Udhagamandalam hotellia

Plussat: The rooms were well appointed and the staff very helpful

Miinukset: One of the nights some guests started playing a very loud game of volleyball on the grass in front of our cottage at 11.30pm!!! However as soon as we called reception and complained the hotel ensured the game / noise was stopped for which we were very grateful.

Plussat: We made a mistake with the booking when we booked a family room instead of 2 rooms for 4 adults. When we arrived, the front office manager immediately realised our mistake and when thru great lengths to rearrange other bookings to Ensure we had 2 rooms. It was great hospitality and a very memorable trip

Plussat: This is our second visit to Savoy in Ooty in 4 years and we could not imagine it could be even better than the first visit. The customer service, rooms, and dining experiences are outstanding...beyond reproach. The spa services are wonderful. Every team member at the Savoy goes above and beyond and you feel like you are their only guest. The food was the best we have had when compared to all of the 5-star hotels we have booked...including the Leela in Delhi and JW Marriott in Jaipur. Thank you to everyone who made our stay spectacular.

Miinukset: Fitness center could be a little modernized. But I really had no other issues.

Plussat: Location and facilities

Miinukset: Hidden dirt in dark corners and under the bed

Plussat: Nice location

Miinukset: Very expensive for what it is. Virtually no facilities for drivers, 30 have to share a washroom. As a lot of guests use drivers to get to the hotel it’s a shame they can’t be better looked after

Plussat: Beautiful heritage hotel on a stunning property. Staff took care of everything for us. The room was very comfy and the food / drinks we ordered were delicious. It was so relaxing and the facilities were first rate. Bathroom was modern and great. Bed was so comfy! Loved the farm to table local food. A bit pricy, but a good option in Ooty.

Plussat: Excellent location, breakfast was good in terms of South Indian dishes, how ever could introduce more varities in English breakfast.

Miinukset: Corridors are noisy, we can hear noise from outside within room.

Plussat: Great location with panoramic view. Just 6km away from city center. Hotel itself has a decent restaurant with reasonable price. Staff and service boys are very friendly and helpful. Managed arranged airport pick up/drop and tour around Ooty/Pykara with also very good price and reliable driver.

Miinukset: The food quality need to be improved. For example, mutton soup "paya" was very oily. Besides, there is no air condition in the room, I can understand that Ooty has lower temperature however, day time could be merely cool with 15~17 degree outside and it quite warm in the room. So, i suggest the hotel should consider having a air condition facility in the room for standby.

Plussat: Location and room were good

Miinukset: Breakfast was chaotic, food was average

Plussat: food variety and tasty. room was clean

Plussat: Good Food,Courteous Staff...highly recommended for family

Miinukset: Heating system was not enough

Plussat: Position of property was excellent

Plussat: All thing are good in this hotel .best for family.staff is very humble and very caring soft by nature.best part is break fast verynice

Plussat: Old building structure. Staff courtesy and restaurant people

Miinukset: Value for money. Old style of technology adoption. All 5 star hotels have been upgraded to present technology but here nothing was there.

Plussat: Lovely rooms, great staff and the food is very good. Nothing seems to be too much trouble for the staff here. It is in an excellent location too.

Miinukset: All was excellent!

Plussat: The location is just awesome

Miinukset: Make sure that the local Tele phone number is correct or not

Plussat: The location is amazing and the farm aspect of the stay is amazing. You get to ride horses, pet sheep, milk cows and feed turkeys. Lots of activities for the children!

Miinukset: Everything else was absolutely disgraceful, especially the completely untrained staff at reception who could have our rooms ready only 2.5 hours after check-in time and subsequently did nothing to make up for this. We had to insist ourselves that we would check out late. We were told there was no room service and we later found there was. My husband saw a rat in the dining room at breakfast. The standard rooms are basic- not much natural light and bathrooms basic. At checkout they remembered they hadn’t scanned our iD’s. Then they couldn’t swipe my debit or credit cards which I use on a regular naisa around the world. It took 3 staff, 30 minutes and 15 tries on both cards before one was finally accepted. They had one payment machine. We came across staff who were leaving after just one day of working there. Rooms are named after personalities and guests checked in this way, but staff know them only by room numbers. Equals total confusion when you are charging anything to your room.

