Udaipur hotellit lähellä Lake Pichola

Plussat: Excellent service. Simran Guest relations officer and Rahul Mehta Duty manager were extremely cooperative.

Miinukset: Every thing was good.

Plussat: The staff was amazing and attentive to all our needs

Plussat: Location was amazing, you’re literally staying in a middle of a beautiful lake. Staff are more than great and nice ! They couldn’t be more friendly honestly. They kindly upgraded us to a suite. They even took us on a tour to explore other rooms. We had a complimentary dinner at their fantastic restaurant. They have activities going on from 5 pm till 8 pm Amazing amaaaaazing value for money The best service I’ve seen in my life

Plussat: From start to finish the treatment is first class

Plussat: Staff extremely kind and helpful

Plussat: Fantastic Palace Fatastic staff Great food

Plussat: It has history and everyone works there does great job to match the property.

Miinukset: Nothing at all

Plussat: Very unique property. The view in the night is charming. And the food is also very tasty.

Plussat: Nice location, clean, service quality

Miinukset: NA

Plussat: First of all, it was the best hospitality experience so far for me. The staff was very humble and supportive. Everything was so perfect that if felt like a fantasy rather reality. I enjoyed everything i.e. from room to location and from food to services,

Miinukset: I can not suggest anything better. But one thing i want to bring into focus that charges for every commodity are on a higher side. But it is acceptable as it is to cover the loads of expenditures of the hotel.

Plussat: Beautifully decorated and spacious rooms.

Miinukset: Considering the room size, the AC installed could've been more powerful.

Plussat: The swimming pool on the roof, the vue, the restaurant with people that are so nice, the inside pool, the decoration, the room are so beautiful and big,

Miinukset: they had a phone problem we were awake 5 time in the middle of the night, it was hard to get some explanations, and because I threat them to give a bad review they finally gave me a 2% discount, which was very cheap from their side,

Plussat: The property, the rooms, the experience. Everything was really nice. The food in the restaurant at night was really delicious and live music was very good. The breakfast was ok and the views really amazing. Altogether it was a good experience. A special thanks to Isha, who helped me dress my saree. Many thanks!

Plussat: Amazing heritage of interior. Helpful stuff

Miinukset: Everything was perfect!

Plussat: Majestic rooms and very courteous staff. Best indoor swimming pool I have seen.

Miinukset: There is no garden space for leisure walks or for jogging.

Plussat: Property is good and nicely maintained only our suggestion was about bed quality

Miinukset: Bed quality it was really very uncomfortable as it has springs and was not as per today’s mattress available

Plussat: Very nice stay. Staff was professional, rooms were large, comfortable, with nice views.

Plussat: Wonderfully decorated clean rooms and very large. Beautiful stay

Miinukset: All was good.

Plussat: Breakfast was very good and staff too. Nice bedroom, bathroom bath tub needs to be cleaner... Overall was good

Miinukset: Bathroom tub needs to be cleaner

Plussat: The ambience and customer service

Miinukset: The toilet flush was not working and toilet seat was broken

Plussat: The hotel was in a great location and the staff organized the taxi for our next destination. They told us all about interesting local events, particularly, one about traditional Indian dance, at a walking distance, highly recommendable

Plussat: Really loved the location, just a lane behind the lake. My room located on the corner had a partial lake view, obscured by some buildings. Lal ghat was just a few yards away. Gangaur ghat was roughly a 5 min walk. Even city palace was within walkable distance. The staffs were well behaved and supportive. Guests are well taken care of. Food was good. Roof top restaurant was also a cherry on the cake.

Miinukset: I believe the room size could have been a bit bigger. Nonetheless, considering its Udaipur, it's no surprise that the room size for a given amount of money is lesser as compared to other locations. Also the windows were transparent and the screens are thin, which made it a little bit too lit in case of direct sunlight.

Plussat: The location is great, with beautiful views overlooking the lake. The staff are really nice and helpful. The breakfast is good.

Miinukset: The internet was slow and wifi signal was weak across the hotel. Please improve this.

Plussat: Terrace...seven star view from terrace at night..staff & reception v good...room & food were good.

Miinukset: Nothing

Plussat: View of the lake from the restaurant

Plussat: Very help full staff. Staff name Lalit even helped me for drop at other location when much needed.

Miinukset: Chairs on rooftop needs to be changed since make lot of noice

Plussat: Everything ... We got upgraded to a room with a spectacular movie at night ... Truly magnificent experience .. staff extremely and courteous ! Couldn't ask for nytin more .. Especially if your looking for an authentic experience !

