Wien hotellit lähellä Burggarten

Plussat: We were minutes to all the museums and parks.

Miinukset: The room was extremely hot and they tried to fix it twice , but no change. they all blamed it on the weather rather then trying to do something about it The suites are on the mezzanine floor and noisy.

Plussat: The building itself is very unique and beautiful the famous hotels petits four is a must try

Miinukset: Some insects in the room

Plussat: We felt like royalty for a few nights. The bed was so comfortable, I would rate it 15 out of 10. The hotel is perfectly placed for walking to the main attractions. Make the most of Vienna and stay here.

Plussat: The Concierge and his colleagues and Staff were the best I have ever experienced. We have travelled all over the world and this staff were the nicest as well as the sharpest we’ve come across. I had a problem with Air France missing my luggage and the concierge and his Staff were so helpful with this matter! I couldn’t have done it without their help! Thank you for everything, we will never forget your kindness! Tanaz Pinilla

Plussat: The hotel lobby and bar are absolutely exquisite and the service is truly impeccable.

Miinukset: It was hard to tell from the photos online which suite we were booking.

Plussat: We loved everything about this hotel Location, hotel staff, rooms, all are top notch

Plussat: Staff was really nice and helpful. Building is "Imperial" style and beautiful. Location on the Ring is perfect. Concierge service recommended perfect places.

Miinukset: Our room was lacking paintings or picture frames - making it a bit plain or colorless.

Plussat: Hulppeat yleiset tilat. Iso sviitti. Historiallinen kokemus.

Miinukset: Kylpyhuone ei ollut iso. Aamiainen oli vertailuryhmäänsä nähden suppeahko shamppanjasta huolimatta. Kuuluvuus naapurihuoneista häiritsi.

Plussat: Breakfast and location were excellent, room was exceptional, very helpful and friendly staff.

Miinukset: Air conditioner needs improving.

Plussat: The Imperial is a former palace carefully renovated and maintained. The atmosphere and location are fantastic. Staff are friendly and attentive. I could not have asked for a better experience in Vienna. I will certainly be back.

Miinukset: Everything was perfect

Plussat: Perfect location, welcoming staff, great room, luxurious first class hotel

Plussat: It was very clean and modern, staff were very helpful and the location was great.

Miinukset: The bar facilities could also have a food menu.

Plussat: Our stay at the hotel did not include breakfast

Miinukset: N/A

Plussat: Hotelli ei tosiaankaan vaikuta olevan kolmen tähden hotelli, vaan paljon enemmän. Upealla paikalla, mahtava hinta-laatu suhde. Suosittelen!

Plussat: Excellent location very close to all attractions in the middle of town. Hotel is clean and extremely simple — basically just a (comfortable) bed and a bathroom.

Plussat: Great location. 5 min from naschmarkt and MQ. Close to public transportation.

Miinukset: Air conditioning didn't function well in one of our rooms and they didn't fix it..

Plussat: Clean room and great location! Walkable to all major sites!

Miinukset: Rooms were just a hair too small! Wished for a coffee maker in room!

Plussat: Great location and very close to the centre. Comfortable room and good breakfast.

Plussat: Siisti ja kodikas huone vaikka olikin pieni. Aamupala hyvä ja runsas. Erinomainen sijainti!

Plussat: Rooms, breakfast food and service, readiness of the staff

Miinukset: Air conditioning too cold in lobby and brealfast area

Plussat: Great staff convenient location

Plussat: Everything is perfect. Very good location, near is supermarket and old town. Breakfast is very good. The room is very comfortable and very clean. I absolutely recommend this hotel.

Plussat: The location was ideal right in the centre and all attractions close at hand. The staff were friendly and spoke excellent English- thankfully! The room was in small side but as described and the WiFi was good

Miinukset: Nothing really

Plussat: excellent bed and wonderful breakfast

Plussat: Extraordinary friendly team. Best location in Vienna, “ the center of the center “. Rooms are nice quite and clean. Excellent breakfast special thank to Angela for the soy milk. Although the old historical building, the hotel and rooms are superbly maintained.

Plussat: The location is fantastic, only a few steps from Stephan plaza. Walking outside in the evening was a good experience.

Miinukset: 1. Single bedroom is too small, esp. bathroom 2. Towels smell 3. Staff was not friendly when I asked him to take a picture for me 4. Breakfast was good but expensive

Plussat: The location which is virtually in St Stephansplatz. The rooms are very well insulated from the city noise too. Finished to a very high standard. And in keeping with Vienna.All the Staff very friendly and polite and always available to help.When I looked myself out of the rooom deposit box, a member of staff was there in minutes to fix the problem.

