Tijuana hotellia

Plussat: The staff were extreme friendly and helpful, the rooms are nice and clean, the breakfast was a great with a mix of traditional food and the location is perfect. There are lots of places to choose to eat at within a few minutes walk. On the streets people are very friendly and helpful.

Miinukset: I honestly can’t think of anything I didn’t like.

Plussat: Your Staff at the front desk is always more than willing to help, no matter the check in time is. The fact they are bilingual, is even better. The lobby is clean, breakfast is great, and the rooms are always welcoming.

Plussat: everything is excellent

Plussat: The breakfast was great. Nice and hot and had variety on the two days I was there.

Plussat: Great staff!

Plussat: Everything! The staff were delightful and very helpful. The room was clean and comfortable beds.

Plussat: All was great and Doris does a great job in housekeeping!!!

Plussat: I and my colleagues loved this place. Staff always knew our names and greeted us at every encounter. Weekday manager reception was a nice surprise and the service throughout was fantastic. We finished our work, but are hoping for an opportunity to return. ;)

Miinukset: Nothing to not like.... even the nearby food options were fantastic!

Plussat: The property, the service , the attention in the breakfast.

Miinukset: Exelent service is the purpose, they did provide.

Plussat: The bed was like heaven Breakfast was delicious Friendly personnel

Plussat: Good coffee machine, scrambled eggs, bacon, fruits, waffles....

Plussat: This hotel and the staff are amazing! Probably the best hotel experience we have had. Friendliest staff ever. The food from the restaurant was delicious and well served. The breakfast buffet has been the best from any hotel stay. Truly great!!

Miinukset: Not a single thing.

Plussat: First hotel stay in Centro Tijuana, and I had a bit of apprehension. No worries! Great value, beautiful hotel, and they treated me like a queen! I felt 100% safe at all times. I’ve booked another four nights next week. The lobby picture is 5th floor lobby. Main lobby is also gorgeous.

Miinukset: There was nothing I didn’t like!

Plussat: Great location. We were able to walk to downtown. Very nice hotel and great staff.

Plussat: A very modern hotel that reminds me of Las Vegas hotels. Impeccable suite-like rooms.

Miinukset: Sometimes if you end up in the old tower, you will hear noise from the Las Pulgas nightclub downstairs.

Plussat: you could easily see the hotel late at night. the hotel height and neon sign made it impossible to get lost while wandering around tijuana in the evening. that was so reassuring.

Miinukset: i didn’t think the beds were very comfortable.

Plussat: Location good and breakfast was perfect!

Plussat: Very clean, centralized location next to bars and shopping centers.

Miinukset: No

Plussat: Comfortable bed. Clean room. The breakfast was good

Miinukset: Some of the staff was rude. Not all

Plussat: Location

Miinukset: The staff was rude and unprofessional

Plussat: Do not stay here very rude staff

Miinukset: Rude staff and way too many limitations for your money

Plussat: Restaurant was great. Entire hotel was clean. Quiet and piecefull

Miinukset: Massage was amazing at spa . Sauna wasnt hot as I expected.

Plussat: Very clean

Plussat: Great bar area, lots of tvs.

Miinukset: No

Plussat: We never had hot water even after the water ran for a 1/2 an hour to an hour no hot water there

Miinukset: It was clean

Plussat: Great staff, everyone friendly in kitchen and lobby.

Miinukset: Nada

Plussat: Hotel and room is clean.

Miinukset: Prevent staff from entering my room in the morning just to inventory the mini bar. This was very disruptive.

Plussat: I loved the excellent customer service the whole staff provided to us and all the security and they had late night room service and their food was bomb!

Miinukset: Well I was barely in the room and it was only one night so we didnt get to go and explore the whole place, But everything looks nice.

Plussat: Location

Miinukset: Very noisy hotel and unkind personnel

Miinukset: The staff were rude.

Plussat: Loved the staff and the service!! Everyone was super nice and it helped that most of the staff spoke English.

Miinukset: No diary free milk options (no soy, or almond milk)... opened for green juice instead and it was amazing.

Plussat: Very clean and quiet. Staff is professional and courteous.

Miinukset: No.

