Toluca hotellia

Plussat: the restaurant was really good and the decoration but the best are the gardens

Plussat: Awesome

Miinukset: Loved everything very nice

Plussat: Location is very convenient, room is big and nice

Miinukset: The room didn't have kettle or coffee maker, the heather was too small for the room. The bed is not firm enough.

Plussat: All beautiful

Miinukset: Some few thinks in the room.: The bathroom extract noisy The door lock chain didn’t work (too short) The toilet paper holders loosened

Plussat: We travel almost every year to Toluca and Metepec and stay at Quinta del Rey always. It is an excellent hotel and now it is being renovated, and is looking even more beautiful. I really enjoyed what I saw. The restaurant is excellent .

Miinukset: Not enough servers at the restaurant in the evening. Need to pay attention to this part of service.

Plussat: I liked the room space, the cleanliness and quietness.

Miinukset: - no coffeemaker in the room. - small heater. Didn’t warm enough the room. - noisy fan in the bathroom.

Plussat: Nice hotel and dinner was very good.

Miinukset: Location was somewhat "industrial".

Plussat: The bed was very confortable.the breakfast very delicious, and workers very friendly, they make me feel like I'm home.

Miinukset: No swimming pool.

Plussat: Cost effective. Nice location (adjacent to a small shopping center)

Miinukset: The surroundings, not very safe (but then I guess most parts of Toluca aren't)

Plussat: Clean, confort, location

Miinukset: Breakfast time and no 24-hour room service

Plussat: The staff were amazing and the breakfast was pretty good, the room was clean.

Plussat: Breakfast was supper well served, presented and delicious. Employees were more than helpful

Plussat: Reception was great

Miinukset: Breakfast could include more fresh products or eggs.

Miinukset: Breakfast is very expensive!! 400 pesos. For 200 you buy a steak dinner

Plussat: The restaurant would was really good

Plussat: Is easy to get and cover all my expectations as courtyard Marriot

Plussat: Room # 217 Saturday night was a wedding event going on until late at night. Midnight !! I felt I was seating next main table. I was never invited. The music was sooo loud that I wasn’t able to sleep

Miinukset: There was a weird smell in the room...

Plussat: Location

Miinukset: Lack of costumer services

Plussat: Friendly staff right in the centro histórico of Toluca. Very clean.

Miinukset: I did not experience any issues.

Plussat: This place was spotless and very quiet. Restaurant was good.

Plussat: Excellent breakfast and very convenient location.

Plussat: Great central location and big big tv in room

Plussat: The check in lasted very Long. The staff was not able to find my reservation. Then after few hours were waking me up requesting that I need to pay although it was paid in advance

Miinukset: Nothin special

Plussat: Its location and price

Miinukset: The beds were really hard and uncomfortable, the pillows weren’t comfortable either.

Plussat: Staff very friendly and very good location Very good breakfast

Miinukset: The bed is extremely soft Needs more support

Plussat: Excelent restaurant, location, friendly staff

Miinukset: Shower curtain a bit high allowing for water spillage outside the shower space

Plussat: There was not enough warm water for the shower. Any other has been very good, Very friendly staff.

Miinukset: Not enough warm water for the shower

Plussat: The soft bed

Plussat: Coffee was good

Miinukset: Everything was fine

Plussat: The hotel is super close to the Airport with 5 minute shuttle in the morning. That's about it. It was clean and had good working wifi. Don't expect too much after that. Basic and just for a Layover.

Miinukset: The area is not good and did not look safe but it is close to the airport.

Plussat: Very convenient location for passengers arriving at or departing from Toluca Airport.

Miinukset: I did not dislike anything about this hotel.

Plussat: We stayed 2 adults + 1 2yr old at the hotel. The room was very spacious and clean. The staff was very friendly. The breakfast was OK.

Miinukset: The hotel is under renovation, but it didn't affect our stay at all. The only "bad" thing is car park / entrance, but for us it was a minor problem.

Plussat: Good installations and price

Miinukset: Excellent and comfortable good attention and the price is reasonable

Miinukset: the airport shuttle was not available. We had to pay for transportation to the airport

Miinukset: Dirty floors on the room, bad bed

Plussat: good service and late restaurant

Miinukset: heating instrument too noisy

Miinukset: AC / Heater was not working in one of the rooms.

Plussat: Manager of the hotel was very friendly and nice Pool was clean and warm Rooms were clean and comfortable

Miinukset: Some of the staff could be more friendly Water temperature at shower was to hard to control

Plussat: The staff, and most of all, the bed. Pleasant and silent stay.

Miinukset: Only one set of coffee in the morning, I really didn’t ask for another, but hey, if you’re booking for two people, give them coffee.

Plussat: The place is comfortable and practical. Also you have all you need at your room.

Plussat: Clean close to airport

Miinukset: The front desk made a big deal over breakfast incl I t was in the booking price I had confirmation very uncomfortable. Will not return . Also need to be more friendly ! Other than that nice place

Plussat: The hotel was overall disappointing and the one positive was the service in the bar .. very good.

