Wien hotellit lähellä Kapusiinien krypta

Plussat: We were minutes to all the museums and parks.

Miinukset: The room was extremely hot and they tried to fix it twice , but no change. they all blamed it on the weather rather then trying to do something about it The suites are on the mezzanine floor and noisy.

Plussat: The building itself is very unique and beautiful the famous hotels petits four is a must try

Miinukset: Some insects in the room

Plussat: We felt like royalty for a few nights. The bed was so comfortable, I would rate it 15 out of 10. The hotel is perfectly placed for walking to the main attractions. Make the most of Vienna and stay here.

Plussat: The Concierge and his colleagues and Staff were the best I have ever experienced. We have travelled all over the world and this staff were the nicest as well as the sharpest we’ve come across. I had a problem with Air France missing my luggage and the concierge and his Staff were so helpful with this matter! I couldn’t have done it without their help! Thank you for everything, we will never forget your kindness! Tanaz Pinilla

Plussat: The hotel lobby and bar are absolutely exquisite and the service is truly impeccable.

Miinukset: It was hard to tell from the photos online which suite we were booking.

Plussat: We loved everything about this hotel Location, hotel staff, rooms, all are top notch

Plussat: Staff was really nice and helpful. Building is "Imperial" style and beautiful. Location on the Ring is perfect. Concierge service recommended perfect places.

Miinukset: Our room was lacking paintings or picture frames - making it a bit plain or colorless.

Plussat: Hulppeat yleiset tilat. Iso sviitti. Historiallinen kokemus.

Miinukset: Kylpyhuone ei ollut iso. Aamiainen oli vertailuryhmäänsä nähden suppeahko shamppanjasta huolimatta. Kuuluvuus naapurihuoneista häiritsi.

Plussat: Breakfast and location were excellent, room was exceptional, very helpful and friendly staff.

Miinukset: Air conditioner needs improving.

Plussat: The Imperial is a former palace carefully renovated and maintained. The atmosphere and location are fantastic. Staff are friendly and attentive. I could not have asked for a better experience in Vienna. I will certainly be back.

Miinukset: Everything was perfect

Plussat: Perfect location, welcoming staff, great room, luxurious first class hotel

Plussat: Beautiful, elegant hotel with accommodating staff and helpful concierge. Perfect location. Magical experience.

Plussat: The bed was very comfortable. The breakfast had a wide variety .

Plussat: Excellent room. My special request was taken into account and I got a Deluxe room with a nice balcony. Staff was extremely friendly and helpful.

Miinukset: Some construction noise outside at 7 am in the morning during the week from some construction activities on the street.

Plussat: Great breakfast, lots of choices and fresh. Bed was very comfy and furniture was really nice. Toiletries were excellent, staff very friendly, location was perfect. Will definitely stay again. Very pampered!

Miinukset: Nothing can think of.

Plussat: The location is really good. The staff is friendly and ready to help. Fast reactions of our complains about the room.

Miinukset: The fact that we have to change our room 2 times in order to have an acceptable one (not hearing a constant noise of leaking water or having a blinking lamp).

Plussat: Kaikki oli erinomaista! Ei valittamista minkään suhteen. Odotukset ylittyivät,

Miinukset: En keksi mitään!

Plussat: Absolutely everything!

Miinukset: Nothing. Really!

Plussat: Tasokas ja hyvä sijainniltaan oleva hotelli.

Plussat: did not have in the hotel because we do not eat much

Miinukset: the bed

Plussat: The staff is very polite and friendly. Hotel design is very nice. Rooms are clean and nice. Location is perfect right in the center if Vienna next to the Metro. Very good Hotel.

Miinukset: During the check in the very friendly receptionist offered that the hotel will park my car and bring the luggage to my room which i appreciated and thought of it as an amazing customer service. My car was parked in the garage for the first night only. However 3days later , the night before my check out i received an information letter informing that the parking for the first night will be charged with €40. At checkout i had to wait for the Reception Manager and explained the situation to her and that noone informed me about parking charges before my car was taken to their garage and that the hotel during check in offered to get my car parked and luggage brought to my room and i never asked for this service. She replied that the charges for the garage are mentioned on booking.com (which i did not look for as i was not looking for a garage) and that she will exceptionally remove the parking from my bill. Very arrogant approach... A simple mistake was done and i was not informed properly which can happen and for a hotel of that standard should not be a problem to deal with in a smooth and decent way without blaming me afterwards and implying that i should have read on booking.com for a service that i didn't even look or ask for in the first place - this was neither appreciated nor appropriate and left a bad taste to the else great hotel stay.

Plussat: The location is excellent and we walked to everything or caught the U3 just around the corner. The beds were comfortable although I had asked 3 times for a twin beds and on arrival they offered a double bed which needed sorting out. The robes, slippers and chocolates were a nice touch but then again the room rate covered these little extras.

Miinukset: I didn't eat breakfast in the hotel as I thought 30 euro charge was totally ridiculous! especially as there was 4 persons in my group and that would have meant 120 euros extra a night to eat breakfast - the room rate is high enough that it should include a basic continental breakfast. I ate a fantastic dinner for 30 euros so felt the breakfast provided was a waste of money. In addition the mini bar was terribly stocked. I don't drink coke cola or apple juice or lager. The least I expect is a selection of wines and maybe a few spirits.

