Waukegan hotellia

Plussat: The room is very nice...love it.

Miinukset: The pool is not very clean .I dont liked

Plussat: The on site bar and the breakfast

Miinukset: Not having a working exhaust fan in the bathrooms and refrigerator was unplugged didn’t realize until second day that are drinks w put in it was still warm

Plussat: It may be due the floor but it was really quiet on the 5th floor. it felt like we were the only people in the hotel. The bathroom was also good. The shower and toilet were in separate rooms each with their own sink.

Miinukset: The sitting room tables were a small and found it hard to placed our things and food. It was nice that it could be broken into two tables but it was two small tables.

Plussat: Friendly staff. Clean modern room.

Plussat: The pool was great the breakfast was awesome!

Miinukset: If my lovely wife had been able to join me

Plussat: Breakfast was good. I'm glad they let me have an earlier check in then 3 p.m. Will stay there again which will be the third time in January. You couldn't ask for a better location close to great lakes navy base

Miinukset: Beds were a little stiff but I'm used to very soft bed.

Plussat: The staff were so friendly. The guy who helped us check in was so awesome. He asked us if we were celebrating anything and we let him know that we were here for my son’s 10th birthday weekend. He let him pick a snack from the lobby store.

Miinukset: The pool area was not clean and smelled very strong.

Plussat: Breakfast was great and the pool was nice.

Miinukset: There was stains on the ceiling and on the floor of the room.

Plussat: Everything else was great location and everything Will stay again when he Graduates from school before deployment.

Miinukset: No Bacon for Breakfast and the last night we had people and kids running up and down the hallway and kids screaming at 4 in the morning. Didn't get alot of sleep. Got up early to enjoy some last minute time with my graduated Grandson from bootcamp before the 5hr drive back home.

Plussat: Friendly staff and great service.

Miinukset: We missed breakfast. I didn’t realize it was over at 10

Plussat: Had a nice heated pool. They worked with me to get me an earlier check in. I'm definitely staying here again in January

Miinukset: Nothing

Plussat: Friendly staff.

Miinukset: Do not take a room on the 5th (last) floor, the mechanical equipment on the roof are very noisy. A/C unit in the room was noisy.

Plussat: Comfortable, always enjoy the separate rooms but most of all the personal touch - certificate on the door for our Sailor graduating from bootcamp.

Miinukset: No big deal but the dishes were dirty and pld coffee filter in maker.

Plussat: I have never had every staff person at a hotel be as friendly and helpful as this place.

Miinukset: Staff was incredibly amazing.

Plussat: I appreciate how the staff went out there way to put a appreciation sign on my door for my child that graduated from basic training

Miinukset: The breakfast was not too tasty

Plussat: The staff went above and beyond to make us feel welcome and congratulate our Navy graduate!

Plussat: The staff was very friendly. There was a sign on our door that said "Congratulations Navy Graduate" with his name on it when we returned from the PIR. The room was very large and clean. Just an overall great experience.

Miinukset: No, everything was great!

Plussat: The staff was amazing, food was good and the room was very nice.

Plussat: Great location for the Navy RTC graduation. The two bedroom / two bathroom suite was perfect for our needs. The thoughtfulness of the staff placing a congratulatory sign on our door for our Navy graduate was a nice touch. The provided information on dining and attractions in the area was very useful.

Miinukset: The furnishings could use some updating, the sleeper sofa seat cushions sagged in the middle making it uncomfortable. Neither the toaster or the hair dryer worked, and some of the electrical outlets did not appear to work. USB charging outlets would be a nice addition. Bed was a little too firm for my personal taste.

Plussat: Very clean. Good breakfast. Very comfortable bed.

Miinukset: The pet fee is outrageous! $100 is more than every other hotel we stayed by a large amount.

Plussat: It was a beautiful and clean location. We were there for Navy boot camp graduation. Staff was very helpful right away! We had a great stay and would recommend to anyone.

Miinukset: No complaints at all.

Miinukset: Room had fleas in the carpet

Plussat: The room was very comfortable and spacious. Hotel was in a quiet area, yet very accessible.

Miinukset: The walls were pretty thin so you could hear people in room next to you.

Plussat: I liked that it was campus style and close to the navel base so that getting to my husband was easier ! And the breakfast was fantastic and if we needed anything at ANYTIME we got it taken care of !