Miinukset: It is dated, tired and there is no elevator or central heating in the public areas or the rooms. The bar-restaurant area is directly opposite the main entrance and freezing cold when the doors open. People eat with their jackets on. I was told the restaurant area was colder. Overall it was uncomfortable and motel like, far below Marriott standard. Avoid.

Miinukset: A lot of troubles with the TVs in the rooms and members of the staff kept entering into the room without authorisation nor advise.

Plussat: Great location, very clean!

Plussat: We booked this hotel for the Ultra Mexico festival based on location. Once we arrived at the hotel we were told we had been booked by their booking agent at the wrong Courtyard hotel and they were fully booked. We were very upset by this as at the time when we booked this hotel it was more expensive. When we expressed our feeling to the hotel receptionist she shrugged and didn't seem to care, only saying "this happens often". If you want to stay at this hotel, I would be aware you maybe booked at a different hotel 20minute away. I would rate the hotel staff based on compassion a solid ZERO.

Plussat: The staff is very friendly and helpful.

Miinukset: The location of the property is not ideal if you do not have your own car. There are no restaurants/stores within walking distance. Also the kitchen is not well stocked and food is not good at the hotel restaurant.

Plussat: Benefit va cost

Miinukset: Cleanless in the room

Plussat: EXCELENTE ATENCION PARA EL CHECK IN Y CHECK OUT

Miinukset: TODO BIEN

Plussat: It's easy to find, near the main road, opposite airport. Since we skipped town and went to the Toluca volcano, the place was perfect for one night before climb. Everything worked, but water went colder after few bathings. No shops restaurants nearby, which makes calm place for stay.

Miinukset: No pool working

Plussat: It’s just in front os the party place in Metepec, very convenient for party oriented people, but too noisy environment on Friday night for those wanting to sleep. Facilities very good and clean, staff service oriented and always smiling

Miinukset: Noisy on Friday night

Plussat: The staff was really helpful. It was a cute hotel.

Plussat: The location. Everything else was surprisingly abysmal.

Miinukset: I've been traveling around the world for a little over ten years now and this is truly an abysmal hotel. We showed up an hour early and he asked for 300 MX$ extra to check in early, which is ludicrous in this area. More importantly, I make nearly $200 USD per hour and the twit at the front desk would not even call us back when we told him that the WiFi did not work in the *"Master Suite."* So, we paid more for much less services. I'm an Expedia Gold Member, Booking Genius (means little), and a TripAdvisor with over 10 million readers. I recommend that you avoid this hotel as it is run by a complete amateur.

Plussat: Is in the center of Metepec, near very restaurants, silence at night to sleep

Miinukset: Everything good

Plussat: Nice simple place in the heart of Metepec. Easy walking distance to all of downtown attractions.

Miinukset: Very limited parking space.

Plussat: Everything else it's excellent

Miinukset: Need fan it's too hot the room

Plussat: The service and the easy access. We only were there for few days and the hotel was a good solution for us

Miinukset: For me is an issue lack of parking lot, even if they have a solution on an external facilities to park our cars. The shower’s doors was not working well and all the water comes out leaving a wet bathroom

Plussat: Shower was nice with hot water

Miinukset: The room was cold at night with no heating

Plussat: Staff members and facilities were excellent

Plussat: Great Location

Miinukset: All very well

Plussat: Very confortable and safe, excellent service

Miinukset: The breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same. In resume was a lack of protein at the breakfast. The ice machine in my floor never worked

Plussat: Around malls, easy to access

Plussat: Normal Breakfast, not good but also not bad.

Plussat: Our check-in clerk was very friendly!

Miinukset: We were only there for a few hours. Everything was great.

Plussat: Room size and location

Plussat: Near work

Miinukset: They were not able to change a broken lamp in the restroom after 3 days of stay and 4 times I told them. One time breakfast was a total disaster, it was in the peak time and for half an hour there were not even cups to drink a coffee a tea or a juice. Rest was finished, I dont know what happened. Other time I had breakfast at 6.30 so it was ok. At the end the personal is kind and willing to solve the problems trying to do their best but it is the overall organization that is not working properly. I will think if go there again, there is another hotel just near, only it has no kitchen.

Plussat: people kinds

Miinukset: Breakfast is too bad

Plussat: Customer service, breakfast, size of the room, location

Miinukset: Noo room service, dirty towels

Plussat: The staff was nice and helpful. And we could check in early, so that made our trip easier. They were also taking care de 24hs so we felt secure.

Miinukset: The internet wasn't working, we had so much trouble to get by. The surroundings where too dirty and smelled bad. The sheets weren't that clean and the bathroom looked old, dirty and not well taken care...

Plussat: Its located in front of a shopping mall and Breakfast is good. Hotels staff was nice.

Miinukset: A/C not working in both rooms, rooms were ok, but we needed doubles and they are single bed with a couch. They were not able to find our 2 rooms reservation. Not enough towels and no extra sheets and blankets in the room