Wien hotellit Ottakring

Plussat: We liked the building and the interior design. Some of the staff (especially the cleaning staff) was nice, accommodating and helpful. It seemed they had put effort into making our stay good, like providing coffee cups and wine glasses. When we weren't given enough towels on the first day, cleaning staff was very quick to rectify this.

Miinukset: The breakfast on our first day was frozen solid on the inside and warm on the outside, their dog barked at us and other guests every time we entered the building, and it took the receptionist on duty about a minute every time to disarm the dog. When we brought this up with the owners, they shrugged us off and said this was not a problem. The superior room was bigger than an average hotel room, but not big enough for a desk, which we thought was a shame. Due to the Viennese heat we had to sleep with the windows open out towards the relatively busy street, with the walls echoing sounds from below. Even though soap and shampoo were said to be provided, there was only shampoo and hand wash.

Plussat: you feel at home

Plussat: Room was comfortable and warm. Breakfast was good for choice and quality.

Miinukset: Hairdryer but no plug point near a mirror! Terrible internet connection. Too far away from city, ten minutes by foot to metro and another twelve minute ride by train. Booking.com says 2klm from city....no way!!! Much much further!

Plussat: Excellent freshly made breakfast from local produce.

Miinukset: Visited in 35C heat in summer period. Bedroom could have had additional cooling fan.

Plussat: Very friendly personnel, easy access to metro and tram, excellent breakfast quality. Very clean and spacious room.

Miinukset: There was nothing wrong with the hotel.

Plussat: Wonderful Staff, very comfortable bed, delicious breakfast, great location. I felt at home. Thank you!

Miinukset: Nothing

Plussat: Beautiful hotel run by a duo of bright, cheerful, helpful sisters - and their cutest dog Oscar. I always believe the best part of any hotel / homestay is the hospitality offered by it, and Schwalbe scores high points on that. The rooms are big and spacious, bathrooms are fully loaded with facilities including Le Ocitane toiletries, hot water kettle and tea supplies. The breakfast is amazing - hot and fresh... which is a a great thing for those who don’t like cold breakfast. The chef was the sweetest - making hot fresh croissants and eggs and coffee for us always with a smile.

Miinukset: Slightly far from the central locations / attractions, but metro is a 5 minute walk from the hotel.

Plussat: We loved our stay at Hotel Schwalbe! The staff were exceedingly friendly, the breakfast was delicious, and the room was lovely.

Miinukset: Very old hotel, poorly maintained. Furniture covered with blankets to cover stains, bathroom sink cracked, rag towels. Junk stored in the corridor. The worst was that there is no air conditioner in the room, only ventilator. It was so hot we couldn't stay in the room during the day. We asked for any solution (portable cooler, extra ventilator) but were ignored.

Plussat: lovely Viennese style...charming and lovely hosts

Miinukset: nothing

Plussat: The parking is great and free and the hotel is beautiful (only) from the outside. The bed was also reasonably confortable and the room was quiet. Bathroom looked OK, but felt cramped.

Miinukset: The hotel looks dated on the inside. It seems like it hasn't been renovated since the 1970s. Our room was somehow structured on 2 stories, with the bed being positioned on the top floor, accessible via a STEEP wooden ladder, that creaked every time you stepped foot on it. And the bathroom was situated on the ground floor. You can imagine how unpleasent it was, to have to come down a steep flight of strairs in the middle of the night, whenever we needed to use the bathroom. Oh, and everytime one of us had to use the bathroom, the other was awaken by the afore mentioned creaking of the wooden ladder. Also, the hotel is advertised as having a cafe that is separate from the restaurant (at least that was our understanding), where you can have some pastries and a coffee. This is completly untrue, as the cafe and the restaurant are a the same single facility, meaning that in the morning, you have no choice but to buy the 20 EUR/person breakfast, if you want to eat anything. This inconvenience is compounded by the fact that the hotel is in the middle of nowhere, with no shops or bakeries in a 2-3 km radius. Getting to the hotel is also an unfortunate experience, as the roads leading up to it are in a terrible condition. This is of course, no fault of the hotel, but it does impact the overall experience we've had. Last, but not least, THERE IS NO AIR CONDITIONING, which is not very pleasant on a hot summer's night.

Miinukset: Lack of air-condition in the rooms

Plussat: Breakfast was awesome and you van eat IT with beautiful view.

Plussat: Beautiful hotel overlooking Vienna. A real palace inside !

Miinukset: At the reception desk, the man in charge smiled and almost laughed when he read my name. So awkward in such a hotel. Would certainly fire him if I bought the place ... :D

Plussat: Nice view from the terrace, room ok but quite small.

