Venetsia hotellit Castello

Plussat: The concierge prepared my arrival perfectly, room was excellent, breakfast room as well. The hotel's location is perfect, just steps away from St Mark's square.

Miinukset: Everything was excellent, nothing to complain about.

Plussat: Fabulous hotel in a fabulous location!!

Miinukset: Even in February the room was quite hot!

Plussat: Everything

Plussat: excellent service, excellent location

Miinukset: none

Plussat: Very good locatiion and fantastic view ! Neatly decorated room and nice breakfast room with canal view. Quick service.

Plussat: this hotel was 5 minutes walk from St Mark,s square and the view from the balcony was stunning.

Plussat: The location was excellent, the view from our room was Grand.

Miinukset: The cafe setting in front was not occupied by guests or customers enough, empty when other places had more customers, not sure how hotel could remedy it. Also the key to the room while impressive would have made us a target if we had dropped it somewhere, perhaps changing to a bar coded card would be better served to guests.

Plussat: We had a deluxe room overlooking the lagoon - wonderful position, beautiful large room, charming staff. Our second visit and we'll be back.

Plussat: ALL of the staff were excellent in their attitude, courtesy and commitment - absolutely first class. The food was outstanding - the best hotel food we have tasted in years.

Miinukset: No

Plussat: Staff was uniformly professional.

Miinukset: Perhaps a bit more warmth. Professionalism tends to leave relationships a bit rigid.

Plussat: Much better hotel than any other 4 star hotels I stayed at Venice before

Plussat: The location is great in the quiet area from S. Elena, away from the busy tourist center. It is an area full of green squares and very close to the water bus stop. The staff is extremely friendly.

Miinukset: One morning we had breakfast, but that did not live up to the description. Luckily we were offered a discount, otherwise it would definitely be overpriced.

Plussat: Friendly staff

Miinukset: No gym and pool

Plussat: This hotel was nice, clean, comfortable even with four people in the room. The courtyard was attractive, and we enjoyed evening drinks and morning breakfast there. Breakfast was a delight with a wide range of options!

Miinukset: Location from venice's sites originally felt far, but a water taxi day pass reduced the amount of walking we needed to do. A plus was that the hotel put us close to Lido and its beaches, so we got some time in the sun as well!

Plussat: Comfortable and stylish, homey vibes and friendly staff!

Plussat: The room was clean as expected. Nothing exceptional about this hotel to mention. location was a little remote from the main square, which was ok. It was a pleasant walk thru the quaint and quiet residential area.

Miinukset: The room was not as depicted in the online photos. The verbal representation of the room was exaggerated. The staff continuously barraged us to purchase the Breakfast inclusion. Which I understood to already have been included when we bought online.

Plussat: Very stylish the lady who checked us in was very very helpful! A gentleman made me a made which was off the menu, very sweet to try and make this.

Miinukset: Too warm in the room. Breakfast was good but could be amazing.

Plussat: A ‘new’ IHG hotel on the south side of Venice. As a hotel - fabulous. Being in Sant Elena and, therefore, above the floods on dry ground - priceless.

Plussat: The location, the interior design, the high standards of cleanliness, the fabulously friendly and efficient staff.

Miinukset: The espresso was hit and miss (tasted like a short americano on occasions)

Plussat: Very nice amenities, breakfast, and location for transportation needs.

Miinukset: Restaurant options are limited.

Plussat: Beautiful location - quiet, lovely, green neighborhood a 2 minute walk to the vaporetto stop. Beautiful courtyard with lovely lounge furniture. Well staffed. Rooms well designed and attractive. All the modern conveniences. Nice cafe around the corner.

Miinukset: Breakfast at 9 euro could have been better, very ordinary, nothing special.

Plussat: Location

Plussat: The rooms were very large and nice for the price. The hotel is located a little over a mile from the Piazza San Marco which was totally feasible because you can walk along the water. We had a 1 year old in tow and it wasn't an issue for us. It was actually nice to be in a quiet area in the evenings. There were also a few parks near by which was great to allow our little one to run and play.

Miinukset: The restaurant staff was friendly but the concierge and check-in staff were not so friendly or approachable as is to be expected from a person holding such position.

Plussat: The staff was nice enough to say that they will take care of the complains and apologized. The breakfast had variety of food.

Miinukset: The staff was nice enough to say that they will take care of the complains and apologized but it wasn't taken care of after all.

Plussat: Hotel was located out of the city centre of Venice which is away from the noise, and the room is nice roomy. We arrive very late on the day and the staff assist us on how to get to the hotel.