Plussat: The bartender and the maid

Miinukset: Many safety concerns with the room as well as ceiling in bar Management unresponsive to guests concerns and issues I had broken shower curtain rod with visible broken sharp jagged edge metal exposed could cut someone severely Staff entered room 5x day

Miinukset: Smokers by the Pool, gest’s rooms doors slamming , food was not to good.

Plussat: Food and security

Miinukset: Rooms were old fashion to me.

Plussat: clean spacious room comfy bed

Plussat: The restaurants there are very delicious.

Plussat: Clean professional property. Good parking and close to and in the center of everything. But, opt for the Ktower(part of this property) if you are accustom to a boutique style hotel.

Miinukset: Room was ok, possibly a little under for the price. AC did not work, weather was good i just opened the door. I am certain the hotel would have fixed it it or moved me. I did not request it, so this issue is probably not on them.

Plussat: Service and amenities are great

Miinukset: Room was old and not worth the cost

Plussat: Clean, organized, and well maintained. Best of all, the friendliest staff that were very accommodating and spoke very good English. Excellent customer service. My wife and I always stay here very frequently. Well done Lucerna!

Miinukset: The property is perfect. Nothing to complain. 5stars!

Plussat: Nothing !

Miinukset: Everything!

Plussat: Everything it was great

Plussat: Rooms were clean

Miinukset: There’s a waiter that tended to the white staff and took him and hour and half to get me a drink and the manager did nothing about it bar tender didn’t know what a White Russian was . They wouldn’t give me a fork to feed my 3 year old nephew. Because I didn’t buy food from them I had fruit because my nephew is autistic and only eats certain foods and they wouldn’t give me a fork very sad and I won’t be staying there again I had 3 rooms I paid for 3 rooms !

Plussat: Bar

Miinukset: Great service.

Plussat: It was very nice the staff was very friendly

Miinukset: We got room service late at night wasn't a big fan of the food but the next day we got room service and the food was amazing

Plussat: I like the quality of hotel

Miinukset: Everything

Plussat: The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value.

Miinukset: Nothing really negative to say of point out. We did not experience any negative situations.

Plussat: Everything

Plussat: The place

Miinukset: No breakfast included

Plussat: We asked for a higher level room and we did get a room at the 16th floor. Pretty nice view! Room's huge, facilities are good, location is good.

Miinukset: The overall room is a tiny little bit old but it's definitely ok.

Plussat: Great view and looked clean. But the pool was not available. Room service was on point.

Miinukset: The staff could be a little morr friendly.there was no bellman in the morning to signal a taxi.

Plussat: The Hotel was very clean staff was friendly and accommodating

Miinukset: Nothing everything was perfect

Miinukset: Breakfast food was missing flavor Oatmeal and birria were delicious

Plussat: Very professional atmosphere And very classy hotel

Miinukset: All good

Plussat: The breakfast buffet was fantastic! There were so many options ranging from typical morning meals to traditional Mexican breakfast foods. There was also an omelette bar with a cook ready to make your favorite option.

Miinukset: The service at this hotel could not have been better. Everyone there went above and beyond to ensure our stay was comfortable.

Plussat: The location was easily accessible. The staff was very friendly. The room was clean and comfortable. We had a great view of the neighboring golf course. My wife and daughter enjoyed hanging out on the cabanas by the pool.

Miinukset: Only 2 elevators were functioning. No one liked the food we ordered from room service.

Plussat: First impression was the best impression!! I’ll be back!! The breakfast was awesome!!

Miinukset: There should have been ice machines on each floor.

Plussat: Rooms were right on the ocean with a beautiful view !!!

Miinukset: Old and out dated unit with broken blinds and broken chairs , old dishes ... Owner is not spending much money on the unit...

Plussat: There was no breakfast and the main restaurant was closed. I liked the view but the windows were foggy.

Miinukset: The guard at the parking lot was gone when we wanted to exit at 2 am. He went to have food or something and we were stuck in the parking lot for a while. Completly unacceptable!

Plussat: Pool its OK

Miinukset: Rooms are old, carpet looks very old and makes it seem dirty. For the price, look from outside and reception I was expecting a more updated room. Will not be booking back again.

Plussat: Everything is very nice and clean

Plussat: Troom in 1st floor stinking bad. Broken heater etc

Miinukset: Smell. Bathroom. Pipes terrible

Plussat: First off, the hotel looks nothing like the images. The staff is friendly. They are pretty good with English. Which is great cause I speak no Spanish. There is a complimentary breakfast included. Pet friendly.

