Valparaíso hotellia

Plussat: The staff was very friendly and helpful. Breakfast was amazing, delicious, complete. Two recommended restaurants were good, one was fantastic. Our room was beautifully decorated, comfortable, and we slept well. Great stay!

Plussat: Great value and great staff. The place is very unique and very clean. The views are great and the location is impeccable.

Plussat: Location, staff, service

Miinukset: A little bit of traffic from the street

Plussat: Location great and Breakfast amazing

Plussat: Excellent location; staff was helpful and friendly; great tips for our 36 hours in Valparaiso; breakfast was good; the rooftop has probably the best view in the city; 24 h service; cute room, modern, clean.

Plussat: Exceptional in every way. Very helpful staff.

Plussat: Clean property, comfortable beds, great breakfast, beautiful view from our room and terrace

Miinukset: N/a

Plussat: I really liked the decor and ambiance of the hotel. The staff were all helpful and location was great. For me, having the kettle to boil water for tea in the room was an advantage. Also the room was spacious enough to include multiple comfortable chairs, which was also nice.

Plussat: It is a classy hotel with beautiful interior design. great location. quiet yet in heart of cerro alegre. the view from rooftop terrace is Amazing

Plussat: Breakfast was great, cook eggs to order, good variety. Staff very helpful. Great location in part of city where all the walking tours wander about.

Plussat: Our room was excellent, extremely clean and hot shower. Continental breakfast was magnificent, mixed of fruits, fresh eggs, jams and hot Chilean bread. The staff ladies were so friendly. even if they don’t speak fluent English, they were able to provide you great services and help. Location is excellent near to the main attractions, art street and it was only 7min by Uber from bus terminal, overall excellent services and quality hotel.

Miinukset: Nothing, all its great

Plussat: The hotel was centrally located near many tourist attractions. The room was spacious and clean. Staff made copies of travel documents for free. Breakfast was good and eggs were made to order. Their driver picked us up from the bus station and brought us to the bus station when we left.

Miinukset: None

Plussat: Very nice stay, very helpful and friendly owners. The breakfast is excellent. The location is ideal (central Valparaiso)

Miinukset: We had the ground level bedroom with a window directly at the street that is quite noisy at night (especially saturday's night).

Plussat: VERY friendly and helpful staff. Breakfast was great, cooked eggs, toast, avocado, fruit, cereal. Shower was great (in twin room). Wonderful place to stay!!

Plussat: Great room. Amazing breakfast. Super nice staff

Plussat: The staff were helpful, the breakfast beautifully presented and plentiful, and the location excellent.

Miinukset: Nothing. It was great.

Plussat: Lovely place to stay right in the art of the best art streets. Also very near the wonderful Tres Peces restaurant. Suggest you try both the accommodation and restaurant out. Both are very reasonably priced and the latter has delicious seafood.

Plussat: Staff were all great, location is very central

Plussat: The staff were all lovely and made us feel right at home. The room was super clean and had a really comfy bed and pillows, the shower in the bathroom had the perfect amount of pressure too.

Plussat: Good breakfast, great location, was able to park on the street just fine (only on weekends).

Miinukset: It's a bit noisy on the streets at night sometimes so if you're the type that is easily awakened you might want to choose a quieter place. But then you'd likely be further away from the most interesting parts of Valparaiso.

Plussat: Very nice staff. Love the architecture.

Plussat: We absolutely loved our stay here and the staff was so friendly! Ana was amazing and gave us all the information we needed to truly enjoy every minute of our stay! The room had an amazing view and was so comfortable we didn't want to leave!

Plussat: Ihana maisema lahdelle, ystävällinen ja avulias henkilökunta, aamupala ihan ok ja riittävä, myös aamiaishuoneesta mukavat maisemat.

Plussat: A very comfortable and beautiful hotel in a nice area of Valparaiso; staff very welcoming and helpful. Everything was perfect. The possibility to use the hotel parking was a significant advantage.

Miinukset: nothing

Plussat: Beautiful Traditional Valparaiso house, restored in great taste. The location is really good. Personalized service, great terrace overlooking the bay.

Plussat: Fantastically helpful and nice staff. Perfect area of town. Lovely terrace for drinks.

Miinukset: Nothing.

Plussat: Everything absolutely exceptional at the Zero Hotel - staff were extremely friendly and helpful with recommendations. Hotel throughout, and bedroom specifically, was very comfortable - outside patios have spectacular ocean views. Breakfast perfect - fresh fruit and muffins not to be missed. Great location in Valparaíso for sightseeing trip - would definitely return and recommend.

Plussat: Stunning location and breakfast. Wonderful staff and building. Loved the bay window with harbour views in the room we had on our first night.

