Zagreb hotellit lähellä Stone Gate

Plussat: Location Staff Quality of food Room size

Miinukset: Aircondition

Plussat: Tyylikäs, viihtyisä, joulun ajan koristelu kaunis

Plussat: The charm and service Gym

Miinukset: It was a pity we could not use the pool

Plussat: I liked the hotel in general, the dinner was superb, as the breakfast as well. Spa center was great. Overall waiters were very good, receptionst and concierge as well.

Miinukset: So i had one issue, i ordered a flower bucket for my wife and it was said it will be ready at 06:30 since i have to go to my wife to meet her at the airport at 07:00. I waited at the loby until 6:42 and still no sign if the flowers. One simply job but it could not be done. Very dissapointed about that.

Plussat: The staff

Miinukset: Nothing.

Plussat: This is a truly remarkable institution with serious history in its every corner. Staff is extraordinary as well as service you will receive. You will get the feeling like you are in the movie Grand Budapest Hotel. Its an hommage to a bygone era in the very best sense. True old school hotel at its best. We will be coming back surely.

Miinukset: Maybe only spa area could be upgraded a bit. A bit of a stale smell in hallways.

Plussat: Excellent breakfast. Super friendly and professional staff. Spacy Gym.

Miinukset: Bit old-styled bathroom, but still very clean and somehow stylish.

Plussat: Breakfast excellent, lovely room, beautiful hotel decor / furnishings, sensibly-priced room service & laundry. Good option to eat at Le Bistro rather than higher-end Zinfandel restaurant (although both more expensive than typical Zagreb dining)

Miinukset: Nothing - very happy with it.

Plussat: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Miinukset: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Plussat: breakfast was excellent, great variety staff friendly which makes a big difference location 10 minutes from shopping area and old town so very convenient.

Miinukset: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Plussat: Great staff with a service minded attitude and a seemingly genuine friendliness. I asked for a change of room as I was placed toward the back, same as last time, and wanted a more quiet room. I was offered two possibilities. The mattress was comfortable, which was a change from my last time at the hotel. The buffet breakfast is good, but if you want an a la carte breakfast, opt for a room with no breakfast and pay for exactly what you want instead (including breakfast in bed). The restaurants and the bar are fabulous and the staff can give you superb wine pairing suggestions. Airport taxi is easily arranged and reliable.

Miinukset: The hotel is situated in the city and close to the train station where trams can be heard constantly.

Plussat: Great breakfast, friendly staffs, very close to the main bus station but a bit far from a city center, a tram is available so getting around the city has not problem, very clean and modern, great shampoo and body soap

Miinukset: There is not much to watch for non-local language speakers.

Plussat: The hotel is very nice and the staff is Extra helpful. Nice breakfast. I highly recomend it for Business Travelers.

Miinukset: Budget room is realy small...

Plussat: Very friendly staff, very high quality accommodation, and great breakfast. Nice to have some complimentary drinks/snacks on arrival. A little out of town (a short tram ride), but restaurants/bars nearby.

Plussat: Good value for the money

Miinukset: Asked for a top floor room in the booking request and i’ve got a bottom floor one

Plussat: The staff was very available and helpful. The soap and shampoo from the brand Occitane were very appreciated. The breakfast was varied and complete, it was also possible to have a glass of champagne :) The colors of the room were very calming and pleasant. The WiFi connection was good !

Miinukset: The hotel is not in the center but you can take a tramway 5 minutes on foot.

Plussat: We experienced exceptional customer service from the gentleman that checked us in. He was so customer focused, congenial, helpful and printed out directions to Plitvice National Park. He definitely is an asset to the hotel. The rooms were spotless, modern and very comfortable.

Miinukset: The location of the hotel was a little further away from the downtown area than we expected.

Plussat: The room was spotless, modern, had very nice amenities and the gentleman at the front desk went out of his way to be helpful, kind and made us feel so welcomed. The breakfast was included and had quite a nice selection of warm and cold food and drink options.

Miinukset: The location was not as close to the city center as we expected.

Plussat: The room is very clean and the staff is very friendly and helping:)

Miinukset: The location is a bit far from the centre.

Plussat: Wonderful and clean hotel. Located not far away from the Zagreb bus station. Everything is handled very professional.

Miinukset: Nothing

Plussat: Breakfast was super super. Staff was very very nice.

Miinukset: n/a

Plussat: Mukava ja ihanan rauhallinen hotelli puiston vieressä. Keskustaan pääsee ratikalla 200 metrin päästä. Parkkipaikka autolle löytyy. Aamiainen ei mikään super, mutta kuitenkin hyvä ja kaikki tarpeellinen löytyy. Vieraillut jo muutaman kerran tässä hotellissa.

Plussat: Henkilökunta avulias ja ystävällinen kaikissa asioissa. Helppo autovuokraus. Rauhallinen sijainti. Hyvät yhteydet keskustaan.

Plussat: Boutique style hôtel, Good staff, breakfast included (though basic). Clean and reasonably priced. Gods if you have to spend the night in transit or for business a day or two. Free ample parking.

Miinukset: If you like to visit Zagreb, the location is not the best. With car or transport it takes some time. No restaurant in the hotel just a bar, so if you need a snack Kate at night you need to go out or order something from somewhere

Plussat: It was quiet

Miinukset: The matress was too soft

Plussat: Very friendly and thoughtful, next time Zagreb we will without doubt stay here again!

