Toluca hotellia

Plussat: The bed was very confortable.the breakfast very delicious, and workers very friendly, they make me feel like I'm home.

Miinukset: No swimming pool.

Plussat: Cost effective. Nice location (adjacent to a small shopping center)

Miinukset: The surroundings, not very safe (but then I guess most parts of Toluca aren't)

Plussat: Clean, confort, location

Miinukset: Breakfast time and no 24-hour room service

Plussat: The staff were amazing and the breakfast was pretty good, the room was clean.

Plussat: the restaurant was really good and the decoration but the best are the gardens

Plussat: Awesome

Miinukset: Loved everything very nice

Plussat: Size and comfort in the rooms is really good. Nice details along the property and nice ammenties.

Plussat: Location is very convenient, room is big and nice

Miinukset: The room didn't have kettle or coffee maker, the heather was too small for the room. The bed is not firm enough.

Plussat: We travel almost every year to Toluca and Metepec and stay at Quinta del Rey always. It is an excellent hotel and now it is being renovated, and is looking even more beautiful. I really enjoyed what I saw. The restaurant is excellent .

Miinukset: Not enough servers at the restaurant in the evening. Need to pay attention to this part of service.

Plussat: I liked the room space, the cleanliness and quietness.

Miinukset: - no coffeemaker in the room. - small heater. Didn’t warm enough the room. - noisy fan in the bathroom.

Plussat: Food was great!!!

Miinukset: Did not pick up dishes from room service.

Plussat: Breakfast was supper well served, presented and delicious. Employees were more than helpful

Plussat: Reception was great

Miinukset: Breakfast could include more fresh products or eggs.

Miinukset: Breakfast is very expensive!! 400 pesos. For 200 you buy a steak dinner

Plussat: The restaurant would was really good

Plussat: Is easy to get and cover all my expectations as courtyard Marriot

Plussat: Room # 217 Saturday night was a wedding event going on until late at night. Midnight !! I felt I was seating next main table. I was never invited. The music was sooo loud that I wasn’t able to sleep

Miinukset: There was a weird smell in the room...

Plussat: Location

Miinukset: Lack of costumer services

Plussat: Friendly staff right in the centro histórico of Toluca. Very clean.

Miinukset: I did not experience any issues.

Plussat: This place was spotless and very quiet. Restaurant was good.

Miinukset: Air conditioning didn’t work well

Plussat: Very Clean

Plussat: Its location and price

Miinukset: The beds were really hard and uncomfortable, the pillows weren’t comfortable either.

Plussat: Staff very friendly and very good location Very good breakfast

Miinukset: The bed is extremely soft Needs more support

Plussat: Excelent restaurant, location, friendly staff

Miinukset: Shower curtain a bit high allowing for water spillage outside the shower space

Plussat: The soft bed

Plussat: - breakfast buffet included - comfortable beds available - hot water immediately - parking place in garage available - presents offered (cold beer when we arrived in the lobby available)

Plussat: The bed and the service

Miinukset: The breakfast selection. There was not a variety. The humidity and smell of the bathroom made our stay unpleasant

Plussat: Coffee was good

Miinukset: Everything was fine

Plussat: The hotel is super close to the Airport with 5 minute shuttle in the morning. That's about it. It was clean and had good working wifi. Don't expect too much after that. Basic and just for a Layover.

Miinukset: The area is not good and did not look safe but it is close to the airport.

Plussat: Very convenient location for passengers arriving at or departing from Toluca Airport.

Miinukset: I did not dislike anything about this hotel.

Plussat: Clean close to airport

Miinukset: The front desk made a big deal over breakfast incl I t was in the booking price I had confirmation very uncomfortable. Will not return . Also need to be more friendly ! Other than that nice place

Miinukset: Everything was fine at check in and staff was friendly. However woke up to the smell of sewage in the room, we could not leave fast enough to get away from the smell. Other than this the room was fairly clean.

Miinukset: A lot of troubles with the TVs in the rooms and members of the staff kept entering into the room without authorisation nor advise.

Plussat: Great location, very clean!

Plussat: We booked this hotel for the Ultra Mexico festival based on location. Once we arrived at the hotel we were told we had been booked by their booking agent at the wrong Courtyard hotel and they were fully booked. We were very upset by this as at the time when we booked this hotel it was more expensive. When we expressed our feeling to the hotel receptionist she shrugged and didn't seem to care, only saying "this happens often". If you want to stay at this hotel, I would be aware you maybe booked at a different hotel 20minute away. I would rate the hotel staff based on compassion a solid ZERO.