Miinukset: We had asked for a room with a view, but had to move from a room with a harbour view for our second night to a room with a "street view"

Plussat: no croissants but everything was delicious especially the perfect boiled egg and delicias coffee.

Miinukset: the sofás en room 3 looked a bit shabby.

Plussat: Perfect location and charming staff Very comfortable

Miinukset: Noting

Plussat: Amazing place in the middle of Cerro Alegre, one of the nicest tourist areas in Valparaiso. Although not water views, the scenery of the quaint houses on the hillside was still beautiful. A friend recommended this place because we were looking for a small hotel. The place exceeded our expectations. We had a two-story apartment-style room with a kitchenette, a small dining table, two beds on the first floor, and a bed and the bathroom on a second floor loft. The lobby was big and welcoming, and the public areas and rooms are full of art created by the owners and their family. The long tables had cards, dominoes and other board games. The hotel bar is tiny , but they had Pisco sours, and that's all we needed. Several nights we spent playing dominoes, drinking Pisco sours, and eating in from the empanada place or the wood-fired oven pizza place around the corner. The hotel was beautifully designed and well-appointed. The staff was excellent--friendly, helpful, accommodating. In Cerro Alegre, we enjoyed walking everywhere, and discovering the murals throughout the hills in town.

Plussat: Staff was super friendly and helpful!

Plussat: The place is magical the view from the smart tub has no comparison and the atmosphere of the place is very chill. Perfect relaxing place specially on a winter day.

Miinukset: Breaksfast was a bit disappointing I was expecting fresh Chilean bread and a bit more variety for the price.

Plussat: Everything! Beautifull small hotel, location is perfect. Hot tub in room overlooking the hills is an unique plus. Very confy bed- Big room with all services needed. Very tasty breakfast !

Plussat: People really nice at the property. Amazing place to stay !

Plussat: The welcome was great! We truly felt the hotel went above and beyond to make our trip memorable and enjoyable!

Miinukset: I would have loved some coffee or tea in the room, everything else was great!

Plussat: Location, view, decor, and lobby are great.

Miinukset: View and large windows in room are great, but it was too bright in the morning, and the stairs are hard to navigate in the night with the bathroom upstairs and one of the beds downstairs.

Plussat: Great location, friendly staff, varanda with a view to the town and cerro and a private jacuzzi.

Plussat: Welcome drink and snacks. Hot tub and amazing view at night.

Miinukset: Not easy to find and address confusing.

Plussat: The hot tub and the staff

Miinukset: The room doesn’t look like in the pic

Plussat: Comfortable room, very clean. Nice en suite bathroom. Friendly and helpful owners, they provided a good breakfast and had good local knowledge. Lovely terrace to sit in at the back overlooking the city. Kitchen had everything I needed. Thank you very much!

Miinukset: It was perfect

Plussat: The owners of this hostel are a French couple who speak English, Spanish, and French. They were very sweet and kind to us. We arrived late in the evening after being robbed. The owner helped us put a plastic covering over the broken window of our rental car. He was very kind and accommodating despite the fact that we did not communicate our late arrival time. The hostel was clean, big, and very cool inside. The rooms were nice and the location was pretty central, but also quiet and safe.

Miinukset: Nothing

Plussat: Great breakfast. Great city view. Nice hot shower (with hand-held shower head!). Cozy. We walked from the bus terminal and enjoyed the colorful art on our way despite the hill. The map around Valparaiso given and explained to us at check in was super helpful as well.

Miinukset: Laundry service took a little longer than expected (we should’ve checked when and how to collect our laundries beforehand).

Plussat: Clean and comfortable accommodation. Main reason to recommend is the owner who gave us loads of excellent advice on where to go and what to see in Valparaiso. The showers were clean, warm and had a decent flow rate. There was a decent kitchen free to use and a really nice balcony with a nice view in the mornings. The front gate and door felt really secure which was great. The owner came out to great us and helped us into our taxi when we said goodbye. Would definitely recommend this hostel to others.

Miinukset: The breakfast was a little basic but we were offered as much tea and coffee as we wanted. Not a negative for the hostel as Valparaiso is just a hilly place, but guests should note that this hostel is on a steep hill. Again, the hostel owner explained to us the bus routes and taxi system so you can easily avoid the walk. We chose to walk and it was only 10 minutes from the historic centre.

Plussat: Everything was perfect! The Wi-Fi was great, room was spacious and clean, hot showers, loved the terrace and making use of the shared kitchen. The hosts were so friendly and helpful. They gave us great advice with what to see; we spent one afternoon walking around Valparaiso and the second day we walked from Vina del Mar to Renaca along the waterfront ending with some fish and chips before catching a night bus. Thank you for helping us make the most of our time there and for letting us use the hotel facilities until it was time for our bus :)

Miinukset: Nothing!

