Zagreb hotellit lähellä Stone Gate

Plussat: The beautiful architecture, the friendly staff and most of all, that feeling of arriving straight from the Orient Express!

Miinukset: Nothing

Plussat: Tyylikäs, viihtyisä, joulun ajan koristelu kaunis

Plussat: Eye pleasing classical hotel with very confortable beds and very proffesional and motivated staff.

Plussat: Booked this hotel because of the location and lower cost, was surprised to find it was one of the top luxurious hotels in Zagreb. The hotel was located right near the heart of the city and in walking distance to most landmarks. Rooms were nice and spacious with a great bathtub in the bathroom. Staff were very nice and attentive.

Miinukset: Hotel charged 24 Euros for breakfast, but we opted out as there are many bakeries and cafes close by where you can get a nice breakfast for for 2-3 euros.

Plussat: Very good Orient Express style hotel. Our family was on a pitstop on the way to Dubrovnik. Junior suite we had was very clean and nice looking. Bed is comfortable. Food is excellent ( we was at bistro esplanade at the evening and breakfast alacart was nicely arranget and tasty). All employees was very helpful. Good luck to a hotel i Covid time!

Miinukset: Staff are extremely rude, this is an extremely greedy hotel and I would not recommend it to anyone. I do not have anything positive to say about this hotel, during the Covid-19 situation they dealt with the situation very poorly, my experience with other hotels in Croatia was far better!

Plussat: Täydellinen majapaikka!

Plussat: Great staff, excellent facilities..

Miinukset: Superior queen is not that spacious room

Plussat: Everything

Miinukset: A pool would be nice

Plussat: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Miinukset: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Miinukset: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Plussat: Lovely place amazing staff wonderful bistrot

Plussat: Excellent value for the money. The hotel is designed with very good taste, there is beauty everywhere, excellent food, good Internet connection and the best of all is the staff. We stayed one day longer than planned.

Plussat: The traditional standing

Miinukset: No flat screen television in my room

Plussat: Beautiful hotel with great staff. Loved the room, the breakfast buffet and the dinner in the bistrot were excellent. Beautiful setting with 5 stars service! I would highly recommend it.

Plussat: Everything. Very luxurious accomodation, friendly personnel. The room was amazing . On top of it they have an incredible kitchen for breakfast, lunch, supper and daytime snacks, big thumbs up to the chefs.

Plussat: Location in the heart of the city, good breakfast, i like the additional menu for the eggs, pastry could be improved, crossants etc. ate to small, quality suffers, gets to dry.....

Miinukset: the noise of the near trainstation and the tram. also is a pool missing

Plussat: I like the way they design the hotel. It's old fashion but very authentic and style. The room and the lobby differs from the other 5 star hotels we have been.. even the reception was on a small table in the corner.

Miinukset: no.

Plussat: The respectable. Elegant. Comfortable. Excellent numbers. The obliging personnel. Very much I recommend

Plussat: Very friendly staff.

Miinukset: Air-conditioning inadequate for hot summer temperatures.

Plussat: very nice breakfast.

Miinukset: Very noisy tram-in front of hotel-running all night.

Plussat: Everything was great!!...staff, rooms, restaurant,location...no better place to stay in Zagreb!..highly recommended!

Plussat: Boutique style hôtel, Good staff, breakfast included (though basic). Clean and reasonably priced. Gods if you have to spend the night in transit or for business a day or two. Free ample parking.

Miinukset: If you like to visit Zagreb, the location is not the best. With car or transport it takes some time. No restaurant in the hotel just a bar, so if you need a snack Kate at night you need to go out or order something from somewhere

Plussat: Clean, quiet, great breakfast, super friendly staff! We enjoyed our stay and would definitely be back again :)

Plussat: Great facilities. Excellent breakfast. The location, near to a major road, is the only negative aspect - otherwise perfect!

Miinukset: Location

Plussat: Quiet and good location hotel. Great staff. Safe under surveillance parking is great.