Miinukset: There was an $8 per person charge for the shuttle to the Navy graduation and that’s really tough when a lot of hotels don’t charge at all.. but I mean overall everything was so great !

Plussat: The room was spacious and I was able to do my laundry for free.

Miinukset: I didn’t like that the bed sheets smelled like pure Clorox and were not soft. The bed was really hard too.

Plussat: The place was clean.

Plussat: The full kitchen

Miinukset: Not having room cleaned daily

Plussat: I enjoyed how comfortable the hotel was and the friendly staff.

Miinukset: I didn't like how and extra 25 dollar fee was added upon my arrival

Plussat: Extended stay. Everything you would need at home minus oven. Even supplied dishes and cookware. Free use of washers and dryers. Nice gym. Borrow locker for blender, waffle iron, games and other items. Lots of room. Friendly staff.

Miinukset: We were told at check-in that because we were staying for extended time (5 days-6 nights) that we would NOT have housekeeping services available to us. I had to go ask for a broom and dust pan to clean up kitchen area, it was raining a couple days and my 1 yo grand-daughter isnt exactly the tidyest baby. We also had to take our dirty towels up to office to exchange for fresh ones. We paid quit a bit to stay there. At least 1 housekeeping service would have been extremely nice.

Plussat: The amenities were very nice.

Miinukset: No

Plussat: Location and cleanliness.

Miinukset: The weight machine in the center is in ill repair. Should look at a replacement with a bit more options.

Plussat: Customer Service

Miinukset: Ants were in the room really bad

Plussat: The hotel was clean the staff was very nice And friendly

Plussat: I liked the space and having access to minor necessities inside the room..

Miinukset: There were food stains left on the headboard of the bed ,and the linen was full of hair,leaving me to believe the room was half clean.

Plussat: The room was comfortable and clean. The shower actually had some water pressure and plenty of hot water. Location was convenient for the Navy RTC graduation. Staff was very helpful recommending places to eat in the area and resolving a couple of issues that came up. Pet friendly although I did not bring my dogs.

Miinukset: Very, very noisy AC/Heat unit which was controlled by thermostat on the wall so unable to lower the fan speed, it was either on or off. This is an extended stay facility so no maid service or clean/extra towels unless requested. Close to a major road so some road noise but tolerable.

Plussat: Exceptionally quiet even though on a busy road; outstanding front desk staff

Miinukset: A breakfast, though it was known in advance that this is not that sort of place.

Plussat: The staff extremely kind, courteous and helpful.

Miinukset: The night receptionist was not kind. She assisted me the first night I checked in. She was not rude, but she was not courteous either. She was short at times. In fact, she was very matter of fact. Her customer service was lacking.

Plussat: We were there for Navy graduation. Staff easily calmed my nerves and were super nice. Very much enjoyed our stay. Would definitely stay again.

Miinukset: It was all good!

Plussat: Presenting as Upscale Lobby Mariott Bonvoy Delicious Breakfast

Miinukset: Check in :Wasn’t Smooth Most likely staff related Glad I printed out reservations A manager able to assist

Plussat: Everything was fantastic the general manager Tracy was very helpful with our stay.

Plussat: Everything

Miinukset: N/a

Plussat: Staff was very helpful and nice.

Miinukset: No.

Plussat: Next to Walmart and a bar..and Starbucks

Miinukset: Nothing?

Plussat: It was a clean room. Spacious and comfortable beds

Miinukset: For the price no breakfast or even coffee. They had a bistros so you had to buy everything. Plus the guests next to us were partying all night long.

Plussat: That we asked for connecting rooms and it was already preset when we walked in.

Miinukset: The rate was a bit high and there was no military discount.

Plussat: Near restaurants and highway. Very clean and safe.

Plussat: Clean and simple

Plussat: Nice location, great price, rooms were great and even had a small patio for upper levels. Enjoyed the little Bistro eatery. Great sitting area outside which would be nice to use in warm weather.

Miinukset: Nope

Plussat: Was good!

Miinukset: Too pricing.

Plussat: Our room was nice, better than usual breakfast.

Miinukset: Not up to Holiday Inn standards. It appears as though they may be starting a remodel. Hallway floors were extremely dirty, needed to be vacuumed. Wallpaper in the hallways were peeling, ceiling above the indoor pool was literally peeling and hanging down.