Plussat: one of the greatest hotels I have ever been to ,great location , friendly staff ,all attractions are near and easy to walk to . I highly recommend this hotel for everyone I know

Plussat: What I liked about the Ritz Carlton hotel was the location close to most of attractions. Location was ideal

Miinukset: The rooms are small. I had to call front desk everyday and more than once a day due to room television going out not getting reception. Being charged for in room wi- fi at 18 euros per day. For price not worth staying again.

Plussat: Very high quality facilities with exceptionally friendly and helpful staff. Very good location with easy access to all parts of the city. Attention to detail was exceptional, as was the Spa and Bars, and the wonderful personal touches provided for our celebrations.

Miinukset: Tables at the rooftop terrace (Atmosphere is another excellent facility) were ‘reserved’ for no discernible reason - policy perhaps needs to be reviewed.

Plussat: -Location -Breakfast -Level of cleanliness -The staff was supper friendly

Miinukset: Nothing

Plussat: Friendly staff

Miinukset: Over priced rates for an old hotel. my daughter was food-poisoned after having order dinner in the hotel. The general cleanliness rate is 0. Hotel services like laundary and in-room dinning is very very expensive. Little far from city center. Bathroom takes about 60% of room size.

Plussat: Just wow , the best experience i hade ever in Europe for more than 10 years The hotel and staff perfectly made our vacation like dream Thanks alot for every single minute we spend it in the hotel The best Ritz-Carlton in the world

Plussat: This hotel was better than expected in most ways. The staff are absolutely wonderful and could not do enough for us. We will try and be back for longer next time.

Miinukset: Not much if anything.

Plussat: Everything

Plussat: From the moment you arrived until the time you left nothing was to much trouble from any of the staff you came into contact with.

Miinukset: Valet parking at 50 euros a night was a little steep but it was city centre.

Plussat: STAFF! The Hotel Employee was so kind in helping us check in. She was just lovely. The other Hotel Employee was also very nice.

Plussat: Staff are exceptionally friendly , especially Mohammad , Silvia Tamara and Oliver Breakfast is marvelous and exquisite Interior design is luxurious Concierge are helpful and pleasant The ambiance is lovely and the fragrance is captivating Location is very close to shopping places resturants and underground metro They made me love Vienna

Miinukset: room Air conditioning is not the best hotel The gym is small i

Plussat: Everything

Miinukset: Nothing

Plussat: The staff went out of their way to help us out..

Plussat: The best breakfast in Vienna, if not the whole of Austria!

Miinukset: Hard to improve. Expensive but worth it.

Plussat: Next level type of hotels, it was great, services was unlimited, and staff very helpful & friendly. The breakfast was wonderful, i think it was the best in Vienna!

Miinukset: There’s nothing I didn’t like, but maybe the bathroom was kinda tiny.

Plussat: Cleanliness, attentive staff, dining,

Miinukset: N/a

Miinukset: Bathroom lightning. It was great for makeup

Miinukset: They had removed/hidden all bacon and ham, to please intolerant visitors from the Middle East.

Plussat: Location

Miinukset: 2 single beds pushed together and not connected to make a double

Plussat: Great location, friendly staff, delicious food!!! Room was big enough and very clean.

Plussat: The check in staff was great, he briefed us around the hotel and the facilities young nice man. The staff from the concierge were also pleasant and helpful. The staff from the spa were also very nice and helpful. However there were always a few staff standing by the main door I really didn’t see why there were there. Most of the time during my stay while walking through the door they were standing there chatting away to each other, a few occasion they were even almost blocking the door and had no intention to stand back / give way . That’s why I call them the black sheep in the family. The price I think high for what they offer, tbh my expectation was above what I experienced from this hotel considering it supposed to be one of the best hotels in Vienna. But overall nice stay and very considerate.

Plussat: Amazing service, great attention to detail and incredible breakfast.

Miinukset: Unfortunately, the cost of breakfast was not included in the price of the room

Plussat: Staff are very helpful and friendly Location is very good

Miinukset: Nothing

Plussat: The location and the room was spacious

Miinukset: The reception staff could have been friendlier. However the doorman were excellent and extremely helpful and courteous

Plussat: location location location!!!! Very friendly staff. Alert and helpful from day of check in till the last minute. will stay here many more times. Comes highly recommended. Perfect location, Perfect Staff

Plussat: Excellent location, smart but casual atmosphere

Miinukset: The pillows looked very fluffy but flattened to nothing and so were quite uncomfortable

Plussat: Good stuff! Good location

Plussat: The breakfast was so nice

Miinukset: We stayed twice, the second time the extra bed was not properly prepared otherwise every thing was good

Plussat: Hyvä sijainti, siistit ja tilavat huoneet. Hyvä sänky eikä liikenteen melu häirinnyt, vaikka huoneemme oli ensimmäisessä kerroksessa. Erinomainen aamiainen

Plussat: Great service all around and the location is second to none, especially as we were there for a concert in the Konzerthaus

Miinukset: Breakfast was only ok

Plussat: The location is excellent, and the staff was friendly and supportive.

Miinukset: The hotel considered modest as five star hotel.

Plussat: Staff location almost everything

Miinukset: The lobby

Plussat: Very nice hotel in a great location

Miinukset: We had two rooms, one for my wife and I and another for our three daughters. The second room was essentially the same size, with a king bed in each, and their room had a rollaway — and their room was $150 US more per night! I knew this price difference going in but I expected more of a difference between rooms. The $600+ per night for the two rooms was steep.