Venetsia hotellit lähellä Santa Maria del Giglio

Miinukset: The staff and their treatment is terrible. They deducted $520 from my Visa card on the same day of my check in without notifying me and they even stated in their booking page that they will not charge my card anything! They still haven’t returned my money because according to them it takes 20 days

Plussat: Great location, nice room, fantastic roof-bar, and terrace.

Miinukset: Wifi is working terribly. I paid about euros 500/ per night and breakfast is not included...

Plussat: Lovely hotel in the heart of Venice and particularly close to Piazza San Marco. Very modern facilities. Double room is a good size and we had a lovely view of the canal and could hear the gondoliers singing going past. Very clean rooms with good AC and shower/bathroom. Rooftop terrace is a lovely bonus at the end of a day of walking around the city. Very friendly staff. Great that there is a entrance to the hotel via the canal too.

Miinukset: Adding breakfast for €25 per person is very expensive.

Plussat: Kivasti sisustettu huone. Hyvä tyyny. Loistava sijainti.

Miinukset: Aamiaspöydän valikoima.

Plussat: Everything

Miinukset: room service not available all the time as it was motion 24 hours

Plussat: It was so beautiful

Miinukset: Pillows where very soft hard to sleep

Plussat: Excellent

Miinukset: Nothing

Plussat: Location, Staff, Cleanliness

Miinukset: No DJ in Rooftop Bar

Plussat: It was on a small river

Plussat: Sijainti loistava. Aamiaisen prosecco kiva.

Miinukset: Huone pieni ja näkymä huoneesta työmaalle

Plussat: Location of the Hotel is superb. Only a few footsteps away from all the important places of interest. The beds were very comfortable. They have a nice Rooftop, where you can take a rest from the busy crowd.

Miinukset: It's a pity, that the Rooftop is not a real bar, where you can order drinks. It could be a goldmine, if they would invest more - it is not really negative, but it would be an absolute asset to the hotel

Plussat: Location was perfect

Miinukset: The RIP off 240 euros for a taxi from the airport to the end of the causeway. Then a short boat ride to the hotel. Complete robbery. I could have taken a private water taxi from the airport to the hotel for less than half the price. You should not be stealing money from your customers. I am done with booking.com. Used them for years, but no more

Plussat: Cafe

Miinukset: Juice was too sweet, not really fresgh fruits.

Plussat: Water bus just outside, 2 stops to Rialto bridge, 4 to St Marks Square. Shops accessible on foot. Perfect place to stay, staff were lovely. Good breakfast to set you up for the day.

Miinukset: Nothing not to like.

Plussat: I enjoyed the location, good staff and agre at breakfast buffet, awesome site to enjoy the visit to Venice!

Miinukset: the water bus stop is right at the front door of the hotel.

Plussat: Location was excellent. Avoid coffee for breakfast have tea instead.

Miinukset: The coffee

Plussat: The room had a chandelier, beautiful view of the garden, and a large bathroom. Good breakfast.

Miinukset: The staff was a little indifferent, except the porter.

Plussat: Perfect location, beautiful air conditioned rooms and a good breakfast. We will definitely be back

Miinukset: Nothing

Plussat: Nearly everything but one very big negative!

Miinukset: When we first arrived in the beautiful room We couldn’t get the beside light to work. When I shifted the bedside table table a little the badly designed light fell over and smashed immediately. I was then told I would have to pay €120 for the light or the police would be called. I was willing to pay something for the light but felt that it was unreasonable to be asked to pay €120 for a light that 1. Didn’t work in the first place. And 2. The base broke in the process of me trying to fix it. I paid the full amount on checking out as any further delay could have caused us to miss our flight.

Plussat: My mum and I enjoyed our staying at the hotel. The room was comfortable and clean. The bathroom was well-equipped. The choice of food at breakfast time was rather good. The vaporetto station is close to the hotel. The city centre is 15 minutes of a pleasant walk from the hotel.