Plussat: The staff is very pleasant and helpful.

Miinukset: Not at all, the price was understanding and worth it for the room I reserved.

Plussat: Unfortunately we didn't get breakfast because we were told it would start at 6AM but instead it started much earlier. We would have loved to eat before catching the shuttle. See m comments below.

Miinukset: We were there for Navy Boot Camp Graduation. We were catching the earliest shuttle for 5:45. We were told breakfast would start at 6AM that morning but they served it earlier. Had we known we would have liked to eat before catching the shuttle. We were surprised when we came down to catch the shuttle that many people were sitting down eating. That was the only disappointment from the property. Front desk knew we were on the 1st shuttle so it would have been nice for them to contact us and let us know breakfast was going to be served earlier that 5:45.

Plussat: Friendly staff and clean rooms.

Plussat: Breakfast was great.

Miinukset: I really needed an earlier check in but they would not allow it.

Plussat: Room was very clean, staff was friendly and accommodating, the lobby was comfortable, breakfast was good and appreciated the 24/7 coffee and hot chocolate.

Miinukset: The only disappointment was the hot tub. The water was luke warm and the jets were very weak.

Plussat: Everything looked new, very clean. Loved that there were dimmer lights for when my child was asleep so that I could still see. The AC unit was quiet and kept the room at the perfect temp all night.

Plussat: Great first impression. Friendly staff and exceptionally clean room. The breakfast had plenty of variety. We were there for our son's Navy graduation and the hotel supplied hotdogs in the afternoon in their honor! I would definitely stay here again.

Plussat: Location. Attraction. Staff are very friendly. Definitely would stay again.

Miinukset: No

Plussat: Staff was very friendly and helpful. Rooms were nice and clean. Complimentary breakfast was great.

Miinukset: There wasn't anything that I didn't like

Plussat: Breakfast was good. Location was very convenient; close to Navy base and lots of restaurants nearby. The gym is small, but updated and clean.

Plussat: The room needed some improvements done to it.

Miinukset: Bathrrom,bedspread had spots n them.Clock wasnt plugged in.

Plussat: I did attend breakfast, but from what I here it is a delightful breakfast from other guests reviews.

Miinukset: na

Plussat: I did not see breakfast, none was offered w/ hotel room booking, but we were up and out early both days, 6:45 am and 3:30 am.

Miinukset: Crackling clock in hotel room.

Plussat: clean hotel, very helpful staff, free wifi

Miinukset: not soundproof at all. very noisy.

Miinukset: loud disturbances from other rooms during the night

Plussat: The place was quiet. The microwave and refrigerator in the room were greatly appreciated. We were a party of four and our rooms were just across the hall from each other. The staff was very friendly, helpful and accommodating. I loved the bed; more comfortable than mine at home. Lots of places to eat close by and close to the Navy Recruit Training Command for graduation ceremony.

Miinukset: Maintenance and repairs should have been done before we arrived. The shower curtain bar was loose, several bulbs needed replacing, the tub plug was missing. Fortunately these items were quickly taken care of when brought to the management's attention. The coffee out by the registration desk was like sludge and not fresh when we arrived. It would be better to have coffee makers in the rooms.

Plussat: Location was close to destination. Staff was gracious.

Miinukset: It could have been cleaner.

Plussat: Location was good

Miinukset: Was quite noisy 1st night

Plussat: It was a pretty decent hotel for the price.

Miinukset: We like to take at least two showers in the morning and at night. They only gave us 1 towel sets a piece, so we had to keep begging for towels all day. We stayed there for three days and each morning they made us wait for towels. Our showering's were de

Plussat: How the room was clean and up to part and there was no noise.

Plussat: Good orice very clean. Friendly staff

Miinukset: Great place will stay here next time

Plussat: Ok

Miinukset: Service

Miinukset: The entrance to the hotel was thru the parking lot of another business and somewhat confusing. The hotel itself was very hot and humid when we arrived, but our room cooled down quickly when we turned on the air.

Plussat: it was close to where we needed to go.

Miinukset: Passed on breakfast. Did not look appetizing. Beds were stated to be queen size. they were only a full at best. Sleep was impossible with the noise level of other guests.

