Wien hotellit lähellä Pääkirjasto

Plussat: Beautiful, elegant hotel with accommodating staff and helpful concierge. Perfect location. Magical experience.

Plussat: The bed was very comfortable. The breakfast had a wide variety .

Plussat: Excellent room. My special request was taken into account and I got a Deluxe room with a nice balcony. Staff was extremely friendly and helpful.

Miinukset: Some construction noise outside at 7 am in the morning during the week from some construction activities on the street.

Plussat: Great breakfast, lots of choices and fresh. Bed was very comfy and furniture was really nice. Toiletries were excellent, staff very friendly, location was perfect. Will definitely stay again. Very pampered!

Miinukset: Nothing can think of.

Plussat: The location is really good. The staff is friendly and ready to help. Fast reactions of our complains about the room.

Miinukset: The fact that we have to change our room 2 times in order to have an acceptable one (not hearing a constant noise of leaking water or having a blinking lamp).

Plussat: Kaikki oli erinomaista! Ei valittamista minkään suhteen. Odotukset ylittyivät,

Miinukset: En keksi mitään!

Plussat: Absolutely everything!

Miinukset: Nothing. Really!

Plussat: Tasokas ja hyvä sijainniltaan oleva hotelli.

Plussat: did not have in the hotel because we do not eat much

Miinukset: the bed

Plussat: The staff is very polite and friendly. Hotel design is very nice. Rooms are clean and nice. Location is perfect right in the center if Vienna next to the Metro. Very good Hotel.

Miinukset: During the check in the very friendly receptionist offered that the hotel will park my car and bring the luggage to my room which i appreciated and thought of it as an amazing customer service. My car was parked in the garage for the first night only. However 3days later , the night before my check out i received an information letter informing that the parking for the first night will be charged with €40. At checkout i had to wait for the Reception Manager and explained the situation to her and that noone informed me about parking charges before my car was taken to their garage and that the hotel during check in offered to get my car parked and luggage brought to my room and i never asked for this service. She replied that the charges for the garage are mentioned on booking.com (which i did not look for as i was not looking for a garage) and that she will exceptionally remove the parking from my bill. Very arrogant approach... A simple mistake was done and i was not informed properly which can happen and for a hotel of that standard should not be a problem to deal with in a smooth and decent way without blaming me afterwards and implying that i should have read on booking.com for a service that i didn't even look or ask for in the first place - this was neither appreciated nor appropriate and left a bad taste to the else great hotel stay.

Plussat: The location is excellent and we walked to everything or caught the U3 just around the corner. The beds were comfortable although I had asked 3 times for a twin beds and on arrival they offered a double bed which needed sorting out. The robes, slippers and chocolates were a nice touch but then again the room rate covered these little extras.

Miinukset: I didn't eat breakfast in the hotel as I thought 30 euro charge was totally ridiculous! especially as there was 4 persons in my group and that would have meant 120 euros extra a night to eat breakfast - the room rate is high enough that it should include a basic continental breakfast. I ate a fantastic dinner for 30 euros so felt the breakfast provided was a waste of money. In addition the mini bar was terribly stocked. I don't drink coke cola or apple juice or lager. The least I expect is a selection of wines and maybe a few spirits.

Plussat: one of the greatest hotels I have ever been to ,great location , friendly staff ,all attractions are near and easy to walk to . I highly recommend this hotel for everyone I know

Plussat: Location, facilities, staff

Miinukset: not applicable

Plussat: So clean. Great staff and helpfu

Miinukset: I extended one more day and expected to get special offer

Plussat: Very nice hotel also the staff of hotel very friendly and helpful.

Miinukset: Maybe the public parking cost is little high which is cost around 20€

Plussat: It was a big room and good location

Miinukset: Hotel services

Miinukset: The room wasn’t clean once, also the room was opened on us while inside the room twice to check the mini bar which we asked to be removed. This kind of things should be in the system so we don’t get disturb.

Plussat: The friendliness of the staff. They where always there to help. The location was perfect . Everything was in walking distance

Plussat: Kolmen hengen huone oli kolmen perushuoneen kokoinen.