Plussat: Wonderful people run this place. They are super kind and helpful! It is also very clean, comfortable, and quiet. I am already going back to stay more nights at this fabulous hostal!

Plussat: Great hostel in a good location. And the hosts were kind, welcoming, and helpful with advice. Room was comfortable and clean. The hostel has a nice, easygoing warmth to it.

Miinukset: Everything was great.

Plussat: Very big place. I got a room for myself with Its own entrance. Nice and quiet place. Big room, good WiFi. Kitchen you can use, clean space. Relaxed people. Everything is nearby.

Miinukset: Its on a hill. So a lot of walking up and down. But Its good excersize!

Plussat: Nice staff. Location is quiet and family friendly. Breakfast is modest, but good quality. Spacious central area accessible to guests. Nice location for walking around town and sight seeing. Owner provides good suggestions for sightseeing. Rooms are clean. Nice terrace to sit on and look out over city.

Miinukset: Building is somewhat run down, although it appears it's in the process of being renovated. Central area where guests can sit to eat/hang out is large, but lots of piles of random stuff (toys, paint cans, new windows, linens) everywhere. Looks a bit chaotic and looks like work in progress. Kitchen area is small - ok for limited number of guests, but would be difficult if multiple guests are present and need to cook.

Plussat: Nice breakfast, kitchen, personell

Plussat: The view out the window over Valparaiso & the sea was fantastic.

Miinukset: A bit difficult to get to.

Plussat: Sutherland House, perched atop a hillside in Valparaiso's Miraflores neighborhood, was once the home of the rector of an elite private school. The current owner, Claudio Corvalan has transformed what was his family home into a beautifully rendered guest house with spectacular views of the city and the ocean. Claudio and his English-speaking staff, including Bastian Collao and Vanessa Rodriguez spare nothing to make sure their guests are comfortable -- from flutes of champagne for new arrivals to sumptuous breakfasts in a wood-paneled dining room. The driveway up is steep -- and the three floors of stairs are steeper -- but the views from the open-air veranda and front rooms are breathtaking. A fifteen minute walk (the only sensible way to see Santiago) will get you to the downtown area and most tourist attractions.

Plussat: Cozy bed, great panoramic views of the city. The balcony was very nice on the second floor bedroom, and the owner and staff was very friendly and helpful. I”ll come back soon.

Miinukset: The room was very clean and nice, I only recommend to mantain the window glasses as clean and transparent as possible, because one of the many positive things about this place, is the view from The bedrooms, so it’s an important matter.

Plussat: all staff were extremely helpful and friendly

Miinukset: I liked it all. If you don't like neighborhood noise and beautiful old buildings with all of their creaky wood floors, you should not stay here. (you should stay here!)

Plussat: nice view, very good breakfast, very nice staff, beautiful house

Plussat: Staff was very friendly and accommodating; called around for a laundry service for us. They had welcome drinks for us. Great breakfast with fried or scrambled eggs and buffet. INCREDIBLE view of Valparaíso from our room. Many nearby tours and great restaurants.

Plussat: Excellent location and very accommodating staff

Miinukset: Barking dogs.

Plussat: Great staff, awesome view and a very comfortable stay. The breakfast is excellent, one of the best we have had.

Miinukset: Nothing, it is all good.

Plussat: Everything! The staff, the room, the view, location, tje food!

Miinukset: Nothing!

Plussat: This is a beautiful old house restored to a charming hotel. The location is perfect. The staff cannot do enough for you. And, something most people understand once they have arrived, it has parking. Parking is pretty much impossible in the area. The restaurant was good, and after wandering around the hills of Valpo, we were happy to dine at the hotel and not have to climb the hills after dinner. The rooms are comfortable, but not big, and the bathrooms are nice. The price is a high, but you are not paying just for the room, but the wonderful living room with stunning views, and the location. We loved it. The street art in the neighborhood is fantastic.

Miinukset: Only that they did not serve wine by the glass, only the half bottle. If this is my biggest complaint, it is not much.

Plussat: The pool was amazing, also the breakfast with amazing views

Miinukset: I spected more about my room.

Miinukset: They serve you almost nothing being in the pool. In a hot day you want to stay at the pool, and no one goes to serve you there.

Plussat: Extensive buffet; able to eat inside or outside overlooking the city and harbor. Fabulous staff.

Miinukset: A bit hard to find by driving (but well worth it!)

Plussat: Calm, beautiful areas to relax in from an indoor area with the most magnificent picture window to a roof top terrace and lovely pool

Plussat: Helpful and friendly staff. Beautiful property.