Plussat: The location. Food Value for money

Plussat: Breakfast was very good, freshly prepared and quick, Though there was no buffet, they served whatever we ordered from the menu - not limited . Great view of lake from the terrace where breakfast is served, Staff was good and the manager was very helpful. Location was very good - city palace, bagore ki haveli, jagdish temple were very nearby and we could walk there at night too.

Miinukset: No elevator, The staff took our luggage up and down so it was a relief. But even outside there are climbs and slopes. Room was neat but small

Plussat: Very good location in old town. The room is small but clean. They do not have an elevator, better with small luggage.

Plussat: Great staff Very comfortable stay Good location

Plussat: Rooms are not good, bads are also not good

Miinukset: Bad size not good rooms size not good

Plussat: The location is mind blowing. The food at the restaurant is amazing. The hospitality and staff is also amazing.

Miinukset: Its a little inconvenient if you want to travel to local markets as its in the old city. However you get rickshaws at the main entrance or ask the reception to call for one. Having a car booked for the trip is a good idea. The pool in the hotel closes very early.

Plussat: Beautiful hotel, food and staff lovely

Miinukset: No comments to add

Plussat: I really liked LA Lou Ram, he made us feel very special.

Miinukset: The maintenance of the facilities was not up to the standard it was charging.

Plussat: The room that we got had the views of old forts in lakes and hills. The view took our breath-away.

Plussat: Amazing location which is in the city palace! Everything is in walking distance. Friendly and helpful staff. They even have golf car taking you to any place in the city palace( though it’s very close to everything but it’s just too hot XD). The restaurant of the hotel is so fancy and clean.Btw there’s even welcome wreath when check in!Overall the experience is excellent!

Plussat: Friendly staff and good food

Miinukset: We could only try one of the restaurant as the others were not working

Plussat: Its part of the heritage property and the staff is very courteous

Miinukset: There are not many sit outs for guests and standard rooms dont feel like a part of the property. Rooms are secluded and away from all facilities.

Plussat: The staff is polite and attentive. The food was good. The hotel is peaceful.

Miinukset: No sign boards outside the property. No name of this 5star hotel outside the entrance, which can be missed easily if you are an outsider. It took us almost an hour and so much of stress to find this hotels entrance. 5star hotel and no understanding of the requirement of the location this hotel is in. Surrounded by narrow streets and markets if lost and get stuck in this then difficult to find way out.

Plussat: The breakfast was good, the location is good.

Miinukset: The room was not clean up to the mark. Even though it's not a very old hotel, seems run down. The shower didn't work properly, the TV didn't work at all. When I called the staff they said the remote has been exchanged and that they will look into it tomorrow. I was there only for one night and couldn't bsee the match.

Plussat: Superb facility

Miinukset: I like all facility and staff nature is so good

Plussat: The staff was friendly and nothing was too much trouble. The food in the restaurants was very good value and there was a good variety to choose from. The drinks were not expensive and there was a happy hour where you can buy one and get one free.

Miinukset: Internet was slow. Even though the rooms were clean I don't think they are 5-star accommodation. my room was in a family area and was quite noisy with kids banging doors.

Plussat: Friendly and helpful staff. Clean and beautiful hotel

Plussat: Location

Miinukset: Very bad conditions on bathroom and room amenities. Poor management of staff.

Plussat: F & B staff were very polite. The food was good. Kudos to F & B staff specially of Neel Mahal.

Miinukset: Everything else is a mess. The hotel wants to run a low cost operation which is evident from the quality of staff. Phones are never answered. You have to call the emergency if you need a towel. Guests have to be careful and not a medical emergency since no help can be expected from the operators. House keeping. It seems the staff is instructed to provide two towels even if there are three guests. Basic inventory like toilet paper, toothbrush is also a challenge in this hotel. Staff doesn’t seem to be bothered since they do not feel attached to this place. Big red flag for the Management.

Plussat: Always asking for utensil at kitchen, had to call front desk several times to bring towels, and nescafe, staff never refill

Plussat: Restaurants, all of them and restaurant's staff. Property except rooms Lakeview Aravali rooftop, what an amazing restaurant, serene mesmerizing views, palace like architecture and amazing food. Neel Mahal, It was one of the best breakfast I've had, what a great variety I couldn't try half of the menu, good preperation and the staff in Neelmahal; they were all very attentive and courteous. I was traveling with my kid, at least one staff was always their to help me with the stroller, plates and even to make the baby laugh.

