Zagreb hotellit lähellä Stone Gate

Plussat: Tyylikäs, viihtyisä, joulun ajan koristelu kaunis

Plussat: First the design of the hotel is fabulous, both interior and exterior. A true architectual gem. Rooms big and cosy. The service and staff were kind and helpful, concierge as well. He recommended and booked for us some pretty nice restaurants. The check in and check out great, very fast. Excellent overall. Hope to come again.

Miinukset: As I'm a frequent traveler, I noticed that there was no bottle of water in the room, only the cold one in the fridge. However, the reception sent us the bottle as soon as we called them. The hotel is awesome, but it's lacking of a indoor pool (the building is old so it was not possible to build a pool). It would be absolutely the best hotel if it had the indoor pool. Anyway it is just my opinion, not everyone look for it.

Plussat: Very nice decor and nice bistro. Good checkin and good location to use the public transport system.

Miinukset: The room we were in on 6th floor the bed was shocking the mattress was 6 inches thick and hard to lay on. We got house keepers to put a topper pad on it. The room is too hot and you can’t control the air conditioning not what I expected in a five star expensive hotel.

Plussat: Outstanding five stars service. Very well-trained personnel. Zinfandel’s Restaurant is excellent.

Miinukset: I liked everything.

Plussat: The location and staff was very courteous

Miinukset: Property needs to be refurbished

Plussat: Täydellinen majapaikka!

Plussat: Great location. The bistro attached is nice and friendly.

Plussat: The historical side of the hotel!!!

Miinukset: The staff were so so rude , I checked in very late and when I asked to check out late they said we can’t confirm nowv ou can try again at the same date of the check out ! Which I did my flight was late night and I asked to check out only till 14;00 PM the receptionist said in a very bad way I would say no for you u can not check out late !! In addition I asked her to clean the room and nothing happened, besides I was suffering Clogged bathroom sinks and no one repaired !! And there was an unpleasant smell coming out of the bathroom !! Thanks you so much !!!

Plussat: Best place you can be in Zagreb! The staff were really helpful. Breakfast was delicious.

Plussat: Perfect place for a holiday stay, nice room nice food and great service.

Plussat: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Miinukset: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Miinukset: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Plussat: Breakfast is great. Like the honey for my tea!

Plussat: Beautiful hotel with friendly staff. The decor is quirky and fun, rooms are cozy, beds and pillows comfortable and the breakfast was great. Location is good.

Plussat: Quality is the first thing that jumps out upon entering the building.

Miinukset: They nailed it

Miinukset: We stayed at this hotel for 3 days and at 2 of these days rooms were not cleaned at all. Towels weren’t changed.The girl at the recepcion was smiling about this situation, only Darjo (Reception) helped us with this problem.

Plussat: Uusi siisti hotelli joka sisustettu modernisti. Sijainti hyvä lähellä keskustaa ja linja-auto/ rautatieasemaa. Rento henkilökunta joka palvelualtista ja selvästi koulutettua mikä ei aina ole Kroatiassa itsestään selvää.

Plussat: Easy push/walk to anywhere in old city. Car park with direct access. Accessible room was as advertised. Possibly one of the best accessible hotel rooms I’ve stayed in. Every size towel you can imagine. Great price.

Miinukset: Car park a bit expensive.

Plussat: Front desk service.

Miinukset: The price of the breakfast for guests.

Plussat: The restaurant was fantastic and our waitress Michaela Made dinner special. Excellent grilled salmon, really wonderful lamb shank with a 2018 Malvazija. No need to leave the hotel for food. Truly a nice surprise.

Plussat: The location required a 15-20 minute walk to heart of old town but enjoyable because you could walk through a beautiful park with fountain, statues and lively with people making walk pleasant. The staff were very helpful resourceful and generous with their time to ensure a pleasant stay. Ivo at the front desk had a winning personality. I asked about his name origin which he thought was maybe meaning John, but would like for it to mean Joe. So I called him Joe and told his co-workers to do the same. Every time I called him Joe he smiled. He liked being called Joe! The parking was easy 2 right turns from the hotel front loading zone and was gated with a second hotel entrance from the parking lot. Just in case a map was given by the front desk with diagram to lot. The lot was easily found the big blue door opened and in you go!

Miinukset: The breakfast was plentiful and well replenished, but the food quality was just okay. We also ordered dinner at the hotel the evening before. The Filet Mignon I ordered was for medium but came out blood red, blood flowing on the plate. The hostess had it return for more cooking. It came back just a tad over the medium level. Again the quality was marginal.....kind of tasteless lower quality grade of beef.

Plussat: Rooms were small but adequate. Great location for walking everywhere and laundromat very close by.

Plussat: Great hotel, great location, luxury building and room

Miinukset: They don't have gym

Plussat: They upgraded our room to a superior room so we had lots of extra space, a settee, a comfortable chair and a dining table and 6 chairs!

Miinukset: The food wasn’t great but on a par with other meals we had in Zagreb.

Plussat: Only 500 meters (400 through a park) away from the shops, restaurants and bars in the “ new” part of town. Railwaystation even closer. Zagreb is fun. Hotel is ideal for exploring Zagreb.

