extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel nothing
comfort and design of the room,view breakfast is too expensive
Location, location, location. Felt small & discreet. I cannot fault it. (I did not have any meals there, however).
The staff was very rude. Not the standard for a 5 star hotel.
Very easy walking distance to everything. Breakfast was included in our stay. Champagne was served on Sunday. Great variety of foods to select from and coffee was amazing. The view of the Grand Canal cannot be any better. Hotel room key and safe were old world.
All food services Floor plans complex and not safe. Basic facilities far from everything. Ground floor and lobby bathrooms are so hidden one needs a guide to find them. Many staircases have no hand rails. Cost of bottled water obscene! Drinking water is a basic necessity and should be available not priced as an expensive luxury.
Friendly, great service,comfortable room Difficult to find hotel
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
Reseptionissa oli yksi erittäin ystävällinen hotellivirkailija, nimikyltissä taisi lukea Ugi A. Hänelle 10 pistettä. Hotellihuone oli 257 ja se oli mukava ja siisti kuten kaikki tilat hotellissa. Huonepalvelu oli hyvää. Hotellin sijainti oli loistava; lyhyt matka joka suuntaan. Valitettavasti ilmastointia ei voinut säätää. Aamiaiselle olisimme kaivanneet salaattia, kurkkua, tomaattia ja runsaskuituisempaa leipää. Ensimmäisenä aamuna aamiaistouhu tuntui turhan muodolliselta, onneksi muina aamuina lapset vähän saivat elämää aikaan. Olisi kiva valita pöytä itse.
The location of the hotel was very good and central The personel at the hotel was barely polite. For a hotel this expensive I would have expected better customer service attitude.
The best hotel in Athens. We ended up eating both at the roof top Restaurant and Main follow breakfast room and had excellent food, service and views. Highly recommend! Surrounding neighborhood wasn't very upscale
the place is not five stars it s three stars. The terrace is not covered so the birds take all your food, the bathrooms are tiny and the water spills all over, the internet slow.
Siisti, erittäin ystävällinen henkilökunta jopa siivoojat kysyivät käytävällä voivatko auttaa/tarvitsemmeko apua, hyvä sijainti, rauhallinen, näköala, sisustustyyli Venetsiaan sopiva. Juuri sellainen kuin toivon hotellin Venetsiassa olevankin. ei
Sijainti, avulias ja kohtelias henkilökunta Aamupalajärjestelyt eivät toimineet kovin hyvin