Miinukset: We were in a junior suite. The room was ok. Our outlets were not working. So there was no charging of devices. The hotel is set up like a cruise ship, where you have to have your room key in order to get electricity to your room. When you check in, you are given two remotes. One is for your air conditioning and the other is for the tv. Our shower head was rusty and the water tasted of salt. One night, there were these incredibly loud females who were obnoxious and stomped around and were laughing at incredible decibels.

Plussat: The service way really nice.

Miinukset: The bed was very uncomfortable springs from the mattress cuased us back pain in the morning.

Plussat: No breakfast was offered.

Miinukset: Their AC system was not the best.

Plussat: The location was great! Rooms were clean and bed was confortable. Great price too

Miinukset: None

Plussat: Great, close to all good restaurants and the Bar and live music at the hotel.

Miinukset: 0000000000

Plussat: I've stayed here several times and have always been happy with the cleanliness and hospitality of the staff. We enjoy having some drinks while listening to Cesar the karaoke guy.v

Miinukset: The only thing I disliked is that we ordered room service and my order was wrong.

Plussat: I like the environment, it was very nice. Also liked that there was room service 24hrs. The beds were very comfortable.

Plussat: The Location was Very Nice. A Closeby Cinema in just 3-4 minutes Walk with a Big Shopping Centre. The Clubs were Nearby.

Plussat: Right across from a great shopping center, and very good restaurants. Rooms were very clean, and beautiful bathroom. Restaurants and bar has everything you'd need, and very good breakfast buffet.

Plussat: The environment was perfect for my mother since she loves casinos, food was great and staff was amazing.

Miinukset: We got a room and the AC wasn’t working I notify the staff they sent a Maintenance guy to check it out and when he realized that the AC on the room wasn’t working he told us that he would notify the front desk so we could get another room and he never did we spend the first 2 days sweating at night and by the third day we let another person know who actually took action and check our room and saw the AC wasn’t working and had us Change immediately it sucked since we only had one day left, but at least the last day wasn’t he’ll in the room at night. Other then that everything was great.

Plussat: Comfortable beds ,clean restroom and the shower water really hot and strong pressure

Miinukset: I can hear the outside traffic and construction workers making noise outside..that's the only thing I didn't like.

Plussat: Everything was amazing. Going back soon

Plussat: I am always here. I enjoy this place very much.

Plussat: In particular there was a Gentleman who worked in the front lobby and drove the shuttle he was very courteous and helpful at all times and made the stay as comfortable as possible

Miinukset: I have no complaints at all

Plussat: Everything was awsome

Miinukset: Everything was good

Plussat: Amazing stay

Miinukset: Everything was great

Miinukset: They accidentally gave my room number to another couple and they walked into my room. When asked what happened all the staff said it had been an error. No other explanation or anything. Very disappointing as this is my hotel of choice in Tijuana.

Plussat: Everything was perfect.

Plussat: safe, free internet, close to border and many other places, like doctors, dentists, etc. If you like gambling it's the perfect hotel. Rooms are quite big and Staff is very friendly and helpful.

Miinukset: We stayed already twice in this hotel. The first time we had a room at the second floor, the noise from the Casino was terrible all night. This time we asked for a room at the 6. floor, it was a bit better but still you hear the noise all night.

Miinukset: They charged me when i checked in. Then as i checked out they said oh the person who checked you in did not charge you properly and we have to charge you 27 dollars more. Now My bank account shows the charges i paid at the hotel and a seperate 229 charge

Plussat: Enjoyed the great staff at this hotel. From personalized cards from the room staff, to the cleanliness of the entire hotel. Great job. Definitely recommendit for families.

Miinukset: That we weren't told about the beautiful buffet in the morning. If I would have been toldwr would have stayed for breakfast. I was later told from a family member we visited in Tijuana that their food is delicious.

Plussat: Everything was excellent, definitely I'll came back, the hotel and the room was very clean, the bed very comfortable and the breakfast was delicious!!

Plussat: Everybody is professional and nice.

Miinukset: Everything was fine

Plussat: Excellent customer service and great location

Plussat: Location is great & room space is nice.

Miinukset: Very poor laundry service! You must becareful about the fruits at breakfast.

