Viña del Mar hotellit lähellä Flower Clock

Plussat: Location, views.

Miinukset: A little bit isolated, far from other restaurants, cafes, etc.

Plussat: Beds very comfortable Big room Very good shower Quiet Good sheets

Miinukset: The restaurant very very bad attention Always chating a very slow Very bad Food Nothing good to eat in the list What we order was cold and bad. Very very Bad.

Plussat: Excellent room, great location and views.

Miinukset: Average-to-low quality of food and drinks

Plussat: The staff, especially during dinner and breakfast

Miinukset: beds, noise from other rooms and halls

Plussat: Location , nice view of beach and see ,

Miinukset: The bar closing time 12 am should be 1am

Plussat: we liked everything, all the staff was great. best value DON FRANCISCO one concierge,

Miinukset: THE SMALLEST OF SOAPS,TINY SHAMPOO AND CONDITIONER

Plussat: It was well situated and the staff were excellent.

Plussat: Good sea view

Miinukset: Room had some deficiencies at arrival, no coffee, no foot towel, no plug in the sink Wrong check in deposit amount for 2 rooms with same rate. In the bar slow service although not many people.

Miinukset: The hotel was nice and we appreciated the approach of some of the staff e.g. the gentleman at breakfasts, however we had many issues during the stay: 1) the room was not in the best shape and not always entirely clean, especially there was mold in the shower 2) the room service was insufficient, we received no shower gel and one small bottle of shampoo for 2 people, on the second day, we received only one small mineral water etc 3) the concierge showed little efforts to help. We had an issue with finding a connection to Zapallar, and asked for assistance. All he did was telling us that there are buses going from the main station “quite often” (which in the end proved incorrect) with zero effort to actually find us a connection or offer a hotel taxi. We ended up booking an Uber. In summary, the experience would be pretty good for a *** hotel but it is definitely not comparable with other Sheraton hotels I have stayed in.

Plussat: The room balcony with excellent views

Miinukset: Dishonest staff

Plussat: Good breakfast, not sure where they get the coffee though.

Plussat: Location, over the ocean

Miinukset: Nothing

Plussat: The location is perfect because is Close to everything, the breakfast is another important thing, was really good with a lot of varieties, definitely value for money

Miinukset: The restaurant service, too slow

Plussat: Everything but mainly staff, super friendly.

Miinukset: The hotel reference book was missing from my room, phone wasn't working well and took me ages to contact reception. A cup with hot water took like 40 min to arrive after ordering, had to call twice to ask for it. Apologies were offered though.

Plussat: Great location

Miinukset: The room a bit noisy

Plussat: The room was well appointed and comfortable. Breakfast was of a good standard. The hotel is close to a wide range of restaurants.

Plussat: The staff were very kind and helpfull. The room was clean and comfortable.

Miinukset: The breakfast can be better

Plussat: In the middle of a busy location

Miinukset: A little dark inside but very nice staff.

Plussat: Breakfast is perfect. Recommend to live in. There is a supermarket and a money exchange nearby. It is convenient to take a bus to Valparaiso and take a bus to Santiago from Valparaiso. The fee is only 8000 peso per person and only 3000 peso during the discount period.

Plussat: There was a hair in the bathtub and the jacuzzi didn’t work. The room was extremely small and you could hear people outside talking

Miinukset: Hair in tub. Tub not working. The staff wasn’t very friendly and the breakfast wasn’t good either. It’s too pricey for what it is

Plussat: Service was superior. Location great. Would definitely recommend this Hotel.

Plussat: The breakdast was excellent!

Miinukset: The bed was a bit small, and it was hard to find an outlet to charge my phone.

Plussat: Very friendly staff, clean room and nice breakfast. Good value

Miinukset: The room was a little bit noisy because it was next to the eating room.

Plussat: The best customer service from the owners and the staff. They are caring, considerate, warm and friendly. They treated me as if i was a family member visiting their home. They always asked if there was anything i needed and were always kind to me. I love the buffet breakfast! The sweet treats were made by Monica, one of the owners, were delicious! Breakfast had a great variety of scrambled eggs, brown and white bread, cereals with and without sugar, fruit, cheese, ham, jam, butter and manjar (dulce de leche or caramel made of condensed milk). Coffee, tea and juice were also provided and brrakfast was served on time every morning from 7.30am to 10.30am.

Miinukset: The bed wasn't soft, it was hard and the pillows were not comfortable. Maybe my bed was the exception. I didn't complain about it as i was just there for 4 nights and only came to the hotel to sleep, not to take naps. I am used to most hotels having a kettle, cups, tea and coffee in the room and an iron with an ironing board. I have stayed in plenty of hotels around the world and these items have been common to find in a hotel room, except this hotel. However, i am sure that if i had asked for an irom or a hairdryer, the owners would have provided them to me. They also had tea and coffee and snacks available to purchase at the front desk.