Plussat: Location is very beautiful cleanliness activities schedule

Plussat: Amazing views from the property. Its a working farm so kids who love Animals will have loads of fun from milking thr cows,Horse riding Horse grooming ,Sheep ferding etc. The farm stay also offers good outdoor and indoor activities for kids. The 1 hour walk offered by the resort also offers great views. We recommend this resort for those looking to spend quality Family time in a beautiful place..

Miinukset: The bumpy ride from the car park to the resort...

Plussat: The horses , ducks , hens , turkey etc apart from that the zip line and outdoor activities are really good. Kids really enjoyed the kids play area and the fishing.

Miinukset: We liked everything

Plussat: Very comfortable bed and room

Miinukset: Nothing

Plussat: The view is amazing. The welcome drink was a delight

Miinukset: The checkout was ridiculous. Above their exorbitant rates for a three star hotel, they tried to charge me for a gala dinner I never had. Then they took half an hour to resolve this. This should have been easy when I showed them my booking.com confirmation. The wifi is complicated and impossible to log in. The electricity kept tripping. The food is okay.

Plussat: Staff did not tell about inclusion of breakfast at the time of check-in, hence we did not eat breakfast.

Plussat: Excellent property recommended for all food was amazing cleanliness up to the mark plastic free zone .I wish the price could be lower lovely stay

Plussat: Location

Miinukset: Facility and price

Plussat: The staff was very welcoming and took great care of us. We got a free upgrade to a suite which was a pleasant surprise. The view from our room was incredible.

Miinukset: The journey going up to the resort was difficult and nauseating because of the twists and turns.

Plussat: Hi we spent to nights Really amazing location lovely staff and well cooked food in generous portions Best was the service from Daniel the manager to the trio from Calcutta Kiran Shantanu and Pratik And the lady at the front desk Highly recommend Service was so good always offering you hot water any time of the day or adjusting the food to your tastes or dietary tastes

Miinukset: Nothing

Plussat: Location and rooms.

Plussat: We really enjoyed our stay in the mountains at King’s Cliff! Everyone was helpful and nice ! Room was beautiful, garden around it also. Having a fireplace in the room is appreciated and add a cosy atmosphere. Bathroom was clean and spacious. We loved dining at the Restaurant (lots of choices!!) and super kind staff. We recommend this !

Miinukset: Only slight negative point is the slow to be served breakfast. Just make sure to plan a bit of time and not be on a so busy schedule as we were and that is fine!!

Miinukset: Awesome Staff Great Food. Little on the expensive side for just food. Guess we don't have too many options..

Plussat: Super friendly and very helpful staff. The location was great, out of the bustle of town and had it not been cloudy during our stay I can only imagine the views across Ooty would’ve been beautiful. The building was old colonial club style and our room was huge with a four poster bed. Water, a kettle with tea and coffee, and delicious shortbread biscuits were provided, a perfect accompaniment to their masala tea. The food in the restaurant was excellent, we opted for the Indian dishes, paneer and chicken, followed by very ‘British’ puddings of white chocolate brownie and sticky toffee pudding both were to die for. Rooms have a fireplace and the added touch of a real fire in the room was wonderful, however this wasn’t as great as it sounds, see comments below in what wasn’t so good.

Miinukset: The hot water comes on at 6-10am and again 6-10pm which is fine but only two out of three showers were hot. The fire situation was very confusing apparently you get a complimentary fire but on the second night we were told we had to pay 500rs if we wanted a fire burning for the whole evening. Basically the fire isn’t built to be roaring and cozy, it’s more for appearance than keeping you warm. There are heaters available free of charge should you want the room warming up. We did eventually get a decent fire which we needed as it was cold when we stayed. The other negative for us, may not apply to everyone, was that there is no alcohol served, however we asked about this and they happily arranged for a beer delivery via tuk tuk at a very reasonable rate. All in all more positives than negatives. Give it a try...

Plussat: Location and food were good, staffs were really nice and helpful. Shekhar and Sanjay were very supportive. Strongly recommended.

Miinukset: Heating options can be included in case of severe cold.

