York Marriott Hotel

Staff were friendly and helpful throughout the hotel. The restaurant in particular has improved a great deal since we last stayed. Thank you to Maggie for arranging Prosecco in our room for our anniversary.

The bathroom was in need of renovation. Black mould around the tiles and ceiling, cracked mirror frame, no extractor fan all contributed to making the bathroom look grubby and damp. Also, the water was turned off during the middle of the day on one of the days for repairs or maintenance. There was no warning of this.

You need to replace your coffee pots so they don't leak everywhere

We requested a disabled access room close to reception but were put in a Grandstand room because it has a walk-in shower. It was a nice room but had I been properly advised of this I would have brought my portable/detachable shower handle. We managed OK but it would have been very difficult without my partner to help. When it comes to adequate disbled access small, specific details really matter. I like this hotel but the ridiculous walking distance to the disabled access rooms makes me want to give the architect a slap.Getting onto the Free wifi was much more of a palaver than the last time we stayed which was a shame.

Location and easy parking.

Bedrooms were starting to look a bit outdated.

Great location

Pictures wasn’t anything like it was in person, very dusty, and outdated