Plussat: Modern equipped flat; hotel is not far from exit to motorway; good isolation (the hotel is near the motorway, but it is not so heard). Zagreb was just a transit point in our trip, and in general we were satisfied with our stay in this hotel, despite of some minor minuses (see below).

Miinukset: 1. Facilities: at the room entrance they could put some hooks on the wall, mirror and some thing for putting shoes // baby cot was too expensive (15€, I think it is too much... we stayed only 1 day) // Dining room is small. 2. Location: a little bit far from the center of Zagreb (5-10 mins walk to tram station + ca. 20 mins ride).

Plussat: Super nice place. Own parking. Very good rooms. Good breakfest.

Plussat: Everything very neat and recent with lots of parking places.

Miinukset: Not exactly in the centre but very near and with good access to town.

Plussat: The room was nice an clean, the parking was ok

Miinukset: however I asked for quite room and from my window I saw the highway which was not more than 20 metres far.. Breakfest was somehow OK howevew the eggs were not so good..

Plussat: Facility design

Miinukset: We had 2 rooms. One with windows towards the raod was a bit noisy due to trafic, the other was ok.

Plussat: Everything..

Plussat: A beautiful hotel and very helpful staff.

Plussat: Hotelli oli "uudenkarhea". Kävelymatkan päässä oli pieni paikallinen kauppa ja kuppila.

Miinukset: Viimeisen vuorokauden aikana huoneemme lattia alkoi täyttyä kusiaisten tapaisista muurahaisista.

Plussat: Everything was great. Breakfast was nice and generous, stuff was nice and polite. Room was quiet as I’ve requested. Thank you for that

Miinukset: Would prefer hair conditioners and body lotions supplied every morning not only on the day one

Plussat: The staff were very helpful I arrived with a problem and they were very helpful. The room big and clean . Excellent breakfast.

Miinukset: Couldn't have asked for more!! Will definitely recommend the hotel.

Plussat: Best location. Great price. Great comfort. Value for money.

Plussat: everything ... excellent location ... nice breakfast fast.. comfortable bed

Miinukset: nothing

Plussat: Everything. The hotel was clean and the rooms were very spacious and comfortable.

Miinukset: I liked everything.

Plussat: Hyvä sänky normaaliin hotelliin verrattuna.

Plussat: Sijainti, ruoka

Miinukset: Kaikki henkilökunnasta eivät olleet palveluhalukkaita. Suurin osa erinomaisia.

Plussat: Staff are courteous, rooms are very clean, comfortable bed & linen & excellent location. At the very center.

Plussat: Staff were very friendly and professional.

Miinukset: Ants crawling all over my bed and in the bathroom. Not what I’d expect from such a centrally located hotel.

Plussat: Very central, super clean, very comfortable bed and pillows, the room felt like home. Bathroom was big and clean, with bathtub!!

Miinukset: My room was opposite of the cleaning stuff storage so it was very loud in the morning, also some noises in the night from the ac or the window front, could not locate it. Breakfast was more standard and when I arrived all was empty, also room service breakfast was not better, some staff were super friendly, most of them not, especially at the reception

Plussat: The location is great and staff are amazing:)

Miinukset: The breakfast used to be a bit better but still its good.

Plussat: Great room,staff and location.

Miinukset: n/a

Plussat: Great location, staff at the reception was great :)

Miinukset: Mold and hair in the bathroom, air-conditioning too cold (travelling with baby), bed not very comfortable

Plussat: Location is perfect and hotel met my expectations. A pleasant place to stay

Plussat: Breakfast

Plussat: Aamiainen oli kelvollinen - toki kallis koska puolet huoneen hinnasta.

Miinukset: WI-FI ei toimi, pätkii pahasti, ilmastointi ei toiminut , huoneessa n. 30 +astettu eikä tuuletusta - ulkoapäin hieno 5 tähden hotelli mutta huoneisiin ja kylpyosastoon ei ilmeisesti koskaan tehty päivitystä. Ei todellakaan vastaa 5 tähden hotellia, antaisin 3 tai maksimi 4 tähteä.

Plussat: Everything

Miinukset: Service room clean everything good

Plussat: Very friendly staff , Good location , good in house restaurant with reasonable price ! Everyone would make sure u would have a great stay

Plussat: Comfort and nice atmosphere

Plussat: Very helpful staff / convenient location

Miinukset: We had asked for connected rooms while booking as we were a family of 4 and booked 2 rooms but did not get the same and found it very inconvenient trying to manage between 2 opposite rooms.

Plussat: Clean

Miinukset: Cost

Plussat: Staff was extremelly nice, helpful, polite. Breakfast was great.

Miinukset: The room was dusty. Bathrobe had stains. Spa center was very poor and depressive, stains on the chairs, rust on the showers, not clean enough.

Plussat: Kaikesta!

Miinukset: Kaikki oli täydellistä!

Plussat: Welcome surprise with bottle of still water and very tasty muffins from Hotel Director!

Miinukset: Very loud air conditioner...

Plussat: Matkustin isäni kanssa ja hänellä oli syntymäpäivä, hotelli tarjosi kakkukahvit pianobaarissa! Hotelli oli hieno ja huone siisti ja tasokas! En nykyään usein majoitu viiden tähden hotelleissa niin että tämä oli poikkeuksellinen luxuselämys.