Plussat: Hyvä sijainti, tilava huone, hyvä aamiainen. Avulias henkilökunta.

Miinukset: Hotellissa ei ole baaria.

Plussat: Spacious and clean room Staff very friendly

Miinukset: Pillows were horrible ! It was the only bad thing in the hotel

Plussat: The hotel is situated on Vienna’s main shopping street, and next to a metro station. The room was clean and spacious.

Plussat: Stayed 4 nights at this hotel. Rooms are very big and comfortable with modern design. The room was always very clean and tidy. Location is excellent, right next to the underground station that will take you wherever you need. Staff was very nice and approachable. Hotel is a little pricy in comparison to other hotels, however it is a high standard one. I didn't take breakfast because it was too pricy in my opinion, and I'd rather use the same money to try local restaurants and cuisine. If you're a light sleeper - ask for a quiet room on a high floor. They have inner facing rooms in which you don't hear street noise.

Miinukset: Breakfast is too expensive

Plussat: location very good

Plussat: Stylish and comfortable rooms A walking distance from Schonbrun Palace.

Miinukset: Parking and breakfast very expensive.

Plussat: Nice ambience n good behavior of staff

Miinukset: Check in time should be 10 in the morning

Miinukset: The bathroom swiping doors weren't soundproof at all.

Plussat: Location

Miinukset: Breakfast overcrowded. WiFi poor

Plussat: cleanness of the room

Miinukset: location of the hotel

Plussat: None

Miinukset: We've really had a very unpleasant experience with the front desk trainee staff called Melanee. Her attitude was the worst that I've been ever encountered. I ' ve got very upset and had a very bad impression regarding hotel Renaissance Wien!

Plussat: everything

Miinukset: a/c not cool

Plussat: The room was really comfortable. Nice to have a sauna and a gym, though the gym only had the basics.

Miinukset: Like other reviewers have said the price for parking and breakfast are ridiculus (in a three minute walking distance there is a nice bakery where you can get a nice breakfast at less than half the price).

Miinukset: We experienced a strong smell of urine in room 544. It looked liked there was something wrong. And the room did bot smell Nice during oud stay.

Plussat: The receptionists were very professional and helpful

Miinukset: None of the cleaners could understand basic English. It was very hard to ask them to take out the garbage. The bedding wasn’t changed during the entire stay of 7 nights, even though it had some blood specks on it. I’ve read on a pamphlet in the room that bedding is supposed to be changed every 3 nights. The used old cups also were not changed for the whole 7 nights, only very badly washed by the cleaners once, and the cups were still very stained after the washing. There were lots of crumbs in the carpet area, which was never vacuumed. The carpet and whole room was extremely dusty and constantly settled dust everywhere. I had a guest who sneezed constantly because of all the dust. It would be better in the future to train the cleaning staff to clean every room with the same routine instead of asking the hotel guests for what they want, if the staff cannot understand basic English. It’s also easy for guests to forget what they need when asked, so it’s better for the cleaners to just clean the entire place. There was a cleaner who asked whether the other person in my room was my husband and giggled a lot to her coworker while asking. It was very awkward and none of their business to ask. In the future I would not want the same kind of nosiness. I’ve stayed at renaissance Wien at the same building and floor last year, and the cleaning service was very good back then. Maybe more training is needed for the cleaners so they all follow the same cleaning routine instead of leaving it up to every cleaner to do whatever they want, which was the case during my stay this summer.

Plussat: Staff was super friendly, the room was also very clean!

Plussat: Erinomainen aamiainen

Miinukset: Aamiaisen aikana henkilökunta ”kävi ylikierroksilla” heti kun silmä vältti, oli lautanen tai ruokailuvälineet poissa! Saimme useaan otteeseen sanoa että emme ole vielä lopettaneet, hetki.. mutta vips taas oli lautanen poissa. Stressaavaa

Plussat: Tilava ja hyvin ilmastoitu huone.

Miinukset: Pyyhekuivaimeen ei saanut lämpöä päälle, muita ripustuksia pyyhkeille ei ollut.

