Venetsia hotellit lähellä Basilica di San Giovanni e Paolo

Plussat: Very plush for a European hotel, staff was friendly and helpful, great location.

Plussat: Lovede erything about it!

Miinukset: Everything was perfect

Plussat: All of the staff was friendly and helpful. The room was very clean and I would definitely stay here again if I ever go back to Venice.

Plussat: A lovely hotel in a great part of Venice, near St. Marks square. Clean rooms, nice breakfast.

Miinukset: Our standard room was tiny. We could barely open our 2 suitcases up on the floor side by side at the foot of the bed and pass by to get to the washroom. The room was just bigger than the bed.

Plussat: rooms very nice, location good....

Miinukset: staff very nice except for one person at the desk who soured our experience.

Plussat: Room was very and quiet and a good size. The location was excellent. Staff at reception were very helpful. Decor of the hotel was very nice.

Miinukset: There was no view from our room and it was quite dark. The bed sheet on the first night had marks on it.

Plussat: The room was spacious and the location great. It was also absolutely silent which was what we wanted.

Miinukset: This hotel was a bit rough around the edges for a 5* hotel eg scuffed skirting boards, stained carpets etc. The staff were not particularly attentive. My husband asked for a rather basic cocktail, which they refused to make as it was ‘out of season.’ There was a stocked bar and no reason why they couldn’t just knock a quick mojito up. The hotel also took an extra £200+ out of my account as preauthorisation for the stay. I had no real problem with this until I came to pay for the stay on departure and they had not yet released this money and still expected me to pay the full amount on top. I think that was a bit cheeky. I had to phone my bank to release the preauthorisation payment as the hotel had effectively claimed it, removed it from my account and said I’d get it back in 2 weeks. This isn’t acceptable. I also went to the hotel as they have a vegan chef. I expected some decent vegan options but the menu was basic, over priced and unimaginative.

Plussat: very weak breakfast , not good for 5 stars hotel No coffee maker on the rooms , again the hotel is classified as 5 stars but not at all look like 5 stars lobby is very bad heater and internet control were only from the reception i don't know why many other notes

Miinukset: to be honest nothing the hotel level is only could be 2 stars except the toilets are Ok

Plussat: Amazing hotel with brilliant halls upstairs, enjoying it during the breakfast! very beautifull

Miinukset: nothing

Plussat: Everything, it was charming.

Miinukset: No points at all.

Plussat: The hotel is beautiful, like staying in a museum. Having breakfast surrounded by frescoes was a unique experience

Miinukset: I asked the front desk to help me book a train to Florence the night prior to checking out. They told me that they could not do this for me, but not to worry as the trains don't sell out anyway. Unfortunately when we showed up at the train station, the train to Florence we needed was sold out ruining our plans for the afternoon. I stayed in two other hotels on this stay in Italy and in both the staff booked train tickets for me

Plussat: Clean, tidy, great location and really good facilities. Great location and friendly staff. Even when we requested to change rooms, Just to have a bit more of a view of the canal. Staff was really good and helpful.

Miinukset: Nothing

Plussat: Clean, location

Miinukset: The room above the entrance is not very quiet; people outside were very noisy until 1 am

Plussat: Loistava sijainti, kaunis hotelli, äänieristys erinomainen, hyvä aamiainen.

Plussat: Central location

Miinukset: Nothing it was lovely

Plussat: Kivasti sisustettu huone. Hyvä tyyny. Loistava sijainti.

Miinukset: Aamiaspöydän valikoima.

Plussat: Location, cleanliness of hotel

Miinukset: No iron facility, hotel was very noisy

Plussat: Good location very centre and some very helpful friendly staff.

Miinukset: The air conditioning did not work and the room became very stuffy during the evening making it hard to sleep. Also due to the location of the hotel you hear the local church bells ring every hour night and day !! We also paid extra for a canal view but to be honest the views aren’t great and not worth the additional costs.

Miinukset: Ruokailu hotellin ravintolassa oli pettymys, ruoka oli mautonta.

Plussat: Sijainti loistava. Aamiaisen prosecco kiva.

Miinukset: Huone pieni ja näkymä huoneesta työmaalle

Plussat: great location, helpful staff, beautiful rooms, very comfortable bed

Plussat: Room was nice and one of the best bathrooms ever, we had bath robes and the bed was comfy.

Miinukset: Reception would not accept UK driving license as identity, which is idiotic as these are international, reason was .....Brexit. We were expecting a room in the actual hotel, we had to be taken to another building.

Plussat: Location is amazing, 2 mins and you're on the canal, 5 mins and you're in the main square, Amazing views all around. Breakfast was great, lots of choice, staff friendly & helpful. Room had a small balcony, lots of space, big bathroom, very happy.

Plussat: 1. Location was excellent! So close to the water bus stop, and easily walkable to San Marco square and many tourist attractions. We found it very peaceful within the hotel, especially given how close we were to such a busy area. 2. Room was lovely, tastefully decorated and a good size. 3. Staff were excellent! We arrived early and they were able to assign us a room immediately. The hairdryer in the room broke while I was drying my hair, we called down to reception and within 5 minutes they had sent up a plug in hairdryer to use instead.

Plussat: Hotelli lähellä Biennalea, rauhallisella paikalla, siisti, isot huoneet. H

Miinukset: Huoneet olivat viileät. Tyynyt olivat liian suuret.nkilökunta oli ystävällinen.

Plussat: The location was excellent - very close to everything and to transportation, the staff was helpful, the breakfast was good although basic. The hotel is renovated and has a very pleasant atmosphere.

Miinukset: We were put in the new wing. Our room was part of an appartment that can be rented out as single rooms. We got what was probably the living room. It was very nice and spacious, but the bed was a folding sofa and wasn't the most comfortable bed in the world. Not a showstopper though...

Plussat: Loved our apartment with two rooms and a bathroom it was perfect for our family. Lovely service and great reception staff. Location is perfect. Would stay again and definitely recommend.

Plussat: Loved the location and the size of the room.

Miinukset: We went with another couple. Our room was very hot and stuffy both nights, even though we had talked to the front desk personnel after the first night. Our friend’s room was two doors down and the temperature of their room was very comfortable.

Plussat: I like the most the localization of that place:)

Plussat: Location.

Miinukset: Staff is VERY unfriendly. Room was very outdated. Mattress and pillows were very uncomfortable. Bathroom shower was not working properly and it is very uncomfortable to take a shower in it.

Plussat: Excellent staff, great room that matched website, quality breakfast, globally diverse guests and a great location.

Miinukset: A few mosquitoes in the room.

Plussat: Excellent location, very clean rooms. Staff was lovely and extremely friendly.

Plussat: It was a beautiful family run hotel. The staff was amazing, friendly, helpful, and professional. It was in a quiet easy to get to location. We thought it a well appointed gem! We would highly recommend staying there.