Plussat: The hotel is gorgeous and the location was just right with a fair walking distance to popular spots. The breakfast is good and staff are exceptional. The hotel sits right along the canal and it is a shame that we did not get a room with a view of the canal as it would have been an amazing view.

Miinukset: Though the cleanliness of the room was good, the only issue I had was that there was a lot of dust around the aircon unit and when we used my partners hairdryer, dust would blow everywhere. Other than that, no issues.

Miinukset: The room was very good but there was no outside view which it was ok with me.

Plussat: It was palatial, but then it is a palace. The room we had was huge and included an extra sitting room with TV but the real glory was the magnificent bedroom with three double glass doors opening onto balconies, two of which overlooked the Grand Canal, just above the Ca D'Oro vaporetto stop. The chandeliers were sumptuous, the bed larger than life, the superb parquet floor looked original, and the furnishings - well, they were Venetian, and spoke of faded, if somewhat tired splendour. The bathroom again was huge and magnificent, with yet another window.

Miinukset: A few gripes, considering the expense. There was really only one useable plug far from the bed for recharging phones etc. and to get to it one had to kneel under a table. Most obviously there was no tea-making equipment. I spoke to the management and they said they once offered it, but people then marked the tables with wet kettles etc so they stopped. It's only a small thing but after a long journey one really wants a cup of something. This problem could be solved easily by covering the table top with a sheet of glass. Another gripe was that there was on offer a selection of nut brittles, crisps, and wafers which were refreshed every day. It emerged later that these were individually chargeable. In most hotels chargeable items are put in the bar fridge which makes everything perfectly clear. Putting them out made them seem like a welcome gift (an apology for the lack of tea). And the breakfasts were so-so and without any of the stylish offerings found in smaller establishments who try harder. But don't be put off by any of this if you really want to experience what it's like in a Venetian palace with a bedroom looking on to the Grand Canal.

Plussat: Fantastic position on the Grand Canal. Beautiful reception and incredible room looking out on to the canal.

Miinukset: Our room View and position

Miinukset: Upon check-in, the receptionist recommended a Free Visit to Murano glass factory, so we took that offer. We then found out that the price for an identical glass piece found in street shops in Venice was about 1/5 of the price sold in the factory, named Fur... Est.... Roset... . I filed the complaint to the hotel, but unfortunately, no management ever answered. I suspect the management may have a share of this introduction activity. I will no way recommend this hotel and hope no other customers may fall into such a trap.

Plussat: Clean and comfortable room. Super convenient position, right near a ferry stop, so no need for moving our luggage around to far. It was unseasonably hot for the end of June and our room was quite warm. The staff organized maintenance on the air conditioner and were very helpful.

Plussat: As general everything was good

Plussat: Great rooms, amazing balcony, incredible location, infront of ferry stop and metres from the main square. Fantastic breakfast. Front desk staff were marvellous. Beautiful room and bathrooms with great showers.

Miinukset: Eastern European staff at breakfast were quite unfriendly and abrupt.

Plussat: A very polished staff. We were taken to our room where the accommodations were explained to us. Our bags delivered by the porter. Breakfast was ample and presented beautifully with outdoor seating right across from the Vaporetto. Location in Venice perfect for St. Marks. It is an area well-traveled by tourists - beautiful, though not necessarily romantic.

Miinukset: Nothing.

Plussat: Delightful hotel on the Grand Canal. Magnificent view from your room. We splurged on the Junior Suite and we were not disappointed. HUGE room and extremely comfortable with everything you need. Absolute luxury!

Miinukset: Nothing we didn't like.

Plussat: Atmosphere

Miinukset: The bathroom shower head, is in a bad location in the bath.

Plussat: The restaurant is very nice...excellent breakfast and dinner! Fabulous bartender!!! We had an issues with our air conditioning equipment dumping water frequently one night...all night long...into the floor. They were very prompt in getting it fixed.