Miinukset: A little more information about the facilities.

Plussat: Kiva paikka keskustassa!

Plussat: Location is excellent. In my opinion, breakfast meets all the requirements of high standards. I would like especially appreciate the work of the staff of the meal service and reception for their attention to each guest.

Plussat: Wonderful staff, great room, reception desk kind, courteous, and helpful, knew my by sight, lovely hotel, situated near Stephansplatz in the city center. Will definitely be going back. Cannot be more positive about the experience.

Miinukset: I liked everything.

Plussat: Great location, great hotel.

Plussat: Location, location, location

Miinukset: Parking is too expensive ,42 euro, which we would’ve find a parking spot on our own!

Plussat: Breakfast were good for a city hotel , location was great , nicely furnished hotel. Good shower . Nice helpful staff , clean hotel .

Miinukset: My room had an unpleasant smell as I walked in the room . It was very noisy about the outside of the hotel through the night and morning so difficult to sleep with a window open , but you are central Vienna .

Plussat: Sijainti on aivan loistava hieman hiljaisemmalla sivukadulla, mutta kuitenkin aivan keskustan kävelykadun äärellä. Lähellä on myös metroasema. Huone oli tilava, hiljainen ja siisti. Aamiainen monipuolinen ja herkullinen. Lämmin vaihtoehto vaihtui päivittäin, tarjolla oli runsaasti herkullisia leikkeleitä, tuoreita hedelmiä ja useampi leipävaihtoehto. Henkilökunta oli erittäin ystävällistä.

Plussat: The befd was like a cloud the position wonderful

Miinukset: The bathroom didnt have a bidet!!!

Plussat: The best breakfast in Vienna, if not the whole of Austria!

Miinukset: Hard to improve. Expensive but worth it.

Plussat: Next level type of hotels, it was great, services was unlimited, and staff very helpful & friendly. The breakfast was wonderful, i think it was the best in Vienna!

Miinukset: There’s nothing I didn’t like, but maybe the bathroom was kinda tiny.

Plussat: Cleanliness, attentive staff, dining,

Miinukset: N/a

Miinukset: Bathroom lightning. It was great for makeup

Miinukset: They had removed/hidden all bacon and ham, to please intolerant visitors from the Middle East.

Plussat: Location

Miinukset: 2 single beds pushed together and not connected to make a double

Plussat: Great location, friendly staff, delicious food!!! Room was big enough and very clean.

Plussat: The check in staff was great, he briefed us around the hotel and the facilities young nice man. The staff from the concierge were also pleasant and helpful. The staff from the spa were also very nice and helpful. However there were always a few staff standing by the main door I really didn’t see why there were there. Most of the time during my stay while walking through the door they were standing there chatting away to each other, a few occasion they were even almost blocking the door and had no intention to stand back / give way . That’s why I call them the black sheep in the family. The price I think high for what they offer, tbh my expectation was above what I experienced from this hotel considering it supposed to be one of the best hotels in Vienna. But overall nice stay and very considerate.

Plussat: Amazing service, great attention to detail and incredible breakfast.

Miinukset: Unfortunately, the cost of breakfast was not included in the price of the room

Plussat: Staff are very helpful and friendly Location is very good

Miinukset: Nothing

Plussat: The room was very spacious, clean and comfortable. The receptionist was very accommodating and friendly.

Miinukset: N/A

Plussat: Room space

Miinukset: Lift

Plussat: Everything perfect! Recommended!

Plussat: It is very amazing hotel ! The location is quite good ，walk to the castle around 10 mins. We live in the queen room，there is a separate room for the kid to live! The building is an old European building which was built in 14 century. But clean ，big and quiet . you can enjoy old style but all equipments are provided ，such as air conditioner ，slipper and bathrobe. All the hotel staff are kind and full of passion，they will help you what you need！The reception girls are beautiful and good at English，always smile. The old man，oh，he is really very good and help us a lot ！ Breakfast and beds are wonderful！ I like this hotel very much and will recommend to the friends ！It is really unforgettable at Prague！

Miinukset: Almost nothing ！ Just want to reminder the visitor，you need climbing to the hotel ，if you take the luggages and kids, you will feel very tired ，Better to send email to the hotel for taxi services in advance.

Plussat: Staff very kind and helpful

Miinukset: Room requires renewal, lighting and changing furniture

Plussat: The room is huge and has a great couch for chilling out on after a day walking around. Free water and beer is a bonus. Courtyard view was super quite and I slept great.

