Zagreb hotellit lähellä Umjetnički paviljon

Plussat: Location Staff Quality of food Room size

Miinukset: Aircondition

Plussat: Tyylikäs, viihtyisä, joulun ajan koristelu kaunis

Plussat: The charm and service Gym

Miinukset: It was a pity we could not use the pool

Plussat: I liked the hotel in general, the dinner was superb, as the breakfast as well. Spa center was great. Overall waiters were very good, receptionst and concierge as well.

Miinukset: So i had one issue, i ordered a flower bucket for my wife and it was said it will be ready at 06:30 since i have to go to my wife to meet her at the airport at 07:00. I waited at the loby until 6:42 and still no sign if the flowers. One simply job but it could not be done. Very dissapointed about that.

Plussat: The staff

Miinukset: Nothing.

Plussat: This is a truly remarkable institution with serious history in its every corner. Staff is extraordinary as well as service you will receive. You will get the feeling like you are in the movie Grand Budapest Hotel. Its an hommage to a bygone era in the very best sense. True old school hotel at its best. We will be coming back surely.

Miinukset: Maybe only spa area could be upgraded a bit. A bit of a stale smell in hallways.

Plussat: Excellent breakfast. Super friendly and professional staff. Spacy Gym.

Miinukset: Bit old-styled bathroom, but still very clean and somehow stylish.

Plussat: Breakfast excellent, lovely room, beautiful hotel decor / furnishings, sensibly-priced room service & laundry. Good option to eat at Le Bistro rather than higher-end Zinfandel restaurant (although both more expensive than typical Zagreb dining)

Miinukset: Nothing - very happy with it.

Plussat: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Miinukset: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Plussat: breakfast was excellent, great variety staff friendly which makes a big difference location 10 minutes from shopping area and old town so very convenient.

Miinukset: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Plussat: Great staff with a service minded attitude and a seemingly genuine friendliness. I asked for a change of room as I was placed toward the back, same as last time, and wanted a more quiet room. I was offered two possibilities. The mattress was comfortable, which was a change from my last time at the hotel. The buffet breakfast is good, but if you want an a la carte breakfast, opt for a room with no breakfast and pay for exactly what you want instead (including breakfast in bed). The restaurants and the bar are fabulous and the staff can give you superb wine pairing suggestions. Airport taxi is easily arranged and reliable.

Miinukset: The hotel is situated in the city and close to the train station where trams can be heard constantly.

Plussat: Room was good.

Miinukset: The staff were good, but could do better. They offered free wine in the evening, but it was just a mockery... could do better

Plussat: Great Hotel, friendly staff and lovely interior.

Miinukset: Hotel slightly far from the town center. Not too far but 15 min walk minimum.

Plussat: Super cool and clean

Plussat: The staffa was helpful and extreamly friendly

Miinukset: Room facing road might be noisy because of cars and trains.

Plussat: Bed was so comfortable, and a very well presented room and bathroom. The staff were excellent particularly the two a young man and lady of waited on us for dinner on the 6/8/19. They were brilliant.

Miinukset: Nothing at all, was amazing.

Plussat: Great modern hotel. Service is excellent

Plussat: Great welcome from reception and helpful

Miinukset: Breakfast bags were disappointing no yogurt and orange juice wasn’t very nice, seemed like a child’s fruit drink.

Plussat: The beds! The style! The breakfast! The fact that it was an old chocolate factory! The beer!

Miinukset: The suite has an odd smell.

Plussat: Huge, comfy bed. Beautiful contemporary decor and a very clean room. The downstairs bar serves really nice cocktails. My boyfriend had a late afternoon flight and they let us check out at 2 pm. Much appreciated.

Miinukset: Room was dirty, with pubic hair in the bathroom. And the room smells like an ash tray. Also, it was supposed to be paid at the property, but they charged my credit card.

Plussat: Great location in the center of Zagreb, with a complementary parking in case you come with a car, which was important for us. The building is an old building completely renovated. Breakfast was delicious; it's a shame we had to leave early and could only enjoy it so much.

Plussat: Amazing breakfast, free secure parking and great location (only a few mins walk to the main square).

Miinukset: Nothing

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast buffet was great lots of variety, rooms are very clean and staff accommodating.

Miinukset: I didn't like the fact they offer room upgrade for a small fee and every time I asked was told no rooms available although the hotel didn't seem full no one around.