Plussat: The place was big and beautiful..my truck was safe in the underground parking garage the whole night..the all u can eat breakfast in the morning that was only $12 was so delicious and hearty. If u at all Have any issues, they are more than willing to accommodate u..and the room was high class..I can't wait to stay there again..

Miinukset: Nothing

Plussat: Location

Miinukset: Every thing was perfect

Plussat: Area is good

Miinukset: Norhing

Plussat: I felt secure and safe

Plussat: Very nice facilities , clean , comfortable beds , nice TVs , staff very friendly and helpful . English spoken by most of staff if you don’t speak Spanish . Breakfast buffet is excellent , good fresh papaya . Good security . Located in nice are of town

Miinukset: Only downside is no room service but sandwiches , salads available along with other snacks . Also hot food can be bought at the bar which minimizes not having room service

Plussat: The breakfast was outstanding.

Plussat: I love this place. Great staff and amenities.

Plussat: Location is great

Miinukset: Poor customer service

Plussat: Location

Miinukset: The staff at the restaurant are unfriendly

Plussat: Staff were really helpful! Hotel its very clean. A lot of restaurant nearby!

Miinukset: The entrance is not visible when did you came on the street.

Miinukset: Everything is old and without maintenance. The door didn’t work properly. The towels were ripped. The food at the restaurant is terrible

Plussat: Very nice clean hotel. Location just minutes away from everything. Room was off the hook.

Miinukset: No

Plussat: The staff were very nice. Our reservation somehow didn’t go through, so we had to wait awhile to see when the reservation would go through. It didn’t, but they were friendly to give us the same offer the reservation we made had. I also liked the comfortable beds. Since my dad and I were tired from the long day we had, laying in those beds made us fall asleep right away. I really liked this hotel, and I would stay here again whenever I visit Tijuana.

Plussat: Very comfortable bed and very good service.. also. The room was pretty clean.

Miinukset: The heater was not working properly

Plussat: Parking Space

Miinukset: Horrible house keeping service. Uncomfortable pillows

Miinukset: Your food was way over priced and tasteless. Not a good experience...your chef needs to learn how to make soup!

Plussat: Breakfast and their staff

Miinukset: The room temperature wasnt able to adjust it room too hot

Plussat: Fantastic hotel and the staff are awesome, you will not find a better experience in TJ!

Plussat: Breakfast was very complete and with a full variety of meals. Bed was comfortable. Staff was super nice and helpful.

Miinukset: Distribution of bathroom is a little awkward but manageable. I couldn´t see a safe in the room (maybe didn´t search well)

Plussat: Food, free breakfast, waitresses, cleanness, price, rooms, security, location, everything is so good.

Miinukset: Nothing

Plussat: One of the best in Tj!! Way better than our start at the Holiday Inn....

Plussat: Everything was Exelent

Miinukset: Food Stay I wish I could. Stay Longer to Enjoy Everything All

Plussat: excellent breafest was good room verry clean Love the parking safe

Plussat: comfortable and clean, quietly especialy very appropriate for the family.

Miinukset: nothing, everything is fine

Plussat: Very clean

Plussat: It was super clean and the service was excellent

Plussat: Nice and close to a shopping center will definitely be staying there again

Plussat: Frontier hotel is well located , like the fact is around a shopping center and has restaurants near by

Miinukset: We went with family member let the morning administration that my sister was going to arrive earlier than me to let give her the access code for the room . Mean time the morning administration didn't inform the afternoon administration and they had my sister waiting in the front desk for more than 2 hours before I arrived at the hotel

Plussat: We had stayed here a few times before. It was ok for the price. Their breakfast and costumer service is always excellent.

Miinukset: They change their cleaning service or just got cheap with the cleaning products. The smell was so uncomfortable bleach mix with fabuloso the smell was overwhelming!! I’m usually not picky or sensitive to smells but it gave me a horrible headache and almost spoiled our trip. I’m also thinking on calling them before we book again.

Plussat: The return on my money.

Miinukset: There is nothing I disliked.

Plussat: very good

Miinukset: everything is good

Plussat: The property was not what I expected.

Miinukset: The area was dirty! And the staff was so unprofessional and so rude! Never going back again!

