Windsor hotellia

Plussat: Staff was amazing. The Room was just right to sleep shower and change and then be on your way for the day's adventure. It was a great price and I would highly recommend that period breakfast was amazing. And everyone was so very helpful

Plussat: The staff was extremely helpful and accommodating. I was traveling on an extended trip and was in Eton at the start. I wanted to store a piece of luggage and they kept it for 9 days and when I arrived it was waiting in my room. On departure, I needed to take an early flight out of Heathrow and they arranged for a taxi to pick me up and the cost was less than other taxis I had spoken too.

Plussat: The room was excellent, the meal we had was delicious, recommend the burgers, and a top breakfast

Miinukset: Really have to follow the directions, as thete are a lot of little one way streets

Plussat: Location

Miinukset: Small uncomfortable bed.

Plussat: Great Location (across the street from Windsor Castle). Polite & helpful staff.

Plussat: The valet service was a lovely surprise. The breakfast was amazing and the general feel of the hotel was luxury. The room was stunning and lovely shower.

Miinukset: Nothing, it was amazing

Plussat: Perus Brittiaamupala joku tykkää joku ei. ..ihan normi ok....

Miinukset: Parkkipaikka kannattaa varata ennakkoon. Kylille ei mahdu!

Plussat: Perfect location with views of the Castle. Lovely room very stylish decor, spacious, comfortable bed, nice bathroom. The bar and lobby area was very nice and the breakfast was great.

Plussat: Great location but very hot room and no instructions on the air conditioning

Plussat: The location is good but its expensive for what it is. Staff are not warm at all.

Miinukset: This is the second time we have stayed here and the staff are getting even less friendly then last time. Check in lacks genuine welcome and we felt under huge pressure to order our breakfast quickly at the very average buffet - staff looked really under pressure. Parking is outrageous at 35 pounds per night. To avoid this drop your bags in the rear entrance of the hotel and park in Eton overnight for 10 pounds. It's a very pleasant walk across the foot bridge to Eton (8 minutes) and you get to see the cute main street and Eton boys running off to class in their tails.

Plussat: Love,love,love this hotel. Location is just brillant right opposite the castle. Right in the middle of it all. The beds are sooooo comfortable. The whole hotel is warm and cosy and just what we need after an over 40hour journey from Australia. Easy uber from Heathrow airport. And easy access to train for our trips.

Miinukset: I love everything about this property. Our second visit. Can't wait to return.

Plussat: Hyvä aamiainen. Loistava sijainti. Keskeisestä sijainnista huolimatta rauhallinen. Kivat huoneet.

Miinukset: Aamiaisella lämpimän ruoan tilaus meni hiukan pieleen. Ihan ok palvelu, mutta jokin viimeinen silaus jää silti uupumaan.

Plussat: We were pleasantly surprised to get a room upgrade due to us celebrating 10 yrs together , we had a suite with beautiful views of the Themes & gardens.

Miinukset: Bar staff hovered after giving us the dinner bill & made us feel a little uncomfortable & a few cobwebs directly hanging above the bed . Comfy bed but awful pillows .

Plussat: The outlook of the hotel, friendliness of staff and overall atmosphere was excellent.

Plussat: The location was gorgeous , its was nice and clean. Food was lovely and it was nice to have a complementary drink on arrival.

Miinukset: On arrival to breakfast the table was layed with cups and culturally ,we got our breakfast from the buffet and half way though our breakfast we still hadn't been served drinks. We had find a waitress to request a tea or coffee.

Plussat: The Oakley is incredible! The room was the perfect style to match the hotel, the bed was very comfortable, and the sandwiches are amazing! It is beautiful to walk around the property both at night and during the day. The whole hotel is gorgeous!

Miinukset: I can't find anything bad about this place!

Plussat: Incredible river view and beautiful grounds. Lovely extra touches like umbrellas for walking between buildings.

Miinukset: Slight lack of attention to detail during breakfast. Waited for plates on morning one and cups on morning two.

Plussat: Staff were very helpful nothing was too much trouble. Beautiful surroundings. The food was delicious.

Miinukset: The bed was a little uncomfortable. Some buttons dug into my leg.