Miinukset: Nothing, all good.

Plussat: beautiful, charming, comfortable hotel with an extremely friendly and attentive staff.

Miinukset: The food service could be a bit more expansive - there wasn't much variety in room service or restaurant, and as many restaurants in the neighborhood were closed on the Sunday we were there, it would have been nice to have more options inside the hotel for a casual meal or snack.

Plussat: Loved the place, the location is outstanding, walking distances from main attractions, really handpicked.

Plussat: Our room had excellent view of the port and main square as well as surrounding hillsides. The food was excellent and service very efficient and pleasant.

Miinukset: Room service delivered tray of food but it was not removed afterwards. Chambermaids always left the balcony door open - not great security! The WC was the oddest design. The cistern tended to keep flushing but the bowl did not empty - we had to ask for a plunger.

Plussat: This old family home being run as a small hotel is a treasure trove of family collectibles and is laid out well, with a beautiful outside terrace. Tea, coffee and filtered water are available at any time of day or night, usually accompanied by biscuits and, if you want, fascinating conversation. Both Carolina and Doris, the sisters who run the hotel, are well versed in Chilean history, politics, the local area and have lived in many places in Chile, so have a good knowledge of the country’s geography too. We followed their recommendations for our two day stay and feel we made the most of our short visit. Transport around the city is easy and cheap, so the location away from the main hotel and restaurant area is not a problem at all.

Miinukset: Very little to complain about, other than mentioning that some of the fittings show signs of age, such as the shower unit in our room, which is fitted with a very modern power shower, but the doors were coming off their sliders, the tray was slightly cracked and the powerful jets went straight over the top of the unit, soaking the room!

Plussat: The owners, Doris and Carolina, are the only staff and from the start treated us more as friends than as guests at the hotel. The hotel is on the hill above Valparaiso, but with the information provided by our host, it was made easy to find our way in and out of the area, at very reasonable costs. Where else could you expect the host to provide you with a guided tour of the easy access from the town? The whole experience was enchanting!

Plussat: Relaxing, nice area, great host.

Miinukset: The bed mattress was too soft.

Plussat: This is basically a museum. Run by 2 sisters whose grand granddad build the house in 1919. Since then it was the family house and nothing has changed. You are in all the old stuff. Great breakfast on a Terrasse with a view over the city private parking (but a bit a challenge to get into the garage) Sisters who run it are perfect hosts Price Value is nice

Miinukset: The place has this old smell Bathroom was across the floor Beds are kind of old

Plussat: Very warm attention. Perfect breakfast.

Miinukset: Slow wifi

Plussat: This was the BEST hotel we stayed in, during our 3 weeks journey. And this was solely due to the 2 sisters who made you feel at home instantly. Whenever you come in, they offer coffee and tea, make pancakes, treat you like a part of the family! The room was great, filled with antiques and curiosities. We slept like angels and were spolt from the first to the last second

Miinukset: I personally did not mind, but the house is old, and as such has also an old bathroom. It's also steep uphill, so maybe not to be recommended for people with walking difficulties.

Plussat: The two sisters who own the property are so gracious and helpful. Beautiful view of Valparaiso and ocean. Loved to see the twinkling lights of the city below at night. Nice to see how people live in this city

Miinukset: I would never drive here

Plussat: The view from my room was glorious...looking out over the central business of Valparaíso, the port where I watched many ships sail in and out, then the amazing ocean. The collective taxis were easy to use and very reliable. The two young women who run the property were absolutely lovely. They helped me in so many ways and always had a smile and a laugh. They also told me many local stories about Valparaíso and Santiago which helped me to get a better understanding of the area. I will always recommend them and their Grand House to everyone. It was such a lovely relaxing place to stay with big bright breezy rooms, beautifully decorated.

Plussat: The owners are delightful people. They are very friendly and helpful. The exterior terrace has a very nice view of the city and harbor.

Plussat: Breakfast was amazing and delicious. Doris and Catarina are amazing people. A warm welcome and cups of coffee when required. They went beyond their call of duty and Catarina took me down to get the right tour and then when I was taking the bus to Santiago. Their consideration for me not speaking Spanish was making me feel at ease. They have a wonderful business here and deserve the highest accolades. Thank you Doris and Catarina.

Miinukset: The only fault was the bed. The mattress was uncomfortable.

Plussat: We couldn't have picked a better hotel in Valparaiso. Our host Doris was lovely and very helpful in informing us about the highlights of the town. Breakfast was excellent. We really enjoyed our stay at the Grand House.

Plussat: Nice, clean, large and comfortable rooms. Kind and smiling staff. Very nice breakfast. The integrated burger restaurant offers excellent dinners.

