Venetsia hotellit lähellä Campo San Polo

Plussat: The view, and especially the ONLY balcony in the hotel. Free Murano tour with private water taxi both ways.

Plussat: Everything, it was charming.

Miinukset: No points at all.

Plussat: The hotel is beautiful, like staying in a museum. Having breakfast surrounded by frescoes was a unique experience

Miinukset: I asked the front desk to help me book a train to Florence the night prior to checking out. They told me that they could not do this for me, but not to worry as the trains don't sell out anyway. Unfortunately when we showed up at the train station, the train to Florence we needed was sold out ruining our plans for the afternoon. I stayed in two other hotels on this stay in Italy and in both the staff booked train tickets for me

Plussat: Room was gorgeous and bathroom was perfect

Miinukset: Nothing

Plussat: Went to celebrate 20th anniversary. Stayed in a 3 star hotel in Venice before and this was certainly more posh and the price tag reflected that as well. Nice amenities that we were not aware of: breakfast was included at the restaurant, 30 minutes per room of private sauna, jacuzzi or steam sauna time per day. Hotel is a 5 minute walk to St. Mark's Square etc.

Miinukset: Staff are very well dressed and say the right words, but I never sensed any authenticity, warmth, friendliness, etc.. I asked for assistance on several occasions from different people related to getting to the airport, a restaurant recommendation, directions, etc and the responses were typically curt and robotic. The only exception was the porter/bellhop from the Philippines, he was great. I would expect more from a 4-star hotel when I'm paying $400-500 per night. It was as if they didn't like their jobs. The same experience was noted in the restaurant which was located in the sister hotel next door. Doubt I will return given the opportunity.

Plussat: Well decorated rooms, great location.

Miinukset: Requested extra bed, which was not available, so had to get extra room with full price but wasn't like the other rooms.

Plussat: The views were amazing and the room was very comfortable

Plussat: Wonderful large and luxurious rooms. Terrific breakfast! This place was so central and perfect for a romantic stay in Venice!

Plussat: My son and I arrived earlier than check in, but the staff was very pleasant and helpful and let us leave our bags so we could go explore Venice. The person helping us even suggested a route on a map so we could avoid all the crowds due to the Festival of St Mark. Location was fantastic. Breakfast options were plentiful!

Plussat: The hotel offers rooms that are comfortable and conveniently located. It's very clean and the staff is very friendly and helpful. The best part? Some of the rooms have bathtubs! After showering in the world's smallest showers across Italy, it was fantastic to be able to take a bath.

Miinukset: Nothing. It was perfect for me.

Plussat: Location was great and Silvia and Patrick were amazing with our family. My wife has celiac and they accommodated her. Breakfast was amazing was a great experience and would love to recommend to anyone that is going.

Miinukset: Can't say a bad thing

Miinukset: We spend two nights in this hotel. The room was not clean and was very small and smelly. there was not even room for luggage in the room. The worst part was on the first night hotel fire alarm went off and we had to evacuate our room. There was only one staff working at night and he didn't know what was the issue and the alarm was on for the whole night. He couldn't confirm if it was a false alarm and we could go back to our room safely! so we had to stay up in hotel lobby for the whole night!!! What bothered me most was hotel manager didn't show up at all and he didn't even sent anyone to help that one staff. Even the next day when I ask to have a chat with hotel manager they said he doesn't have time for this and I can write a letter to him!!! They didn't give us any compensation for ruining our holiday and I found the manager very rude.

Plussat: The ambiance the location the price couldn't be better.

Plussat: The Service of the desk manager was outstanding

Plussat: Easy to access train station. Staff very friendly and helpful.

Miinukset: Right off the Main Street so it was very noisy

Plussat: Style, comfort, service, breakfast, wi-fi. Nice fabrics cover room walls. All marble (walls and flooring) bathroom. Although room size was 14 x 11, it was very comfortable. Good quality beds, matress and linnings.

Miinukset: Only problem is bathroom with sewer smell, but this is a common issue in Venice.

Plussat: Best included breakfast buffet I've ever seen!

Plussat: Central Location Very nice lobby

Miinukset: Bed was not comfortable Very limited facilities

Plussat: The location was great, and the staff was eager to please.

Miinukset: There were a lot of maintenence issues. When we got into our room, we noticed that the telephone, refrigerator and one of the wall lights did not work. The staff tried very hard to remedy the situation, but failed. To make up for the problem, they moved us into a new, larger suite. But after settling in to the new room, we found out that the air conditioner, and shower valve were not working. They had a plumber come in to fix the shower valve, but the air conditioner remained broken, and we were forced to open up some windows to get cool air into the room.

Plussat: breakfast was excellent, close to train station, close to canal, close to downtown, very nice, clean, comfortable

Miinukset: ask questions of desk staff acted like they really didn't have time to be bothered to answer my questions.

Plussat: It's at good location

Miinukset: The worst and rudest customer service ever seen. Do not go by pictures, in reality their rooms are very bad. It does not deserve even one star. I ended up making new reservation of an apartment by paying 200 euro per night. Moreover when I tried to cancel my old reservation via booking agency, they threatened us that we may have to leave their property. Now think of what you do when you are with the family on a vacation. Over commercialization has degraded quality everywhere. But this one is the worst. Please STAY AWAY from this hotel.

Plussat: Location is good

Miinukset: We were placed in what is called "the Annex" - never stay there - it is accessed by a dimly lit alley way filled with garbage - no evalators and no view whatsoever. The Hotel Rialto should be embarrassed to count this as part of their establishment.

Miinukset: Unhelpful staff.

Miinukset: Staff was very rude We had lot of luggage there was no one to help take the luggage through the stairs. Charged extra fee If 2 person stay in the room. Gave us 2 twin bed room.

Miinukset: The staff is not customer service oriented. AC was not working and we were above 40C (110F). Couldn't sleep at all

Plussat: Great location, nice and hysteric hotel