Miinukset: The retrofitted elevator was welcome but could only fit our suitcases and one person.

Plussat: Fantastic location right next to the Opera House.Very helpful and welcoming staff.Unlimited free mineral water and coffee.High standard of furnishings and bathrooms.Excellent hotel

Miinukset: Nothing at all.We were very impressed

Plussat: Proximity to many attractions. Elegance and space in the apartment. The excellent copy of Van Gogh’s Sunflowers in our apartment. The little touches - coffee, cold drinks, beer included.

Miinukset: Pillows a bit flat and we like a softer bed.

Plussat: Great location in center by major transit lines. Easy to get anywhere in the city. Lots of restaurants and shops nearby. Room was tasteful and comfortable. Lobby was very nice, as was free water and tea / coffee.

Miinukset: Shower was out of order the entire stay. Loft room was not like any of the pictures. Air conditioning was only in the bedroom and only blows at full blast. Main rooms were too hot and bedroom was too cold. Only sparkling water available, no still.

Plussat: The location is perfect , everything is close within walking distance. Staff were great and helpful

Miinukset: Nothing

Plussat: - Bed was comfortable. It's pretty soft so for people who want really hard beds, this place might not be good to choose. - Included refrigerator. Being someone who doesn't eat very much, it's nice to store food, there's a microwave for reheating. You can even get cold drinks as Europe hardly ever have ice. - Centralized heating, you can set a default temperature much like a regular hotel room. - Location. It's about a block from the State Opera House and near multiple Karlsplatz entrances. Closest one that you won't have to wait to cross the street is the exit on Elizabeth-Strabe. - Roomy. I got an apartment which might still be pretty large for 2-3 people. You will usually see a whole family of 3+ stay here. - Daily House-Keeping. I usually put my "Do Not Disturb" sign, but if you don't, the hotel staff will go into the apartment, vacuum, straighten out the beds, mop the bathroom floor if wet, and take away trash. Make sure to put away everything from the counters and tables if you don't want them tossed. - I really liked one of the staff members at the desk. He was very helpful when I asked him questions. The others didn't seem like they were comfortable speaking English as I would normally get short one or two word answers while I would see them be more helpful with questions they know the answer to (Ex. regarding construction). - Decoration. I liked the orchids in the room and the glossed-glass divider really complimented the look.

Miinukset: - Spotty internet. Only chance you get internet is in the evening time so for the people who need to search for travel/tourist information or plane check-ins, better do them at those times. During the day, you sometimes won't get any internet at all. I'm not sure if this is normal or not considering the hotel construction. - Hard to find. Due to the hotel construction, for someone who has never been to Vienna, it was hard to find the building as the large sign at the front is usually covered up by construction. Unless you've been there before, it's hard to know that you have to go to the side of the building past a wooden door in order to get to the check-in and check-out office. It wasn't until the end of my week stay, did I see paper signs being put around the building pointing to the temporary hotel entrance door. - No staff notifications. For any business, if there's construction, every employee should be notified of any annoyances and non-emergencies/drills. For two days during my week stay, there were random alarms blaring loudly for about a minute. One of those times, it woke me up. Customers should be notified about this prior to the event in the chance where it may have been a real emergency. - Semi-clean. It's clean enough for an average person, but I'm part germaphobe. When I looked at the apartment, there were certain stains all over the place (Ex. on the rugs and sofas). I also brought new slippers to use and by the end of the trip, it was pretty much greyed out which means most likely the floors are only swept/vacuumed and never mopped. The refrigerator had a stench or maybe old food from previous customers that I think a nice box of baking soda for every refrigerator would be enough to take the smell away. The restroom (both toilet-room and shower-room) also left a certain mildew smell. Considering the small hole patches on the tile walls, I forsee the state of the apartment may get worse if nothing else is done to keep the apartment in better condition. - Slow elevator. It only fits 3 people and it takes awhile for it to go up and down. The elevator also doesn't have an up button so even if you want to walk up some flights of stairs, you would have to press the down button and hope no one's going down in order to go up to your floor. - Decoration. I already expected it considering the photos, but the face paintings tend to be creepy like eyes following you around the room. I had Skype calls and some people also pointed out the paintings and why there are so many faces staring at you.

Plussat: Palvelu oli erinomaista. Aamiainen hyvä.

Miinukset: Hotellissa ei ollut aulabaaria tms. mistä olisi saanut juomaa tai syötävää illalla. Ne löytyivät läheisistä kahviloista/ravintoloista. Aamiaisella hiukan ruuhkaa kello 9.