Plussat: The location was great and the staff was nice, good breakfast and the beds were ok

Miinukset: The shower were rather small

Plussat: The personal it is very attent.

Miinukset: The facilities looks better in photographs. And the bed is old and sound with every movement.

Plussat: Friendly staff, good service, great breakfast, close to Viña del Mar highlights, very quiet.

Miinukset: Bathroom sink leaked water onto floor. Maid took my wife’s nightgown when taking out bed sheets, and it was “lost”, we never recovered it.

Plussat: Terrace and breakfast

Miinukset: All good

Plussat: Location, value, cleanliness.

Miinukset: Nothing to complain.

Plussat: Great staff

Miinukset: Parking is a pain

Plussat: The room’s windows have remote controlled blackout curtains, the bed is really cozy, and the TV has Google Cast included. The showers’s water pressure and temperature were optimal. The breakfast, excellent. Room service is always attended by people in a good mood.

Miinukset: The room’s sea view wasn’t exactly was I expected (at least, compared to what was on the website pictures), but it’s still beautiful. Casting Spotify on the TV made all music sound weird. The elevator’s smell was dizzying (I assume because it’s very new, or something like that).

Plussat: Near to the sea

Miinukset: The price is too high for what you get. Very very small room, the breakfast very bad

Plussat: Lovely place and great location. Very clean and comfortable :)

Plussat: Modern facilities. Good location with a great view.

Miinukset: The room was a little small.

Plussat: Recently renovated. Great bed, nice bathroom, pleasant sea view and breakfast, small pool on the last floor.

Miinukset: If you take rooms with no Seaview then you are over the street and that is a little bit noisy

Plussat: The room

Miinukset: Nothing

Plussat: Epic Location and views

Miinukset: price went up a significant amount from last year

Plussat: The view and the location are perfect. is very close the beach, casino, restaurants and bars. the superior room is quiet big and spacious. terrace is def an upside with an awesome view to the ocean. big bed.

Miinukset: the room was very old. needs re painting. new tv. wine openner. it will be a way better hotel if they re model and re paint the rooms.

Plussat: I am traveling with my handicap son. I paid for a Special rate room, then paid for a $20 dollar upgrade. I then called the hotel, and was greeted be the manager, José, to explain my situation and to physically confirma my booking. When we arrived at the hotel, after a long plane ride, the self same manager greeted us at the front desk. He informed me that they upgraded our room to a large handicap equipped suite, to make moving around with the wheelchair an easier task. What a room!!! 10th floor, Direct Pacific Ocean View. All my stress just melted away. The Restaurant and bar are first rate, the free buffet breakfast gourmet, and the Turkish / Sauna Steam Bath, at the spa, a life changer. I highly recommend this hotel, I'll be back.

Miinukset: All Good!

Plussat: The hotel restaurant has very good prices and very good food. The room was very spacious and clean. Totally recommended.

Plussat: This is a hotel that is very well located if you come to Viña del Mar for work. Rooms with great views, good breakfast, quick elevators, clean rooms with basic toiletries. Decor is its weak point.

Plussat: Excellent service by the staff. They were very friendly and very willing to assist with requests.

Miinukset: Hot water not so hot, and the hair dryer stops working after one use. Has to cool down to be used again. Also, the TV in the room needs an update, plus the channels were very fuzzy, reception was not clear.

Plussat: The breakfast buffet was at a reasonable time and had a nice view

Miinukset: The rooms were too small, and the beds were a twin. The beds did not have fitted sheets which was very uncomfortable. Every time I would move the bed sheets would come off(obviously since it did not have fitted sheets) The beds would always be a mess everyday but atleast the woman cleaning was very helpful and sweet. I did not like Room being on the 13th floor, the elevator was on the main building and I had to walk to the other side just to use the elevator. I did not like the people working in the front, the women working in the front were not friendly from 05/18-05/26/2019. I would greet them and they would not pay attention or say anything back. The men working in the lobby were very friendly only. The enterance for the hotel is located in a weird spot, you have to enter through the back in the parking lot which is very sketchy and weird, I would feel uncomfortable leaving at a later time when it was getting dark.

Plussat: English speaking staff. Friendly helpful staff. Clean

Miinukset: Nothing

Plussat: The bed was amazing, the staff was really kind and helpful.

Plussat: Personnel very friendly

Miinukset: Overall it was a very pleasant hotel