Toledo hotellit lähellä Museo De Santa Cruz

Plussat: It was great value for money. Very clean. Staff were very nice & helpful. Very spacious.

Miinukset: A second chair would have been nice. There was a dull smell of cigarette smoke.

Plussat: I liked everything, specially the location and the service

Plussat: The location couldn't be better. We had our car and parked in the free lot across the river. From there it is an easy walk up the stairs or even the escalators are close by. The hotel is right there at the top of the steps so you don't need to drag bags all over town. The fixtures were new and there was ample space for 3 adults. I would stay again!

Plussat: The room was silent, big, comfortable and clean. Check-in was hassle free. The hotel is really well located.

Miinukset: The mattress was too soft for my taste and there wasn't enough pillows to comfortably sleep. The floor with carpets is a kind of turn-off for me.

Plussat: Very large room with 2 twin beds and a day bed for a third person. Large walk in closet. Modernized hotel on the main plaza with elevator and electronic door keys. Interior room #302 was very quiet although there was an air shaft for fresh air. Also a mini fridge with beer and soda but not overloaded so room for personal food or beverage preferences. Convenient to everything in Toledo. Booked early at a very reasonable price. Modern bathroom with good shower and hot water. WiFi was very good and able to stream movies on iPad. Beds were comfortable and firm without being hard. I didn’t have a car but parking and elevators up to Plaza Zocodover were nearby.

Plussat: Good heating system, good shower, good location, clean space, nice beding.

Miinukset: We knew they do not have a parking space yet they point you to a garage they have an agreement with. Unfortunately, it still costs 15 euros/ 24h. The normal fair would have been 19 euros/24h.

Plussat: Peaceful

Miinukset: Slow internet, old tv’s

Plussat: Very nice lobby...quiet neighborhood... 24 hour gym

Miinukset: Missing music all around the lobby area... maybe piano music...? Beds were a little hard...pillows weren’t excellent

Plussat: The price is super valued.

Miinukset: The location isn’t good for those visitors who don’t drive in Toledo.

Plussat: Täydellinen, luxus☺

Miinukset: Loistavaa kaikki!

Plussat: Fantastic hotel, good location for visiting Toledo and excellent value.

Miinukset: Shame the spa cost extra.

Plussat: Everything else

Miinukset: Breakfast was a big let down. It was not good value at €15 a head. No one served coffee you had to get it yourself ( 5 star hotel ) the area was small and congested and not well layed out. The choice was limited and the scrambled egg was not to my taste.

Plussat: The staff

Miinukset: Musty smell in the room and in the corridor One of the most expensive rooms had no city view

Plussat: The room was very big and clean

Plussat: Aamiainen oli monipuolinen ja hyvä. Nespresso-keitin oli plussaa, mutta se kannattaisi putsata (koneen putsaamattomuus maistui kahvissa). Vaikka asiakkaita oli paljon, kaikki toimi moitteettomasti. Autoparkki oli todella hyvä. Huone oli tilava ja hiljainen. Hedelmäkori, vettä ja suklaata odotti huoneessa. Kuljetuspalvelu keskustaan ja takaisin oli hyvä plussa, koska hotelli on kaukana keskustasta.

Miinukset: Huoneessa oli poltettu tupakkaa ja se haisi pahalle (tupakantumpit löytyivät parvekkeelta ulkopuolelta). Kun menimme nukkumaan, löysimme myös muovisen korkin lakanan ja patjan välistä. Huone oli sviitti. Huoneen värisävy vanhahtava - maalausta tarvitaan. Kokolattiamatot saisi ehdottomasti vaihtaa pois.

Plussat: Nice property, big rooms, helpful staff

Miinukset: Location - but the hotel makes up for it with its service and quality

Plussat: beautiful hotel, with fantastic bathrooms, clean, luxurious

Miinukset: overpriced internet connection, $18 Euros for the day, and a bit out of the way

Plussat: Luxurious interiors, wide spaces, very good value for money.

Miinukset: The dinner offer was very limited and the quality of food was poor. However, the breakfast was better.

Plussat: Great customer service, beautiful hotel and views, after all everything was great.

Miinukset: It is a little far from the tourist attractions and there is nothing around it and the pool was a little dirty but nothing big.

Plussat: Room spacious, terrace restaurant location lovely. Reception staff pleasant and helpful.

Miinukset: Food truly appalling. No hot water. Service very slow and inconsistent.