Plussat: Only place where the property is situated

Miinukset: Not responding to guests properly No quality breakfast,even provided food always not sufficient.need to wait for long time Over all,no value for money what I spend So bad

Plussat: Fantastic view, fantastic deluxe rooms, fantastic location, fantastic management, only cons were stuffy rooms needed a bit air circulation and food prices a bit overpriced but the food was delicious .... m coming back again and again

Plussat: Beautiful views and comfortable, clean room

Miinukset: Links and recommendations for travel companies should be in place. We requested a recommendation for a car home but were told no we don’t have any?

Plussat: Restaurant and room r good.

Miinukset: Internet access and lift facility are poor.

Plussat: City is having a Good view from hotel

Miinukset: Little away from bus stand and getting conveyance gets delayed A hired vehicle at the campus will help the gusts.

Plussat: Excellent location, staff, food, amenities

Miinukset: Nothing

Plussat: Spacious well equipped rooms/ Great view/ Good restaurant facilities and variety of cuisine/ Courteous and helpful staff. Helped us in celebrating our daughters birthday/ secure locker service

Miinukset: Very happy with stay/ cannot suggest anything to improve

Plussat: Ambience

Miinukset: Staff approach

Plussat: Location of the hotel was outstanding.

Miinukset: Location was superb. As per given.

Plussat: Extraordinary green cover.manicured lawns. Worth staying. But expensive as no ac/ heater to beat cold in the log huts. Far away from city . no BF even at such a high rent. Restaurant too looks a makeshift type. No transport available in the evening. Hotel managed by govt..not very serious to take care of visitor needs.

Plussat: Location was excellent.

Miinukset: Evening you cant enjoy much as there are no lights in the park.

Plussat: The location of the hotel, the overall cleanliness, the food, and most importantly, every hotel employee who interacted with us. They were very caring, very attentive to our needs, and very polite. A special thanks to Mr. Siva, and Mr. Venku from the cafeteria, and Mr. Umesh from the room service for making our stay beautiful.

Miinukset: Only once, the food was not fresh. It was a Sunday night (Jan 5, 2020) and probably the cook was keen to go home, and so the chapati, and chicken noodles served were not fresh. Otherwise, food was found to be pretty good (both in terms of taste and health factors i.e. oil, spices, freshness)

Plussat: Staff +++ Food Location

Miinukset: Room was old feel Bathroom needs more light No nose tissue in room

Plussat: Breakfast was very good . Wide spread .

Miinukset: length of bed was short

Plussat: Nice

Miinukset: Nothing

Plussat: Club mahindra derby green resort is very clean and we had a comfortable stay. Staffs were very nice and the location was very much near at centre of ooty.

Plussat: Food was excellent. Staff were helpful, friendly and efficient. Trek with Thordey arranged by hotel was exceptionally good.

Miinukset: Bedroom and bathroom were very poor (Westbury) and it was not the deluxe room shown on the website. The bed was the bed shown on the website in the budget room - very uncomfortable.

Plussat: The Location and the friendly staff

Plussat: Staffs - Philip and Narendra were very helpful and taken good care of us during the stay.

Miinukset: Even though we booked double delux room, it was not up to mark and wooden floors of the room were noisy. Bed was not wooden and was uncomfortable. Room was too dark and very less ventilation apart from one window which you can't keep open always in chilled weather. There was no scope of sunshine to come in the room. Credit card swiping machine was not working for them and they told me to goto atm and withdraw 15,000 as cash amount. Later after too much request, they agreed to take payment via Google Pay. Sofa and other items kept in room didn't look clean and seems like they were very old.

Plussat: A little on the expensive side, but really like the ambiance and hospitality. Clean rooms, good food and staff was very welcoming. A nice old British era building with an antique touch

Plussat: Amazing location, Homely feel, Nice staff and very quiet and peaceful place

Miinukset: The room that we got was a very average room but because of the overall beauty of the place, it goes unnoticed. Food was also average in taste but good in quality and quantity.

Plussat: Amazing architecture of this place, so well preserved and maintained. We loved our stay at this heritage house, so calm and beautiful and so nice people, you will enjoy your stay here.

Plussat: Interesting house but overly avaricious manager made for a disappointing stay.

Plussat: Hill top

Miinukset: Nothing

Plussat: Breakfast is very good.

Miinukset: Approaching road is not good .

Plussat: Only the road should improve its so poor road

Plussat: Friendly staff . Good view from rooms... food is very tasty... overall awesome and wow experience... definitely will visit again.