Miinukset: The Murano tour was frustrating. The hotel offers a complimentary shuttle boat to what we thought was Murano... be aware, this is a pre-arranged trip to only 1 ‘factory’ and straight back. I specifically asked the front desk if we could be dropped at Murano, spend time, and then take the public boat further to Burano. She said this would be possible once we were there. We were taken by a hired boat, along with another guest, directly to a factory. The factory demonstrations were great. My kids loved it! But then, the staff walk you around their showrooms. The sales staff are very nice, but it is very clear they want you to buy expensive glassware. The show room is massive and has beautiful glassware...it’s like a museum of very expensive items. I have been to Murano 3 other times by the public boats, and we were able to walk around and experience many of the factories, stores, and the island itself, which it what we were looking for. When we asked the sales staff if we could leave and see the rest of the island, the answer was that it was not possible...they had already arranged our taxi back and that it would be there in 20 minutes to pick us up. I was very upset, and they knew it. Had I known from the hotel that this was to be our Murano experience, we would not have taken their complimentary boat...we would have taken the public boat. I felt like we had been to one of those cheap timeshare tours. Very disappointing and a waste of our time. I also do not think this reflects well in the hotel for agreeing to arrange these types of experiences without a heads up. This left a very bad taste, and because our trip to Venice was rather short, my family missed our opportunity to see the other islands. Hopefully, hotel staff will communicate better with hotel guests about this free ‘tour.’

Plussat: Great location! Close to main attractions Excellent breakfast

Miinukset: Our room location was toward the back alley and was noisy. The air conditioner was tune into heat for winter. But it wasnt cold enough outside. Had to leave windows open for fresh air and thats why it was noisy.

Plussat: Fantastic location rivaling the better known Danieli, a Sheraton hotel, literally next door. Staff are excllent and "there to please and serve" making one feel really welcome, from bellhop to front desk to restaurant waitstaff. Very nice bathroom, beds and ambiance!

Miinukset: Rooms can be bigger, closet space would not be enough for a 3-4 days stay, would have to live "out of the luggage".

Plussat: This hotel was right at the water taxi station. As soon as we walked off the boat we were there. It had a great restaurant and our room overlooked a beautiful church. Aside from that we were a few minutes walk from all the major sites int he area.

Miinukset: No

Plussat: We got an upgrade on our room, the staff were very helpful

Miinukset: No issues

Plussat: Aamiainen oli hyvä italialainen hotelliaamiainen ja tarjoiluthenkilökunta ystävällistä

Plussat: Very convenient location and close to Piazza San Marco hidden away from the throngs of tourists. The lift was not working when we arrived so had to carry luggage to the 4th floor. Breakfast was included in our stay and it was a standard breakfast. Nothing fancy, but fine enough to sustain you for the morning. Can walk a ton of places and the San Vaccharia water taxi stop is very close by.

Miinukset: The lift not working when we arrived. The safe was not functional.

Plussat: Perfect location. One minute walk from the water bus station. You can take water bus here to everywhere - train station, bus terminal, Rialto bridge, Academia, Salute church, Rido island, and even to the airport! Very near the San Marco piazza, San Marco church, and Ducale palace. Elegant and clean room. There is a LIFT in the hotel!! Don't hesitate to choose this place. It worths more than the cost.

Miinukset: Nothing

Plussat: STAFF AND LOCATION

Miinukset: TOO EXPENSIVE FOR FACILITIES BREAKFAST IS VERY BASIC, YOU WOULD EXPECT BETTER FOR THE PRICE THEY CHARGED

Plussat: Staff very friendly and helpful. Simone was excellent and gave good advise - thanks. Good basic breakfast with lots of good coffee. Close to vaporetta stop and st Mark's square.

Miinukset: Bed a little bit hard. Needed extra pillows but provided without fuss.