Plussat: Nice rooms with everything necessary, excellent restaurant

Miinukset: Pillow too big, bed sinked in the middle

Plussat: I stayed at LaJoya berfore for 10 days, the location, the staff and the room are really amazing!

Plussat: close to the bus station, you can just drop your bags and hit the city, you can go to the old town with a trolleybus. Staff is helpful, English speaking, providing all the guidance and information

Plussat: Staff was awesome. There was hot water, a stocked kitchen, good wifi, good shared space, a bar, and a restaurant. I could have lived there.

Plussat: Spotlessly clean through out, lots of privacy in the dorms. It was a bit of a walk into the centre but that’s one of the things I liked.

Miinukset: Breakfast was a bit wired, the first morning I only had cereal and a bit of fruit, I was up early and the only person having breakfast and I had no idea there was anything else to eat. Then on second morning I found out that you need to ask for eggs and bread. No one volunteered this information - not sure if this was a money saving technique.

Plussat: Considering the price, they do an excellent job. The location is very practical (next to the harbor and thus close to good transpo). The front-desk guys are friendly and helpful, particularly Felipe, who speaks English like a native. We had a private double room, which was a bit spartan but spotless and thoughtfully designed. The beds are situated in an upper alcove. If you need to get to the bathroom at 2 in the morning, descending the steps could be challenging. But tucking the beds upstairs makes the accommodation a lot more spacious. We also appreciated the nautical theme evident throughout the hostel and adjoining restaurant. Fastest internet we’ve ever seen, and a decent breakfast.

Miinukset: My only suggestion would be to add a chair in the room. (It had only one chair and one beanbag).

Plussat: Breakfast was fairly good (included delicious scrambled eggs). I also ate at the restaurant one evening it was probably the best burger I've had in Chile. Joint co-working space is super convenient! Enjoyed the roof common space and in the single room the bed was super comfy.

Miinukset: Coffee at breakfast is poor and the location is close to the bus stop and Jumbo but not too much else.

Plussat: The service was great! nice place and location.

Plussat: Had a bar and restaurant on site. Price included breakfast too.

Plussat: Accommodation for a good price in a great location

Miinukset: Unlike in pictures, we did not feel like in a boutique/design hotel, all was pretty standard, no problems or issues, but nothing we would particularly find cool. The room and the bathroom is quite small.

Plussat: Really nice view.. clean and compfortable..

Plussat: The view and food were excellent

Miinukset: Nothing everything was fine

Plussat: Location,location harbour view from picture window , breakfast, pleasant staff. Good Wifi. On site restaurant

Miinukset: Stairs !

Plussat: Great location, fantastic view, friendly staff and very good breakfast

Miinukset: Nothing

Plussat: Very good breakfast, lower floor of the hotel.

Miinukset: No elevator, which could be a problem for elderly with heavy luggage

Plussat: Very good breakfast!

Plussat: 1. Nice room with a nice sea view 2. Great breakfast 3. Very friendly stuff

Miinukset: Not much to add

Plussat: The staff were great. They were helpful and attentive. An old friend was in town so we grabbed a bottle of wine and headed downstairs. As soon as one of the staff saw the bottle he ran and grabbed a corkscrew and three wine glasses for us. We relaxed on the closed dining room and enjoyed the evening with no worries. Lots of fun stuff nearby as well.

Miinukset: Rooms are a bit cramped for two people and have to live out of suitcase. That's fine for a weekend but we were on a longer trip and passing through with larger bags. Not that big of a deal, though. Also requires getting lucky for a reserved parking space, which we did.

Plussat: Great location, great views!

Plussat: Contemporary industrial style hotel, excellent views over Valparaíso. Excellent breakfast, helpful, friendly young team. Great bars nearby.

Plussat: Stylish hotel, great use of timber/wood. Helpful staff that also speaks English. Excellent location with a view, especially from the phantastic rooftop restaurant. Great breakfast.

Miinukset: Heating was set a bit low.

Plussat: Breakfast was tasty and healthy; the room was clean and with a nice view. The shower was amazing.

Miinukset: It was a little bit chilly, but ok after a while.

Plussat: Good dinner recommendations and helpful staff offering to make reservations. Great free breakfast at restaurant. Wonderful view from restaurant deck. Pretty basic but nice, comfortable rooms. Huge, fluffy towels!

Plussat: Great very modern hotel with concrete walls and some original brickwork. Good sized room. Nice fresh breakfast with great views from dining area. Wonderful area with lots of cafes, bars, restaurants very close. Good vibe and great interior design.

Miinukset: Room was very cold, but asked to be moved and a heater was provided. We had workmen outside our window from 9 till 6 both days, which meant no privacy, or keeping the blinds down and thus a dark room. Be prepared for stairs as there are no lifts. We were 2 floors down from street level.

