Toronto Plaza Hotel

It is not clean at all

Plussat: I like that it was walking distance to the grocery store and few restaurants. Parking lots were close and nice

Miinukset: Not clean at all, I found insects on my bed also in the washroom. And the floor I was in was smelling so bad. The internet was very slow so you cannot watch 2 min video on Youtube straight, you have to face interruptions on and on till you finish your 2 min video.

Plussat: Close to public transportation and local shopping. Room was large. Staff tried to be helpful but was unable due to poor training and lack of resources.

Miinukset: Room was not very clean. Amenities (TV, WiFi, toiletries, etc.) were poor quality. Non-smoking room was frequently filled with smoke smell from lower floors. Food was poor quality. Signs indicated many area were "under construction".

The worst ever

Plussat: Nothing

Miinukset: You will smell smoking everywhere in the building. You can hear people talking or having sex in rooms like they are right beside you. All night long, drug addicts were screaming, running, and knocking every single doors. Would never go back.

Plussat: It was affordable

Miinukset: They need cleaner rooms and they need to renovate almost every part of the hote. Also the shuttle charge should be in bold writing so that you know in advance that you need to pay extra.

Bad experience will never go again

Plussat: Location

Miinukset: Room are in horrible conditions ac keep turning off toilet flush broken shower tab rusty Didn't complain it was bad experience left same day without argument it wasn't worth staying

Price is the only thing you will be happy with

Plussat: the cleaning staff were friendly but were over worked. The price was the only good thing

Miinukset: There was fruit flies and there was cockroaches in the room. I had to buy bath room cleaning equipment to keep it clean. the corners and sides flithy. I had to reprogram my remote every 2 or 3 days. Some of the Font desk did not have good customer service skils