Zagreb hotellit lähellä Erzbischofspalast

Plussat: Location Staff Quality of food Room size

Miinukset: Aircondition

Plussat: Tyylikäs, viihtyisä, joulun ajan koristelu kaunis

Plussat: The charm and service Gym

Miinukset: It was a pity we could not use the pool

Plussat: I liked the hotel in general, the dinner was superb, as the breakfast as well. Spa center was great. Overall waiters were very good, receptionst and concierge as well.

Miinukset: So i had one issue, i ordered a flower bucket for my wife and it was said it will be ready at 06:30 since i have to go to my wife to meet her at the airport at 07:00. I waited at the loby until 6:42 and still no sign if the flowers. One simply job but it could not be done. Very dissapointed about that.

Plussat: The staff

Miinukset: Nothing.

Plussat: This is a truly remarkable institution with serious history in its every corner. Staff is extraordinary as well as service you will receive. You will get the feeling like you are in the movie Grand Budapest Hotel. Its an hommage to a bygone era in the very best sense. True old school hotel at its best. We will be coming back surely.

Miinukset: Maybe only spa area could be upgraded a bit. A bit of a stale smell in hallways.

Plussat: Excellent breakfast. Super friendly and professional staff. Spacy Gym.

Miinukset: Bit old-styled bathroom, but still very clean and somehow stylish.

Plussat: Breakfast excellent, lovely room, beautiful hotel decor / furnishings, sensibly-priced room service & laundry. Good option to eat at Le Bistro rather than higher-end Zinfandel restaurant (although both more expensive than typical Zagreb dining)

Miinukset: Nothing - very happy with it.

Plussat: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Miinukset: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Plussat: breakfast was excellent, great variety staff friendly which makes a big difference location 10 minutes from shopping area and old town so very convenient.

Miinukset: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Plussat: Great staff with a service minded attitude and a seemingly genuine friendliness. I asked for a change of room as I was placed toward the back, same as last time, and wanted a more quiet room. I was offered two possibilities. The mattress was comfortable, which was a change from my last time at the hotel. The buffet breakfast is good, but if you want an a la carte breakfast, opt for a room with no breakfast and pay for exactly what you want instead (including breakfast in bed). The restaurants and the bar are fabulous and the staff can give you superb wine pairing suggestions. Airport taxi is easily arranged and reliable.

Miinukset: The hotel is situated in the city and close to the train station where trams can be heard constantly.

Plussat: Boutique style hôtel, Good staff, breakfast included (though basic). Clean and reasonably priced. Gods if you have to spend the night in transit or for business a day or two. Free ample parking.

Miinukset: If you like to visit Zagreb, the location is not the best. With car or transport it takes some time. No restaurant in the hotel just a bar, so if you need a snack Kate at night you need to go out or order something from somewhere

Plussat: It was quiet

Miinukset: The matress was too soft

Plussat: Very friendly and thoughtful, next time Zagreb we will without doubt stay here again!

Plussat: Modern equipped flat; hotel is not far from exit to motorway; good isolation (the hotel is near the motorway, but it is not so heard). Zagreb was just a transit point in our trip, and in general we were satisfied with our stay in this hotel, despite of some minor minuses (see below).

Miinukset: 1. Facilities: at the room entrance they could put some hooks on the wall, mirror and some thing for putting shoes // baby cot was too expensive (15€, I think it is too much... we stayed only 1 day) // Dining room is small. 2. Location: a little bit far from the center of Zagreb (5-10 mins walk to tram station + ca. 20 mins ride).

Plussat: Super nice place. Own parking. Very good rooms. Good breakfest.

Plussat: Everything very neat and recent with lots of parking places.

Miinukset: Not exactly in the centre but very near and with good access to town.

Plussat: The room was nice an clean, the parking was ok

Miinukset: however I asked for quite room and from my window I saw the highway which was not more than 20 metres far.. Breakfest was somehow OK howevew the eggs were not so good..

Plussat: Facility design

Miinukset: We had 2 rooms. One with windows towards the raod was a bit noisy due to trafic, the other was ok.

Plussat: Everything..

Plussat: A beautiful hotel and very helpful staff.

Plussat: Hotelli oli "uudenkarhea". Kävelymatkan päässä oli pieni paikallinen kauppa ja kuppila.

Miinukset: Viimeisen vuorokauden aikana huoneemme lattia alkoi täyttyä kusiaisten tapaisista muurahaisista.

Plussat: Everything was great. Breakfast was nice and generous, stuff was nice and polite. Room was quiet as I’ve requested. Thank you for that

Miinukset: Would prefer hair conditioners and body lotions supplied every morning not only on the day one

Plussat: The staff were very helpful I arrived with a problem and they were very helpful. The room big and clean . Excellent breakfast.

Miinukset: Couldn't have asked for more!! Will definitely recommend the hotel.

Plussat: Best location. Great price. Great comfort. Value for money.

Plussat: everything ... excellent location ... nice breakfast fast.. comfortable bed

Miinukset: nothing

Plussat: Everything. The hotel was clean and the rooms were very spacious and comfortable.

