Zagreb hotellit lähellä Parliament of Croatia

Plussat: Location Staff Quality of food Room size

Miinukset: Aircondition

Plussat: Tyylikäs, viihtyisä, joulun ajan koristelu kaunis

Plussat: The charm and service Gym

Miinukset: It was a pity we could not use the pool

Plussat: I liked the hotel in general, the dinner was superb, as the breakfast as well. Spa center was great. Overall waiters were very good, receptionst and concierge as well.

Miinukset: So i had one issue, i ordered a flower bucket for my wife and it was said it will be ready at 06:30 since i have to go to my wife to meet her at the airport at 07:00. I waited at the loby until 6:42 and still no sign if the flowers. One simply job but it could not be done. Very dissapointed about that.

Plussat: The staff

Miinukset: Nothing.

Plussat: This is a truly remarkable institution with serious history in its every corner. Staff is extraordinary as well as service you will receive. You will get the feeling like you are in the movie Grand Budapest Hotel. Its an hommage to a bygone era in the very best sense. True old school hotel at its best. We will be coming back surely.

Miinukset: Maybe only spa area could be upgraded a bit. A bit of a stale smell in hallways.

Plussat: Excellent breakfast. Super friendly and professional staff. Spacy Gym.

Miinukset: Bit old-styled bathroom, but still very clean and somehow stylish.

Plussat: Breakfast excellent, lovely room, beautiful hotel decor / furnishings, sensibly-priced room service & laundry. Good option to eat at Le Bistro rather than higher-end Zinfandel restaurant (although both more expensive than typical Zagreb dining)

Miinukset: Nothing - very happy with it.

Plussat: The hotel was georgeous and in an incredible location. Wonderful bar and lobby, withbeautiful rooms.

Miinukset: The king bed was amazingly hard, we actually checked to see if it wasn't a box spring.

Plussat: breakfast was excellent, great variety staff friendly which makes a big difference location 10 minutes from shopping area and old town so very convenient.

Miinukset: staff at the reception was not very friendly and the head concierge was so, so. Our luggage was delayed and did not arrive the same time as we did and concierge was giving us wrong information regarding the delivery of the luggage. He called the airport and told us that the luggage is on the way to the hotel and will arrive in half an hour. one hour later it was still not delivered, then ho told us it will be fifteen minutes. After half an hour he said that luggage is on the way to our other destination-3 hours away. We wasted half a day waiting and now new information. We left and when we arrived in our hotel Monte Mulini in Rovinje, we were told that the luggage did not arrive and that in never was delivered to Zagreb airport. Concierge at such an reputable hotel as yours should never mislead guests and be sure what is he conveying IS the correct information. We lost lot of time of our precious time in Zagreb waiting around.

Plussat: Great staff with a service minded attitude and a seemingly genuine friendliness. I asked for a change of room as I was placed toward the back, same as last time, and wanted a more quiet room. I was offered two possibilities. The mattress was comfortable, which was a change from my last time at the hotel. The buffet breakfast is good, but if you want an a la carte breakfast, opt for a room with no breakfast and pay for exactly what you want instead (including breakfast in bed). The restaurants and the bar are fabulous and the staff can give you superb wine pairing suggestions. Airport taxi is easily arranged and reliable.

Miinukset: The hotel is situated in the city and close to the train station where trams can be heard constantly.

Plussat: Great breakfast, friendly staffs, very close to the main bus station but a bit far from a city center, a tram is available so getting around the city has not problem, very clean and modern, great shampoo and body soap

Miinukset: There is not much to watch for non-local language speakers.

Plussat: The hotel is very nice and the staff is Extra helpful. Nice breakfast. I highly recomend it for Business Travelers.

Miinukset: Budget room is realy small...

Plussat: Very friendly staff, very high quality accommodation, and great breakfast. Nice to have some complimentary drinks/snacks on arrival. A little out of town (a short tram ride), but restaurants/bars nearby.

Plussat: Good value for the money

Miinukset: Asked for a top floor room in the booking request and i’ve got a bottom floor one

Plussat: The staff was very available and helpful. The soap and shampoo from the brand Occitane were very appreciated. The breakfast was varied and complete, it was also possible to have a glass of champagne :) The colors of the room were very calming and pleasant. The WiFi connection was good !

Miinukset: The hotel is not in the center but you can take a tramway 5 minutes on foot.

Plussat: We experienced exceptional customer service from the gentleman that checked us in. He was so customer focused, congenial, helpful and printed out directions to Plitvice National Park. He definitely is an asset to the hotel. The rooms were spotless, modern and very comfortable.

Miinukset: The location of the hotel was a little further away from the downtown area than we expected.

Plussat: The room was spotless, modern, had very nice amenities and the gentleman at the front desk went out of his way to be helpful, kind and made us feel so welcomed. The breakfast was included and had quite a nice selection of warm and cold food and drink options.

Miinukset: The location was not as close to the city center as we expected.

Plussat: The room is very clean and the staff is very friendly and helping:)

Miinukset: The location is a bit far from the centre.

Plussat: Wonderful and clean hotel. Located not far away from the Zagreb bus station. Everything is handled very professional.

Miinukset: Nothing

Plussat: Breakfast was super super. Staff was very very nice.

Miinukset: n/a

Plussat: Mukava ja ihanan rauhallinen hotelli puiston vieressä. Keskustaan pääsee ratikalla 200 metrin päästä. Parkkipaikka autolle löytyy. Aamiainen ei mikään super, mutta kuitenkin hyvä ja kaikki tarpeellinen löytyy. Vieraillut jo muutaman kerran tässä hotellissa.