Plussat: We stayed there for two nights and two days. It was a excellent stay for us and candle light dinner arrangements was good. The food was excellent and they should reduce the quantity of food they serve the customers( My Personal Suggestion to avoid wastage). The reception team ( Mr.Bala and Ms.Rithu) were great in greeting customers and hospitality from the entire crew made me to give them five star performance. Special Mention : Special thanks to Mr.Bala and a guy from Manipur who did the candle lighting.

Plussat: Excellent people managing the show, very curious and showed willingness to Serve you. Location is V.Good,rooms and amenities too are above average. Food quality is well maintained.

Miinukset: Water management can be improved

Plussat: food and location are very good. very nice outside view of the mountains and clouds passing by. !! free food for car drivers. staff is very courteous , hospitable and helpful.

Miinukset: place of night stay for car drivers should be done, which is not present. my room was at the rear which did not give any window view outside & I had to come out for the view. roads within the campus need repair. as a resort, this place needs to upgrade in terms of games and recreational facilities. the owners and hotel management need to look into this aspect.

Plussat: It was recently we concluded our stay at sherlock. I can sum up my stay like this - for those who require a freedom of solace for a few days and a place close to the sights at Ooty then this is the place you must visit. They lack the professionalism of an hotelier but they Make sure you are comfortable to the extent of there best capabilities.

Miinukset: The road to the property is poorly kept. It requires a certain level of off-roading capability.

Plussat: Love the location and overall look and feel of the place

Miinukset: Poor service and facilities. They couldn’t serve us well, almost every thing that we asked for were delayed beyond expectations. Bathroom didn’t have running hot water throughout and also toiletries were not provided. Bed was small for two people to sleep and so was thr blanket.we paid too much for the service given .

Plussat: Food was very good. Staff was hard working and polite. Fireplace in the room made it very comfy in the cold. Great location with view of the valley (when weather is clear). Lovely garden.

Miinukset: Does not organize any activities and barely has any indoor games. Threadbare library and not a single Sherlock holmes book. Roof leaked during the rains. Small bed. Place needs renovation. Bedroom door and bathroom door didn't close fully.

Plussat: The staff are delightful, attentive and caring. The buildings are set in a beautiful well maintained garden which provides fresh vegetables for the excellent restaurant. The interior of the hotel is furnished traditionally, is comfortable and welcoming. There are fresh flower arrangements everywhere. From our bedroom in the new block we had a gorgeous view from the conservatory and verandah. Highly recommended!

Plussat: Staffs...

Miinukset: Staffs were good..food was tadty but cost is not worth...you can get far better food outside.. Road to the property was pathetic...facilities were ok... Room rent is on higher side when compared to the facilities.

Plussat: Staff Service ! Marshall is excellent !

Miinukset: Timing for Hot water , Location

Plussat: location, ambience, weather

Miinukset: the fire’s place should have been setup in the room

Miinukset: Property is old , all room need to be re done, staff is locally deployed , room rent is of five start while facility is of two star

Plussat: Nothing except the location

Miinukset: Check out policy which is at 10 AM, which was not informed at the time of check in. Room facility was not up to the mark and it’s not worth. Congested washroom very basic amenities provided for the room type.

Plussat: The only thing that was nice was the staff that delivered things to the room when asked for. However, this was after repeated calls to the in house room service who in most times asked us to call some other number in the hotel to get want we asked for.

Miinukset: I stayed with my family for two nights and we booked a total of four rooms. We found this place to be one of the worst resorts that we have ever stayed in. The bed linen was stained when we got there and even the replacement that they gave was the same in two of the four rooms. In addition to this, please be aware that the resort hosts parties to large travel groups. These parties go well into the night even after 10.00 pm with loud jarring music that makes the windows vibrate. We stayed on the fourth floor and it was impossible for us to sleep. I would never stay or recommend this place to anyone who is traveling with kids and family. Frankly, there was nothing there to like. The hotel is in a pathetic condition and not maintained at all.

Plussat: Location

Miinukset: Staff co ordination

Miinukset: There was no ventilation in the room provided. Though the temperature outside was pleasant but rooms are quite stuffy and becomes little suffocating. I downloaded the temperature checker to see the temperature inside the room and it was more than 30 degrees Celsius. Requested hotel housekeeping to help us but in vain. Not sure if I will opt for sterling's in future