Plussat: Close to Navy Graduation.

Miinukset: The price was way too Hugh for the quality of the room. Sad they jack up the prices because they know people have No other choice then to pay it. It was maybe a60$ room. Not worth 125$.

Plussat: Everything

Plussat: I like the hotel location and room.

Miinukset: YES, the bathroom was horrible. The toilet was broke and the drainage was broken as well inside the shower.

Plussat: Nothing

Miinukset: Immediately when walking in you get overwhelmed with the scent of chlorine, but they don’t have a pool. One hallway smells horribly like cat pee. One reason I stayed here was because it said they had a fitness center, but even that was “out of order” no big loss, all it had in there was a treadmill from 1982. Then there was my room, which had several holes on the closet door, which also couldn’t be accessed because it was directly up against of of the beds. Would not recommend for the price. Go to gurnee and stay there, nicer and cleaner area with better hotels.

Plussat: Hotel was clean and staff was pleasant.

Plussat: Housekeepers did a great job making sure to come by and clean our room during our stay. I was in town for my nephews naval graduation and It was in close proximity to the event.

Miinukset: Photos on the website were misleading. The room was very small. Parking was scarce. I had to call for bathroom tissue as it was not stocked in our room. The continental breakfast was a nice touch but both mornings were out of coffee.

Plussat: The location.

Miinukset: The room had no phone. The bathroom was dirty. This was the 1st hotel I had ever been in where the front desk did not have any change or water. I checked out a day early and went to the Hilton.

Plussat: Nothing

Miinukset: Our room was not clean yet at 5 pm check in was 3 pm

Plussat: Friendly staff, quick turnover on rooms.

Miinukset: The room but the front doors is not recommended. The front doors shut and is loud in that room. When you flush the toilet the pipes squeel. Maybe turn it into a storage or something. Otherwise it was very accommodating, cozy, and perfect location!

Plussat: Been there before. Convenient, close to U.S. NAVY Station.

Miinukset: The breakfast very poor. Not like other hotels complimentary breakfast is a variety.

Plussat: The hotel is located close to the naval base.

Miinukset: Fine for a quick stay. Some staff are very helpful, others less so. Keep in mind: the cleaning staff appears very busy/less attentive-left linens behind and did not appear to have cleaned. Its pet friendly-yea if you have a cat-boo if you get the flea

Plussat: Everything

Plussat: Nothing, we were unable to check in.

Miinukset: We were unable to check in, there was no one in the office and no one answered the after hours phone.

Plussat: The room was comfortable.

Miinukset: No extra towels when requested No coffee maker in room no computer or printer available [you assume everyone has smart phone]

Plussat: Everything was nice and clean the staff was very professional only thing I didn't like is when staff is not available u have people hanging outside the main office which can pose a safety risk for staff

Miinukset: People hanging outside the office and the building was closed U think staff should be available 24 hours a day

Plussat: NOTHING!!!

Miinukset: Yes , staff very unprofessional. Non union construction workers pounding all night while drinking beers at 7 pm. Room filthy 3 towels of dirt off the floor. Room had no towels remote had no working batteries. Sink was broken. No soap,no coffee loud all n

Plussat: Beds comfortable The guy on the front desk was very nice

Miinukset: I reserved 2 rooms, mine wasn't ready, it was dirty, beds without covers, refrigerator wasn't clean bathroom was dirty, and the other it was clean yes but the person in the front desk charged twice for the room and my kid's father didn't notice until later, and we try to get the money back nobody helped, that tells us that they were waiting for the manager, anyways until now the money is not back on my husband card...nice place but pretty bad service, and I asked for not smoking room, and rest you can imagine, the smell of the room was horrible, and when I went to from office to tell the guy, he said there wasn't rooms available, big lie the only reason why we stay there because it was no rooms available and other hotels nearby...

Plussat: Location

Miinukset: Door did not close properly, never got towels, and the he TV would turn itself off every 5 minutes. It smelt like cigarettes and weed. However we only needed to be there for a day and it served it purpose.

Plussat: It was close enough to the naval base.