Plussat: food was great ( not a big deal but a little bit more meat free meal would do good) we appreciated the home made tortillas and omelet the fruit was fresh and oh the green juice we love it.

Plussat: Excellent staff and location.

Miinukset: It would be great if the rooms came with coffee makers and refrigerators.

Plussat: Everything

Miinukset: We liked everything about this hotel, super nice.

Plussat: Location is really good.. lots of nice places to go at walking distance.

Plussat: Staff was very friendly

Plussat: Cleanliness, friendly staff.

Miinukset: Ac unit was broken and we were not offered a different room.

Plussat: Good experience didn’t have a problem checking. Clean room a/c working ice cold.

Miinukset: Noting bad to say.

Plussat: Friendly close to everything

Plussat: Staff was super friendly and attentive.

Plussat: Fresh baked Bread & excepcional service in their restaurant!

Plussat: Clean place

Plussat: My kids really enjoyed the pool and it's perfect temperature. My wife and I enjoyed the variety of food menu. The staff was excellent and spoke english as well.

Miinukset: The check in time was until 3pm and that's a lot later than other Inns we have stayed at. The 3pm was very inconvenient to us specially from a long trip the one thing you want to do is shower quickly with such high temperatures during the hot summer. We arrived at 1:30pm and had to wait one hour and half in the lobby and with two younger children staring at the pool it was complete torture.

Plussat: The prices

Miinukset: I wnt reserve for August but now is more expensive so I will go to find a better price

Miinukset: Service

Plussat: Very clean rooms, staff always friendly

Plussat: The staff was just great.

Miinukset: Parking was open without any gate, for security.

Plussat: The area and also the environment(staff and guests).

Miinukset: The Yakuzi was always out of service and it was never in service for all the days I was there. I had to go to the front desk because the key would not work several times.

Plussat: Room is clean, staff is friendly, way better than the holidays inns in the US.

Miinukset: Someone from the staff knocked the door at 10am and just said "I'm just checking the rooms" while I had the worst hangover ever.

Plussat: It was super clean, and the staff was pleasant

Plussat: It was a nice and easy check in process. Staff was friendly and helpful.

Miinukset: I thought the location of the hotel was a little far off. I didn’t feel like I could just walk somewhere.

Plussat: Great exp2

Plussat: Everything

Plussat: The Hotel Staff, specifically  the bell man.

Miinukset: Dinner in from their kitchen wasn't too good.

Plussat: Very clean, friendly staff, front desk receptionist was super sweet and nice overall wonderful experience

Miinukset: Really no complaints

Plussat: I love staying here Staff is so great

Miinukset: The comforter top blanket need to be change Over all was excellent

Plussat: Room extremely clean. Very comfortable and nice decor.

Miinukset: No elevator and noisy when people were running on the stairs.

Plussat: The pool and comfort of the day.

Miinukset: The staff was rude.

Plussat: The restaurant doesn't look to fancy but they impressed me with some great tasting authentic Mexican dishes missing in Mexican restaurants in the USA. Most of all, the authentic flavor was there in the food!!

Miinukset: No

Plussat: Everything was great

Miinukset: Nothing

Plussat: Front desk staff was very helpful and proffesional! rooms are very clean and the location is excellent

Miinukset: nothing to comment

Plussat: I particularly liked the hotel restaurant. Good authentic mexican breakfasts!

Plussat: I like everything the swimming pool, the food in the restaurant and the employee are very friendly and very good services

Miinukset: I think they need to upgrade the gym specially the machines and the electric system in that room

Plussat: I love everything. We come here so often, I am starting to become a familiar face and I enjoy that.

Miinukset: Sometimes I don't like being on the third floor.

Plussat: I love everything about this hotel. My family and I always choose Hacienda.

Miinukset: Sometimes I get a room near the nightlife, and it can be loud sometimes.

Plussat: It was clean and very convenient

Miinukset: Bar to be open later

Plussat: Everything from checking in to the goood breakfast this hotel is great staff friendly. Will definitely stay here again.

Plussat: The bed is really comfortable. The shower is big and has good pressure.

Miinukset: The breakfast has poor options and the coffee it’s pretty bad. The receptionist (woman) it’s on her cellphone when you want to check out and it’s not so nice when you’re checking in. There is only one elevator so you usually wait quite a lot.

Plussat: Cleanliness, location, breakfast.