Plussat: Location location location and the air conditioner worked very well in the hot weather

Miinukset: The smell of the room but it wasn't that bad and the breakfast was really poor

Plussat: Location, staff extremely friendly and polite

Miinukset: None

Plussat: I like everything. Good breakfast, friendly staff, good location just behind Doge's Palace and St.Marko Basilica, a lot of cafes and restaurants around,1-2 min walk to vaporeto stops....

Plussat: The location is perfect and the room was clean.

Miinukset: The breakfast was boring and we had problem with payment with credit card but we resolved.

Plussat: Location of hotel is excellent, only a two minute walk from the Vaporetto Stop - S. Zaccaria (we caught a 5.1 from the railway station). From the vaporetto stop we walked straight ahead and slightly left down a narrow alley to our hotel on the left hand side. The alley is not dark as there are a lot of shops lit up beyond the hotel. The room was a good size, the bed comfortable and the bathroom was a good size. The air conditioning was quiet and set around 22 degrees. Lovely and cool on our return from walking around a very warm Venice. Breakfast was adequate but as we were there for 5 days the choice was limited. The staff were friendly especially Simone (?) who was on the evening we arrived. Others were also very helpful. As mentioned above, the vaporetto stops were a very short walk away and we decided to buy a 3 day pass which was very good value for money. At the time we visited (July) a day pass was 20 Euros, 30 E. for 2 days and 40 Es for 3 days. We paid 7.50 for our single trip from the station to the hotel but this was covered when we returned. Very close to St Marks Square (about 5 minutes walk) and the vaporetto's, taxis and the water buses - not forgetting the gondolas of course. Went on a lovely trip to Murano by vaporetto and came back on a different one so we could see different sights. The number 2 does a lovely round trip along the Grand Canal and again is available from the S. Zaccaria stop yards from the hotel.

Miinukset: The room was a good size and although I asked for some sort of view, as I don't like to look out at brick walls or pipes, etc, the shutters were closed all the time apart from a small gap where I could see a window of a shop across the narrow street. You were asked not to open the windows as this would upset the air conditioning. I would have like the shutters to have been opened a bit more even if the windows should not be opened. The shower head was an old style and fixed into the wall so I could not use it as a hand held to test the temperature of the water so stayed outside the shower with a hand under the water until the warmth started to come through as shower was too small to stay in a corner.

Plussat: location is superb,breakfast very good,staff were excellent and really helpful. we arrived 2 hours early for check in however they had the room ready and made us feel very welcome

Miinukset: nothing

Plussat: We liked everything - fantastic place, staff were very lovely, room was beautiful, breakfast was great. We liked the location too as it was slightly away from all the crowds, but still beautiful. This was our first night in Venice and we even didn't go back to the main islands that day and stayed on Guidecca as it had everything that we needed and had a very relaxing atmosphere.

Miinukset: The TV only had one channel that worked in one room. The shower was only cold water. The price on booking.com is not the real price because they haven't included the tax which you will be asked to pay when your leaving with no prior warning or and I quote "I will have to ring the police", in my opinion this is fake advertising it's like if I was to sell a product then after the customer has used the product tell them they must pay extra tax.

Plussat: Breakfast was fabulous.

Miinukset: WiFi was bad. Location was off the main island, but it was easy to get to the main island.

Plussat: Quiet location in a crowded city.

Miinukset: The room was tiny.

Plussat: Location at the canal, breakfast, nice island

Miinukset: My room was very loud - only a thin sliding door to the neighbors

Plussat: The location and price! At the end of a narrow calle, nestled on a quiet courtyard, just a short walk from the Palanca vaporetto stop, over one small bridge, Hotel Guidecca is a tranquil haven with very easy access to tourist thronged Venice

Plussat: We thought the location was great. Nice and quiet but an easy water bus ride across to all the action. Lovely little restaurants just down the alley dotted along the canal.

Plussat: I liked the lovely breakfast that was included. The room was very clean and shower was great! Shower gel and slippers were provided. Staff were very helpful.

