Wien hotellit lähellä Palais Auersperg

Plussat: Gorgeous large room with a great view of Vienna but with the double-glazed windows elimninating noise. The staff and restaurant could not have been better.

Miinukset: we had to leave!

Plussat: Henkilökunta oli erittäin auttavainen ja ystävällinen. Hotellin spa oli ihan ok ja uima-allas riittävän iso. Helteisen päivän jälkeen siellä oli kiva virkistäytyä.

Plussat: Sijanti hyvä, metroasema aivan vieressä. Rauhallinen hotelli ja hyvä buffetaamiainen. Ystävällinen henkilökunta.

Miinukset: Kylpyhuoneen lavuaarin erilliset kylmä- ja kuumahana.

Plussat: Staff was very friendly and helpful. Breakfast was nice in a good ambience. Nice hotel to feel the Vienna spirit, great location in the center

Miinukset: Sometimes taxi drivers came to the side of the hotel, didn't find the main entrance and drove away

Plussat: Great location, beautiful and clean rooms, yummy breakfast!

Plussat: Excellent amenities,location, all around

Miinukset: None

Plussat: Amazing breakfast and sunday brunch! Saim and michelle were really helpfull!

Plussat: Friendly and helpful staffs, quite and comfortable room and bed, basic but delicious breakfast.

Miinukset: View from the stayed room.

Plussat: Exceptionally well located. Extremely helpful and friendly staff. Exceptional restaurant. Very comfortable.

Plussat: Room was beautiful and spacious, breakfast is great and the hotel is in an excellent location.

Miinukset: Nothing

Plussat: The hotel was very quite, friendly and helpful staff, bed super comfortable, nice fitness facility and spa, delicious breakfast!

Plussat: Tunnelmallinen ja rauhallinen ravintola herkullisine aamiaisineen. Upeimpia baareja, joita olen nähnyt.

Plussat: Beautiful, elegant hotel with accommodating staff and helpful concierge. Perfect location. Magical experience.

Plussat: The bed was very comfortable. The breakfast had a wide variety .

Plussat: Excellent room. My special request was taken into account and I got a Deluxe room with a nice balcony. Staff was extremely friendly and helpful.

Miinukset: Some construction noise outside at 7 am in the morning during the week from some construction activities on the street.

Plussat: Great breakfast, lots of choices and fresh. Bed was very comfy and furniture was really nice. Toiletries were excellent, staff very friendly, location was perfect. Will definitely stay again. Very pampered!

Miinukset: Nothing can think of.

Plussat: The location is really good. The staff is friendly and ready to help. Fast reactions of our complains about the room.

Miinukset: The fact that we have to change our room 2 times in order to have an acceptable one (not hearing a constant noise of leaking water or having a blinking lamp).

Plussat: Kaikki oli erinomaista! Ei valittamista minkään suhteen. Odotukset ylittyivät,

Miinukset: En keksi mitään!

Plussat: Absolutely everything!

Miinukset: Nothing. Really!

Plussat: Tasokas ja hyvä sijainniltaan oleva hotelli.

Plussat: did not have in the hotel because we do not eat much

Miinukset: the bed

Plussat: The staff is very polite and friendly. Hotel design is very nice. Rooms are clean and nice. Location is perfect right in the center if Vienna next to the Metro. Very good Hotel.

Miinukset: During the check in the very friendly receptionist offered that the hotel will park my car and bring the luggage to my room which i appreciated and thought of it as an amazing customer service. My car was parked in the garage for the first night only. However 3days later , the night before my check out i received an information letter informing that the parking for the first night will be charged with €40. At checkout i had to wait for the Reception Manager and explained the situation to her and that noone informed me about parking charges before my car was taken to their garage and that the hotel during check in offered to get my car parked and luggage brought to my room and i never asked for this service. She replied that the charges for the garage are mentioned on booking.com (which i did not look for as i was not looking for a garage) and that she will exceptionally remove the parking from my bill. Very arrogant approach... A simple mistake was done and i was not informed properly which can happen and for a hotel of that standard should not be a problem to deal with in a smooth and decent way without blaming me afterwards and implying that i should have read on booking.com for a service that i didn't even look or ask for in the first place - this was neither appreciated nor appropriate and left a bad taste to the else great hotel stay.