Miinukset: The beds

Plussat: Very clean and very organized

Miinukset: Nice rooms and the staff very professional

Plussat: The Hotel room was clean.

Miinukset: The Hotel driveway is very difficult to find & navigate. There was no room service on my first evening and was not notified of this by the front desk of this upon my arrival.

Plussat: Overall ok

Miinukset: No water I could not take a shower at midnight

Plussat: I liked the location cause it was right next to the casino.

Miinukset: I DIDN'T like that there was NO hot water. I tried to shower on Sat evening and Sun morning and nothing. I call the front desk and the lady said that one of their pipes had burst, but that they were working on it.

Plussat: Only thing I as great was the people the clean and help with Luggage where very nice

Miinukset: The front desk guy was very rude and not polite At all. No customer service what’s so ever poor service.

Plussat: Location was great, close to shopping centers, near the "freeway" and minimal noise inside the hotel room, facility is brand new, clean, no carpet and no tile which was great! Staff was very helpfull and very nice, and the stay included brekfast which was nice.

Miinukset: Rooms were a little small, towels were limited..

Plussat: I loved it specially breakfast.

Plussat: The hotel was nice and up to date

Miinukset: Our room had dirty sheets with BLOOD stains and i don’t know what else is was nasty. They moved us to a new room and we had no problems there.

Plussat: Everything was good

Miinukset: Couldn't get tv to work

Plussat: The staff was super super nice and the restaurant was very clean with good food

Plussat: It’s always been a great place to stay.

Plussat: Quite close to the seaside

Miinukset: Nothing

Plussat: Friendly and professional staff

Miinukset: Cockroach on floor when arrived

Plussat: It was clean and kind of spacious and I’m glad that everything is non smoking there makes it such a better place to sleep and private parking is a plus

Miinukset: Rooms have no small refrigerator or microwave only some have balconies not all which they don’t mention that in their description

Plussat: Service

Miinukset: Nothing

Plussat: I like the fact that it was clean

Miinukset: That I had to park in the street

Plussat: I like that they had security that made me feel more safe. All the requests I made where fulfilled. I loved that the arranged getting a Taxi upon request through the hotel and that made it more safe and was able to enjoy the ride.

Miinukset: The beds where not as up to date. I scratched both my thighs getting out of the bed due to two wires sticking out that was a day before my check out. My phone all of a sudden disappeared the second day I was there. when I came back from my short trip from the store. I came in and saw there was new towels they had placed for me. Never found my phone I asked and they said they didn't see. ill give them the benefit of the doubt I guess. My fault in one way, should of never left it behind. :{

Miinukset: Old, no hot water, parking

Plussat: Cleanliness

Miinukset: Some of the older staff at front desk need to be nicer

Plussat: the staff is friendly.

Miinukset: we found bed bugs in our room, 635.

Miinukset: Really bad expeiance! First they sent me up to a room that was ocupied. When I tried to open the door, there was a girl walking out of the room. When I went down and told the desk they told me they gave met the wrong room number ;S Then the A/C did not work, it was hot!!!!

Plussat: Value for money , nice room and pool area appealing

Plussat: Very friendly, clean the food was great.

Miinukset: The lighting in the rooms was weird and confusing. Everytime we turned on or off light everything turned off. Using the outlet next to my bed the light has to be on to work.

Plussat: Really NOTHING inside the building, the pool looks nice but I didn't go in for a dip since I just wanted to leave that place.

Miinukset: Can't park your own vehicle, has to be valet. They're under construction and it's a mess to get in as it is to get out specially since your car has to be valet parked, be ready to wait 30mins or so for your car to come up. A/C stopped working in the middle of the night, called the front desk and the lady on the phone made it seem like she was doing me a favor by getting the maintenance guy to come fix the problem. Their maintenance guy told me that that was a common problem since the brakers are always popping in that building.

Plussat: The lobby is clean and has a nice little bar

Miinukset: The beds are hard. No screen on windows, water pressure from shower was too low. Staff can be rude and room service takes forever!!

Plussat: It’s was clean and they made us feel like home

Miinukset: Everything was great

Plussat: Clean

Miinukset: The air conditioner didn't work it kept turning off. Phone didn't work.

Plussat: All of the workers there welcome you. They have a nice personality and are willing to help you. The rooms are a very good size. You won't feel cramped.