Miinukset: To operate the 5 head shower was a little complicated. But help did fix that. Nothing else I am afraid.

Plussat: Elegant, clean and good location.

Miinukset: The Wi-fi of the room we stayed is very poor, perhaps the room is in the corner of the building. The bed area has no signal, the only place in the room that we can use Wi-fi is sofa area.

Plussat: Aamiainen oli todella monipuolinen ja runsas !

Miinukset: Hotellin sijainti ei ollut keskustassa

Plussat: Hotel is in good location, it just taken around ten minutes walk to reach main station or other major city interested places. All staffs I was meet at the hotel during my trip are helpful and willing to assist guest. The breakfast is great with various kind of foods.

Miinukset: Some facilities in the room are quite out of date and should be upgraded.

Plussat: Iso, siisti huone ja hyvä aamupala.

Plussat: Location. Breakfast was excellent too

Miinukset: It’s a little dated and could do with an update

Plussat: Lyhyt matka vanhaan keskustaan. Hotellissa parkkitilat. Runsas monipuolinen aamiainen. Kaikkea oli Siisti, tilavat kylpyhuone. Myös kokolattiamatot poikkeuksellisen siistejä, uudehkon oloisia.

Miinukset: Huoneiden sisustus hieman vanhahtava (, mutta erittäin siistiä).

Plussat: - Hotelli on sisustettu tyylikkäästi ja kauniita värejä käyttäen. - Henkilökunta respassa ja ravintolassa on erittäin ystävällistä ja palveluhenkistä. - Sijainti on erinomainen erityisesti junamatkailijoille: rautatieasemalle on vain 300 metriä. - Aamiaisbuffet on runsas ja monipuolinen. Ala-aulassa on koko ajan tarjolla ilmaista kahvia ja teetä ja sitruunavettä. - Hotellissa illastaville on tarjolla ilmainen jälkiruokabuffet.

Miinukset: Mitään ongelmia ei ollut. Tämä oli paras hotelli kolmeviikkoisella Balkanin-matkallamme.

Plussat: breakfast is very good, location is good, staffing is good, everything is perfect

Plussat: Sijainti !

Miinukset: Koska ko. oli neljän tähden vanha, perinteikäs hotelli odotukset olivat tietysti sen mukaiset, ne eivät täyttyneet sillä ns. viimeinen silaus puuttui. Annoinkin asiasta suoraa palautetta hotelliin.Vanha hotelli ansaitsee enemmän kunnioitusta .

Plussat: Very clean, excellent breakfast and perfect location

Miinukset: No coffee or tea in the room for a traditional hotel.

Plussat: Wonderful

Miinukset: Nothing

Plussat: Staff were amazing and helpful. Hotel was in a great location and was very clean. We very much enjoyed our stay at the Palace Hotel

Plussat: Breakfast was good - many kinds of fruits, breads, yogurts, and desserts. (Meat and sausage were salty - but it is not hotel's blame, because whole country eats salty). Location was very good. You can get hotel from Tram (#6) station in only 10 meters! Entire old city sites and supermarket was within walking distance. Staff was friendly. Park in front of hotel was very calm and romantic. It was worth of walking.

Miinukset: It was old fashioned building - not soundproofed, not functioning bedsprings. And you have to go up the stairs even same floor (There is an elevator) Dinner of hotel restaurant was just somehow. (Breakfast is way excellent)

Plussat: Hotellin taso, sijainti, henkilökunta, ravintoal, hinta/laatusuhde.

Plussat: Great value for the money. Staff was very friendly and helpful and provided an incredible dinner recommendation. Room was very clean and comfortable.

Miinukset: The mattress wasn't as nice and comfortable as we expected, especially relative to the rest of the experience.

Plussat: Excellent location - we could walk or take the tram to everything. Our room was comfortable, clean and well serviced (requested extra pillows and refills for the mini bar). Loved the indirect lighting in bedroom and bathroom too.

Miinukset: I'm not sure that the hotel can accommodate wheelchair accessibility - there were a lot of stairs. Otherwise no complaints!

Plussat: Warm, helpful staff. Lovely lobby area, central location with easy walk to Old Town area along a shady promenade. Very good condition, with excellent breakfast and good value. We would stay here again.

Miinukset: Fairly small room, as found in most European cities.

Plussat: Sijainti ja aamiainen. Huone siisti ja raikas.

Plussat: Lovely location in the heart of the Old city of Zagreb. Walking distance to all the attractions and most museums. Brilliant breakfast!

Miinukset: There is no kettle in the room. But it was provided on request along with coffee and tea making paraphernalia.

Plussat: Good size room, lounge area

Miinukset: Bathroom could have been cleaner

Plussat: Staff great, bed super comfortable, location excellant

Miinukset: Nothing

Plussat: Overall was very clean, kind people and the work hard to make your stay comfortable. I really enjoyed the breakfast

Miinukset: I think the stone bench in the steam sauna needs a renovation (and a drain)

Plussat: The rooms were beautiful and very comfortable. Location is great-within walking distance to all sights.

Miinukset: The food at the hotel was not great. Meals were overcooked or undercooked and Not kid friendly. Pool was too deep for kids also.

Plussat: Kaikesta!

Miinukset: Kaikki oli täydellistä!