Venetsia hotellit Santa Croce

Plussat: The hotel has an unbeatable location as it seems to be in the middle of everything but a bit tucked away at the same time. The staff is very helpful and eager to make your stay as nice as possible.

Miinukset: The temperature cannot be lowered much during the winter so, even though is cold outside, the room can get very hot. I’m any case, we just opened the window a little and that fixed it

Plussat: great location lovely atmosphere

Plussat: Staff were accommodating and more then helpful, this hotel has so much charm and is so inviting on arrival. The rooms are spacious and the location is great! Right near the major bus terminal and so easy to access from the airport. We really enjoyed our stay and recommend it to anyone looking for affordable accommodation in Venice! We would definitely stay here on return.

Miinukset: They do not have wireless internet throughout the hotel, you have to pay for it, and use it in the lobby and its not value for money.

Plussat: We loved the friendliness and hospitality of the staff, especially Roberto. We also thought this location is perfect for those who are going on a cruise from Port of Venice since it is adjacent to the plaza where the shuttle bus picks up Breakfast also was fantastic!

Plussat: Great location, very nice room, bit complicated corridor system (but I guess its just Venice thing:), great breakfast.

Miinukset: Bit stinky corridor outside our room but not a big deal really...

Plussat: The staffs are friendly. The location is excellent - just next to Piazzale Roma, and a bridge away from the rail station.

Plussat: Sijainti

Plussat: Sijainti oli hyvä ja kahden huoneen huoneisto oli 4 henkilön tarpeisiin sopiva. Aamiainen oli laadukas ja kokonaisuudessaan hintalaatusuhde oli hyvä.

Miinukset: Illan sateen jälkeen huoneen lattialle ilmestyi jostakin vettä, mikä ei ehkä ole tavatonta vanhassa rakennuksessa Venetsiassa...

Plussat: Ystävällinen henkilökunta; oma design (kalusteet) - hyvät yhteydet jatkaa matkaa kävellen Markuksen torin suuntaan. Viihtyisä ja siisti aamiaishuone sekä viehättävä sisäpiha varpusineen ja pääskysineen. Suosittelemme aikuisille matkustajille. Oletamme, että lapsiperheet saavat myös erinomaisen palvelun.Savuttomia huoneita eikä kokolattiamattoa on iso plussa.

Plussat: Breakfast good. Room very comfortable. Position excellent for accessing all areas of Venice.

Miinukset: On arrival , member of reception staff very brusque but subsequent staff very helpful and courteous.

Plussat: hyvä sijainti lähellä rautatieasemaa ja vesibussiasemaa. Mukava sisäpiha.

Miinukset: Huone ok, mutta lähes ikkunaton. Henkilökunta voisi olla ystävällisempää.

Plussat: Close to train station and water bus transport. Good restaurants in close proximity. Overall a good locaton to enjoy Venice.

Miinukset: A minor inconvenience was the policy relating to continental breakfast room service. There was a different menu for room service which was not suitable and the staff (or policy) does not allow the guests to choose their own breakfast and take it to their room.

Plussat: Closness to places we wanted to go and near the Rome Termini for Train service

Plussat: The view, and especially the ONLY balcony in the hotel. Free Murano tour with private water taxi both ways.

Plussat: This is a GREAT hotel! Location is great. Staff is awesome...so friendly and attentive. Decor really gives the feel of romantic Venice. Highly recommend it!! Gianni and Roxanna were the best!

Plussat: A gem of a beautiful small hotel. Staff very caring and helpful in all matters. Our room had everything one could wish for.

Miinukset: Nothing

Plussat: Atmosphere in this hotel is truelly unique. It is stylish, in baroque Venetian style. Beds are super comfortable, rooms are spacious and clean, bathrooms are very comfortable. Service is polite and can go any lengths to make your stay special. We have stayed in the new wing of teh hotel - very quiet although a little bit isolated. If you prefear vividness of the Grand Canal you should stay in one of the rooms overlooking it - all rooms are beautifully decorated. Water taxi can be order directly at the doorstep.Breakfast is small but fresh.

Plussat: This is a charming boutique hotel right on the Grand Canal. Our room was beautiful, spacious and very quiet. The staff is outstanding - always friendly and extremely helpful. One of the best hotels we've ever experienced.

Miinukset: n/a

Plussat: Very comfortable

Plussat: This is a lovely character hotel with a great location on the Grand Canal. The staff were very friendly and helpful. The rooms are elegant and clean.

Plussat: The staff members were all very plesant and accomadating.

Plussat: The staff was wonderful, from the minute we arrived and greeting us by name, to every detail during our stay. The location is perfect and the accommodations great.

Miinukset: No, nothing we did not like.