Plussat: I like the location, cleanliness and staff attention. Great place to stay! Anytime I cometo Tijuana I stayed here.

Miinukset: The property has a bar and restaurant that accommodates your needs near the pool.

Plussat: The room was very clean and comfortable and good location

Miinukset: I don’t find anything don’t like me

Plussat: I like how everything is nice and clean, the staff is very friendly, the securities are also very nice. I check in in less then 5 minutes it was very fast. I also like about the hotel that is close to a big mall (walking distance) and good Mexican restaurants and American restaurant like chili’s and I hope,KFC,Burger King, Carls junior and Mc Donald’s.

Miinukset: I didn’t like that the parking is a little bit small and they get a lot of people during the weekend, but the good thing about it is that the securities will find you a spot where to park they accommodate everyone. They should give a good race to the securities.

Plussat: The pool was very nice and clean.

Miinukset: Cleanliness of room and noise of refrigerator

Miinukset: The floor was very dirty. The parking lot has extremely tight spaces so the cars have to use two spaces to park each. They also have a double parking area (one car behind other) but they don't have valet or they dont keep track of whose vehicle is parked blocking others. Sunday at 5:00am our phone started ringing to ask if we were blocking a car!! we answered no and 10 minutes after that the phone was ringing again to make sure!!! seriously??? Sunday at 5:00am? We had to request towels, toilet paper and soap because there were none in our room when we got there. It took forever to take them to the room. They needed a second call to the lobby to remind them.

Plussat: breakfast was alright the location was great.

Miinukset: Can not complain! everthing was just so great loved it there, this is my second time there.

Plussat: Room was nice

Miinukset: Towels and sheets look dirty, the air conditioner had a bad smell and the floors stink

Plussat: I enjoyed the cleanliness and the nice and attentive employees.

Miinukset: N/a

Plussat: Very clean, super friendly staff 24hrs, large rooms

Miinukset: Reduced parking space we had to park next door in cafe. There a club/bar next door so music was somewhat loud until 2am or later

Plussat: Amazingly clean, modern, sleek feel. I’ve stayed in many hotels throughout Baja and this place comparara very very well. Very secure if you’re driving, very attentive staff, nice elevator(normally this seems odd to point out, but a lot of places in Baja don’t have elevators so if you’re on the 4th floor, have fun with the stairs haha) coffee was delicious, love that you have your own fridge, and the size of the room was fantastic. What a great value for the money truly.

Miinukset: There wasn’t any complimentary water bottles in the room, but that’s no big deal really. Honestly it’s just nitpicking because the place was great.

Plussat: Yes, their big beds were a real plus, very quiet and noise free when you get up to the bathroom.I also loved all the nice appliances in the kitchen and the cleanliness of the lobby the room and outside of the hotel and the shopping, the many variety of restaurants.Also loved the washer and dryer and the use of silverware and glassware and such. although i didn't get a chance to use it.

Miinukset: I didn't like the protruding wooden corners where the mattress sit since i wasn't expecting them to protrude so much and i walked too close to these corners and i hit my knees several times until i learned not to walk too close to them. I also warned my brother and his wife about them. The shower could use an upgraded faucet to conserve water, and maybe install a shower curtain or redesign the shower head at opposite side of the glass panel or restrict the heavy flow of the shower by installing shower restrictors to stop the water flow as you're soaping up.

Plussat: Everything

Miinukset: None

Plussat: The front desk guy was super nice!

Plussat: This hotel was in a convenient yet relatively quiet location that is next to a taco shop and steps away from various businesses, including a convenience store. It was very clean and an excellent value. The view from the roof is beautiful and a nice surprise! It was great that it came with a kitchen.

Miinukset: The bed was a bit on the hard side and the pillows were low quality but it was comfortable enough to sleep in and can't complain at this price.

Plussat: The bed and pillows were Graet

Miinukset: The parking lot is too small

Plussat: Best location for the price loved the fact i could cook.

Miinukset: Great service very clean 2 bdrm apartment. Bery close to the Boardwalk.

Plussat: Easy check in, that's all

Miinukset: To much noise from the parking lot next door and the people in the room next to ours argued loudly from 3 in the morning till 7 slamming doors and talking loudly in the hall having no consideration for any one trying to sleep. Managment did nothing. Couldn't wait to leave! We couldn't find anyone to check out realized he was in the office asleep, he wouldn't wake up so we left keys in the room and left. Very bad stay!