Miinukset: The hotel is about 20 mins walk from St. Marco Square and 1 hr by ferry to Piazza Roma, therefore have to plan the time for travelling.

Miinukset: Location. It is a bit far from the city centre and major attractions but still within walking distance.

Plussat: Cleanliness, food, staff, bed, information source, location

Plussat: hotel was great in quiet location and close to boat stop so not far to carry any luggage. I did notice alot of people walking round venice with bags looking lost so great for finding the hotel

Plussat: Mahtava aamiainen! Huone oli tilava ja hyvin varusteltu. Sijaitsi kauniilla paikalla, Lidolle lyhyt venematka.

Miinukset: Etukäteen ilmoitettiin että keskustaan kävelee 15min, hotellissa sanottiin 25 min, mutta kävely olikin liian pitkä tämän ikäisille (60+) helteessä. Siivous tapahtui joskus hyvin myöhään siestan aikaan. Huoneessa oli vedenkeitin, mutta kahvia sai vain eri pyynnöstä.

Plussat: Rauhallinen,esteettinen sisustus,kaunis arkkitehtuuri ja sisäpiha.Sopii ertyisesti biennaleen matkustaville.

Miinukset: Ruoka ei kovin erinomaista.Paneeratut lampaanselykset pettymys,aivan matonta.Lampaanselykset tulisi laitaa punaviinikastikkeessa eikä paneerata.

Plussat: Hotellin sijainti on kokeneelle Venetsian kävijälle erinomainen. Alueella ei liiku turisteja eli tunnelma on aito. Vanha luostarimiljöö antaa hotellille oman viehättävän leimansa. Öisin oli täysin hiljaista.

Miinukset: Olin tyytyväinen, mikään ei ärsyttänyt.

Plussat: Siistit huoneet. Mielettömän hyvä sijainti lähellä keskustaa, mutta kuitenkin pois siitä kauheasta härdellistä. Hyvät kulkuyhteydet ja lähettä Lidoa

Plussat: Hotellin yleisilme oli siisti ja kokonaisuus oli toimiva. Rauhallinen ympäristö. Kävelymatkasta San Marcoon oli annettu liian optimistinen tieto - 15 min tuskin riittää. Hotelliasiakkaiden kannattaa käyttää liikkumiseen vesibussia ja päivälippuja voi suositella jo hotellin esittelyn yhteydessä.

Miinukset: Hotellin aamupala oli hyvä, mutta ruokailutila oli ahdas.

Plussat: very peaceful,clean too

Miinukset: very quiet in the bar in evenings,could not enjoy night in hotel,would have to venture out.could have been more of a choice i food for breakfast

Plussat: It had large modern rooms in a quieter area of Venice with some lovely green space but still close enough to the tourist attractions of Venice.

Plussat: This is the 3rd time I stayed in this small hotel, located near Arsenale with commanding views of the St'Mark basin. The views are beyond words, rooms small but cosy with wooden surfacers and very well equipped bathrooms. Breakfast takes place in the ground floor with spectacular views and good choice of products. Staff very helpful and friendly. Looking forward to return.

Miinukset: Nothing

Plussat: Wonderful location close to Vaporetto stop for when you arrive. A beautiful part of Venice to explore on foot and no more than 5 minutes away from San Marco as well. The breakfasts are wonderful, served in a delightful breakfast room. Hotel rooms are beautifully decorated and fitted out with amazing lagoon views ( see photos). Can not recommend this property highly enough. We’ll be back, we hope.

Plussat: Beautiful view from the window and good location. It’s very near from the station of the water vehicle. Friendly staffs and delicious breakfast. Room was clean.

Plussat: Location is good.

Miinukset: The room was too small and lighting in the room was not so good, AC was not working even weather was good but it is too noisy to sleep with windows open. And no food service in the room.

Plussat: Beautiful old world charm in a great location. We had water views from the window which made our stay extra special. Maria made my birthday morning special with a bright smile, champagne and cake. Lorenzo was very helpful throughout our stay and informative with arranging a restaurant booking for us. Very good selection of gluten free products offered when requested.

Miinukset: I really wanted to give this hotel a 10/10 but unfortunately a few things prevented that. My husband had been corresponding with the hotel for months to organise a gluten free cake for my birthday. The night before the birthday he checked and it appears that no cake was ordered. The hotel did offer us champagne and a couple of pieces of gluten free cake in the morning but the process was much too hard. We had also booked an additional night in the same category room a month before our stay and were told we had to change rooms on the morning of our last day. Turned out we didn’t have to change so I’m not sure if all the confusion was due to the language barriers or hotel staff being wanting to exercise some power. Also the shower head had a leak which flooded half the bathroom every time we used it.