Plussat: Excellent location, nice rooms and very helpful staff

Plussat: It's nice located close to the railway station, even though you have to search a little bit in order to find it ;-) It's a nice little hotel with very friendly staff!

Plussat: nice and wide rooms. the location is perfect and it worths the money spent.

Plussat: Fantastic location. Room was wonderful. Most of the staff was very kind and helpful.

Plussat: Location boutique hotel

Miinukset: No kettle in room

Plussat: This Hotel was fabulous, from the quality of the staff to the detail of the rooms. The breakfast was always beautifully presented with great staff. The location was so easy to find and perfect for getting to the train station and ferry. I highly recommend this hotel!

Miinukset: Nothing was a problem at this gorgeous hotel.

Plussat: There is a lovely rose garden that overlooks the Grand Canal. It is so lovely to sit out there and eat breakfast or have a bottle of wine in the evening. They have a fabulous continental breakfast also.

Plussat: Everything. Thats it! Wonderful rooms wonderful showers, wonderful gardens,

Miinukset: Breakfast limited but still good

Plussat: Great Location on the Grand Canal

Miinukset: Breakfast in the Garden overlooking the Canal was excellent however the breakfast (Included in the rate) didnt include cerials or Cheese / meat choices that you normally get with a buffet breakfasts at similar (and cheaper ) Hotels

Plussat: We enjoyed the breakfast in the garden

Plussat: Excellent hotel, great location overlooking the grand canal, friendly and helpful staff

Plussat: The staff was very helpful and we traveled with our 6yr old.. Nice stay and would say again... Anyone can split hairs but all-in-all it was as we expected for a 4 star in Europe...

Plussat: Very nice , helpul and friendly staff. The location is very convenient and the service excellent. The rooms were clean and beautiful.

Plussat: Very clean , great breakfast

Plussat: Historic building, good breakfast selection - super breakfast room - get there early to snag one of the two tables on the canal front balcony. Front desk and breakfast room staff are friendly and responsive. Was upgraded for one night - nice to ahve a larger room but required a move the second night.

Miinukset: I booked a single room - advise to get a double as although fully functional, the single rooms are tiny. My room did have a view over the side canal though and large windows in the sleeping and bath rooms!

Plussat: We really enjoyed our stay. The building was built in the 1300's. We just loved the history of it. The staff went above and beyond. The breakfast was good. The location was great. About a 5 minute walk from the water bus stop and about 15 minutes from St. Marks square. After being in the crowds all day it was nice coming back to our quiet little corner of Venice,sitting on the balcony with a glass of wine watching the sunset and the boats go by.

Miinukset: I would have given it a higher rating except our room was on the bottom floor. It was very damp and the AC did not work well at all We did let them know the unit was not working properly and I am hoping they will replace it for future guests.

Plussat: Location

Miinukset: Steps. Some steps were loacated in the middle of the room.

Plussat: Location was excellent. Day staff were very cordial and helpful, even upgraded my daughter and me to a suite.

Miinukset: The night staff (front desk) was also doubling as a bartender in the bar. He was most unpleasant and made it clear that the five of us in the bar were a big inconvenience for him even though there was no activity on the front desk.

Plussat: wonderful breakfast on the balcony overlooking the Grande Canale and drinks in the evening as the bar is always open and cosy. A lovely room and very clean.

Miinukset: loved everything

Plussat: Great location on Grand Canal. Suitably quiet neighborhood, even though close to almost everything you want to see in Venice. Friendly staff (offered the upgrade to bigger twin room for our teenagers at no cost).

Miinukset: Should learn to be more friendly and not so rude. Unfriendly atmosphere.

Plussat: The location was away from the crowds yet convenient to the Vaporetta and other sites.

Miinukset: The staff was not very knowledgeable about the area.

Plussat: Quiet location, but easy access to main sights. Breakfast overlooking Grand Canal.

Plussat: The location is perfect - sitting on the porch right on the Grande Canale with a drink after a long day's walking around in Venice is a treat. The room was large with enough space for a family of four.

Miinukset: It is difficult to find when you first look for it.

Plussat: Staff was incredibly friendly, attentive, very much a family atmosphere. Wonderful complimentry breakfast buffet, loads of food to choose from. Hotel accessible via water taxi and prime site right on grande canal. We will plan to stay at same hotel again next year, hopefully for two weeks, to spend more time on the grande canal and to tour more of italy, a beautiful and friendly place. The hotel also offered free water taxi to the Murano Glass factory and to San Marco Square.

Miinukset: No elevators to upper floors. Must be able to go up and down several steep stairs. We had plenty of help getting our luggage up and down so we had no problems.