Plussat: The location was fabulous although a little difficult to reach since there isn't car access. The transfer the hotel set up to/from the airport was fantastic and Christian helped with the luggage up the stairs to the property. The rooftop restaurant was exceptional and the food fantastic. I would definitely recommend this hotel to anyone. Very convenient at the top of the Reina Victoria funicular. Thank you for an awesome stay!

Miinukset: Our rooms were on the lowest level. There was a slight smell of fuel oil (maybe?). The stairs to the restaurant was a good workout!

Plussat: Really great breakfast with an awesome rooftop view. Very cool space. Super nice and helpful staff.

Miinukset: The shower head in our bathroom was leaking so it sprayed water up which was a little messy but probably an easy fix.

Plussat: Great central location, good facilities, great attached restaurant

Miinukset: Very noisy at night due to location and construction

Plussat: Hotel Fauna is a very nice boutique hotel in the heart of tourist area of Valparaíso. It has very attentive staff who speak and write with excellent English. It has an excellent breakfast and restaurant which has an amazing view.

Miinukset: Older travellers may be concerned by lack of an elevator but it was not a concern for us.

Plussat: The rooms are spacious with comfortable beds . The hotel is very clean and the breakfast is lovely. It is also quite well located in a nice part of town.

Miinukset: Some of the hotel staff were extremely helpful. Others not so much.Also , I’d recommend to ask for the rooms not located at reception level as you can hear people talking and also the restaurant upstairs until 11.30pm-midnight.

Miinukset: Dont pick up 12 room

Plussat: View and location unbeatable. Staff helpful and friendly. Restaurant excellent. Hotel a very neat and unusual design.

Plussat: beautifully restored house. great breakfast.

Plussat: Once you are settled in, the hotel is located in a excellent area. Close to restaurants, shops and the main tourist routes. The room was very clean and the house in general very cute. Breakfast was ok... Nothing to rave about. No eggs

Miinukset: The lack of sound proofing between the room and outside, not to mention the reception area was very poor. You can hear everything. I had trouble sleeping because of the noise in the street. The hotel can be a little difficult to find if you don't know the number on the main Street. My taxi driver went round in circles for a while!

Plussat: Excellent location, Veronica was very helpful, delicious breakfast, very clean.

Miinukset: Nothing really but the WIFI was very hit and miss

Plussat: We had a nice little room. The staff was nice and helpful, the breakfast good. Great location in the heart of cerro Concepcion.

Miinukset: Because it is in the heart of cerro Concepcion, it can be a little noisy during the night, people partying or cars on cobblestone streets but nothing that earplugs won't solve !

Plussat: The staff was really very nice and helpful

Miinukset: The location is a bit tricky to find

Plussat: The breakfast is simple but fantastic.

Miinukset: the toilet

Plussat: Great breakfast, really friendly staff! This is the area to be in Valparaiso.

Miinukset: Can be noisy at night in the street, you definitely need ear plugs.

Plussat: Staff was very friendly.

Plussat: Comfortable, stylish hotel. Very good location - close to restaurants & transport but in a quiet street. Friendly, helpful staff (though not much English). Good breakfast.

Miinukset: Room was a bit small but fine given the price.

Plussat: Most things pretty good

Miinukset: Noisy area.

Miinukset: Pathetic breakfast. On our second day we decided to skip it altogether and paid to have breakfast at a cafe.

Plussat: Staff were welcoming and helpful. The lobby was welcoming and comfortable. A keurig style espresso machine downstairs made mornings more special. If you need a beverage or a pick-me-up, there's a cooler downstairs where you can buy sodas, energy drinks, aloe juice, and still water.

Miinukset: Conversations, footsteps, other people's TVs, cell phones ringing... all of it entered our room as though our bed were in the center of the lobby with zero walls around us. On Saturday morning at 4:30, someone walked back and forth across our ceiling eleven times in five minutes, then down the stars and back and forth across the lobby. They continued up and down the stairs and across our ceiling till well after 7:30. Every footstep echoed in our room and kept us wide awake. Sleep was not possible with the level of noise that carried into our room. Additionally, one entire wall of our room is floor-to-ceiling windows that look out on the center courtyard and the interior hallways opposite our room. Ordinarily, this would be spectacular... except that the curtains that were meant to provide us privacy weren't big enough and only covered a portion of these enormous windows. With the curtains fully stretched as far as they would go, it was still possible for someone to stand to one side and have a full and unobstructed view of us in our room. Privacy was not possible unless the lights were off. This was rather frustrating.

Plussat: Location, wood fired heater in reception.