Plussat: Staff were friendly and helpful. Location was amazing. Room was bigger than expected and the bedding was divine. Definitely would recommend and will stay there again if we go back to Venice.

Miinukset: Nothing.

Plussat: The location is exceptional, rooms very well maintained and nice restoration (we've been at the place several times, even in the time of the previous owners). Gorgeous views, good breakfast. Staff really nice. Close to vaporetto and all great landmarks.

Miinukset: Sänky olisi voinut olla pehmeämpi

Plussat: This is a beautiful hotel with a perfect location. If its near all the main sights of Venice. The room was spacious, clean with a little bit of old style glamour thrown in. Many thanks for a memorable stay..

Miinukset: Absolutely nothing!

Plussat: This is a lovely hotel with very friendly and helpful staff. We loved the view from our room, watching all the boats and cruise ships sail by was fascinating. The hotel was charming, small and friendly. The rooms were warm, clean and had all you needed

Miinukset: The shower in my room needed a little work

Plussat: The room felt very upscale and the location was good. Breakfast was good quality.

Miinukset: The staff was not very friendly, the bed was very firm, and the stand up shower flooded our bathroom floor everytime we used it.

Plussat: View on the lagune; design adn confort oth the room

Plussat: room with a great view

Plussat: The location is fantastic, just off the main tourist drag but close to everything. Gorgeous city and lagoon views from most windows. Breakfast tables outside face the water and boats.

Miinukset: No complaints.

Miinukset: Relatively slow internet with complex login procedures.

Plussat: The staff were excellent, in particular the reception staff, very friendly and helpful. Views from our particular room exceptional. Very clean and tidy, looking forward to staying there again in the near future.

Miinukset: Like the majority of hotels in Venice somewhat overpriced, but it was high season.

Plussat: The view from the room was fantastic. We had the corner room, with the view of St. Marco's and the Lagoon. Staff were extremly friendly and helpful. We had a pleasant stay there.

Plussat: Room & Location (not too near centre area which could be quite crowded

Miinukset: None

Plussat: Avulias ja ystävällinen henkilökunta, etenkin nuori mies respassa oli tosi avulias kertomaan nähtävyyksistä ym. Siisti hotelli, hyvällä paikalla, erinomainen aamiainen.

Plussat: The location and the view is fantastict. The staff and the room was in top. We can surely recoment this hotel to anyone and we can hardly waite to go back !!

Plussat: Location, bed, staff. Era responsible in time sou corona virus, well organized and prepared with many sanitizer station, mask enforcement, etc. well done.

Miinukset: Breakfast is a lot of food but quality of ingredients is average, especially capuccino, bread and juice could be better. We had a room with terrace, the plants in the terrace are not very well kept, some weed growing and some plants dead.

Plussat: Breakfast was fast and tasty. The location was really excellent, 2mins to the bridge of sighs and close to all major attractions. Room was clean and comfortable.

Plussat: Location is amazing, 2 mins and you're on the canal, 5 mins and you're in the main square, Amazing views all around. Breakfast was great, lots of choice, staff friendly & helpful. Room had a small balcony, lots of space, big bathroom, very happy.

Plussat: Nice hotel and great location in a quiet street minutes away from Piazza San Marco

Miinukset: The breakfast was poorly managed but I understand that It might be challenging for the staff since buffet style is not an option because of the restrictions. Anyway the quality of the products was not good either

Plussat: 1. Location was excellent! So close to the water bus stop, and easily walkable to San Marco square and many tourist attractions. We found it very peaceful within the hotel, especially given how close we were to such a busy area. 2. Room was lovely, tastefully decorated and a good size. 3. Staff were excellent! We arrived early and they were able to assign us a room immediately. The hairdryer in the room broke while I was drying my hair, we called down to reception and within 5 minutes they had sent up a plug in hairdryer to use instead.

Plussat: Hotelli lähellä Biennalea, rauhallisella paikalla, siisti, isot huoneet. H

Miinukset: Huoneet olivat viileät. Tyynyt olivat liian suuret.nkilökunta oli ystävällinen.

Plussat: Great location just a bit east of St Marcos plaza. At the end of an alley but easy to find .

Plussat: Loved the location and the size of the room.

Miinukset: We went with another couple. Our room was very hot and stuffy both nights, even though we had talked to the front desk personnel after the first night. Our friend’s room was two doors down and the temperature of their room was very comfortable.

Plussat: Location.