Plussat: rooms, bar, all very nice and cosy

Miinukset: it would be great to have a small gym in the hotel

Plussat: Clean, breakfast, stuff

Miinukset: Mattress, to soft, in the morning we ended both in the middle. The result was neck and back pain.

Plussat: I had a great stay at the Loop Hotel. The rooms have modern furniture and are spacious with a super comfortable bed. Location is in a residential neighborhood not far from downtown. Great value for money, I would stay here again if I‘m in Zagreb the next time.

Plussat: charming hotel with retro-industrial design, convenient location; helpfull staff

Miinukset: too soft mattress, lack of extra pillows

Plussat: Very good breakfast. Tea and coffee facilities in room. Very comfortable beds. Friendly helpful staff. Parking free of charge. Close to town centre

Plussat: Excellent Location, Very Clean, Nice simple breakfast , Private Parking

Plussat: Spotlessly clean! Very good breakfast.

Plussat: Rooms were small but adequate. Great location for walking everywhere and laundromat very close by.

Plussat: Very nice hotel and location, parking also very convenient

Plussat: Free parking is a great thing, as Zagreb centre is too crowded, and expensive to park. Breakfast was great, staff is professional and friendly. Location is central, and the rooms are comfortable.

Miinukset: Wi-fi is a bit slow, the hotel is just a bit too expensive for the level of comfort, and the prices in the hotel bar are just shamefully high. HRK 35 (4,7 Euro) for one coffe with milk is a disgrace, as one can sit 25 meters away from the hotel, in a nice bar and have one for HRK 10-15. One would guess that they just don't want you to spend any time there. And the coffe was poor.

Plussat: Aamiainen oli todella monipuolinen ja runsas !

Miinukset: Hotellin sijainti ei ollut keskustassa

Plussat: Excellent hotel. Very well situated only a couple of blocks from the 'Old Town' and 'Main Square' area. Nicely appointed room with a super comfortable bed. Great buffet breakfast. Free parking in a secure lot behind the hotel. Always had coffee, water and apples in the lobby. Can't do better.

Plussat: Iso, siisti huone ja hyvä aamupala.

Plussat: Lyhyt matka vanhaan keskustaan. Hotellissa parkkitilat. Runsas monipuolinen aamiainen. Kaikkea oli Siisti, tilavat kylpyhuone. Myös kokolattiamatot poikkeuksellisen siistejä, uudehkon oloisia.

Miinukset: Huoneiden sisustus hieman vanhahtava (, mutta erittäin siistiä).

Plussat: - Hotelli on sisustettu tyylikkäästi ja kauniita värejä käyttäen. - Henkilökunta respassa ja ravintolassa on erittäin ystävällistä ja palveluhenkistä. - Sijainti on erinomainen erityisesti junamatkailijoille: rautatieasemalle on vain 300 metriä. - Aamiaisbuffet on runsas ja monipuolinen. Ala-aulassa on koko ajan tarjolla ilmaista kahvia ja teetä ja sitruunavettä. - Hotellissa illastaville on tarjolla ilmainen jälkiruokabuffet.

Miinukset: Mitään ongelmia ei ollut. Tämä oli paras hotelli kolmeviikkoisella Balkanin-matkallamme.

Plussat: Super comfortable bed, great buffet breakfast, free parking in a sparkling clean hotel. Couldn't ask for better.

Plussat: Staff attitude towards client.

Miinukset: Although I specified in my booking that I want a room with a decent view,I was placed in one with a wall in front of my window. Due to that it was rather uncomfortable, dark and always had to take care to draw the curtains so that I ave some privacy (away from the neighboring flats).

Plussat: Excellent value, very spacious room, close to everything. Staff at front desk extremely helpful. Top 5 breakfast experience.

Plussat: Clean, quiet, spacious rooms and bathrooms, close to the city square at walking distance, nice restaurants in the area, friendly and helpful staff, good price

Miinukset: The restaurant inside the hotel is not good at all.