Miinukset: I liked everything.

Plussat: Hyvä sänky normaaliin hotelliin verrattuna.

Plussat: Sijainti, ruoka

Miinukset: Kaikki henkilökunnasta eivät olleet palveluhalukkaita. Suurin osa erinomaisia.

Plussat: Staff are courteous, rooms are very clean, comfortable bed & linen & excellent location. At the very center.

Plussat: Staff were very friendly and professional.

Miinukset: Ants crawling all over my bed and in the bathroom. Not what I’d expect from such a centrally located hotel.

Plussat: Very central, super clean, very comfortable bed and pillows, the room felt like home. Bathroom was big and clean, with bathtub!!

Miinukset: My room was opposite of the cleaning stuff storage so it was very loud in the morning, also some noises in the night from the ac or the window front, could not locate it. Breakfast was more standard and when I arrived all was empty, also room service breakfast was not better, some staff were super friendly, most of them not, especially at the reception

Plussat: The location is great and staff are amazing:)

Miinukset: The breakfast used to be a bit better but still its good.

Plussat: Great room,staff and location.

Miinukset: n/a

Plussat: Great location, staff at the reception was great :)

Miinukset: Mold and hair in the bathroom, air-conditioning too cold (travelling with baby), bed not very comfortable

Plussat: The exit

Miinukset: Worst Hilton experience ever! Every 2 minutes the airco was making a buzz that wakes you up. The carperts were dirthy. Nearly no water in the shower,... I did not sleep until 2 am. Just close it and do a thorough renovation.

Plussat: In general was good.Very modern room big bathroom everything clean and friendly . The location was for my purpose well located.

Miinukset: High parking fees for one night for Croatia and a badly damaged entrance door in my room.Normally they should not rent a room like that.

Plussat: The view from the room was amazing. The breakfast was absolutely yumm! We loved the courtesy of the staff members. They were really helpful.

Miinukset: We felt the rooms were not prepared when we checked in. There were no toiletries and other usable accessories in the room. We had to order them later.

Plussat: Absolutely fantastic hotel with extremely comfortable and clean facilities and friendly staff. Love it!

Plussat: Very nice and kindness Staff !

Miinukset: Breakfast range of products !

Plussat: Excellent bed

Miinukset: Breakfast

Plussat: very clean room! Very comfy bed and pillows! Staff spoke English and very courteous.

Miinukset: Parking was not free! That was costly. We were not told until we got there. Did not see it anywhere on the website. Would of been nice to know. No shuttle service to airport or back to hotel. We also were not told about the breakfast buffet time.

Plussat: The room is big and comfy. The welcoming guest cookie is yummy:)

Miinukset: They put the paying sign of bottle water in a very vague way so we thought the first bottle water is for free but in fact it costs 24 kuna...and of course they charged us when we checked-out..

Plussat: Restaurant menu choices Reception

Miinukset: The housekeeping cleaning programme is not good: Rooms are still slightly dusty. I saw the housekeeping staff clean various surfaces in the bathroom with the same rag they used to clean the toilet bowl. The duvet is stuffed with an odd bead-shaped material that is not.comfortable and creates lots of dusty material. For Zagreb it is on the expensive side.

Plussat: Food in the restaurant was superb. Location was very close to bus station.

Miinukset: The pool was very small and noisy, could with some adult only hours as it wasn't relaxing at all with kids jumping and splashing around you. Restaurant staff were inexperienced.

Plussat: Staff are very kind.

Miinukset: Nothing

Plussat: Secure parking

Miinukset: No pool, expensive bar compared to local area

Plussat: All was professionally set

Miinukset: There wasn’t any special. All looked good and clean but no surprise . I like when a hotel offers something exceedingly special or something to remember.

Plussat: We liked everything about the hotel. Parking was very easy and the breakfast was really good. Staff were extremely friendly and we had a seamless check in and check out. The hotel itself was very modern.

Miinukset: Nothing could have been better.

Plussat: Staff were great Location was good Responses to queries before we arrived were consistent with the actual fact when we stayed at the property Information was provided proactively Good for the price

Miinukset: Having to pay for parking, but it was understandable

Plussat: Saatavilla oli kaikki mitä tarvitsin, tulostuskin onnistui.

Miinukset: Sijainti hieman syrjäinen.

Plussat: This place is a great 0lace to stay. Walking distance from the main square. Staff was very friendly. Always greeted you with a smike and hello.

Miinukset: One day the room wasn't cleaned up and we didn't get fresh towels. Mentioned it to front desk and within minutes it was tskrm care of.

Plussat: Good breakfast, attentive staff at the reception, family room is spacious and well equipped.

Miinukset: Nothing in particular.

Plussat: Everything was just awesome :)

Plussat: Reasonably priced, 25 minute walk from the main plaza.

Miinukset: Really nothing to complain about.

Plussat: Booked this hotel at the last minute due to change of plans wasn't disappointed would highly recommend it, staff very helpful and friendly.

Plussat: Location

Miinukset: Parking

Plussat: Nice business hotel

Miinukset: The curtains in the room did not close (20cm Gap)