Viña del Mar hotellit lähellä Flower Clock

Plussat: Perfect location

Miinukset: Breakfast - mid service on a Saturday, chaotic

Plussat: The hotel is well designed with fabulous sea views from almost everywhere including the gym! The terrace and pool areas are wonderful to sit and gaze at the waves crashing on the rocks close-by with a drink in hand too! The bed was extremely comfortable in our room that also looked directly out to sea. The staff were great, especially Claudio, the concierge.

Miinukset: After a busy weekend they had run out of seafood for offerings from the terrace menu

Plussat: Breakfast, location, many famous Chilean in hotel because of festivals

Plussat: Place was cool and personell very helpful. Special thanks go to Luis the concierge for his great assistance!

Miinukset: It is a bit disturbing that a Sheraton Hotel has only 1 English speaking channel and no in house video selection

Plussat: The staff, especially during dinner and breakfast

Miinukset: beds, noise from other rooms and halls

Plussat: It was well situated and the staff were excellent.

Plussat: Hotel in a nice position !

Miinukset: Hotel has not a good service ,outside near pool not so clean ! The breakfast poor for 17 usd per person ! The king size bed is standard size not king , for five star hotel at 310 usd per night is ridiculous! We stay the prior week at Enjoy Vina del Mar and for usd 220 we had a mega suite , size 3 time the Miramar ‘s room and a really king size bed !

Plussat: All

Plussat: The staff was woderful and the resort is spectacular

Plussat: The spectacular view

Miinukset: Very modest menu options for dining at lunch and dinner. Particuarly, light alternatives to full course meals.

Plussat: We had a large suite overlooking the bay, with a small balcony. Everything about the room was first class. The breakfast was also excellent, though we didn't dine at the hotel as the dining room seemed to lack atmosphere. There are lots of good restaurants and bars in the area so this wasn't a problem. The concierge was good in providing guidance for places to visit in Valparaiso which is a short drive away.

Miinukset: As mentioned, the dining room was unappealing, but, otherwise everything was fine. We're not casino people so I can offer no comments on that aspect of the hotel.

Plussat: Location is surely the best in town, couldn't be better, very central and easy access. You can do almost everything in vina del mar walking from there and its a pleasant area, with lots of trees and great landscapes. The room is great: wide, nice view from the balcony, AMAZING bathroom with bath and everything you need.

Miinukset: Dont get me wrong, the place is BEAUTIFUL, but its faaaar from expectations overall. The price is huge, so are the expectations. The staff was a bit rude in general and seemed lost in some situations. A woman from the reception ENTERED in our room after knocking multiple times (we didnt ask for any service so we thought it was in another room). She got almost in the middle of the room questioning that we asked for room service (we never used the room phone at all), then she realised she was in the wrong room. I never ever saw that before, a person joining your room without you opening the door with a DO NOT DISTURB sign at the door. The breakfast is not good at all, a lot of artificial tasted stuff and it wasnt clear it was included (they gave us a receipt to sign in the first they with the breakfast value and room number). We had breakfast outside the hotel in the second day (lovely place btw, vina del mar is full of them, go for it). The swimming pool is COOL, nice rooftop spa area with great view. However, its freezing cold for a winter and you need simming caps (fair enough, but they cost 3 pounds each, not much but given the price we pay for the hotel is quite annoying that you need to pay to use their pool). The room had an annoying smoke smell, we didnt ask to change though because we had a lot of small conflicts/request to the staff, specially payment related (they dont accept local money payment with foreign cards and their rate is awful. Also they only accept credit card, I needed to pay a 20% extra city tax to pay it by debit in chilean pesos). So, yes its a nice well located landscape full place, but for the price I expected a nice two resting day stay in a fancy place and I had much so many small troubles that made it a bit tiring. Do not worth the price at all, imho. We stayed in a cheap but amazing place in Santiago after that. A truly evidence that fancy and expensive not always means great.

Plussat: Kuntosali, saunaosasto ja uima-allas olivat erittäin hyvät.

Miinukset: Aamupala oli keskinkertainen, olisin odottanut parempaa. Henkilökunta ei osannut juurikaan englantia

Plussat: It’s in a great location in the centre of Vina very close to the main beaches and eating areas. Pool on top floor overlooking the sea is great. The beds were very comfortable and the staff very attentive and polite. Also they gave us two interconnecting rooms which was great as we have two little girls.

Miinukset: They should have warned us the restaurant would be shut during our stay and given a discount as we had to eat our breakfast in a rather horrible windowless conference room as restaurant was being renovated.

Plussat: Location

Miinukset: When you call the front desk for assistance, they do not answer the phone. Had to personally go to the front desk.

Plussat: Breakfast was fantastic - plenty of selection. Good coffee.

Miinukset: Tissues in the room needed.

Plussat: Good breakfast, spacious rooms

Miinukset: On the terrace we didn’t have any furniture, no chairs, nothing. In the spa we had to wear ridiculous haircaps, for extra payment that was not included into the room payment. The whole world is enjoying spa facilities without caps or gloves or socks/boots! Get decent filters to your tubes but be reminded that I am not making my hair wet usually in the pool!

Plussat: We booked 3 Suites that was very big with a lot of space and nice view !

Miinukset: The Interior need to be improve is old style forniture ! Breakfast very poor for a five star Hotel ! Omelette and Eggs are not in breakfast including you have to pay extra charge around 6 euro each ! Ridiculous for a five star hotel !

Plussat: It beuatiful

Miinukset: Nothing

Plussat: The location

Miinukset: To noisy, and it’s not about the people, it’s because the walls are to thin, you can here all the things from the other rooms and street as well, the bed was awful and the aircon was smelly and so noisy

Plussat: Very nice stuff. They didn’t speak English but did their best for us to feel welcomed and comfortable. Wifi working really well.

Miinukset: The hotel seems old but I guess that’s covered by the price. The breakfasts were disapointing.

Plussat: The location. It was close to many pubs, and stuff to do and see. You could have your breakfast delivered at the room for an extra fee. It had good water pressure, and great temperature, if you like heat.

Miinukset: The rooms were no very big, kinda old. The bathrooms were old too, and the faucets didn't work properly. Also the isolation of the rooms was low, you could pretty much hear everything coming from the other rooms.

Plussat: Located in a lovely hood, the building is vintage and sweet, the room have and dining area have a wonderful old fashioned decor.. staff is always friendly and lovely.. would definitely come back there!!

Miinukset: Nothing, was perfect!

Miinukset: The worst choose to relax and stay! The employees are not kind bad mod all day! The hotel is old and not ready to use! The pictures in publicity are beautiful but in real not is! You need to wait to breakfast!