Plussat: The location is excellent and we walked to everything or caught the U3 just around the corner. The beds were comfortable although I had asked 3 times for a twin beds and on arrival they offered a double bed which needed sorting out. The robes, slippers and chocolates were a nice touch but then again the room rate covered these little extras.

Miinukset: I didn't eat breakfast in the hotel as I thought 30 euro charge was totally ridiculous! especially as there was 4 persons in my group and that would have meant 120 euros extra a night to eat breakfast - the room rate is high enough that it should include a basic continental breakfast. I ate a fantastic dinner for 30 euros so felt the breakfast provided was a waste of money. In addition the mini bar was terribly stocked. I don't drink coke cola or apple juice or lager. The least I expect is a selection of wines and maybe a few spirits.

Plussat: one of the greatest hotels I have ever been to ,great location , friendly staff ,all attractions are near and easy to walk to . I highly recommend this hotel for everyone I know

Plussat: The aesthetics of the rooms, foyer and restaurant.

Miinukset: Halls and lifts are not refurbished and clash with the style of the rest of the hotel.

Plussat: A good place to stay. Nice room, good food and friendly staff. You know the place is right when the breakfast buffet includes coffe flavored yoghurt and there is a record player in your room. A modern hotel with an international vibe.

Plussat: Gorgeous new hotel. Opened April 2019. Cosy. Well designed. Great restaurant!

Miinukset: Doors close a little too loud. If you want to sleep in in the morning that’s a potty. Also they were doing some drilling works, but that’s temporary.

Plussat: clean rooms, equipped with air con, stylish interior

Miinukset: Parking quite expensive (24 € per day)

Plussat: breakfast was amazing, lot's of different choices. location was great, few minutes to metro station, staff was very friendly and polite. bed and pillows are very good, so i sleep all night like a baby :-)

Plussat: It’s a relatively new hotel in nice area of the city. Good beds, large bar, cool design.

Plussat: Staff was super friendly and helpful, breakfast was really good.

Plussat: The positive and vibrant mood. Reception, bar and restaurant staff are awesome. Keep up with the pace.

Miinukset: It is something weird for me, but there wasn't a single negative thing during my stay.

Plussat: Everyone was very helpful. It was my first time in Wien. The front desk went out of the way to help. Customer experience was great.

Miinukset: There is no Air conditioning. Once window left open, it gets better. I wish they could have at least pedisteal fan on sites.

Plussat: The room is REALLY nice, very comfortable bed, nice decorations, spacious, clean and with a really nice bathroom! The location is good but quite far from the centre. There are nice restaurants and bars around the area. We really liked when one of the staff brought a birthday cake with a really nice card to my mother as it was her birthday.

Miinukset: I really disliked the fact that upon arrival, although we had payed the whole amount for the stay, we still had to give a deposit of 70 euros that apparently is only given back to our credit card 3 days after check out!

Plussat: It was my third visit here.Nice design,polite personal and fine location.Every time I note the same picture.I like this hotel very much!!

Plussat: Lovely hotel. A lot of reviews say that the location is not good. I disagree. The location is great - just a short walk (10 - 15 minutes) to the hart of the city center. Would defenatly stay here again.

Miinukset: The lift makes an anoying sound when it passes the first flour. It woke me up the 1 night. Needs to be fixed.

Plussat: good international standard

Plussat: The staff were extremely helpful and thoughtful. Comfortable beds. Excellent location for shopping and sightseeing as the hotel is close to a few types of transportation.

Miinukset: I felt that the Wifi should have been free, but at least there is a computer free to use in the lobby.

Plussat: 3 star not a 4

Plussat: We liked the Hotel because it was very Clean also the Staff were very helpful. The Breakfast was very good selection for everyone

Plussat: the breakfast was fantastic. The staff were very helpful.