Miinukset: Staff is VERY unfriendly. Room was very outdated. Mattress and pillows were very uncomfortable. Bathroom shower was not working properly and it is very uncomfortable to take a shower in it.

Plussat: Excellent staff, great room that matched website, quality breakfast, globally diverse guests and a great location.

Miinukset: A few mosquitoes in the room.

Plussat: We were warmly welcomed and staff was very nice and helpful. The location is great, not even 10 min to Marcus Square and really close to Riva degli Schiavoni where you can Catch all sorts of buses. Wifi worked great on 1st floor. No problem to do video calls.

Miinukset: Breakfast in Corona times could be better. They are respecting very carefully all rules (Very good!), but it is hard to serve a breakfast (Because buffet not allowed anymore) with very little selection. One has to fill out a sheet with crosses and select what to take - but the selection this way is unfortunately quite limited. For example, the bread was from the freezer I believe and there was only one type of yoghurt. The bathroom could need a refresh, it is certainly over 20 years old. (but clean!)

Plussat: It was a beautiful family run hotel. The staff was amazing, friendly, helpful, and professional. It was in a quiet easy to get to location. We thought it a well appointed gem! We would highly recommend staying there.

Plussat: Location very good, room comfortable and hotel appearance lovely. some staff very helpful and the location very close to the vaparetto water stop san zancharria. ideal for weekend stay.

Miinukset: breakfast provided but scarce and not much variety. booking.com indicated free wifi but this was untrue and we had to pay for wifi. overall the hotel could've put us in a better room as we were staying four days, room basic and expensive for what it was but location spot on.

Plussat: Staff were helpful And friendly

Plussat: Very friendly and helpfull staff. Clean rooms with all the comfort.

Plussat: Staff was very accommodating & pleasant. Water taxi very convenient. Great location by St Mark's Square. Diner recommendation at Carpaccio's was excellent!

Plussat: The room was very clean and the bathroom looked fairly new, so it was quite large, clean and had a bath. The hotel is also situated in a very quiet spot.

Plussat: The continental breakfast. Close to many popular sites. Close to the water bus.

Plussat: it's location

Miinukset: the rooms were small, you could hear everything in the other rooms and hallways, there was no restaurant, the tv did not function properly only a couple of channels were clear. the room had no decor, and the bed linens looked used and old and wornout

Plussat: The staff was so kind and verey helpful, room and the bath was very good in clean, size, quite, free internet, only the break fast could be butter and more choises.

Miinukset: If there is varity in type of break fast, other was every thing is just pperfect.

Plussat: hotel staff were helpful, the location is very close to San Marco Sq.

Miinukset: We had 2 rooms there, air condition was not efficient in one of the rooms. and the style of the rooms were old looking.

Plussat: A fabulous hotel. book with confidence. The room and ensuite were great, breafast offered varied choice and the position was close to the piazza and main shopping area. The staff helped us too.

Plussat: Position, terrace

Miinukset: Rooms require updating and upgrading.

Plussat: The magnificent building, the luxury, the friendliness of the staff. The bed was extremely comfortable! They made our stay memorable!

Miinukset: Nothing. Everything was perfect!

Miinukset: Was sent to another building, not the main one. Didnt like it. The main building is much prettier.

Plussat: Chocolates each night were such a sweet treat. Concierge were helpful and friendly. Thank you!

Plussat: We were in Venice for the Carnival and a Masked Ball. Everything humanly possible to influence was wonderful. We could not fault the hotel, its wonderful staff or Venice itself.

Miinukset: Well, coming home to the coronavirus situation and being quarantined because I had a slight cough that arose in N Italy wasn't great ; but that really wasn't anyone at the hotel's fault!

Miinukset: The room too small for 3 adults: I was expecting an upgrade as they did To a friend of mine who was Aline.

Plussat: One of our favourite hotels. excellent breakfast, attentive staff and a wonderful atmosphere.

Miinukset: There was nothing that we didn't like about this stay.

Plussat: Bed was comfy, beautifully furnished, lovely bathroom, excellent location, nice lounge bar. A great place to enjoy the Venice Carnival.

Miinukset: Check in took awhile but they upgraded me to apologise.

Plussat: Probably the closest 5 star hotel to St Mark's Square.

Miinukset: 1st night in hotel, shower did not drain and flooded the whole bathroom floor. Had to call for someone to come up and drain the shower. He ended up pulling out a big wad of hair the size of my fist.