Miinukset: The day we arrive, we couldn’t check in because they locked everyone out of the office because there was a person threatening people with a knife outside... lovely... first indicator right? Well if everywhere was pretty much sold out around the naval base because the graduating class was very large for that particular weekend so we followed through with the reservation. We check in, get our room, get to the room and the door does not lock from outside... go get another room, after they told us there were no more by the way, the new room was dirty.. white towels with black stains all over them, stinky room, sheets and dirty kitchenette. Had running water... it was brown though the first couple times we tried to use it though...

Miinukset: The room had not been cleaned from previous guests. The sheets had not been changed. There were no towels, and no pillow cases. One bathroom smelled strongly of urine. The microwave was dirty. The smoke alarm was missing. I could continue.

Miinukset: The bathroom stunk like it was never ever cleaned or washed. there were cockroaches in the room.

Plussat: Location.

Miinukset: The rooms were filthy, and not cleaned from the previous victim, er, guest. One room was missing the smoke detector. Both bathrooms smelled strongly of urine. The linens had not been changed. There were no pillow cases. The floors were dirty. The walls were dirty. There was a used bar of soap in the shower, and a razor on the sink. The microwave was filthy, and broken. Seriously, I’ve never seen a worse room.

Plussat: I like how the staff is really accurate and friendly. I didn't really have any issues and wasn't bothered by anything. Very homey, love the full sized fridge and stovetop. Rooms are spacious and clean. Not a single bug was found the entire month I stayed. Very flexible and very happy with my stay. Price is also a steal. Best value around.

Miinukset: There's no pool and no oven.

Plussat: There renovation

Plussat: The location was good while visiting the Naval base.

Miinukset: The breakfasts were Eggo type waffles. The water for the shower was cold. I couldn't get it warm. The tub had no stopper and the drain was semi-clogged. The wallpaper was pealing off of the wall. We had to wait forever to turn in our keys when leaving because there is rarely anyone at the front desk.

Plussat: Staff was friendly enough but it quickly became obvious that he would rather you drive yourself to the Navy base rather than signing up for the shuttle.

Miinukset: Rooms were smelly,I had 2 reservations...one for my husband and I and the other for my son and his wife.Rooms need a better cleaning,curtains need replacing.Burn holes in the bedspreads.We checked out a day early and was not even offered a receipt. :(

Plussat: Location and staff.

Miinukset: Bedding... I think the hotel needs new mattresses.

Miinukset: The lobbywas under construction, the halls were cluttered, the room was ok, the staff was less than pleasant and the so called free breakfast was a joke.

Plussat: Staff is excellent. It is a fair hotel for the price I paid. Good location and they have shuttle for the navy graduation.

Miinukset: Only downfall is the bathroom needs to be cleaned a little more

Plussat: The only thing I did like is there new floors.

Miinukset: Some staff don't greet you ,you could say don't answer. There infested with ant's in the lower level .If you complain or notified the person in the front lobby they don't apologise .They don't no anything.They will let manager know .

Miinukset: Owner really really needs to invest some money in this property. Breakfast was very poor.

Plussat: Staff although incapable of having problems fixed were nice

Miinukset: Dirty Dirty Dirty. Rooms filthy,Towels stained old rough. People next to us said they had ants in there bed and that there child had been bitten. Mattress was the worst. Breakfast do yourself a favor go out to eat. pool not operational. The rooms smelled.

Plussat: Good

Miinukset: Coffee

Plussat: It was a place to sleep and take a shower

Miinukset: The cleanliness, beds and them taking the breakfast away so early. Not that there was much to choose from

Plussat: The staff was very nice and helpful.

Miinukset: The room was a smoking room. It was all they had left. I didn't like the smoking smell other than that I would use them again.

Plussat: Close to destination.

Miinukset: Day staff was uncooperative

Plussat: Nothing

Miinukset: My room was severely dirty when I checked in, the toilet was disgusting

Miinukset: As I drove up. The awning was covered in yellow tap. The outside look like a crack house. The rooms smelled so bad!!! That everyone ran out!! My friend said. Omg!! What’s this. Burned cig holes in the bed. Bathroom had mold all over the bottom. Funniest part. She took my money at the counter so quick and smiled and said. Have a nice stay. 10 min later from the walk too the room and back. I was checking out. 2 others behind me did as well!!!try to find a motel last min reservation when navy graduation is going on. Unreal. After telling me it was newly remodeled!!!! Unreal

Plussat: I liked the waffles -

Miinukset: would have liked some protein.