Miinukset: The shower leaked through the floor boards and wet all of our clothes and electrical items. The staff moved us to another room but didn't follow up with us the next day.

Plussat: Beautiful, charmingly made over traditional building with cute decor. Fantastic location near restaurants and major attractions. Really helpful and friendly staff. Breakfast is mostly continental but they could real eggs to order as well and make fresh coffee or tea too!

Miinukset: Our room had a bit of a strange layout with a second level up some steep steps but this is inherent to such a beautiful old building and part of the charm as well. Hot water takes a while in the shower but they warn you adequately - you just need to let it run for about 1 minute turned to maximum flow and at maximum heat before the hot water comes.

Plussat: Excellent location and helpful staff.

Plussat: All you need is a clean room with a comfortable bed and good hot water (it was hot but took a long time to come through) - Hotel Da Vinci ticked all these boxes. Staff were very friendly & helpful, even with the language differences.

Miinukset: I chose the single room over two storeys, and the headroom was not good for a tall person like me. This was my choice, not a criticism of the hotel. In hindsight I should have paid more for a room with full headroom.

Plussat: The owner was really helpful and let us check in early. He showed us where to go and where not to go. Even helped organise a rental car with a local company when none of the websites would allow us to book one online. The location was great because its situated not far from everything. It's a easy walk to the main bars, close to banks and there are restaurants just up the hill on the same street. You have to get use to the plumbing in the showers as you have to run the water for quite a while before it gets hot but there are signs in the bathroom telling you what to do. The only issue was the curtains on the first floor bedroom did not fully cover the whole of the window facing the outside. However, we enjoyed it so much that we returned the following week on the way back to Santiago and got a room on the ground floor which had one of the most comfortable beds we had slept in during our trip.

Plussat: Staff was outstanding. Location right in the heart of the arts scene. Wonderful food close by. Real find.

Miinukset: Inside room was musty and so they moved us to a better one.

Plussat: Mukavalla paikalla ja rakennus oli uniikki ja viihtyisä.

Miinukset: Huoneesta ei ole ikkunaa ulos.

Plussat: Super hotel in Valparaíso. Location is very good close to the palazzo Barbarigo. Walking up the hill, you are surrounded by what makes Valpo so beautiful. Staff is super friendly and helpful with info. Free coffee and tea provides near the reception. Breakfast is good. Would definitely go again!

Miinukset: Rooms are a bit classic, but everything you need is present.

Plussat: I loved the coffee and the kindness of the owner and his staff. It was 4 min walk from my work, very convenient location.

Miinukset: The first room I had was a bit too small. They moved me to a larger room.

Plussat: Breakfast, comfy beds with plug and light, spacious bathrooms, clean kitchen with emphasis on recycling

Miinukset: It was a bit cold for the terrace so a more comfortable indoor area would have been nice

Plussat: Great location, nice intention. Great price! Breakfast was also a bonus.

Miinukset: The central room with bunkbeds was noisy at night with staff moving around to clean/ returning late at night to snack in the kitchen. The reception and doorbell are through one wall (with windows) of this room and the bathroom with a motion-triggered hallway light leaches through the window/curtain of another wall, and then the kitchen is at the other end plus the bedrooms upstairs cause this room to be very noisy and not so restful.

Plussat: Location was decent and reasonably priced for the room size

Miinukset: Staring at menstrual cup samples over breakfast table. Checking in when I was charged 2,000 usd and took a week to recover (mind me am back packing) and lastly the yet last untrained volunteer chasing me for the payment I did already at 7 am with Uber waiting. Recycling award given likely on the ground of having differential trash cans scattered across all property (read everywhere). Way to many volunteers ratio compared to guests adding to the cost cutting “environmental friendly” exercise. I honestly hope the good reviews that lead me here are not driven by some bias as just my own utterly unconvenient individual experience. Suggestion to management : while volunteers are clearly a way to save cost, kindly ensure they are fully trained, not occupying the lot and ensuring that guests of all types ( we are in an amazing diverse world after all ) are treated with respect.

Miinukset: Felt like we were interrupting the “volunteers” at all times who had run of the house. They were not very helpful or approachable. Felt uncomfortable in the accommodation. No actual staff members present.

Plussat: Awesome breakfast, good location. Nice place Nice staff

Plussat: Large and clean rooms and bathrooms. Good connectivity. Good for people who do not want to climb the hills with large backpacks in order to search for the hostel, since the hostel is situated in a flat area. Many supermarkets nearby. Good supermarkets nearby.

Miinukset: If you are planning to explore the hills for the best graffiti and murals you need to walk.

Plussat: nice breakfast, good kitchen, friendly staff, beautiful house I liked that they care about the environment!