Miinukset: I found plastics pieces in my soup which they accepted not to pay for. The window in the room very tiny, too hot, no AC, no access to the terrasse because of a wedding but then you lose the main advantage of this hotel

Plussat: View is fantastic. Parking is plentiful and free. Check in and check out were both seamless and the reception staff were very good.

Miinukset: The room was unbearably hot so we got very little sleep. Didn't like the duplex layout. The food in the restaurant was OK but the service wasn't great - we got the impression that if we hadn't summoned the waiters over we would still be there now..

Plussat: Good location. Quiet and good views.

Miinukset: Dirty beds. I saw a bug on it. Hope it is not a bed bug.

Plussat: Good breakfast, good view and parking. Friendly staff. Beautiful building. Nice restaurant.

Miinukset: We didn't sleep well, it was very hot in the room. No air conditioning in the room, just noisy fan. There was no grid on the window. The wooden steps to the bed creaked a lot.

Plussat: Exceptional front desk staff. Magnificent old building

Miinukset: Very limited amenities within walking distance

Plussat: Erinomainen aamiainen, terassilta upea näköala yli koko kaupungin.

Plussat: Style is chic and classy. Rooms are very small though and no double beds. Location is far from tourist attractions. If you’re looking for quiet getaway I would recommend it otherwise it’s not close to touristic attractions.

Plussat: Amazing view in a historic, spectacular castle overlooking Wien.

Miinukset: The lack of AC, we were provided with an extra fan.

Plussat: The fact that it's surround by nature and the fantastic view of the city from the facility. Also the delicious bio food they serve for breakfast.

Miinukset: The hostel location is not clearly indicated. There's a nice hotel next to it, and other guests and me were confused to identify which one was ours.

Plussat: Best view of Wien! It is a litlle bit far frim center, but the panorama is great!

Plussat: Very good location, tidy and welcoming. Good breakfast

Miinukset: Comfort not too good but suitable for hostel. Unfortunately my card to enter the building/ room didn’t work. But quickly found a solution.

Miinukset: there is no bar

Plussat: Beautiful view. Worth to ser Vienna at night.

Plussat: Loved this place from the first minute. The view is breathtaking. It’s very peaceful and serene - exactly what I wanted. Plus, it’s an eco friendly hostel. I was pleasantly surprised to find lactose free milk and all sorts of seeds for morning porridge. So, if you want to escape the busy city life, yet see it from above - this is a place to be. Just lovely!

Plussat: The location is good and the view is amazing.

Miinukset: We had to put on the bed sheets ourselves and when leaving return these to the laundry carts. There were no towels - had to pay extra for these. The breakfast was very poor.

Plussat: everything else was wonderful

Miinukset: Wi-fi did not work in room 105

Plussat: Commoon areas

Miinukset: Commoon areas very nice, private room could be Better

Plussat: Employees were very helpful

Miinukset: The room was very warm, with few fresh air. We spent the night sweating.

Plussat: The location, 3 mins walk from the metro station. The basics in the single room. Bedsheet is fairly clean, bed is comfortable. The receptionists are polite and helpful. The best thing is the breakfast!

Miinukset: Noisy neighbors on my floor, teens are loud sometimes. Downstairs there’s drunk people yelling on the street at midnight, for at least 2 nights of my stay! The cleaners don’t do a proper job cleaning my room. Either forgot to take away rubbish or putting a plastic bag in the bin. They don’t sweep the floor either. They knock your door and just enter before you even respond! My room wasn’t ready yet for check in when the hostel knows my exact check in time that day.

Plussat: Nice staff

Plussat: The location was somewhat ok.

Miinukset: No ventilation, no AC and no fan therefore the room was always hot. I believe there was also a case of bed bugs in the room. Not really worth wha you pay

Plussat: Near metro station, lockers in rooms, private toilet and showers, very friendly staff.

Miinukset: noicy, you can hear every door on the morning, their soft mechanism doesn't work!

Plussat: Very clean room. If you are going to a concert in Stadthalle, this is a perfect accomodation because it is very close to it and it is pretty cheap.

Miinukset: Beds are not comfortable, we didn’t sleep very well.

Plussat: Location was excellent, check-in was painless and staff was excellent

Miinukset: The entire place smells like a locker room gym. It simply doesn't receive adequate cleaning. It is not "disgusting" but is certainly below average compared to many similarly sized hostels throughout Europe. i would not stay here again.

Plussat: clean

Miinukset: Face to the main road, very big noise. I am a woman and booked one bed in four beds room earlier. That day I checked in and went out for two hours. After I came back and found two men in the room. They were my roommates!!! The four beds rooms set up with one double bed and one bunk bed. I did not understand why the staff arranged the room like that. Actually I asked for changing the room. Not so bad, finally I got a bed in a six beds rooms.

Plussat: Almost nothing.

Miinukset: I had to pay additional fee for blankets. I would not choose this property if i knew this before booking. The room was quite smelly.