Plussat: The food was very good and the room warm and spacious

Miinukset: Only having one person serving at breakfast was not good considering how many people were staying and wanted good etc. Even the evening service was at times a bit "off" with staff forgetting our order and having to wait for what seemed at the time a bit too long. But these are small areas that can be improved easily.

Plussat: The room was beautifully decorated with everything I needed...even had fresh coffee and cafetiere. Sadly I didn't have breakfast as I needed to be somewhere early but everything else I experienced was excellent.

Miinukset: Nothing at all...was all good!

Plussat: Room was fantastic

Miinukset: More channels on the tv

Plussat: It has a village pub type cosy atmosphere

Miinukset: Meals are highly overpriced for what is served and some of the staff could be friendlier

Plussat: Food was excellent in the Pub. Great location for Windsor, Ascot. Pub very friendly and cosy.

Plussat: The location, staff, hotel, food were all fabulous.

Plussat: Everything was clean. Breakfast was very good.

Miinukset: Nil

Plussat: A bit expensive for the location and services

Plussat: The live music in Sunday created a great atmosphere. The spa staff were welcoming and friendly

Miinukset: Room much smaller than expected

Plussat: We stayed in the Windsor House across the road from the main hotel. We were impressed with our room. It was modern, spacious and clean. The bed was quite big and super comfy. The washroom was also quite modern with a great walk in shower. The cold and hot buffet at breakfast was plentiful and delicious. The breakfast room itself was beautiful. The location of the hotel, by Windsor walking bridge was perfect for exploring both Windsor and Eton.

Plussat: Room was very comfy and had all we needed.

Miinukset: We asked for extra water in the room and did not receive it. The breakfast was nice but may have been sat for a while as eggs were dried out . Noise from people hanging around outside the entrance smoking, travelled to our room which was disruptive.

Plussat: Bed was comfy and room very clean

Miinukset: The spa was very disappointing and didn’t use. Was supposed to be be superior room but very small.

Plussat: The grande room was nice

Miinukset: I booked a superior room, I couldn’t check in because I was early. I was told my room was in the new wing. When I returned to check in I was given another room which you couldn’t swing a cat in. Certainly not a superior room then had to pay an extra 40 to get a grande room because there were no superior rooms left. Then lost my new umbrella when they transferred my stuff. I never complain but twice in a week I’ve been let down. I’m still waiting for a refund from a hotel in Toulouse too

Miinukset: The fact that the hotel was based over 5 buildings the actual reception area was tired couldn't fault the staff all very polite room was very presentable

Plussat: Location was great. The dinner and breakfast were really nice. Restaurant staff friendly and professional. The hot tub on the patio in the spa was a great touch. Press the button to be brought drinks whilst your in there!

Miinukset: I was a little disappointed with the bedroom and bathroom. I was expecting more luxury based on the hotel reputation, the price, and the pictures, but it just reminded me of a premier inn type room really, a bit average. The shower wasn't very good, low water pressure and not hot enough water. Lots of loud noise in the early morning outside the door, sounded like cleaning staff, but also could have been guests crashing around.

Plussat: Room was a good size and facilities good. Very comfortable bed.

Miinukset: Wondered why there was a toaster and fridge but no plates or cutlery for making your own breakfast. Location was not ideal, only one restaurant within walking distance, which we found expensive and poor value. Quite a distance from Windsor itself.

Plussat: The property was clean and comfortable. The bed and bathroom were good.

Miinukset: Location was a little hard to find and it was a bit impersonal when you don’t meet the hosts at all.

Plussat: Spotlessly clean, large and comfortable bed, good sized bathroom with plenty of hot water. We really loved the location - it was so quiet and peaceful and ensured a good rest, and also allowed us to enjoy fabulous supper at The Rose & Crown nearby. Check in/out was simple and seamless.

Miinukset: N/a

Plussat: Everything was fine. Building is old so bit cold inside. There is no reception I found everything was discussed over tel., sms Or e mail. Breakfast has to book before visit.

Miinukset: First time during my 20 years traveling experience I found that there's no reception or person to help you in emergency.

Plussat: Easy entry system and really helpful owner. Loved the period features of the property and the spacious room. Fridge and other facilities a real bonus.

Miinukset: Breakfast was a little hard to come by as Loch Fine only serves it the weekends. Went to Tesco for some Costa porridge!