Plussat: All the staff were more than helpful

Miinukset: yes it needs system for keeping the breakfasts warm

Plussat: We found this hotel very quaint and comfortable. The breakfast was really nice and the setting was lovely. I have already recommended this hotel to some friends. The only thing was we found it quite hard to find, but then I would guess a lot of hotels in this area would be the same. We thoroughly enjoyed our stay.

Plussat: Well decorated rooms, great location.

Miinukset: Requested extra bed, which was not available, so had to get extra room with full price but wasn't like the other rooms.

Plussat: The views were amazing and the room was very comfortable

Plussat: Our room (210) had two balconys over the Grand Canal, with superb views in all directions. The room is fabulous - tastefully modernised with many original features maintained, as the rest of the hotel was. A really indulgent way to see Venice.

Miinukset: However, the staff were surly at breakfast, which was only average. In short, a superb building in a peerless location, with snooty staff.

Plussat: This hotel is a recently renovated 16th century palazzo on the Grand Canal in Venice. Our room was quite small, but adequate and had a nice view of the Grand Canal. The bathrooms have bathtubs and are an nicely done and an adequate size. The hotel is 15 minutes by foot from St Mark's Square which we liked as it was somewhat away from the main tourist area. However, it was easy to go to St. Mark's by foot or boat.

Miinukset: The entrance is somewhat hard to find the first time, and the rooms are quite small, but per above, still work.

Plussat: The hotel was central, yet secluded. Perfect.

Plussat: Location on the Grand Canal and very close to a vaporetto stop is fabulous. We stayed in a junior suite, which was very roomy and faced the canal with a fabulous view. Double glazing kept out most the canal traffic noise which we rather liked anyway! I think other rooms face over a lovely garden area at the back which may be quieter. Terrific bar area downstairs which looks out towards the canal and there is a water taxi pick-up service at the hotel's own dock. Staff were very helpful and friendly. A great experience and we will certainly stay there again on our next visit to Venice.

Plussat: Clean, comfortable room, with excellent location, and pleasant staff who were helpful in providing tips and suggestions for our first visit to venice.

Plussat: Upeat huoneet ja asiallinen palvelu.

Miinukset: Aamupala ja tila hieman pieni

Plussat: Nothing

Miinukset: We did no receive booked Deluxe room. Our room was very poor, small and noisy. Staff said only "Sorry" and smiling. There is no any restaurant or cafe for dinner. Very expansive for their service.

Plussat: We appreciated a lot the friendliness of the staff, who were very helpful. We had a beautiful room, very big and comfortable, spotlessly clean, with a great view over Canale Grande.

Miinukset: Careful: when we paid the bill at the reception, we were checked out, meaning when we returned to our room we could not enter it anymore, resp. inside all electricity is dead. This makes for a strange feeling - to be avoided. Suggestion for breakfast: it was a pity that only scrambled eggs could be served whereas we would have loved to have fried ones - which meant we did not have any during our stay. The dark bread (heated in the oven?) would fall inro 100 pieces when trying to cut it open. Freshly baked bread from bakery would have been a nice alternative.

Plussat: the hotel was in a very good position, also very clean and well fitted bathrooms.

Miinukset: the reason I would not return to this hotel is the very very poor service, reception staff screaming at someone down the phone while we were having a very pricey prosecco at the bar (no nibbles offered) never been anywhere in Italy and not had nibbles. Breakfast was a total shambles the lady serving just could not cope 6 rolls and 6 croissants on buffet at any one time where there were about 30 guests waiting for bread, when they came mine were frozen solid in the middle I complained as could not eat them but was told this is how they arrive so nothing can be done also reception said yes we know but did nothing so had to go without breakfast at least their coffee is good, when you stay in a 4 star you expect some service but this hotel had0

Plussat: Excellent surroundings beautiful furnishings ideal location value for money. Breakfast excellent.

Miinukset: No bar staff!

Plussat: The hotel building is old but inside was a mixture of old and new ( which we liked very much) also in a very good location. The staff were very friendly and helpful.

Miinukset: Our room was smaller than we would have liked. At breakfast we would have liked a pot of coffee on our table and a menu to say what cooked items were on offer that day/everyday.

Plussat: Very nice hotel; great location-close to the train and bus stations. The staff were very friendly and helpful. We would stay here again.

Plussat: Convenient location to train, station, bus station and all the sights. Rooms were clean and generously sized for European standards. Staff was friendly and helpful

Plussat: located on a canal away from the crowds but easy walking distance to main parts of Venice

Plussat: Helpfulness of staff and locality

Miinukset: The coffee at breakfast was poor and could easily be improved. Breakfast did not include any hot food.

Plussat: Picturesque area, close to both Grand Canal and parking garages.

Miinukset: Old plumbing.