Plussat: The hotel is near the city center, therefore it is a little hard to find a place to park the car. Our room was comfortable. The breakfast was great!

Miinukset: The a/c cannot be adjusted although it seems adjustable. The room was not cleaned well after the first day.

Plussat: The professionality and the friendliness of the staff. Breakfast is also very good and with a rich diversity.

Miinukset: The air deodorant that is used overall and also in the rooms. This is problematic for people with llergies or breathing problems.

Plussat: Erittäin palvelualtis ja ystävällinen henkilökunta. Palvelupyynnöt toteutettiin asiallisesti ja nopeasti. Hyvä ja monipuolinen aamupala. Rauhallinen ja siisti huone.

Plussat: Hyvä sijainti. Keskustaan lyhyt kävely, rautatieasemalle ei juuri lainkaan. Vastaanotossa loistava palvelu. Hyvät sängyt.

Plussat: Clean hotel. Good breakfast. The staff was kind.

Plussat: Siisti hotelli hyvällä sijainnilla (muutama kortteli vanhan kaupungin ytimeen), hyvä aamiainen.

Plussat: Aamiaispöudästä löytyi kluteenitonta leipää, joka on harvinaista ja erittäin positiivista.

Plussat: It was very crean room and good enough space for us. The breakfast was also fine. The receptionist was very kindly. And the rocation is great. We could walk to train station and old town as well. (little bit far from bus terminal, if you have big luggage.)

Miinukset: The elevator is small. We needed to carry our luggage, even 4 stars hotel.

Plussat: First of all, the location of the hotel is very good, as it is only 2-3 min. walk from the railway station and also it is possible to walk to the old city. The room is not very fancy , but clean enough. The hotel staff is also friendly.

Plussat: Location in the city center and proximity to main station, nice atmosphere of this old hotel with new and quite rooms

Miinukset: shower is quite small

Plussat: Sijainti !

Miinukset: Koska ko. oli neljän tähden vanha, perinteikäs hotelli odotukset olivat tietysti sen mukaiset, ne eivät täyttyneet sillä ns. viimeinen silaus puuttui. Annoinkin asiasta suoraa palautetta hotelliin.Vanha hotelli ansaitsee enemmän kunnioitusta .

Plussat: A beautiful old-school hotel located in a quiet green part of Zagreb which is still just a few minutes walk to the centre. When I lived in Zagreb, I walked past it a million times. Now that I'm returning as a visitor, it will definitely be my preferred hotel. The room was spacious and comfortable, the buffet breakfast is absolutely amazing, and all the staff were very attentive and professional.

Miinukset: The half-screen on the shower means you end up with a very wet bathroom floor after a shower.

Plussat: Ravintola-kahvila oli erinomainen, samoin aamiainen. Sijainti oli loistava ja näköala puistoon plussaa.

Miinukset: Kahden hengen huone oli hiukan ahdas. Ravintolan ja kahvilan hinnat kovin korkeat.

Plussat: Staff were amazing and helpful. Hotel was in a great location and was very clean. We very much enjoyed our stay at the Palace Hotel

Plussat: Great value for the money. Staff was very friendly and helpful and provided an incredible dinner recommendation. Room was very clean and comfortable.

Miinukset: The mattress wasn't as nice and comfortable as we expected, especially relative to the rest of the experience.

Plussat: Great stuff services and breakfast.Very clean and close to everything.Will definitely come back.

Plussat: Warm, helpful staff. Lovely lobby area, central location with easy walk to Old Town area along a shady promenade. Very good condition, with excellent breakfast and good value. We would stay here again.

Miinukset: Fairly small room, as found in most European cities.