Plussat: As we wanted to be on Giudecca, the location was perfect. The staff were very friendly and the air conditioning worked very well.

Miinukset: The pillows were rather hard.

Plussat: Rauhallinen sijainti ja hotelli, vastaanotto auki 24 h, joka päivä tuli puhtaat pyyhkeet.

Miinukset: Aamupalalla oli paljon makeita vaihtoehtoja mutta suolaista oli aika niukasti.

Plussat: I enjoyed the location, and the staff was very accommodating. The room was spotlessly clean and (with the exception of the night and morning noises from the adjacent room's toilet) it was very quiet and peaceful. The window has a wonderful view of the canal. I was warned that Giudecca (the island) was not a good place to stay because it takes so long to travel to Venice, but that's simply not true. I never had to wait for more than five minutes for a trip to Venice. I should also mention that the price of a room at the Hotel Giudecca was substantially lower than rooms on Venice. The island itself is quieter and calmer. The hotel's breakfast was very good and the service was excellent.

Miinukset: Wifi only works in the lobby. What traveler wants to be limited to that tiny area? Who wants to conduct private business like banking online while surrounded by strangers? It's an unsafe and inconvenient practice. And even there the reception for the wifi was spotty. I would suggest better wifi for the modern traveler. This might be a cost-prohibitive "fix" to make, but if-- like I do-- you have business to transact online while on vacation, you'll want better connectivity to the internet. My single room was organized so that the head of my bed was up against a wall with a door to the next room, and it was pretty clear that right on the other side was a bathroom as I could hear the occupant's "rituals." In spite of these issues, though, the hotel is an excellent value.

Plussat: Great location, friendly staff, good breakfast. Room was a bit small but it was a single... air-con worked well. No noise.

Miinukset: Couldn't open the blinds, but not really a problem!

Plussat: Wooden beams in the room made it very homely. Guidecca is easy to get to from the main island and away from the hustle and bustle. also there is a very nice restaurant on the way to the Palanca vaporetto stop. The staff are very nice there.

Plussat: The Hotel was great! Nice design, welcoming personell, excellent brekfast!

Plussat: location

Miinukset: cold

Plussat: Excellent location in a residential neighbourhood, very quiet, yet very close to the main islands of Venice - close to the vaporetto stop which will take you to San Marco Square in less than 10 minutes. Clean rooms of decent size, staff are very friendly and helpful.

Miinukset: Breakfast is minimal

Plussat: Position and staff

Miinukset: Would have liked free wifi in the rooms as well as lobby.

Plussat: good price quality ratio, nice and quiet away from the crowd, yet still close to Venice itself. Good breakfast service, very friendly and helpful staff. Nice room with view on canal. Close to ferry to bring you to Venice

Miinukset: Shower was rather tiny. Ceiling of lobby was very low so when you're tall you cannot walk straight up.

Plussat: feel at home

Plussat: fair price and comfortable facilities

Plussat: Dispite previous reviews, I emailed the Hotel and was given the easiest directions to follow, perhaps others should have tried this. Breakfast was good, always topped up, great mini bar at fanastic prices, room was fabulously clean and well maintained, staff were both helpful and informative,even to the point of booking restaurants (a must for the most popular), even on departure, due to an early start the night porter made tea and coffee before we left. You may read other reviews slating the TV channels, IE no english channels, but if you are intending staying in your room in Venice to watch the TV, then stay at home, because you are wasting your money. If you are concerned about the location, as I was, don't be, its only 4 stops from St Marcs, and 25 mins from Pizza de Roma and surrounded by 3 or 4 great value resturants. Highly recommended. Would I stay there again??? Most definitely!!!!!

Miinukset: Absolutely nothing to complain about, fabulous from start to finish.

Plussat: The helpfulness of staff, buffet breakfast.

Miinukset: I didn't like the way their internet was set up.