Plussat: Beautiful interiors and incredibly comfy bed!

Miinukset: Pretty far from the heart of Vienna. Approximately 10€ Uber ride each way. Parking was very expensive as well. Breakfast was unreasonably expensive.

Plussat: Very modern and clean

Miinukset: No room service or restaurant available

Plussat: Hotel located in a very quite place. Very Clean, modern and big size triple room ( with the sofa). Very lovely spa and gym. Good choice on breakfast but price is 22 euro.

Miinukset: You need to pay for the early check 10 euro per hour ( we arrived at 12 pm and need to pay 30 euro more). Hotel has this rules even the rooms are not fully booked. Metro station close to the hotel on reconstruction and don’t available ( no information about it in official hotel site) until September. Some staff on the reception not talkative and helpful enough, not well oriented in the area close to the hotel and city in general. Hotel offers a slippers and bathrobes but you should bring it by yourself from the spa area. Sofa bed isn’t possible to use for sleep. They bringing the other additional bed which is small and not comfortable No hair conditioner and body cream in the room

Plussat: Staff very helpful and nice

Miinukset: Small single bed while the room is big enough for bigger beds

Plussat: Very nice hotel. Close to public transport to get downtown

Plussat: It was clean and the room was excellent. The staff was wonderful and very helpful especially the receptionists.

Miinukset: Not much entertainment in the bar it was pretty quiet and empty at times.

Plussat: A very nice hotel, close to public connection. Private parking with easy access available.

Plussat: Clean, good breakfast, nice staff

Miinukset: The area wasn’t as nice as nearer town, took 15/20 min walk into centre, area looked bit run down and wouldn’t liked to walked back in the area in the dark.

Plussat: The friendly staff let us check in earlier than the stated time. Really appreciate

Miinukset: The kitchen cabinet knobs are a bit sticky, probably due to cooking. The entrance door is not very clear

Plussat: Saunaosasto ,ruoka,aamiainen,tilava huone.Ravintolan henkilökunta erittäin ystävällistä.

Miinukset: Huoneessamme huono kenttä Wi-Fi

Plussat: Super nice administrator (a man,but unfortunately I didn’t noticed his name) meet at arrival time.He was very kind and polite,has explained everything what we should know during our stay. The room was spacious,bed and pills were comfortable. The Hotel location and underground parking was also good. There is a make-up bar/place in a room,which let to feel like a princess :)

Miinukset: The roommate hasn’t cleaned the room with vacuum cleaner (some sand from shoes was on the floor).

Plussat: Everything was great. The room was huge, didn't expect that, breakfast was good and staff was friendly. Would definitely recommend!

Plussat: Location

Miinukset: No view. Room looked onto the back of another building.

Plussat: Siistit huoneet, hyvä aamupala, ystävällinen palvelu!

Plussat: Location , staff , spa,breakfast

Miinukset: Nothing

Plussat: Fresh meal breafast, u can have fresh orange juice and a good coffee in the morning. Everyone working here is nice and is helping you. We arrived ad 8:30 in the morning and they found us a room even though the check in time was 12:00 o’clock

Plussat: Awesome location

Miinukset: Doesn’t look like a 5 star hotel.

Plussat: Beds and the room in general are really comfortable. Very clean. Coffee and complementary water. Great spa and nice gym area.

Miinukset: 27€ Breakfast

Miinukset: What I paid for 03.08 96euro and 04.08 96 euro?

Plussat: ארוחת בוקר מצוינת. חדרים גדולים ומרווחים מיטות נוחות. צוות אדיב ונחמד

Miinukset: חדר כושר מיושן מעט מתקנים .

Plussat: Clean, central, amazing breakfast with local and organice products, modern

Miinukset: Cleaning service (did not replace toilettries, threw the bed cover on the floor - the room did not look very nice after it was cleaned), open shower in the room

Plussat: Superb room. Nice breakfast. Great location.

Miinukset: Next time, when it's that hot outside, lower the sunscreens in the room. the heat was killing.

Plussat: Very good

Miinukset: -