Plussat: Everything

Miinukset: Nothing

Plussat: Miellyttävä hotelli, klassista vanhan ajan tyyliä. Aivan Zagrebin kaupungin ytimessä ja mukava kävelymatka läheisille ravintolakaduille. Yleiset tilat tyylikkäitä ja mukava aulakahvila juomavalikoimimeen. Henkilökunta asiallista ja ystävällistä. Aamiaisella runsas valikoima herkkuja ja ruokaa.

Miinukset: Kylpyhuoneen metalliosissa ruostetta, ylipäätään huoneiden kylpyhuoneista näki ettei ole remontoitu vähään aikaan.

Plussat: Sijainti ja aamiainen. Huone siisti ja raikas.

Plussat: One of the most centrally located hotels of Zagreb, we were positively surprised by the kind reception we got here. We booked the Suite (if you’re traveling with kids, a great pick given the room space), top value for the money. Breakfast is really good, despite the breakfast room getting crammed sometimes. If you’re traveling by car, might be the best pick if you want to be really close to the city center, virtually a five minute walk to the Jelasic main square(the parking is 10 EUR/day).

Miinukset: We travelled there in early November (i.e. roughly the time heating season starts in Croatia) and the heating did not work properly at the time.

Plussat: Location is great!

Miinukset: Breakfast needs improvement for a four star hotel. Parking is expensive.

Plussat: The design of the hotel! Actually, it was the reason why I chose it. With the help of its long history, both exterior and interior look fascinating.

Miinukset: Taking our passports during our stay... That was not good.

Plussat: The location was good and the room was clean.

Miinukset: The hotel staff was not very friendly and the breakfast was poor.

Plussat: Excellent breakfast to start the day in relaxing surroundings; efficient, friendly and helpful staff. Attention to detail. Prime location in the city.

Miinukset: Nil.

Plussat: A they honored your booking even though they did not have record of your service making a reservation.

Plussat: Hyvä sijainti rautatieaseman ja keskustan tuntumassa.

Miinukset: Vähän TV-kanavia, netti ei toiminut kunnolla, näköalana vastapäisen talon seinä.

Plussat: Hotellin hinta-laatusuhde (100e/ yö heinäkuussa) oli erinomainen. Olimme erityisen tyytyväisiä hotellin sijaintiin sekä aamupalaan.

Plussat: Hotellin erinomainen, keskeinen sijainti. Kattotason minisuite viehättävä ja tilava. Henkilökunta vastasi toiveisiimme joka käänteessä. Avainkortin sähköisen vian vuoksi yövyimme yhden yön alakerran suuressa remontoimattomassa huoneistossa, mikä flyygeleineen ja aristokraattisine kalusteineen oli positiivinen kokemus sekin. Aamiainen hyvä.

Miinukset: -

Plussat: Excellent location

Plussat: erinomainen sijainti,hotelli siisti ja hiljainen,kadulta ei kuulunut liikenteenmelu, hyvä aamiaisbuffet

Miinukset: huomasimme vasta lentokentällä,että meiltä oli veloitettu huonelaskussa lentokenttätaksi jota emme olleet tilanneet emmekä käyttäneet.

Plussat: It was good to find a vintage hotel lovingly restored and in in full operation.

Plussat: Easy to conect to the internett. The hotell oppgraded from one room, tree beds to two room without extra charge.

Plussat: it was very good

Miinukset: nothing expecially

Miinukset: Asiakkaan arvostus.!

Plussat: For many years this is my first choice if traveling to Zagreb for business purposes. It's somewhat like coming home. The same receptionist is greeting, familiar faces ever improving comfort and the breakfast was even better then I remmebered!

Plussat: Reasonably priced, 25 minute walk from the main plaza.

Miinukset: Really nothing to complain about.

Plussat: Super clean - nice hotel, also worth for business stays. Very friendly and professional staff. Well educated and very good informed.

Miinukset: The Breakfast was nice, but with space for improvements.

Plussat: Friendly staff

Miinukset: Nothing

Plussat: Everything was as good as 4 stars hotel requires. I liked especially free wifi.