Miinukset: The fitness centre was inadequate. There were only 2 bikes and 1 cross trainer. No weights at all.

Plussat: the breakfast was good

Miinukset: the location..and the rooms were too small

Plussat: Location , breakfast, services at the reception

Miinukset: room size and the use of (piumone) feather-cushion (?)

Plussat: Excellent breakfasts and very friendly staff. Great location for younger couples as it is very close to the artsy Neubau district with quirky bars and restuarants

Plussat: The best breakfast in Vienna, if not the whole of Austria!

Miinukset: Hard to improve. Expensive but worth it.

Plussat: Next level type of hotels, it was great, services was unlimited, and staff very helpful & friendly. The breakfast was wonderful, i think it was the best in Vienna!

Miinukset: There’s nothing I didn’t like, but maybe the bathroom was kinda tiny.

Plussat: Cleanliness, attentive staff, dining,

Miinukset: N/a

Miinukset: Bathroom lightning. It was great for makeup

Miinukset: They had removed/hidden all bacon and ham, to please intolerant visitors from the Middle East.

Plussat: Location

Miinukset: 2 single beds pushed together and not connected to make a double

Plussat: Great location, friendly staff, delicious food!!! Room was big enough and very clean.

Plussat: The check in staff was great, he briefed us around the hotel and the facilities young nice man. The staff from the concierge were also pleasant and helpful. The staff from the spa were also very nice and helpful. However there were always a few staff standing by the main door I really didn’t see why there were there. Most of the time during my stay while walking through the door they were standing there chatting away to each other, a few occasion they were even almost blocking the door and had no intention to stand back / give way . That’s why I call them the black sheep in the family. The price I think high for what they offer, tbh my expectation was above what I experienced from this hotel considering it supposed to be one of the best hotels in Vienna. But overall nice stay and very considerate.

Plussat: Amazing service, great attention to detail and incredible breakfast.

Miinukset: Unfortunately, the cost of breakfast was not included in the price of the room

Plussat: Staff are very helpful and friendly Location is very good

Miinukset: Nothing

Plussat: It is a good hotel in a very good location. It is an old hotel but was tastefully renovated and the amenities were very good.

Plussat: Very clean room, spacious n the bed is very comfortable

Miinukset: None

Plussat: We liked the terrace and breakfast. The cappuccinos and Lattes were very good. The location was great. The staff were friendly and helpful.

Miinukset: The air conditioning was not working properly. The windows were 1.35m above finished floor which is too high to look out.

Plussat: Breakfast was nice with plenty of choice, although same every day. Location was great - in a walking proximity to the city centre.

Miinukset: Nothing particularly. For a five star hotel I would expect little bit more.

Plussat: Everything was great, location, staff, accommodation, coffee in the room and etc

Plussat: The room was modern and clean

Miinukset: A/c was a bit low

Plussat: The receptionist and cleaning team were great. The location of the hotel was very good, the breakfast offered many choices and was fresh.

Miinukset: Some of the waiters were impolite, arrogant and rude. In two different occasions were laughing behind the back of their customers, in both occasions those who didn’t speak German. I would recommend to check out your personnel if you care about your tourism.

Plussat: Location, Design, Cleaness, Friendly, Collio Restaurant Breakfast/Dinner, Staff

Plussat: This hotel is so lovely, I highly recommend it. The staff are amazingly friendly, the hotel food & beverage are of great quality and the courtyard for breakfast is the perfect way to start the day. The location is a short walk into the centre and we thoroughly enjoyed our stay.

Plussat: Hotellihuoneen (superior) varustetaso ja siisteys olivat huippuluokkaa. Hotelli oli aivan keskustan tuntumassa, kävelymatkan päässä kaikista palveluista. Aamiainen oli runsas ja kattava sekä hotellin palveluhenkilökunta avuliasta ja kohteliasta. Olimme juhlistamassa hääpäivää ja hotelli huomioi sen hienosti toimittamalla kuohujuomaa huoneeseen. Suosittelen lämpimästi tätä hotellia.

Plussat: location

Miinukset: location