Plussat: Henkilökunta avulias ja ystävällinen kaikissa asioissa. Helppo autovuokraus. Rauhallinen sijainti. Hyvät yhteydet keskustaan.

Plussat: The staff are really friendly and make you welcome. The rooms are spacious, comfy and quiet. Had dinner at resturant one night. Service and food was outstanding. Breakfast selection is small but had basically everything you wanted. It's small hotel with 25 rooms so expect small selection. So if you want big selection, go to hotel with 100 rooms. Location of hotel is nice quiet area. A little out of town but reasonable bus connections or easy 20min walk to trams.

Miinukset: Nothing.

Plussat: Breakfast buffet was wonderful!

Miinukset: We had to cancel one night and could not get a refund.

Plussat: Loistava palvelu.

Miinukset: Liian kaukana.

Plussat: Excellent place. The room window look to the forest. You’ll enjoy birds songs :-)

Plussat: Very silent Very clean Friendly and assertive employees Good breakfast Good location

Miinukset: Things that are not related to the hotel!

Plussat: Everything, facilities as well as the service. They made a special vegetarian meal for us.

Plussat: Beautiful surroundings .. beautiful rooms

Miinukset: I liked everything

Plussat: Wonderful hotel,with perfect location in green park,near to city center.The staff is very careful and helpful.Everything is perfect.Thanks a lot.

Miinukset: Old room not clean

Plussat: Service food comfort quiet

Plussat: Family owned, very friendly & professional stuff, near city center of Zagreb and yet near park forrest Medvednica and surrounded by nature and woods. Excellent breakfast & fish restaurant. Private dining spaces.

Plussat: Hotel building itself was very nice, bed was comfortable, staff were kind. Free parking area was useful.

Plussat: The staff were very helpful I arrived with a problem and they were very helpful. The room big and clean . Excellent breakfast.

Miinukset: Couldn't have asked for more!! Will definitely recommend the hotel.

Plussat: Best location. Great price. Great comfort. Value for money.

Plussat: everything ... excellent location ... nice breakfast fast.. comfortable bed

Miinukset: nothing

Plussat: Everything. The hotel was clean and the rooms were very spacious and comfortable.

Miinukset: I liked everything.

Plussat: Hyvä sänky normaaliin hotelliin verrattuna.

Plussat: Sijainti, ruoka

Miinukset: Kaikki henkilökunnasta eivät olleet palveluhalukkaita. Suurin osa erinomaisia.

Plussat: Staff are courteous, rooms are very clean, comfortable bed & linen & excellent location. At the very center.

Plussat: Staff were very friendly and professional.

Miinukset: Ants crawling all over my bed and in the bathroom. Not what I’d expect from such a centrally located hotel.

Plussat: Very central, super clean, very comfortable bed and pillows, the room felt like home. Bathroom was big and clean, with bathtub!!

Miinukset: My room was opposite of the cleaning stuff storage so it was very loud in the morning, also some noises in the night from the ac or the window front, could not locate it. Breakfast was more standard and when I arrived all was empty, also room service breakfast was not better, some staff were super friendly, most of them not, especially at the reception

Plussat: The location is great and staff are amazing:)

Miinukset: The breakfast used to be a bit better but still its good.

Plussat: Great room,staff and location.

Miinukset: n/a

Plussat: Great location, staff at the reception was great :)

Miinukset: Mold and hair in the bathroom, air-conditioning too cold (travelling with baby), bed not very comfortable

Plussat: The exit

Miinukset: Worst Hilton experience ever! Every 2 minutes the airco was making a buzz that wakes you up. The carperts were dirthy. Nearly no water in the shower,... I did not sleep until 2 am. Just close it and do a thorough renovation.

Plussat: In general was good.Very modern room big bathroom everything clean and friendly . The location was for my purpose well located.

Miinukset: High parking fees for one night for Croatia and a badly damaged entrance door in my room.Normally they should not rent a room like that.

Plussat: The view from the room was amazing. The breakfast was absolutely yumm! We loved the courtesy of the staff members. They were really helpful.

Miinukset: We felt the rooms were not prepared when we checked in. There were no toiletries and other usable accessories in the room. We had to order them later.

Plussat: Absolutely fantastic hotel with extremely comfortable and clean facilities and friendly staff. Love it!

Plussat: Very nice and kindness Staff !

Miinukset: Breakfast range of products !

Plussat: Excellent bed

Miinukset: Breakfast

Plussat: very clean room! Very comfy bed and pillows! Staff spoke English and very courteous.

Miinukset: Parking was not free! That was costly. We were not told until we got there. Did not see it anywhere on the website. Would of been nice to know. No shuttle service to airport or back to hotel. We also were not told about the breakfast buffet time.

Plussat: The room is big and comfy. The welcoming guest cookie is yummy:)

Miinukset: They put the paying sign of bottle water in a very vague way so we thought the first bottle water is for free but in fact it costs 24 kuna...and of course they charged us when we checked-out..

Plussat: Restaurant menu choices Reception

Miinukset: The housekeeping cleaning programme is not good: Rooms are still slightly dusty. I saw the housekeeping staff clean various surfaces in the bathroom with the same rag they used to clean the toilet bowl. The duvet is stuffed with an odd bead-shaped material that is not.comfortable and creates lots of dusty material. For Zagreb it is on the expensive side.

Plussat: Food in the restaurant was superb. Location was very close to bus station.

Miinukset: The pool was very small and noisy, could with some adult only hours as it wasn't relaxing at all with kids jumping and splashing around you. Restaurant staff were inexperienced.

Plussat: Staff are very kind.

Miinukset: Nothing