the door. You have to step over between the sink and the commode in order to close the door.

Plussat: Staff was excellent and the hotel was very clean and well run.

Miinukset: Not a lot of things to do w/in walking distance but shuttle available at all times for nominal tip. Ask for Joel

Plussat: Very hard water. Avoid this place.

Plussat: Great!!!!!!!

Miinukset: N/A. I wishi could have stayed longer.

Plussat: Staff was very friendly, helpful, and accommodating. Room was clean and nicely decorated.

Miinukset: Couldn't figure out dehumidifier.

Plussat: Very friendly staff. Excellent location close to the airport and shopping. Travel van was convenient and took us to the airport, shopping, restaurants. Work out facility was small, but did the job. Breakfast was free and also served hot food. Pool was also good.

Plussat: We booked a room because we arrived in Tampa a day early. The staff was friendly and proactive. The room was clean and everything was in working order. We would stay here again

Plussat: Hotel was clean Staff was very friendly

Miinukset: The room had no refrigerator which is out of the ordinary.

Miinukset: Exercise room was very, very tiny

Plussat: Affordable. Plenty to do nearby. Good breakfast.

Miinukset: Doesn't provide a unique experience. Just your basic hotel near an airport.

Plussat: Very clean

Miinukset: Room seemed very small

Plussat: Staff at front desk were great.Shuttle driver was very helpful and courteous.

Miinukset: No area to sit down for business. Only a stand up kiosk.

Plussat: Every one was nice rooms we're comfy good break fest

Plussat: one of our rooms with two double beds had a leak so we were moved to 2 rooms with a king with a pull out. The manager gave us a free shuttle ride to the tampa bay port terminal the next day to make up for the inconvenience. he was very helpful

Plussat: The beds and bedding were super comfortable and cozy. The room was nicely upgraded and clean. The free HOT breakfast bar was perfect before heading off to the stadium. Would definitely stay here again.

Plussat: The staff was very friendly and helpful. No hassles at all. The room was very clean and the bed was extremely comfortable. The pool area was more than adequate for casual sun-bathing and a little swimming.

Miinukset: Our room was near the elevator and so there was a fair amount of noise. The location is not touristy, but what you'd expect being that close to the airport.

Plussat: Great service & location. Very professional staff---attentive to all your needs. Great location---just minutes away from shopping, sightseeing & airport.

Plussat: Very friendly staff who proved extremely accommodating to large numbers of people needing rides due to a music festival. They went very much above and beyond to make sure folks were taken care of. General Manager was also very visible and helpful to folks.

Miinukset: There was a rather odd, unpleasant odor in our hallway & room (second floor). Smelled a bit like salt marsh.

Plussat: Location, room design and size were good.

Miinukset: The restaurant and bar looked to be continually understaffed during our stay. Tables went uncleaned for long periods and servers, bussed tables and checked people in at the restaurant, causing delays.

Plussat: price/quality is good, clean rooms,no noice, great breakfast

Plussat: Very comfortable room and bed

Plussat: Location and available transportation to airport

Miinukset: Stayed at this hotel due to early international flight out the next morning was assigned a room as close to the interstate highway as possible. Needless to say we didn't sleep all night. We were told the hotel was only at 70% occupancy so don't understand why we were given such s terrible room other than booking with Kyak rather than Hilton direct.

Plussat: It was a nice facility. Staff were friendly. Pool was nice.

Miinukset: Staff were very poorly trained, almost every step of the way things were done poorly or incorrectly. They didn't have my reservation which was made through this booking agency so we were told we'd have to find another hotel with out kids. No apology. Staff were leaving with piles of hotel cookies for themselves as we just sat there with no place to stay for the night. The hotel blamed the booking agency and said they do this often, I asked why the hotel chooses to work them if they often leave their guests with no room for the night. Obviously the booking agency sells their unsold rooms and this works out for the hotel and they don't care that it sometimes leaves the customer with no place to stay. Finally we asked for a second manager and she was somehow able to get us a room at this sold-out hotel and the first manager then appeared with some cookies for the kids. Room service never brought the drinks we ordered and paid for, the cot didn't have a sheet, the bathroom sink was leaking from a pipe beneath it and the phone lines to the front desk were constantly busy when I tried to tell them about these things. Room service trays were left outside rooms for 12 hours at a time as cleaning staff walked right by, kind of gross to look at. The hotel double billed me for the room I had already paid for through kayak. They billed the credit card that they told me was just for "incidentals."The staff here really need some training in customer service and basic hotel management. One of the worst hotel experiences I've ever had. This hotel is very damaging to the Hilton brand.