Plussat: Good installations and price

Miinukset: Excellent and comfortable good attention and the price is reasonable

Miinukset: the airport shuttle was not available. We had to pay for transportation to the airport

Plussat: Good price, confortable and service

Miinukset: Breakfast could be better

Miinukset: AC / Heater was not working in one of the rooms.

Plussat: Everything perfect, great value

Plussat: Good for a layover and enough for a night stay. It has potential, it’s under remodeling no it looks promising. Could be a little cleaner

Miinukset: Could be a little cleaner. The bathroom and desk were not super clean

Plussat: We stayed 2 adults + 1 2yr old at the hotel. The room was very spacious and clean. The staff was very friendly. The breakfast was OK.

Miinukset: The hotel is under renovation, but it didn't affect our stay at all. The only "bad" thing is car park / entrance, but for us it was a minor problem.

Plussat: The staff was very friendly and the hotel is nice

Miinukset: The restroom was a bit small. I called roomservice and what I asked for wasn't available, they didn't offer another option. When I called at 9pm for a toothbrush, it wasnt available either, I had to call at 8am.

Plussat: Manager of the hotel was very friendly and nice Pool was clean and warm Rooms were clean and comfortable

Miinukset: Some of the staff could be more friendly Water temperature at shower was to hard to control

Plussat: The staff, and most of all, the bed. Pleasant and silent stay.

Miinukset: Only one set of coffee in the morning, I really didn’t ask for another, but hey, if you’re booking for two people, give them coffee.

Plussat: The place is comfortable and practical. Also you have all you need at your room.

Plussat: The room is very comfortable and good for a wheelchair. user.

Miinukset: Breakfast is strange and not very well organised.

Plussat: Spacious and comfortable room. Quiet place. Helpful staff.

Miinukset: Breakfast buffet could be improved.

Plussat: location is very appropriate for business matters. Very helpful to access airport premises. Rooms are confortable.

Miinukset: WiFi signal sometimes lost

Plussat: Good room and hotel for the price

Miinukset: Toilet didn't flush well

Plussat: Staff members and facilities were excellent

Plussat: Great Location

Miinukset: All very well

Plussat: Very confortable and safe, excellent service

Miinukset: The breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same. In resume was a lack of protein at the breakfast. The ice machine in my floor never worked

Plussat: Good location , clean

Miinukset: All was perfect for the price

Plussat: Around malls, easy to access

Plussat: Normal Breakfast, not good but also not bad.

Plussat: Our check-in clerk was very friendly!

Miinukset: We were only there for a few hours. Everything was great.

Plussat: It’s just in front os the party place in Metepec, very convenient for party oriented people, but too noisy environment on Friday night for those wanting to sleep. Facilities very good and clean, staff service oriented and always smiling

Miinukset: Noisy on Friday night

Plussat: The staff was really helpful. It was a cute hotel.

Plussat: The location. Everything else was surprisingly abysmal.

Miinukset: I've been traveling around the world for a little over ten years now and this is truly an abysmal hotel. We showed up an hour early and he asked for 300 MX$ extra to check in early, which is ludicrous in this area. More importantly, I make nearly $200 USD per hour and the twit at the front desk would not even call us back when we told him that the WiFi did not work in the *"Master Suite."* So, we paid more for much less services. I'm an Expedia Gold Member, Booking Genius (means little), and a TripAdvisor with over 10 million readers. I recommend that you avoid this hotel as it is run by a complete amateur.

Plussat: Is in the center of Metepec, near very restaurants, silence at night to sleep

Miinukset: Everything good

Plussat: Nice simple place in the heart of Metepec. Easy walking distance to all of downtown attractions.

Miinukset: Very limited parking space.

Plussat: Everything else it's excellent

Miinukset: Need fan it's too hot the room

Plussat: The service and the easy access. We only were there for few days and the hotel was a good solution for us

Miinukset: For me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars. The shower’s doors was not working well and all the water comes out leaving a wet bathroom

Plussat: Shower was nice with hot water

Miinukset: The room was cold at night with no heating

Plussat: Breakfast was really good totally recommend it, beds on the small side but everything else was great

Miinukset: Beds were on the small side

Plussat: Location was great and the price was just right

Miinukset: Nice clean location with great things to explore near by

Plussat: The breakfast selection, the housekeeper service was very friendly and efficient and the window view.

Miinukset: Card key didn't work out several times, having to return downstairs to activate it properly and being able to enter the room.

Miinukset: They advertise when i booked that they had a free airport shuttle. But when i called them they said only from hotel to airport. I told them to cancel the reservation but they couldn’t because they didn’t show that i had one even though i had an email saying i did.

Plussat: Friendly staff and very helpful

Miinukset: nothing I did not like