Plussat: Beautiful hotel, very nice spacious room, friendly staff.

Miinukset: Location not great to visit city centre, not much to do/see around hotel itself.

Plussat: Super brand new hotel.Very clean.Nice room.Nice bkfst.Personnel at bkfst very kind.

Miinukset: This hotel is a bit far from cental Toledo and too close from the Highway.With a nice terrace and couches you can't enjoy because of the noise.D'ont get a room with a river view they are also Highway view.Personnel at rception a bit amateurish.They don't even propose luggage service.

Plussat: excellent service from staff

Miinukset: distance from city centre

Plussat: situation good

Miinukset: would like ability to control room temperatures and change bed linen - duvet to blankets etc.

Plussat: The very professional staff, the huge size of the rooms and the marvelous spa

Plussat: The room was nice and they cleaned it every day. The terrace was amazing to chill and see the city, it was located in the most centric place

Plussat: staff (special regards for Flori!) terrace localisation

Miinukset: a little bit too small free space in the room

Plussat: Everything was perfect. Really nice hostel with an amazing staff. The terrace has breathtaking views.

Miinukset: -

Plussat: Henkilökunta huippuystävällistä. Sijainti keskeinen. Mukava kahvila hostellin yhteydessä. Oma kylpyhuone siisti ja toimiva.

Miinukset: Kadulla kova meteli aamuyölle asti. Huono äänieristys, naapurihuoneen toiminnot kuuluivat. Huone hieman ahdas. Tyyny litteä ja epämukava, samoin patja, nukuin huonosti.

Miinukset: The kitchen was too small for the amount of people using it.

Plussat: The bed was very comfortable and had a charging port with a shelf so that was good. The terrace also offered great views of the city as well as an additional floor for coffee or tea. Staff was extremely helpful.

Miinukset: The only complaint I had with the Wifi because it was a bit confusing to connect to since there are several networks. Also, sound travels a lot throughout the hostel and the elevator was a bit cramped.

Plussat: Helpful staff. Comfortable room. Central position.

Miinukset: Hook to hang the shower not available

Miinukset: Don't try to reach the hôtel by car. Suggestion: Go directly to Vinci parking nearby. Park the car and roll your suitcases to the hôtel

Plussat: Friendly, helpful staff and excellent location to all najor attractions, Bathroom had been updated and the central ac was fantastic as the temperature was 43 degrees c.

Plussat: Rooms were clean. Location good.

Miinukset: Incredibly loud disco across the street that closed at 6am. Air Conditioning did not work and I was told it comes on when it gets "hot" outside. It was 95 F so I am unsure what "hot" means to Hotel Imperio but AC was advertised and not available.

Plussat: Hotel was near to main sightseeing attractions.

Miinukset: no car accessible to the hotel where we had lots of baggages from our long cruise/car tour trip.Road to this hotel was barred.

Plussat: sijainti,siisteys

Plussat: Clean,central. Rooms good size

Miinukset: Hotel a bit old.Not easy to find,with gps it took us hours to find.No English speaking. Better to book a hotel not in the core of town as its all alleys & narrow roads especially if you travel with a car. Toledo is lovely plenty to see.

Plussat: Service

Miinukset: Not really

Plussat: nice staff sensitive to the need of the customers.

Plussat: Great location and extremely well priced

Miinukset: N/A

Plussat: sentral location, staff is always on duty, elevator,AC

Miinukset: slight odor in the room, not very nice illumination

Plussat: Unusual hotel with spacious rooms .

Miinukset: Disappointed the cafeteria/bar was not open during our stay ( arrived late afternoon ) and were the only customers of the restaurant for an evening meal.

Plussat: Location

Miinukset: Poor service. For a 5 star hotel extremely poor breakfast, have had better at much lower grade hotels on our journeys across Spain. Hot food at breakfast not pleasant, all self service with machine tea and coffee and poor choice of breads. Staff not interested. We had booked B&B for two nights but as breakfast not good asked if we could take second breakfast off our reservation by perhaps giving us a discount, as a show of good will, on the not brilliant dinner we had taken in the hotel on the first night. TOLD NO as booking made through booking.com. (NOTE: At this point we had not paid as booking.com said pay hotel direct). RECEPTIONIST took it into her own hands to ring booking.com who then altered the reservation and reinvoiced us WITHOUT OUR CONCENT. THIS IS WHEN IT GOT REALLY SILLY as the two night stay then cost more for two nights and ONE breakfast, so it would have been better for us if the booking had been left unchanged. Was not a pleasant experience as receptions got very up tight, got to see manager eventually but he did not seem to understand and said write a letter to them. We meanwhile kept calm and business like. Have tried to get in touch with bookings.com but cannot get through and no rely to my emails. For years we have been good customers and now feel very let down. If any one at bookings.com read this please get in touch as we feel we may chose to book elsewhere in the future. FOR US THERE IS A PRINCIPAL INVOLVED.