Plussat: Staff there was extremely helpful and friendly. Even with a booking error on my end, they were right there helping me resolve it and getting us to our room as fast as possible. Definitely recommend staying here and will the next time I'm in town for work or leisure.

Miinukset: Took my family to Busch gardens for the day, when we checked in we had not eaten and we got room service, the food was horrible, the fries were cold and the kids chicken tenders were burned. The room was old and outdated and had a very week wifi signal. Overall I paid 267 dollars for this one night, when I really should only have paid at the most 150.

Plussat: early check-in

Miinukset: design was chaotic and confusing, no breakfast

Miinukset: right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.

Plussat: I liked the sports bar in the hotel lobby.

Miinukset: The rooms were way old and outdated. There was furniture missing from my room and when I asked about it, all they said was to wait until next year and I wouldn't be able to recognize the hotel after its renovation. I had no where to sit except my bed.

Plussat: The staff member (Marcell) was the most professional hotel staff, very nice and we felt so welcomed thanks to Him!! The room was okay, clean and was nice to go on a quick trip. The price was perfect!!

Plussat: Everything was very clean, beds were very comfortable. Staff was friendly and helpful. We requested a pack n playfoe our room for our baby, which was promptly delivered. The bar/restaurant downstairs is HAPPENING and very loud, but seemed family friendly enough.

Miinukset: Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.

Miinukset: We had thee immediate issues at check-in. The price was not as quoted by the Internet nor when we called the facility. The explanation was “they should have told you”. When we pushed, we were told it was a security deposit for incidentals. (New one for me). 2nd, we saw 8 signs to not forget to get our warm cookie. They were out of cookies and would have more after the established check out time. (If you want to upset me you are getting warm.) 3rd. We fortunately had a friend see is in the lobby as we were completing the. check-in process. The clerk was very displeased, short to the point of being rude, and seemed like she had somewhere else to be (maybe break). All and all, a very poor experience. I usually give a second chance but not sure if this policy is worth it considering the room was definitely on the higher side.

Plussat: the staff at the players club bar

Miinukset: THE ENTIRE HOTEL. THE WHOLE PLACE WAS OLD AND FALLNG APART.

Plussat: Staff were kind and attentive. Gym had all the basic equipment that I use to have a decent sweat. Rooms were updated finely. They had plenty of.good choices for meals. And a refreshing water fruit fusion stand at the front entrance.

Miinukset: It was clear, that the hotel was being renovated and maintenance were scattered throughout the hotel. It seemed old in some parts with bad wallpaper . My room area where l stayed, very 80s. But surprisingly, the inside of my room was updated. The balcony was gross.

Plussat: We enjoyed the quiet atmosphere. We liked the sports bar as well. It was relaxing and convenient for dinner the first night there. The room was clean and the bed comfortable.

Plussat: Easy access to airport, shopping, bars and restaurants

Plussat: Left 2 items of clothing behind at the hotel and rang on 3 occasions and left my hotel and room number with no avail !! I have emailed and am waiting a reply!! Housekeeping I would say poor

Plussat: pool food fitness center business center room was awesome--clean and comfy

Miinukset: drinks expensive

Plussat: the location and its general ambiance

Plussat: This hotel is clean and the beds were comfortable. The restaurant food was very good and reasonably priced. The staff are friendly and the value for the money was great. The linens are excellent and room service was fast, delicious and not over-priced. I recommend this hotel and would stay here again.

Miinukset: The only thing was it's location - for me I was attending a weekend conference at the Convention Center and it was an $18 cab ride one-way with tip. Not knowing Tampa I chose this hotel - it's very close to the airport and there is shuttle service to the airport and I think within a 3 mile radius of the hotel. It's my fault I chose to stay some place so far from where I wanted to be.