Plussat: It was ok. Clean. Lots of places to eat in area. Probably would go back

Miinukset: Some shady people roaming around the build. Bathroom small the room keys didnt work two separate times just pain.

Plussat: The room was extremely dirty

Miinukset: The room was extremely dirty, smears on the walls, odors, this is the worst hotel I have ever stayed in.

Plussat: The flat screen tv

Miinukset: No

Plussat: good location

Miinukset: too noisy

Plussat: Location!

Miinukset: Very noisy people next to my room. Refrigerator's door damaged.

Plussat: the location from rtc

Miinukset: the smell of the room is so bad. smells like previous customers smoke inside the room. we saw the fire alarm disabled. and there was a burnt part in the comforter looks like burnt from cigarette. so not satisfied with our stay in this hotel. Motel 6 Waukegan, IL.

Plussat: Newly remodeled, so that was nice to know the floors, paint were new and clean.

Miinukset: Towels were dirty in the bathroom as in stained and such.

Plussat: I felt welcome the moment I walk in.

Plussat: The room was okay, comfortable, once everything was sorted out.

Miinukset: Started out bad on check-in. We reserved a King, smoking room, and were told upon arrival that the only King smoking available had no heat. I told them a non-smoking room was fine. The desk staff then got on the phone with someone and after speaking with them for about 5 minutes in another language, offered me a Queen room for the same price. I told them no, they got back on the phone, and then offered me a King room, non-smoking, at the same price. If they already had a King room, why didn't they offer it first, since that was what I had reserved? Is it because we had gone online and paid a cheaper price through Kayak? We got into our room, and the heat was off, so the room was freezing. we found out about 30-40 minutes later why the heat was off - it wasn't working in this room either. We had to go back down to the desk, at 3 in the morning, and get another room that had heat. Probably won't be back if this is the level of service and maintenance hast this hotel utilizes.

Plussat: Location

Miinukset: Staff was horrible and lights in hall needing to be replaced, smelled horrible, felt unsafe there.

Plussat: The breakfast was horrible and they didn't even give clean towels. They were dirty and the tub drain was clogged with a slow drain. I was very disappointed in the travelodge at this site. I will never ever stay there again.

Miinukset: The fact that I could leave that horrible place.

Miinukset: Gave me a room that someone was in already, did absolutely nothing for the inconvenience, not even an apology!!

Plussat: Nothing at this hotel was acceptable

Miinukset: Evertyhing

Plussat: Friendly staff at arrival.

Plussat: no breakfast avaible, only cold coffee

Miinukset: Breakfast

Plussat: Desk friendly

Miinukset: No elevator, room on 3rd floor, heard sm dog bark through the night, loud TV till 4 am, place looks rundown, no breakfast left at 8:30 am

Plussat: Staff members very professiinal

Miinukset: Not at all.

Plussat: Staff members very professional and polite

Miinukset: Not at all

Plussat: The staff is very professional.

Miinukset: Not at all

Plussat: The staff members very professionals and polite.

Miinukset: Not at all

Plussat: The location was great for why we were down there

Miinukset: Our peep hole was missing and they stuffed Kleenex in the open hole in the door. The bathtub had black stains in it, so we didn't dare use it. There was a gap between the wall unit and wall that we could see through the outside.

Plussat: Location and price is about it

Miinukset: The hotel staff weren't rude so to speak, but they could've been a little friendlier, and professional The clientele were a little shady. Heard several arguments in adjecent rooms who were not addressed. Room was not disgusting but could've been cleaner. Pretty small. No microwave. Small fridge No free breakfast despite claims of offering it

Plussat: Noting they had bedbugs when was there.

Miinukset: The cleanness....

Plussat: It was next to McDonald's

Miinukset: Staff rude and very dirty room hallway smells

Plussat: Staff members

Miinukset: No

Plussat: No breakfast and extremely limited coffee selection. McDonald's next door was definitely a plus. I was extremely disappointed and will not recommend this location.

Miinukset: The attitude of the staff needs improvement. I experienced bedbugs during my stay and there was no urgency to get it rectified. The manager had a piss-poor attitude and the staff too.

Plussat: Location

Miinukset: And the TV did not work

Plussat: My room was so clean n house keeping was so nice

Miinukset: I like everything about my stay at rode way inn