Plussat: They had a keypad system which worked very well

Plussat: Breakfasts were very good

Miinukset: All good

Plussat: Very reasonable priced ,exceptionally clean and utmost friendly staff- breakfast was substantial and tasty

Plussat: Great central location good parking facilities, breakfast was great. My only problem was an older receptionist made me feel very like I should not of brought children with me, very frosty when she was booking me in I ended up going to the room as I did not welcome in the bar area. The staff changed later on in the day and what a change they was the opposite and made me feel very welcome one bad apple can spoil the whole experince

Miinukset: On member of the reception team needs further training or a new job behind the scenes

Plussat: Access and location also as always helpful friendly staff

Miinukset: nothing

Plussat: Friendly and helpful staff

Miinukset: Small room, bed was blocking window and desk

Miinukset: Had my teenage son with us. Sofa bed was dusty and sags badly...very uncomfortable. Toilet was smelly probably coming from the pipes. However, is very good.

Plussat: Comfortable bed. Plenty of storage space. Nice bar that was quiet by 11pm. Lovely, huge full English breakfast. Great location with views of the castle.

Miinukset: Taps in bathroom were wobbly making them hard to turn on and off. Toilet seat also wobbly.

Plussat: The pub was wonderful...the food was great. Loved the atmosphere and history of the inn. The location was excellent being between the two rail stations and the view of Windsor Castle couldn’t be beat.

Miinukset: The shower was a wee tight for my spouse and we couldn’t get the heated towel rack to work. There was a bit of damp on the wall that needed to be repaired in the family room suite in the 3rd floor.

Plussat: Excellent location/food/staff, very clean, we are a cleaning firm

Plussat: Staff was very friendly!

Miinukset: Rooms were very dated and not clean.

Plussat: good location, serves good food and breakfast was generous and good

Plussat: Excellent location, a short walk to Windsor castle, and Windsor in general. Food really good.

Miinukset: Parking was in a public lot, with not very reliable payment machines. Is a working pub, so noisy especially on weekends.

Plussat: Bed was enormous, decent products and location was excellent

Miinukset: Cost of breakfast and evening drinks were dear. Shower took ages to warm up and adapt to required temperature setting

Plussat: Good location, nice and clean room

Miinukset: The check in time is kinda late in compare to other hotel

Plussat: Soft pillows. Good choice at breakfast. Location is excellent. White Company toiletries (Noir: although the fragrance is a little strong for me). Tea and coffee complimentary. Smart looking dining room and bar/lounge areas.

Miinukset: Beds were a little firm. Paintwork is chipped and dated. No offer to carry suitcase to our room and only steps to get to it (in the part over the bridge). Parking is £25 per night for residents. Shower screen isn't sufficiently wide enough so pop a towel down to mop up the water!

Plussat: Situated just outside the Windsor

Miinukset: The staff very unhelpful, on the day of check out they said they cannot tell me the final price for the room as the system got stuck( and added BYE BYE to me !!!! finishing the discussion ! very rude ! The rooms are crooked , you slide down frob beds which are not standing even on the floor ! The matreces scandalous! I am posting the picture below. Really do not reccomend! For 550 pouds for two nights this is not to accept.

Plussat: Thee location was excellent.

Miinukset: The bed was uncomfortable, the room and hallways were dirty. Mould in the shower. Housekeeping staff stole a large chocolate bar from our room. After having a drink in the bar, I went to the women’s toilet. All of them were full of toilet paper and wouldn’t flush. When we had a problem it was difficult to find staff that could speak English. Not enough hangers. Poor unsecured Wifi. We would not stay here again.

Plussat: Very helpful and friendly staff. Very pleasant and comfortable room. Excellent location, very near Windsor Castle and the shops. Nice bar, quite good food.

Miinukset: Nothing.

Plussat: Breakfast was excellent staff friendly

Miinukset: I booked this as a suprise for our anniversary paid for champagne in our room when we got there to my suprise nothing I had to go down and ask we recieved it later Not good spoilt the supprise

Plussat: Hyvä aamiainen, sijainti ja erinomainen palvelu respassa, varsinkin Adrian, sopii tehtävään täydellisesti!!!!

Miinukset: Henkilökunta ei osannut neuvoa Windsor Horse Show asioissa, lipuista piti soitella, että saako portilta jne. Ascot linja-autoakaan eivät osanneet kertoa, ei me turistit mielellään taksia käytetä, jos linja-autolla pääsee.