Plussat: The Location is perfect. The staff was, for the most part amazing. The room was well appointed. The restaurants were definitely 5 star calibre

Miinukset: The concierge's were rude. They did not smile or even acknowledged me as I left and returned to the hotel. I was surprised, because when I stayed a the Metropole last year, this was not the case. They went out of their way to ensure we had everything

Plussat: Location, architecture and staff.

Miinukset: Not one thing.

Plussat: Was great .great customer service ..

Plussat: extremely professional staff, wonderful room, amazing location, a simply extraordinary hotel

Miinukset: nothing

Plussat: This is a superb hotel, in a cracking location, litterally a couple of minutes walk from St Mark's Square, and seconds from the airport water bus stop.. The room and public areas were lovely. We saw no evidence of the staff being unhelpful, quite the contrary, they were very efficient, friendly and welcoming. Recommended.

Miinukset: Nothing

Plussat: comfort and design of the room,view

Miinukset: breakfast is too expensive

Plussat: Definitely the location and the cadre, interior opulent surroundings. Professional and courteous concierge service. Comfortable large bed. The magnificent rooftop terrace.

Miinukset: The only reservation was our room which although very large with high ceiling yet was quite dated, some worn out furniture, rusty heating grills, insufficient lighting, and mosquitoes. The bathroom was especially not up to par and to the high standard we expected.

Plussat: Location and nice hotel restaurant. We could celebrate the second birthday of our granddaughte with the song of the staff.

Miinukset: Expensive

Plussat: Doing nothing for a week

Plussat: The fantastic views across the venetian lagoon - main reason for choosing it. Service was also very high - they really wanted to help, even when the hotel was busy. A true 5* luxury hotel for a special occcasion.

Miinukset: Everything was very expensive but it is a 5* hotel in Venice so you can expect nothing else! having a room ovrlooking the lagoon was great but you also get the noise - there is a major waterbus stop just outside (24 hour service) and a continuous flood of tourists passing so you are right in the middle of the bustle of Venice. Choose a room without the views ora hotel in a location away from San Marco if you want peace and quiet.

Plussat: the location, the history and interior fittings of the room,we did not really use any of the facilities we were not there long enough

Miinukset: the receptionist said we had a restricted view, this actually meant no view , you could touch the building opposite, this was very dissapointing

Plussat: The Terrace Breakfast

Plussat: The courtesy of the staff, nothing was too much trouble, the room was fabulous and the food superb. The location was just right, the hotel itself was a fantastic building and the decor was out of this world.

Miinukset: No

Plussat: Tucked away location near to San Saccaria. I went out of season and hotel looked tired especially our room, albeit half decent canal view it was not a luxury junior suite. Cheap laminate flooring and tired decor. Seats outside hotel were not welcoming. 20 Euro for brekkie was not worth taking which we didn’t. Staff were friendly and looked after luggage after check out. It was an okay stay but wouldn’t choose it again

Plussat: Canal view from room was incredible! Breakfast was amazing and the stuff polite and caring.

Miinukset: The sound of air conditioning may be to noisy.

Plussat: Location was fantastic, quiet but central

Plussat: I am in a wheelchair and their accessible room was really great. Hotel had a lot of charm and the staff was very helpful.

Miinukset: Would like a grab bar in the shower.

Plussat: I’ve stayed at the separated building suite, on the third floor, it was beautiful and quiet. The interior is very good design. Nice furniture and materials. The bathroom was great, especially the jacuzzi and sauna. The bed and hitting system are comfortable. Though the bath requires a slight fixing. The bed and hitting system are comfortable. And a great party tray) On my request, the stuff provided me with coffee, wi-fi pass, a bath robe, and home slippers. Many restaurants and shops around. It’s an excellent 4 stars. Thank you very much.

Miinukset: Requesting things which are usually included and easy to find was a bit distracting.

Plussat: Bathtube was good with Jaquzzi. Breakfast was satisfactory. Front office and breakfast personel was really professional.

Miinukset: Bed was not so comfy. Room was low ceilinged.

Plussat: Great hotel, so welcoming. If the bar was open it would have been better.

Plussat: Location. However, if I had known the room was on 2 levels, I would not have booked accommodation at Liassidi Palace.

Miinukset: Had I known the room we had booked was on 2 levels, I would never have booked the accommodation.

Plussat: Ideal situation near San Marco place and the vaporetto station. Quiet street . Excellent breakfast

Miinukset: The hotel could improve the quality of the bedding and invest in duvet!We were suprised to leave our luggage in the corridor: they could have a luggage storage.

Plussat: Excellent location and staff very friendly and helpful. Beautifully furnished. We thoroughly enjoyed our visit and would recommend this hotel to friends and family (and would visit again ourselves).