Venetsia hotellit Santa Croce

Plussat: Thank you for the most memorable wedding anniversary . Your hotel is splendid and in a perfect location. Breakfast was so relaxing in your beautiful garden and the food was impeccable. The view from our window was everything I wanted from Venice perfect. All the recommendations for dinner were on point. Your welcoming was so warm we really will be back as soon as we can. Venice is magical. Keep up the good work. Many thanks

Plussat: Strive to do everything they can to make your stay memorable. Went out of their way to make sure wife and I were taken care of.

Plussat: The bed moved

Plussat: The service is perfect. My favorite person was Davido in the restaurant. He made our stay the best. Thank you!!!!

Miinukset: I loved everything about our stay.

Plussat: Good location, excellent stuff ,very friendly.

Miinukset: No coffee maker in the room

Plussat: The bed was comfortable and we had a lovely outside balcony

Miinukset: I thought the restaurant where we had breakfast was extremely formal and limited selection of breakfast. The lounge upstairs was very dark and drab.

Plussat: Reception staff were all very helpful and efficient.

Miinukset: Room was dark and did not have the view of the canal,

Plussat: The two front desk staff I engaged with most were lovely, knowledgable and provided a great concierge service by discussing restaurant and travel needs, offering options and making bookings. They handled problems and requests quickly, had perfect English, were professional and capable. The gardens were lovely spaces, the inner courtyard especially tranquil. The palazzo origins of the building make you feel more connected to the history of Venice, and the decor was fresh, reflecting the fact the hotel was only created a few years ago. The newness of the place means that USB charging points are conveniently included in the rooms. Fresh fruit in the room, nibbles provided with drinks

Miinukset: The lounge rooms were dour and were not appealing as a place to sit. The hotel photos make them look traditional but in reality they would made a good set for Miss Havisham’s house. Not helped by the fact they were not lit after dusk. I’m sure in warm weather the gardens would be the logical place to sit for a drink, but in cooler weather there is nowhere convivial to sit. The reception area is overwhelmed by a sarcophagus of a table (that exudes the hotel branded scent - available for sale) which takes up any room for communing. When we came in after dinner out and asked to sit in part of the restaurant for a drink (there was some life there) we were told that it was for dining only.... The breakfast was overly formal, stiff service, a la carte only with somewhat limited options. I guess there are local interpretations of eggs benedict, but this was the first time I encountered no ham, no muffin and no hollandaise. The classic room I booked had the advantage of a balcony, with views of the tv aerials of the city. In hot weather the balcony might be a god send, perhaps compensating for the very tiny room, no room for two people to pass the end of the bed! Mould under the rim of the bath did not meet my expectations of luxury. Housekeeping had a go at removing, but it was still there. In summary, a middle ranking small hotel, with middle ranking management, attempting to be luxury boutique. However, this is Venice and I’m not sure this isn’t the norm.

Plussat: The decor of the hotel made you feel as though you were in Venice in its historical heyday. The service was exceptional. Breakfast was very tasty and plentiful. Drinks at the bar were very well crafted. No detail left to chance. We would stay here again.

Miinukset: Nothing.

Plussat: We were so happy with this hotel! Sometimes hotels right by the train station aren't that nice, but this one is great, and the whole area is very pleasant and feels safe. They served one of the best hotel breakfasts I've ever had. All the staff were very friendly and helpful, and the room was beautiful and completely clean. Great shower, too.

Miinukset: I can't think of anything. It really did exceed our expectations.

Plussat: Location Helpful staff Clean Beautiful

Miinukset: Pillows were hard

Plussat: Good location near the station, very convenient, clean rooms, adequate space for 4 people with 3 beds, comfortable.

Miinukset: For 4 people accommodation, they need one & half bath, also by now all hotels should have laundry machines at least one. They need to have a shuttle service for international customers like us from airport, didn't like the breakfast,eggs were smelling.

Plussat: Henkilökunnan asenne, aamiainen, sijainti,

Plussat: The service, the staff, the room style are all amazing.

Plussat: Good breakfast, kind staff, very centeral

Plussat: The property and the room was beautiful.

Miinukset: HUGE PROBLEM WITH THIS HOTEL This hotel has THIEVES working for it. Someone on their staff stole from our room while we were at breakfast. They did this knowing we would be checking out immediately afterwards and that we wouldn’t realize that our belongings would be missing until after we had left. They stole a $1,300 laptop and 200 Euros from my wallet. We don’t even have any recourse because the local laws requires the accusing party to be present at a police station in order to make a complaint.