Plussat: we liked everything it was a great size for us. very clean and secure. at night they lock the gate so your car and rooms are secure only people with the key are those who are staying there.

Plussat: No breakfast around found

Plussat: It’s super clean, nice suites good size. Awesome taco place next door

Miinukset: Nothing

Plussat: it was clean and a very good taco place across the street

Miinukset: No water pressure, so you can't take a shower and after 5 minutes the water gets cut off. no a/c. no TV, is a television unit there in the bedroom but only 1 channels, the pillows are hard as rocks and no television in every room.

Plussat: The amenities, like breakfast bar were quite nice, my only complaint-and it's significant was the terrible, horrible bed. My back is in agony.

Miinukset: The amenities, like breakfast bar were quite nice, my only complaint-and it's significant was the terrible, horrible bed. My back is in agony.

Plussat: The food was really good

Miinukset: It was very dark outside of the building

Plussat: The friendly personal, the safety for the cars and property, very close to Downtown Shopping

Miinukset: The Hotel was hard to find the first time it is Between 3rd St and 4th ST They dead end at Blvd. Rodolfo Sanchez Taboada and the Hotel is There

Plussat: Great price, cleanliness, ac worked, hot shower, breakfast included made it a steal.

Miinukset: Safe, guarded parking but if you show up late for check in where would you park? Limited parking show up early or on time. The Only issue

Plussat: Tasty breakfast, great location, yummy coffee selection

Miinukset: Could use more parking space

Plussat: The breakfast was delicious...

Plussat: The bed and the pillows, most of all, my favorite it's the breakfast it's delicious.

Miinukset: The only thing I missed was a comforter or warm blanket.

Plussat: Friendly staff members and good service

Plussat: My stay here was great. Very clean room. Bathroom a little too small if your on the bigger side lol. But overall everything was good.

Plussat: The staff are excellent. Resolved a minor problem immediately. There wasn’t a piece of paper anywhere on the property. It was super clean. Security was visible. And I was surprized that it was so quiet overnite.

Miinukset: Pillows Needed changing

Plussat: It looked modern

Miinukset: That is located on a noisy street cars go by all night long

Plussat: Loved the location and the cleanliness of this hotel, they have secured free parking and the staff is very nice and attractive. I would definitely stay here again.

Miinukset: I liked everything about this hotel very satisfied with our stay

Plussat: confort

Miinukset: N/A

Miinukset: the pillows smelled very bad

Plussat: It was clean and accessible.

Miinukset: We got attended very well so there was nothing to hate.

Miinukset: The water pressure is too low

Plussat: Location is great. Room and facilities were good,.

Miinukset: My queen room had a full size bed. I called down and asked to be moved to a queen and the receptionist insisted I had a queen bed. It was 1am and we were tired so we just zonked. It sucks paying for a queen room for two people and getting a full good for 1 person and THEN being told I'm wrong about it. I measured the bed with my iphone measure app and was within inches of a full, far from a queen. They definitely stuck me in the wrong room and wouldn't fix it.

Plussat: We were given a room that was already occupied, but the lady at the front desk was amazing and wonderful and apologetic -- she fixed the problem instantly . . . by upgrading us to a suite, which we hadn't asked for!

Miinukset: For a new building, it sure creaks like an old one . . . when somebody above, below, or on the side moves. And the windows are pretty thin for an urban setting; those late-night sirens don't make it inside at some other hotels, but they rang loud-and-clear here.

Plussat: Good service

Miinukset: Breakfast

Plussat: The location was great, clean rooms.

Miinukset: 40 mins wait to check in. Was never told that they were working on construction on the floor above. First hour of the day work started. Called the front desk, and I was told that I should have read the notice. Very unprofessional. Will not stay there again.

Plussat: Everything lével was fair enough for the price we loved the cleaness Breakfast satisfactory No complaint at all At the End we even got a lower price that the States online

Miinukset: we have no complaint at all

Plussat: Clean rooms,Friendly staff,good complimentary breakfast excellent free wi fi.

Plussat: Clean, comfortable, location

Miinukset: Bathroom needed maintenance but it was clean