Miinukset: the beds in the dorms aren't that comfortable, but nothing to worry about. One girl had bedbugs though, although they immediately sorted the problem out!

Plussat: The most "eco" part of the hostel is it's zero waste tea set up in the morning.

Miinukset: No keys given upon check in. I asked about how to enter at night and was assured somebody would always be at the desk at night if I rang the bell. When I actually did return to my hostel at night nobody answered the bell and I had to actually climb the gate to get back inside, and it being late at night and being a solo female traveler in a dodgy part of town this left me really unsettled. Additionally, the "beautiful view" and "private balcony" on the 5 person dorm are absolute baloney. The view is nothing more than the street outside and the balcony is literally just a window, you can't walk out on anything at all. Not worth the splurge. Room was super small and I felt on top of the other patrons, and my backpack didn't fit in the provided locker. Only 4 bathrooms with showers attached means there they are all constantly full, good luck if you have to pee in the middle of the night or you need to use the bathroom when you wake up. To top it all off, the hostel is pretty far from the tourist sites and fun parts of the city one actually wants to see. Next time, I'm staying somewhere in the Cerros and skipping this one.

Plussat: Location is easy to walk to the cerros

Miinukset: the bed sheets didn’t seem clean and I only saw them get changed once (on other beds)

Plussat: Great hotel within walking distance to everything, friendly staff and huge room with great views. Parking was easy with the assistance of the hotel in their private car park

Plussat: Palacio Astoreca is in a great location to walk the hilly cobblestone streets, see the colorful murals, visit galleries and cafes. Valparaiso itself has a bohemian vibe and can be a little gritty, while the hotel is an elegant restored mansion, a comfortable place to return after all that walking. The views from the balconies are spectacular!

Miinukset: Breakfast was meh with weak coffee.

Plussat: Spacious room. Comfortable bed and nice quality sheets

Miinukset: The coffee at breakfast.

Plussat: Friendly staff

Miinukset: All great

Plussat: Good location. Nice old house

Miinukset: Not very clean, bad and slow service, not room service. Bathroom with no space to leave your personal stuff, and the worst: a stone came up into my wife’s fruit dish during breakfast.

Plussat: The location is excellent and Michelle at the front desk was amazing. The hotel is very pretty and unique with a nice restaurant.

Miinukset: The sauna was not hot or ready to use on both days, neither was the hot tub, just very smokey from the fire and water was cool.

Plussat: Great cultural district with shops , restaurants , museums and coffee bars with in easy walking distance.

Miinukset: The coffee at breakfast.

Plussat: Breakfast was good and location of hotel excellent.

Miinukset: Sun loungers on the terrace would be great!

Plussat: Friendly people, great location

Plussat: Great location close to restaurants and main Valpo attractions, good breakfast and very cool rooms

Plussat: Location was perfect, the staff was so friendly since the minute we arrived, especially Soledad <3 The breakfast was so good and the attention also.

Miinukset: The room was in the entry of the hotel therefore was too noisy every time anyone entered or exited the hotel. Also the room was in front of the lobby and the common area, it was hard to get a proper rest during the day.

Plussat: Booked a room for 2 people stating it was a bunk bed, ended up being given a room for 4 just for the 2 of us with 2 bunk beds! The bathroom was only for our use as well even though it was outside. They vacuumed the floors everyday as well which kept it clean. Kitchen was well equipped.

Miinukset: Shower cubicle itself a bit small. One day we had to wait a bit for breakfast because the receptionist was out getting us fresh bread even though it was 9 45am and breakfast is meant to be served between 9 and 11am.

Plussat: Location, just that.

Miinukset: Uncomfortable bed. Not very clean room. Smelly place. Breakfast ok. Very noisy.

Plussat: Perfect location for exploring the most famous cerros of Valparaiso. Cute rooms and reception area that made us feel right at home.

Plussat: Pleasant hotel with feeling of Valparaiso.

Miinukset: Breakfast rather tiny...

Plussat: The staff were very friendly and helpful. The building was somewhat tired and in need of refurbishment

Plussat: The house is really cozy, we got the triple room overlooking the street at the right of the entrance. Ex one. The shared living room is very welcoming and the staff is helpful. Walking distance to nearly any place.

Miinukset: My parents got the room with the patio, it is nice too but I prefer a bedroom with windows.

Plussat: Great bohemian atmosphere (which doesn't mean dirty and run down - quite the opposite, actually!), exquisite vintage furniture. Insanely well-located yet pleasantly quiet. The owner sat down with us and gave us a lot of tips and recs. Unmissable, really.

Miinukset: Maybe breakfast could be improved a bit, but that's just nitpicking. Fantastic place.