Plussat: Barbara the host was excellent, and set up a way for us to check ourselves in to our room straight away. They use a pincode system for the doors so not having to think about a key was great! The room itself was very homely and comfortable, nice and warm. It felt like we had our own flat, or were staying with relatives, rather than staying in a clinical hotel room- which we had alot of on our trip! It was a great size too, and had a nice table set up for us, a fridge, and lovely snacks! All this was very exciting as we had a long trip where hotel rooms only give you the bare minimum, so having a fridge was an absolute luxury to us, also nice spacious and clean bathroom. Location is also excellent, just a short (10 min) walk in to town and Windsor Castle, as well as the riverside and nice park next to it- longer if you like to dawdle and look at all the pretty sites like us. Also opposite a Co-op supermarket which was extremely handy. Windsor itself was a lovely place to stay- we just had a two night stopover as it is close to the airport, but it feels much more like a quaint little town even though its just outside of London. We would definitely like to come back and explore it more, a lovely relaxing place to stay.

Plussat: Good location, quiet. Loved the pin check in

Miinukset: Shower head leaked a quite small but other than that can’t fault the property

Plussat: Location, bed

Miinukset: Broken light fittings, obvious temporary repairs, too few teabags, no fresh milk in fridge

Miinukset: Property was misrepresented. We had upgraded! and paid 260 GBP for 2 nights for a room with a small patio. Patio turned out to be a small, enclosed (by three walls ) wet and empty space with no furniture, damp, useless and depressing. We could not enter our room upon arrival as we had been given incorrect room information and were waiting in the empty hallway at the wrong keypad. Needed to phone owner to sort this as the impersonal entry protocol eliminated any personal face to face contact. Never received an apology for her mistake or heard from her again. Had requested earlier entry beforehand but this was not given, the reason being that we had booked through a 3rd party and not directly with the owner. Closed the front door and left without seeing or a word to anyone. Altogether a poor value, unwelcoming stay ... made to feel like unwanted 2nd class guests. Friends were staying at a nearby hotel, full English breakfast, friendly staff and loved it and paid half of what we paid. We felt cheated. Would definitely not recommend.

Plussat: The room was very pleasant and extremely clean.

Miinukset: This is not suitable for aged people. We found it very difficult negotiating the stairs with luggage. The shower over the bath was also a disadvantage but we managed. We had to buy water as the cups were very stained after making tea using local water. We felt 3 teabags and 3 satchets if sugar for two people for a day was not sufficient.

Plussat: Erittäin hyvä informaatiota majoituspaikasta ja ympäristöstä ennen saapumista (ovikoodi, taksit, bussit jne). Mukava valikoima teetä ja kahvia huoneessa. Jääkaappi plussaa kun ei ollut ravintolaa/baaria.

Miinukset: Pattereiden lämmön säätö ei tuntunut oikein toimivan, kuvauksessa olisi voinut kertoa, että on jonkin verran autojen melua kun sijaitsee ison risteyksen kulmassa.

Plussat: This is a fantastic guest house in Windsor, close to the centre and the train station. Highly recommend.

Plussat: We liked the location and relaxed atmosphere. Breakfast was very tasty with plenty of choice. Really comfortable bed!

Miinukset: The outside door to Adelaide House did not lock. A potential security issue. The air condtioning unit leaked onto our luggage in a very noisy way. The fire door from the main hotel does not lock However the staff were, bar one, very friendly and helpful but were a little thin on the ground.

Plussat: very com full hotel

Miinukset: paying for parking at £15 per car as we book 3 rooms so we paid a lot of money with no discount if it was £5 per night it would be fine

Plussat: Beds really comfortable staff very good food very good

Miinukset: Nothing

Plussat: The proffessional service & assistance with anything, the room was a bit small but thats not a problem. The food was excellent & the staff, all of them were were great. And yes I would not hesiatate using this place again.

Miinukset: not enough tea/milk/sugar ect in the room, sort of like 3 scones but only 2 butter pats.

Plussat: Hyvä sijainti

Miinukset: Ikkuna kuilumaiselle sisäpihalle, joka teki huoneesta pimeän.