Miinukset: Very small remark - there was no bottle water or coffee in the room, even if the coffee machine was there. Fortunately a gas station is 200 m away so no problem in getting some stuff. for yourself.

Miinukset: inattention while the staff made a bill for the accomodation. The date of departure was listed incorrectly.

Plussat: comfort of the room

Plussat: Nice size rooms, very clean, very good casino and the staff were very helpful

Plussat: Hotelli oli tosi hyvä ja siisti. Voin hyvin suositella.

Miinukset: Ei aivan ydin keskustassa. Hieman kävelyä.

Plussat: no comment

Plussat: excellent facility, good central location

Plussat: Helpful staff

Miinukset: difficult to find. No airport pickup

Plussat: Cleanliness of the room

Plussat: room comfort

Plussat: Ystävällinen henkilökunta. Hyvä valikoima ”pikkupulloja”. Laadukkaat oheispalvelut. Hieno näköala. Täytti odotukset

Miinukset: Suihku ei ollut paras mahdollinen.

Plussat: The staff was very helpfull and acommendating. Hotek has a gym and sauna area which are great. Location is a 20 min. walk to City center but there are trams running every 10 min.

Plussat: Received room upgrade that was highly appreciated. However, none of the two TVs remote controllers worked and the shower door was stuck and hard to open. The maintenance crew promptly arrived and fixed both issues. They were very nice, professional and the entire experience was really good.

Miinukset: Found one odd thing and that is the minibar was stocked with 300ml/10oz alcohol bottles and the charge was about $50 per bottle, I guess its cater to heavy drinkers or party people.

Plussat: Unprepared stuff for Covid-19 and earthquake Only 100 guests but there is not desifience in room... Tragic breakfast served in rooms

Miinukset: Everyrhing, it used to be 5* hotel now it is small rooms recodorated 1990 and no program on tv, bad wi-fi

Plussat: Very well located and easy to walk around upper and old town

Miinukset: Cigarette smoke everywhere even on the smoke free floors

Plussat: The pool is great and the room service not bad.

Miinukset: The service of this hotel is simply not up to scratch for a 5-star hotel. It is okay for a 4-star hotel. To give some examples:the staff is not helpful, sometimes does not speak English (!), the room, was way to hot (in November!), our room was not cleaned in three days, even not after repetitive contact with housekeeping.

Plussat: Relax area, gym and breakfast

Miinukset: Cost of parking

Plussat: The staff was friendly and helpful. The restaurant was good.

Miinukset: The spa facilities were a disappointment.

Plussat: Excellent services. Staff very friendly. A very comfortable room, nice view over the city, excellent gym

Plussat: The hotel is beautiful, and the staff is very nice. Also the location is very good.

Plussat: Normaali luksusluokan hotelli

Miinukset: HUOLIMATTA 7 KERROKSESTA JOSSA OLIMME, MELU KADULTA OLI MELKO VOIMAKAS. iKKUNOIDEN ERISTYS HUONO

Plussat: Location, room quality, view from Starwood preferred quest floor.

Miinukset: -

Miinukset: Varaukseemme ei sisältynyt aamiaista. Kävimme kaksi kertaa buffetissa, molemmilla kerroilla vihannekset vanhoja, paprikat jopa homeessa. Söimme aamiaiset lopun aikaa muualla.

Plussat: The room is very comfortable. The position is great, near the opera house and Mimara, near the tram stop (the trams 12 and 17 in few minutes take you to the main square, Trg Jelacic).

Miinukset: Breakfast too expensive. We did not have brakfast there, prefering two excellent bars near the hotel and the Opera House (one is named Hemingway and is very stylish).

Plussat: Hotel location,

Plussat: Good location, spotless room, comfortable bed

Miinukset: Smoky lobby area, reception can get overwhelmed by groups

Plussat: location, location, location. The bed was extremely comfortable and luxurious and excellent tv selections in English

Miinukset: They charged you for additional coffee from your coffee maker in your room after one use. This is a five star hotel.