Plussat: Room had stunning of the city. The gardens well laid out and good evidence of work being carried out to improve the condition. Food could be excellent but at times poor

Miinukset: The AC system, we were advised by the hotel staff works on the basis of it heats the room during the winter and cools them during the summer. I am recovering from prostate cancer and one of the side effects are hot flushes which occur approx 4 or 5 times per night.They are extreme and I therefore found the room too far too warm and could only get comfortable by standing outside the room in the garden to cool down. The ladies in reception tried to help but in the end admitted that the system is set up - heating during the winter and cooling during summer - that is not AC. This is not acceptable. We tried to registerer compliant through your complaints process but each time our message wasn't transmitted

Plussat: Hieno näkymä kaupungille, hieno hotellihuone.

Miinukset: Hotellihuone kuuma ja melko vahva kemikaalintuoksu. Onneksi oven sai auki parvekkeelle.

Plussat: Beautiful rooms, really luxurious and crisp clean. I would definitely come back. Staff couldn’t be more helpful. We were travelling with well behaved dogs ( small surcharge) .

Miinukset: It’s up a steep hill, fab if your in a car but you need to be fit and healthy if on foot!

Plussat: Hyvä ilmainen parkkipaikka. Huone reippaan kokoinen.

Miinukset: Ravintolassa aika arvokkaat annokset kokoon ja laatuun nähden.

Plussat: Location,

Miinukset: The temperature in the room ( too warm; airco does not cool; temp in room was 25 )

Plussat: The views from our bedroom were brilliant we could see the old city and the grounds and the city illuminated at night. The staff were very nice and obliging and the car parking was free and accessible. The food was very good and plenty of choice for breakfast. The rooms were spacious and the bed very comfortable.

Miinukset: It was too hot in room but they very kindly switched the heating off and it was then a comfortable temperature.

Plussat: Hyvä sijainti. Vanhaankaupunkiin sopiva kävelymatka. Autoparkki hyvä. Aamiainen hyvä. Huone tilava. Kylpyhuone loistava.

Miinukset: Sää sateinen.

Plussat: Spectacular view from the room on toledo! Quiet and comfortable!

Miinukset: Staff were rude and seemed annoyed at simple requests. Requests also ignored a few times.

Plussat: The location

Miinukset: It was noisy

Plussat: Room and catering good. Views superb. Much noise from family in adjoining room but staff changed our room.

Miinukset: Noise from A/C, low drone all night even when switched off. Very thin walls so no sound insulation between rooms.

Plussat: The view of the old town of Toledo is really beautiful.

Plussat: Superb location,excellent rooms,great views.we only stayed overnight but wil return whe we actually visit toledo again.

Miinukset: The restaurant food should be better, our steaks were overcooked.

Plussat: View of Toledo, from our room.

Miinukset: We booked this hotel because they said they accepted dogs...well they do, but at check in you are told it is 35EUR per night for your dog. Guests with dogs are allocated certain ground floor rooms, ours had a small dog bed and food/water bowls. As dogs are forbidden in all communal zones, except for access to/from your room...and you are not allowed to leave your dog alone in your room...you are 'suggested' to use room service for meals/drinks. We did so for breakfast/dinner and didn't find the prices that bad...however, we would have been happier if the hotel explained the many restrictions that applied to dogs, at the time of booking. Security at the hotel also appeared very poor (i.e. non-existant)

Plussat: This was a nice clean hotel with lots of little perks. Huge beautiful bathroom.... nice view from the deck..... free WIFI..... just outside of town, we walked into the downtown quite easily. Free parking as well.

Miinukset: room not ready. pool not open. service slow

Plussat: Very comfortable, stylish room. Friendly, professional staff. Could not fault the hotel.

Plussat: Excellent parking facilities-

Miinukset: Access to broadband facilities not possible without a wireless connect card- "wireless" facilities are however referred to in the site details

Plussat: It was quiet and the view was great. The crib and set up for my toddler was top quality.