Miinukset: Rooms and room service Rooms very mediocre and way too below expectations. One touch Service (Room Service) We had to call atleast 3 times and wait for minimum 40 minutes to get any service. Even for water they took 1 hour 15 minutes to send to room. Staff is good and attentive but the management is extremely poor.

Plussat: The Breakfast was decent, nothing great. Tastefully done ambiance in the entire property.

Plussat: Location and space within property

Miinukset: Poor service

Plussat: There is no lake view as the lake has dried up and moved away.

Plussat: Property and location

Miinukset: Staffs needs to bit more professional especially who sits on front desk

Plussat: Best hotel value for money

Miinukset: Everything

Plussat: View was amazing. Rooms and cleanliness was very good. I was getting calls of other room which was very annoying. The hotel staff told me that due to cross connection in line the problem occurred.

Miinukset: I had book the room with breakfast. At the check in time the hotel staff told me that it is room only which was not at all acceptable. They were not ready to listen anything and told me to talk to booking.com custcare but the number they gave me was switched off. They asked me to pay extra amount for breakfast. I feel cheated at that point of time

Plussat: The ambience and location.

Miinukset: Needs to upgrade in terms of services little bit.

Miinukset: Charged extra bed for my kids although kids were small and no extra bed was required for them.

Plussat: No Aney problem

Miinukset: Good STAFF Tasty food

Plussat: Location

Miinukset: Maintenance of room and property

Plussat: Staff was great, polite and helpful.

Miinukset: Best, very professional and friendly service. The food was very delicious. I will definitely recommend this hotel to my friends.

Plussat: Environment

Miinukset: Slow Room Service

Plussat: yes bed extra is comfy

Miinukset: Nothing

Plussat: Everything and the rooftop Bar so beautiful. All the hotel nice the peoples location food . I have very nice experience. Is exelent

Plussat: So much care taken over presentation and cleanliness. Staff were exceptionally cheerful, friendly and helpful and we felt genuinely welcomed everywhere we went. Our room was very comfortable and had an amazing bath! Shaheen at reception was very helpful with local tips and directions.

Miinukset: Food at both restaurants was a little on the pricey side but was very good.

Plussat: Car paking was the mejor issue. We used to park about 2 kms far away from the hotel as during the day time traffic police not allow to enter in the street where hotel is located. To reach your own car either you walk about 2 kms or you have to pay additional to localy oprated transportation like auto rickshow.

Miinukset: Hotel should provide better facility to the guest who visit with their own vehicles.

Plussat: Everything

Miinukset: Nothing

Plussat: The swimming pools were really nice as well as the view of the lake. Breakfast is also good.

Miinukset: No hot water. And when you are trying to complain to the reception, the staff laughs at you very disrespectufully saying that it's too hot outside to have a hot shower. We received buckets of hot water. Foods leftovers staying in the corridor for 2 days. It's a shame that this hotel charges that price for such service.

Plussat: Property was good Pool was good Rooftop ambience was good

Miinukset: Took 4 hours to allot our room..had to shift thrice. Advance booking of the room..via booking.com was useless... as they were allotting room on first come...we will give you worst rooms policy!! E mail requesting for a co located room and a premier room with bathtub was acknowledged...but never considered by the hotel. Multistorey hotel... without lift!!!.. nightmare for my parents with arthritis!! Musty odour in rooms Seepage in rooms TV with no power Cable connection with no signals Half the lights were fused Staff uncooperative Couldn't reach the property in your car....no guidance or assistance or even prior information from hotel about the narrow lanes On complaining to manager....he was least bothered and left from hotel without any feedback/reply. Exorbitant prices for room service Breakfast buffet with very limited options and tasteless Whole vacation was spoiled. Zero accountability from staff...and special regret for using booking.com who hid the bad reviews till the time of non refundable booking and they were glaringly visible 02 days before the stay...

Plussat: LOCATION A LITTLE

Miinukset: Service..

Miinukset: There was no water and electricity for 3 hours. In such hot conditions there was no power backup. Reception lady was not at all helpful ,she was not having any clue about payment or any questions or queries we had. I just doubt one day before and there was no refund policy to it .

Plussat: Great location on lake Pichola; gives a feel of the old city; spacious rooms; nice rooftop restaurant and swimming pool; courteous staff; nice breakfast spread and food options