Plussat: The staff were very helpful and polite - they could not do enough for you. The room was clean, bright and modern and was a good size for Venice, given that many rooms in the City can be quite small for the price that you have to pay for a 3 * Hotel and above. It is well located in the Santa Croce area has a a lovely garden area but despite its central location is very quiet so perfect for a good nights sleep. If I return to Venice I will stay here again.

Miinukset: Only problem was that on arrival there was a mix up with our room and we had to stay one night in a lower standard room than the room we had booked. However, it was quickly sorted out and we were properly compensated for the inconvenience.

Plussat: The location was just what we wanted - close to all the sights but in a peaceful part of Venice. The staff were very friendly. The breakfast was average.

Miinukset: Like all hotels in Venice, Al Sole was overpriced for the offering. Our room was large but basic and not welcoming, the bed was hard but at least a good size.

Plussat: Siisteys, ystävällinen hlökunta, vanha mielenkiintoinen rakennus, hyvä sijainti

Miinukset: Jouduimme yöpymään yhden yön Carlton Caprissa, joka ei ollut yhtä siisti. Paljon hyttysiä

Plussat: Lähellä letokenttäbussin pysäkkiä, helppo mennä matkalaukkujen kanssa.

Miinukset: Kokolattiamatto

Plussat: Hotelli huone oli sisäpihalle joka oli tosi hiljainen eli mukava,Hotelli oli loistavalla paikalla kun tultiin junalla.Henkilökunta todella ystävällisiä,t Lahtelaiset turistit

Plussat: Hyvä ja mielyttävä hotelli. Lähellä pl Roma jossa linja-autoyhteys lentokentälle sekä autovuokraamot. Sisäpihalla isoja huoneita ja kanavalle pieniä mutta mitkä näköalat!

Plussat: Erittäin hyvä aamiainen ja ihana puutarha, missä sain nauttia aamiasta ym.

Miinukset: Ehkä pikkasen korkea hinta, mikä kohteessa on tavanomaista.

Plussat: Beatiful location, nice garden, very good breakfast

Miinukset: Negligent staff

Plussat: Staff helpful, nice breakfast and cleanliness. Also hotel situated in a very ideal position to train station and buses.

Plussat: not easy to find it, actually location is ok. But tiny small, and bad smell in room, since prices are all high in venice, and we only stay in this hotel, so we choose it. but will never choose again.

Plussat: it's a very small room, it has only 40 cm space around the bed to the wall. it's close to the train station, sound proof is poor, breakfast is not bad, staffs are nice, with 160 euro per night is a little bit expensive, but, it's expensive in venice anyway

Plussat: Close to train station. Was nice to see Venice although a day trip would have done.

Miinukset: Like most things we found in Venice - overpriced for what you get. Although having stayed at a number of hotels across the north of Italy it is best not to expect too much for your money and beware a 3 star or 4 star hotel. It is not the same quality as what you would expect the UK. My advice; do a day trip in to see Venice and then leave.

Plussat: Great location, close to excellent restaurants and nice and quiet as compared to the St Mark square area. A little hard to find w/o directions: from train stn, go L and go over bridge (lots of steps, pack light). Go straight and take the second L, go over a small bridge walk past the church and the hotel is on the L in the courtyard.

Plussat: Only a short walk from the Santa Lucia Station, you cross the Ponte degli Scalzi over the Grand Canal and you're almost there. The absolute highlight of our stay at Ai Due Fanali is their very substantial and delicious breakfast on the rooftop terrace overlooking the quiet square below. It was quite an experience when the Bell Tower rang at breakfast on our first morning, only a few metres away. Friendly, helpful staff too, wonderful place to stay in Venice.

Miinukset: The room we stayed in was a little small, with a busy walking below our window. Request a room with windows opening onto the square, a view of the Grand Canal would have been ideal!!!

Plussat: the hotel was closed so the management-who were expecting us-moved us to their other hotel across the square; this review is therefore for the ca nigra resort hotel. large rooms with interesting furniture, super modern and large bathroom pretty garden onto the grand canal. good continental breakfast, with more coffee, pastries etc being offered(rare in my experience);a la carte options available and excellent if expensive

Miinukset: armchairs in the room would have been perfect

Plussat: location

Miinukset: Rooms are too small, breakfast needs a lot of improvement.

Plussat: The location, very well placed for access to the train and bus stations and Grand Canal. The evening desk staff were very helpful and helped me plan for the following day, helped with pronunciation of words and made me feel very welcome. I'll use the hotel again.

Miinukset: The day time desk staff were a little unwelcoming. Perhaps a lack of variation for breakfast.

Plussat: Quiet

Miinukset: Small

Plussat: perfect quiet location, access to excellent facilities in adjoining 4 star hotel - beautiful garden by the canal; staff very welcoming and helpful