Miinukset: A clock/alarm was not provided. The floor was full of dust, grass, and dirt. The room did not include an area rug. As a result, could not remove shoes.

Plussat: The view and location is the best in Toledo and the room is quite spacious

Miinukset: Don't quite know how some of these hotels get 5 stars (compared to 5 star chains like Four Seasons/Oriental it's a world away). Front desk staff were quite unhelpful and seemed to lack initiative, and in some cases seem completely unable to understand quite basic questions in English. Water pressure in shower is surprisingly poor. Although it has 24h room service it took over 1 hour to get food at night, so they seem not set up for this.

Plussat: The room was clean and comfy, it exceeded my expectations. Breakfast was wonderful, super complete! Location is great!, just near everything in the touristic area. Shops, restaurants and sightseeing places near.

Miinukset: The view could have been better.

Plussat: The location was perfect in the downtown area The room was beautiful and spacious and very clean. Parking next-door was very easy, and was discounted from €20 to €14 for hotel guests. The front desk staff was very helpful in planning our tour through the city, as well as with any questions about our stay.

Miinukset: The room was air-conditioned, although it was a struggle to keep the room cool. The temperature outside during our stay was 108°F,

Plussat: We had a corner room on the 2nd floor that gave us a great view of the plaza and a nearby street from our balconies. We especially enjoyed watching the people on the plaza going about their daily lives as well as the two demonstrations that took place during our stay. The hotel was conveniently located so we could walk to all of the attractions that interested us. The staff was friendly and helpful. They answered all our questions even though we speak no Spanish and they sometimes had to struggle to understand us.

Miinukset: WiFi was a bit weak in the room. It was faster in the lobby.

Plussat: A very comfortable and clean hotel with great, friendly, helpful staff, located convenient to many of the sights, particularly the Alcazar de Toledo, the entrance for which is just a couple hundred metres walk away. The hotel is also conveniently located near many bars, restaurants and cafes. Great value-for-money!

Miinukset: Nothing to complain about whatsoever!

Plussat: Bathrooms need to be modernized ASAP.

Plussat: Great location, good staff,

Miinukset: Cramped bathroom layout

Plussat: It is boutigue hotel located at top of the ancient city. Easy walk to all tourist spots and the sightseeing bus stations are just outside the hotel. Car park is just a few blocks away and hotel has special guest price for parking. There are so many alleys to city centre and very easy to get lost!!

Miinukset: The room is aging and the room temperature is very high even I turned off the airconditioning. I had to open the window most of the time to lower the room temperature.

Plussat: Beautiful charming rooms with character and great views. Staff very accommodating. Breakfast was exceptional

Plussat: Our room had a balcony and chairs with a view of the rooftops - great for a glass of wine. Beds were comfy and breakfast was plentiful. Room architecture felt medieval with the heavy wood doors and red accents, definitely fit Toledo! I would recommend this hotel.

Miinukset: Nothing.

Plussat: Location is great

Miinukset: Hot water in the shower!

Plussat: Location, value for money, good breakfast

Miinukset: Nothing really. However minor issue, one other English speaking TV channel other than News would have been good.

Plussat: A truly fantastic hotel with staff to match, we paid an additional 6 euro to have a room with a view well worth it. Our dog was made welcome with its own bed and chews provided by the staff. Would return to Toledo just to stay here again.

Miinukset: Leaving,

Plussat: Great location and friendly staff.

Miinukset: No WiFi internet and internet access not free. ALso beds are always twin rather than double in Spain !

Plussat: Location of hotel next to the Alcazar was fantastic. View from balcony was superb.

Miinukset: Hotel was, in my opinion, not of a four star standard. Hotel was adequate in all respects but room was "tired" and needed brought up to modern standards.

Plussat: we really enjoyed our stay at the hotle, the reception staff were very friendly and accomodating. Our room over looked the city and having a balcony was an added bonus. Location was excellent. We would definatly recommend this hotel.

Plussat: Loved the old-world style and was particularly impressed with the dining area/restaurant in the cellar which had the feel of a mediaeval dungeon.

Plussat: Interesting hotel in a good area

Miinukset: Smoking allowed in the adjoining bar

Plussat: parking garage was close by

Miinukset: located at the top of a major hill so walking could be a problem for some

Plussat: Location & kind staff

Miinukset: the room was not equipped with a minibar

Plussat: very good location

Plussat: Convenience

Plussat: Location

Miinukset: Although free internet access was stated, there wasn't any internet facility