Wien hotellit Innere Stadt

Plussat: Great location. Rooms are lovely, real Austrian feel to them. Very high quality marble bathroom. We had breakfast and that was very good. We ate in the Brasserie cafe and had the Wiener schnitzel which was delightful. Elegant dining.

Miinukset: The beds lacked the luxurious comfort that I would have liked, duvet was thin and linen didn't feel overly fine. The spa facilities are very limited for a 5*hotel, so don't expect a lot, albeit it, as with the rest of the hotel, was very clean.

Plussat: All good

Miinukset: all good

Plussat: The hotel location is a walking distance to the Opera house and many must-see attractions in Vienna. The room was clean and the staff was friendly and helpful.

Miinukset: The Japanese restaurant was pricy and the food was simply ok. Sushi wasn't that fresh. The overall service was not at the level the restaurant claimed itself. I don't expect they maintain their stairs for customers to use, however, I do expect the stairs need to have a healthy smell --it smelled like aging fried foods & kinda moldy.

Miinukset: Illalla ei baaria auki. Mentiin toisen hotellin baariin.

Miinukset: Everything was choreographed and perfect.

Plussat: Hyvää gluteenitonta leipää aamiaisella . Kaunis hotelli

Plussat: Superb location. Concierge helped us get tickets to see sold out Bruegel expo. Everything about this hotel is 5 stars

Plussat: Aamiainen ja sauna!

Miinukset: Ilmainen wifi oli vain 24h

Plussat: Rooms are fairly large for European standards and the location is great. The bed is fairly good and the bathroom game is strong.

Miinukset: Found the overall staff service to be lacking. Concierge typically jumps at opportunity to provide service/advice but not here. For the most part, the hotel bars and restaurants are over-hyped and completely over-priced with much better alternatives just a few steps away (both quality and price). Smell of stale smoke hits you just as you enter the building - thanks to a smoking lounge conveniently located on the second level. Hotel wifi is a total joke and not to be relied upon. Hotel includes restricted wifi with your room rate and asks ridiculous payment for slight improvement. In my experience even budget accommodations provide this service infinitely better. Overall, this is a stuffy hotel situated for the stuffy traveler. Sounds of enjoyment or laughter are non-existent in common areas, which speaks volumes. Call yourself luxury, and pay for memberships in luxury hotel associations all you want - it doesn't make it so.

Miinukset: breakfast was limited vs. other LHW hotels

Plussat: excellent service - comfy rooms - great cocktails

Miinukset: Dstrict, the steakhouse, doesn't know how to do steaks. in typical European fashion it undercooks the meat and ignores the wishes of the guests as it believes that anything from medium to well done should not be served. in all fairness, they gave us a nice dessert on the house when we complained

Plussat: Everything. Attention to detail , staff amazing, rooms beautiful, food excellent

Miinukset: Nothing

Plussat: Staff were super friendly, couldn’t be more accommodating. Breakfast were good, spa facility is great. Great location

Miinukset: Prices of spirits in bar are very high

Plussat: ALL WAS EXCELLENT.

Miinukset: THE PRICE OF BREAKFAST.

Plussat: Room was wonderful, very spacious and clean. Staff was very friendly, and the service at check-in/check-out was excellent. Location is great, less than 10 minutes walk to the Opera.

Miinukset: Breakfast was good, but too expensive.

Miinukset: Prefer Grand Dame types of RC!

Miinukset: Despite the fact that we visited the hotel in February, the temperature was relatively high for the country. The a/c was not working, the rooms were boiling hot and the issue was not resolved during our stay.

Plussat: Location was good n special thanks to the ground floor bar staff n food

Miinukset: It wasn’t upto a Ritz Carlton standard n the price was high per nite

Plussat: We found a fabulous price on Kayak. We would not have stayed at the Ritz at their normal rates. It was a terrific value for us.

Plussat: Good restaurant and their staff

Miinukset: Hot rooms

Plussat: Excellent customer service throughout the hotel , very attentive and friendly staff

Plussat: central location, high level of comfort, efficient friendly service

Plussat: Breakfast delicious Bed and pillows so comfortable

Miinukset: Coronovirus that made us leave

Plussat: Beautiful hotel in a fantastic location. The staff were wonderful, the room was beautiful, spacious and elegant. Loved everything.

Miinukset: Nothing

Plussat: Set in in centrally positioned access to all the places of interest. The building and the hotel has a lot of history

Miinukset: Too warm

Plussat: that was a wonderful stay because your great and worm hospitality ,kindness.it was nice to start with wonderful breakfast every day.

Plussat: Very good location, big room, silence

Miinukset: Dust on the surfaces in the room...

Plussat: Clean and modern looking.

Miinukset: Like other reviews, the bed is very firm for our comfort, both my partner and myself had a bad back waking up every morning. Pillows too soft as well. We asked the receptionist if they had extra, firmer pillows but were given more of the same very soft pillows instead.

Plussat: Erinomainen ja monipuolinen aamiainen.

Plussat: The breakfast was nice, lots of selection but they lack allergy friendly food and/or information.

Miinukset: Wifi services in room was bad. Also, I stayed there Monday to Friday, the bed sheets were never changed but only organized. In addition, upon check in they didn’t take my credit card information as my company already paid for my stay. But then when I was eating in the restaurant and charging on my room, they locked me out of my room until they had my card information. I mean seriously! I was rushing between things and I had all my values in my room and yet they treated me as a money machine not as a client. They could have easily asked for my credit card but instead, they wasted my time and embarrassed me. I am disappointed with Hilton.

Plussat: The hotel’s decor is beautifully designed and creates a laid back relaxing environment. The staff are exceptionally helpful especially Richard who couldn’t have help more. Richard was full of local knowledge and happy to advise with any questions we had. He is a credit to the hotel! Would highly recommend this hotel and would stay here again.

Miinukset: Laskun maksussa sotkua. Ravintolan salaatti jäi syömättä. Kokki laittanut salaattiin kokonaisen kaalin ja jättänyt sen paloittelematta. Huone kylmä.

Plussat: Lovely hotel and location.

Miinukset: Very comfortable, great staff, fabulous location.

Plussat: Lovely Hotel great friendly staff would come again

Plussat: We paid for a large room with access to the Executive Lounge,( where we had complimentary breakfast and afternoon tea.) We needed these all these facilities, made use of them and thought the cost represented money well spent. Restaurant staff very helpful especially over diet issues.

Miinukset: The in-room coffee machine didn't work. They did try to repair it, very promptly, but to no avail: we did, however, manage with the kettle.

Plussat: good location, friendly staff, nice quiet room

Plussat: I really like the location, walking distance to Xmas markts especially Rathaus. Very comfy room especially like the bathroom, much bigger then most upscale city center hotel. It has all the luxury you could want without some insane premium price many of the other “branded” hotels in Vienna.

Miinukset: Nothing really

Plussat: Great location! Big sized room with desk and sofa, comfortable bed. Big windows, great for natural light. Curtains well designed, to close completely. Consistent and very varied breakfast. Stuff was nice, especially Mr. Gabor from front desk. We had a problem with the car and he was very helpful.

Miinukset: Shower door unsealed, so while showering the water was leaking on the bathroom floor, directly in front of the mirror and the sink.