Plussat: Staff very professional, efficient, helpful and friendly

Plussat: Location excellent

Miinukset: Shower temperamental

Plussat: Excellent location, very friendly staff, good atmosphere, clean and tidy.

Plussat: The staff were amazing. Couldn’t do enough for you and very friendly. Very comfy beds Great location

Miinukset: I booked the Junior suite as the photos online showed a lovely corner bath. My husbands has a muscle problem and has a few baths a day so that bath looked nice an relaxing. Upon arrival we were allocated our room and no corner bath? Just a regular bath like any other bathroom. If I had known we would not be guaranteed a corner bath I would of not booked a suite but a normal double room. The staff did check other rooms to see if they had a corner bath but no luck. Very disappointing. The phones were not working so when we tried to call for room service, nothing! I ended up walking to reception to place our dinner order! Also the bar toilet was under repair so people using the bar area had to come up to the first floor to use the toilet. They had To pass by 2 fire doors that banged very loudly every time someone passed through them. No slow handle was attached to the door. Was. Rey annoying as right outside our room. No 1. A little disappointed .

Plussat: Great location for windsor and Eton, very welcoming and helpful staff.

Miinukset: Super location

Plussat: The location was excellent and a big advantage having free parking.

Miinukset: The decor of the room was very dated.

Plussat: The location was ideal close to the town centre, Walking distance to the castle,shops,bars and restaurants,staff were really friendly and helpful on arrival,didn’t see anybody on checkout as we left at 7.30 so just left keys in room.

Miinukset: Everything was fine for us just what we needed.

Plussat: very nice staff friendly welcome and wonderful breakfasts

Miinukset: Problem with heating but sorted out and what do you expect in such an old building

Plussat: The Windsor Trooper is in an excellent location only a short walk to to Windsor's major attractions such as Windor Castle. Nearby are many cafes, restaurants and shops and there is on-site parking,

Miinukset: The accommodation is looking a bit tired, and the new owners seem more intent on building up the hotel and bar business to the detriment of the accommodation. WiFi at the time was only available in the bar and breakfast is not available in the hotel although it is available from the many cafes nearby.

Plussat: Very good value. Was an excellent solution when travel plans disrupted due to airline issues.

Miinukset: Nothing to do with the property, but the Hearhrpw Black Cabs charge a fixed rate of £40. Book a local taxi and negotiate a fixed rate - will be half that.

Plussat: Location was excelkent

Miinukset: It stated when booking, free parking but it should really say, limited free parking plus it also said free breakfast but this was sadly not the case. Fortunately, there are lots of great places nearby where you can get breakfast.

Plussat: great location.friendly helpful staff.you get a nice private feel when in the rooms which are beside the pub..i would definatly stay again

Plussat: Location is excellent with free parking. Beds comfortable.

Miinukset: Rooms a little dated. Mould in shower.

Plussat: Good location and clean spacious room

Miinukset: No breakfast offered and beds not too comfortable

Plussat: Staff is friendly. Easy to book in and as property is part of a pub you can check in till late like 2200.

Plussat: clean room good size great location

Miinukset: no breakfast was included when booked

Plussat: Excellent position immediately by the castle

Miinukset: Breakfast could have been served hotter

Plussat: I would not stay here again.

Miinukset: Poorly run, breakfast awful quality and cold. Customer service non existent. Room dated, dirty and ill-equipped. Just a really awful hotel by comparison to others I've stayed in on the same street...go to M Gallery Castle or Mcdonald Windsor.

Plussat: Not mich

Miinukset: Checked in at 8 pm 318 booked for a month £150 it was like a broom cupboard no heating in the room called down brought me heater how can it have no heating a joke said it was the best they could do no heating ? pillows like pancakes no water pressure in the shower in morning room was so cold place is a joke that relies on its location left my details for Natasha the manger doubt she will call probably been warmer in the castle dungeon

Plussat: The location is excellent. The bed was comfortable and the breakfast very good.

Miinukset: The restaurant is looking a bit tired, especially the soft seated bench seats.

Plussat: Excellent king size bed and bunks for kids in family room. Lovely breakfast and friendly staff.

Miinukset: There was no lift in the town house bedrooms so lugging 4 suitcases up 2 flights of stairs with 2 young children after a long flight wasn't great!