Plussat: At first our room was a little small but they were so friendly and able to work with us by upgrading our room. Breakfast was delicious, and staff was very professional especially Marta. She helped me change a rvsp we made for a museum by speaking to the people on the phone for me.

Plussat: Perfect location (near the railway station), Great staff and very helpful , Good food. Will definitely recommend this hotel to everyone.

Plussat: Clean, beautiful room, delicious breakfast, kind, convenient location.

Miinukset: Nothing

Plussat: Even inside the room you feel that you were in Venice. The back garden was spectacular. The best breakfast I ever have in a hotel. Great water view from both windows. If I go back to Venice, I will not look for any other place, I will stay here.

Miinukset: The elevator was very tiny. You can't fit two people with their bags, but at least there was an elevator. Many of the hotels there don't have one.

Miinukset: Huone oli pieni.

Plussat: great location lovely atmosphere

Plussat: Staff were accommodating and more then helpful, this hotel has so much charm and is so inviting on arrival. The rooms are spacious and the location is great! Right near the major bus terminal and so easy to access from the airport. We really enjoyed our stay and recommend it to anyone looking for affordable accommodation in Venice! We would definitely stay here on return.

Miinukset: They do not have wireless internet throughout the hotel, you have to pay for it, and use it in the lobby and its not value for money.

Plussat: We loved the friendliness and hospitality of the staff, especially Roberto. We also thought this location is perfect for those who are going on a cruise from Port of Venice since it is adjacent to the plaza where the shuttle bus picks up Breakfast also was fantastic!

Plussat: Great location, very nice room, bit complicated corridor system (but I guess its just Venice thing:), great breakfast.

Miinukset: Bit stinky corridor outside our room but not a big deal really...

Plussat: The staffs are friendly. The location is excellent - just next to Piazzale Roma, and a bridge away from the rail station.

Plussat: Sijainti

Plussat: Sijainti oli hyvä ja kahden huoneen huoneisto oli 4 henkilön tarpeisiin sopiva. Aamiainen oli laadukas ja kokonaisuudessaan hintalaatusuhde oli hyvä.

Miinukset: Illan sateen jälkeen huoneen lattialle ilmestyi jostakin vettä, mikä ei ehkä ole tavatonta vanhassa rakennuksessa Venetsiassa...

Plussat: Ystävällinen henkilökunta; oma design (kalusteet) - hyvät yhteydet jatkaa matkaa kävellen Markuksen torin suuntaan. Viihtyisä ja siisti aamiaishuone sekä viehättävä sisäpiha varpusineen ja pääskysineen. Suosittelemme aikuisille matkustajille. Oletamme, että lapsiperheet saavat myös erinomaisen palvelun.Savuttomia huoneita eikä kokolattiamattoa on iso plussa.

Plussat: Breakfast good. Room very comfortable. Position excellent for accessing all areas of Venice.

Miinukset: On arrival , member of reception staff very brusque but subsequent staff very helpful and courteous.

Plussat: hyvä sijainti lähellä rautatieasemaa ja vesibussiasemaa. Mukava sisäpiha.

Miinukset: Huone ok, mutta lähes ikkunaton. Henkilökunta voisi olla ystävällisempää.

Plussat: Close to train station and water bus transport. Good restaurants in close proximity. Overall a good locaton to enjoy Venice.

Miinukset: A minor inconvenience was the policy relating to continental breakfast room service. There was a different menu for room service which was not suitable and the staff (or policy) does not allow the guests to choose their own breakfast and take it to their room.

Plussat: Closness to places we wanted to go and near the Rome Termini for Train service

Plussat: It’s a fantastic hotel with very friendly staff.

Plussat: Kindly staff service, good location, nice room condition

Plussat: Location was perfect for the bus and taxi just a walk over the bridge and there is the hotel. And what a lovely hotel, staff could not be more friendly, so helpful in every way. People might think its a bit of a walk to all the sites but its not as you have to walk around the city to enjoy the whole of Venice not just the main attraction's. but if that is all you want to see then the water buses are a very short walk from the hotel to take you anywhere in the city.Plus I must just say that right opposite the hotel is a very popular little bar called BACARETO DA LELE which is a must place to have a glass of wine and a bruschetta. I would recommend this Hotel to anybody who wants a lovely stay in Venice !

Miinukset: Just a bit more clarity on the breakfast as to which is continental and which is main so you don't get charged for the wrong one as we did. but as soon as we pointed this out it was changed with no fuss at all. Staff are lovely !

Plussat: Excellent room service and little surprises for honeymoon.