Plussat: A terrific hotel ideally located for getting out and about on foot in Zagreb. The staff are friendly and if you meet Boris, he has great recommendations, especially good restaurants. Our room was spacious and clean, and the car park is safe and secure. The buffet breakfast had lots of choice and was plentiful. We would stay here again for sure.

Plussat: good position, very good breakfast, we got upgrade, very nice room, very nice staff.

Plussat: Iso, siisti huone ja hyvä aamupala.

Plussat: Classic comfortable style

Miinukset: Everything ok

Plussat: Lyhyt matka vanhaan keskustaan. Hotellissa parkkitilat. Runsas monipuolinen aamiainen. Kaikkea oli Siisti, tilavat kylpyhuone. Myös kokolattiamatot poikkeuksellisen siistejä, uudehkon oloisia.

Miinukset: Huoneiden sisustus hieman vanhahtava (, mutta erittäin siistiä).

Plussat: Great central hotel. Would stay again

Plussat: In the center walking to old town. Good breakfast.

Plussat: The location was excellent to the centre and the hotel overlooked a beautiful park.

Miinukset: Didnt like not being allowed into our room until checkin time no matter what time we arrived. Not a good attitude.

Plussat: Sijainti !

Miinukset: Koska ko. oli neljän tähden vanha, perinteikäs hotelli odotukset olivat tietysti sen mukaiset, ne eivät täyttyneet sillä ns. viimeinen silaus puuttui. Annoinkin asiasta suoraa palautetta hotelliin.Vanha hotelli ansaitsee enemmän kunnioitusta .

Plussat: Very close to the train station and the main square. Tourist attractions at walking distance from the hotel. They also provided me early check in on request.

Miinukset: Room size slightly small. Parking should be booked in advance apparently.

Plussat: Location , breakfast.

Plussat: Lovely hotel, friendly staff. Fantastic location between the train station and town centre.

Plussat: Location, breakfast and everything was perfect.

Miinukset: Smoking smells from somewhere and weak refrigerator.

Plussat: Good location , Great service Comfortable and clean rooms Good facilities Good breakfast

Miinukset: Lack of entrance parking.

Plussat: The staff was very helpfull and the room was spacious. It was just a nice hotel.

Plussat: Classic style

Miinukset: Nothing

Plussat: Sijainti ja aamiainen. Huone siisti ja raikas.

Plussat: The breakfast was outstanding

Plussat: All round we were happy with everything! The location is good and within easy walking distance to the Old Town.

Plussat: Location is perfect and hotel met my expectations. A pleasant place to stay

Plussat: Breakfast

Plussat: Aamiainen oli kelvollinen - toki kallis koska puolet huoneen hinnasta.

Miinukset: WI-FI ei toimi, pätkii pahasti, ilmastointi ei toiminut , huoneessa n. 30 +astettu eikä tuuletusta - ulkoapäin hieno 5 tähden hotelli mutta huoneisiin ja kylpyosastoon ei ilmeisesti koskaan tehty päivitystä. Ei todellakaan vastaa 5 tähden hotellia, antaisin 3 tai maksimi 4 tähteä.

Plussat: Everything

Miinukset: Service room clean everything good

Plussat: Very friendly staff , Good location , good in house restaurant with reasonable price ! Everyone would make sure u would have a great stay

Plussat: Comfort and nice atmosphere

Plussat: Very helpful staff / convenient location

Miinukset: We had asked for connected rooms while booking as we were a family of 4 and booked 2 rooms but did not get the same and found it very inconvenient trying to manage between 2 opposite rooms.

Plussat: Clean

Miinukset: Cost

Plussat: Staff was extremelly nice, helpful, polite. Breakfast was great.

Miinukset: The room was dusty. Bathrobe had stains. Spa center was very poor and depressive, stains on the chairs, rust on the showers, not clean enough.

Plussat: Kaikesta!

Miinukset: Kaikki oli täydellistä!

Plussat: Welcome surprise with bottle of still water and very tasty muffins from Hotel Director!

Miinukset: Very loud air conditioner...

Plussat: Matkustin isäni kanssa ja hänellä oli syntymäpäivä, hotelli tarjosi kakkukahvit pianobaarissa! Hotelli oli hieno ja huone siisti ja tasokas! En nykyään usein majoitu viiden tähden hotelleissa niin että tämä oli poikkeuksellinen luxuselämys.