Plussat: Locality

Miinukset: Dirty walls Very cold during the night Very noisy on landing Bed uncomfortable Shower awful: poor water flow and lukewarm water Staff poor: took ages to understand my name and check in

Plussat: Was handy to a few things.

Miinukset: Beds uncomfortable and quite noisy. No air-conditioning in the room so it was very hot. Couldn't open the window as there are many mosquitoes around.

Plussat: Fantasic history with this property. Stunning views. Very high standard. Would definately go back again.

Miinukset: Put a door not disturb on the bedroom door but could hear a double door banging in the corridors from room service staff from very early and staff knocking on doors looking to clean them from too early :-(

Plussat: Once changed to a refurbished room all good

Miinukset: The old rooms that have not been refurbished are old bad bed springs and lost my pyjamas.

Miinukset: Very long corridors from reception to the rooms 5 min walk Parkings far away from reception Too noisy due to airplanes

Plussat: Good location, and lovely hotel. Spacious but also has that nice "winter cosy" feel. Continental breakfast was nice.

Miinukset: Front-desk staff could have been more friendly. We arrive a few hours before official check in and rather than checking to see if our room was available earlier, they immediately told us that check in was only available from 3, even before asking for my name. Also the hotel has a nice pool and gym, but having a sauna and steam room would be really beneficial.

Plussat: The property and the grounds were beautiful. The reception lady was lovely and helpful.

Miinukset: The bed has to be one of the most uncomfortable I have ever slept in. You could feel the springs coming through it felt very cheap. I had to call house keeping as there were public hairs in the bath and poo in the toilet. They quickly came to clean it but it’s not what you expect at such a beautiful place.

Plussat: The staff was pleasant, very helpful and kind. The location and price were perfect.

Miinukset: The beds were hard. The room had an off, sort of musty smell. The bathroom needed a thorough cleaning. The 5 pound breakfast was nothing more than toast and fruit.

Miinukset: Delayed check in due room not available at the stated check in time.

Plussat: It was round the corner from where we were working

Miinukset: Mouldy rooms smelt of damp! tv didn’t work in one of the rooms had to change the light bulb myself as the woman didn’t have a clue shower was either scolding or freezing not a great experience at all

Plussat: The bed was comfortable, all linen was clean and the location was perfect for visiting Legoland.

Miinukset: The property is a bit tired and in need of a little tlc.

Plussat: Nothing!

Miinukset: The single room was poor value for money. The shower area was mouldy. The bedding had a stain on it. The room was next to the entrance and reception area. From the room, with the door closed, I could hear all of the discussions taking place in the area. Also, I could hear the toilet upstairs being flushed. I asked if there was another available room, I was offered a double room, for an extra £15.

Plussat: Hinta oli edullinen yhden yön majoitukseen. Kahden tähden hotelli ja oli kyllä molempien tähtiensä arvoinen.

Miinukset: Ei ollut ihan keskustassa, matka tuntui väsyneenä pidemmältä, mutta aamulla virkeänä lyhyeltä.

Plussat: Big enough family room for five of us and the price was good.

Miinukset: The remote control did not work so no tv although the staff tried to unsuccessfully correct this. No matter with three kids we wanted to go to sleep.

Plussat: Aamiainen oli hyvin basic, mutta hintaan nahden ok

Miinukset: Lakanat oli hieman kosteita sangyssa kun saavuimme

Plussat: New Oscar is ideally located within walking distance from the Train station and the main street of Eton and Windsor. The site was also walking distance from green spaces and the waterway. I would definitely recommended for a couple night stay. Beds were comfortable and the place was clean. The Co-op is close by to provide supplies if needed. Bus stops are also a few minutes away from hotel.

Miinukset: Area is a quiet in the evening. But not really a complaint.

Plussat: Lovely room and friendly owner. The only downside to the room was the tiny shower but apart from that it was great, very comfortable bed and cosy, homely feel. Check in and check out times were also very flexible which was helpful. I would recommend if you are looking for a short stay. Taxi to the racecourse or Windsor city centre cost around £5 so not very far at all, especially if you are driving.

Miinukset: We went down to breakfast at 9.45am and they had stopped serving as there was no one in the restaurant. This could easily be avoided if at check in we were asked if and when we'd like to have breakfast the next day. Also, getting hold of anyone via phone or email before hand proved quite difficult. However everything else was lovely for our short one night stay and I would recommend.