Plussat: The Hotel is run on very traditional lines, with unformed staff, who I personally found to be always helpful and very efficient. It could be that guests who prefer a more relaxed and laid back staff may find the conservative and formal hotel environment not to their taste. However, I felt this hotel and the staff more than lived up to my expectation and helped make my visit to Venice one which will live with me forever. If you can do so, I can recommend the rooms with a view over the canal at the font of the hotel, well worth the extra cost and looking out over the canal and Venice added much to the ambiance of the stay.

Miinukset: There was nothing I didn't like about this hotel.

Plussat: Good decorations. Location is very near bus station and about 30mins walk to San Marco sq, so manageable.

Miinukset: Small rooms, but that's to be expected on Venice islands, space is a premium.

Plussat: Perfect location, not to busy but still on the water.

Miinukset: Water on sidewalk when we got there

Plussat: The hotel was beautifull, the bar area was excellent, newly remodeled. Location was very convenient because we drove to Venice and was close to public parking garage.

Plussat: Breakfast selection + location, right by the train station

Plussat: Stunning hotel and and excellent location

Miinukset: Beautiful hotel but unfortunately double charged for the room paid upfront and was told I had to pay again, I had to catch a plane or would have disputed at the time hopefully the hotel will resolve

Plussat: Jacuzzi

Miinukset: The breakfast

Plussat: Breakfast was pretty good. Staff was friendly and helpful. Pleasant stay in the hotel.

Plussat: Great room and location...

Plussat: Casa nigra is wonderful! The hotel building is an old Venetian Palazzo right in front of St.Lucia. The room we got was majestic! Wonderful old furniture with a modern bed and bathroom. The staff was also very very nice, took time to show us around and told us a little bit of the buildings history! We definitely enjoyed our stay and there is nothing to complain!

Plussat: It was close to Santa Lucía Station

Miinukset: The floor wasn't clean in one of the rooms, the A/C didn't work. And we asked the staff and they never went to fix it up. And it is so bad that in such a turistic city, the reception were not 24h.

Plussat: Kaikkialla oli erittäin puhdasta ja aamiainen oli hyvä ja kaikki sujui nopeasti.

Miinukset: Sisällä täytyi olla ennen klo 12.00. Olisin voinut jonain iltana vipyä ulkona pidempään.

Plussat: Siistiä joka paikassa. Avulias henkilökunta. Oikein hyvä aamiainen.

Miinukset: Äänieristys olematon. Huoneet tosi askeettisia.

Plussat: Sijainti erinomainen, alle 10 min rautatieasemalta, helppo löytää. Rauhallisella alueella ja lyhyen matkaa ravintoloihin, kauppoihin. Vanhanajan tunnelmaa.

Plussat: Erikoisesti ikkunanäkymästä. Ystävällinen henkilökunta. Melko lähellä bussiasemaa.

Miinukset: Heikko äänieristys huoneiden välillä, vaikka alue olikin muuten rauhallinen.

Plussat: Everything was great! The location is quite nearby the central station on foot, easy to access to the shopping area. The breakfast is simple meals but it’s good to have:) Also I could leave my luggage after checkout for free:)

Miinukset: Nothing:)

Plussat: It was perfect for me, but I was travelling alone. I don’t think it would suit anyone as it was very basis, and not for families etc;

Miinukset: I loved it, it’s not sound proof, but the accommodation was not noisy.

Plussat: Location is very good, close to Pizzale Roma, peaceful and quiet.

Plussat: The hotel is near the bus station (Piazzale di Roma), the Museum of the Academy is 10-15 minutes walking. In general, if you are in Venice, it is not so important where you live - you can feel the spirit of the city everywhere. However, I would not recommend this location for more than one night - it is better to stay away from the outskirts, closer to the center for the better impressions.The rooms are sterile clean and modest - it's a monastery after all.

Miinukset: Breakfast is more than modest - a snack rather.

Plussat: Ok pidin kaikesta hyvästä

Miinukset: Ok ei siellä ollut mitään josta en olisi pitänyt

Plussat: Room and bathroom were exceptionally clean. Grounds were well kept and the whole atmosphere was quiet and restful. Very, very nice staff members!

Miinukset: Breakfast had few options. Some fruit would have been a great addition.

Plussat: siisti paikka, oivallinen sijainti, turvallisella alueella, lyhyt matka vaporettoon, busseihin ja junaan.

Miinukset: huone oli niiiin riisuttu, että siellä ei voinut olla kuin nukkumassa. Koko hotellissa ei ollut mitään paikkaa missä olisi voinut mukavasti istua ja vaikkapa lukea.