Zihuatanejo hotellia

Plussat: Beautiful property. Helpful staff. Very clean.

Miinukset: Nothing

Plussat: Clean and as advertised. Better on price than most others for the room type. A 10-minute walk to the pier and most restaurants.

Miinukset: The 10-minute walk to the pier is tough on the way back up.

Plussat: Of course the view is always amazing. The staff has always been great, this year they out did themselves. New tables and dining option is a great addition which I plan on a availing on my next visit-in ten days!

Miinukset: Everything was excellent

Plussat: The room was very simple but nice

Miinukset: No satellite tv .

Plussat: The restaurant was great the views are great

Miinukset: Jack hammering at the pier

Plussat: The view is worth the long climb up to rooms. The breakfast was very good.

Miinukset: The pool is small and has only four or five lounge chairs. That was okay with us.

Plussat: The view was insane and the price was great

Miinukset: dirty sheets, uncomfortable bed, gross bathtub

Miinukset: 4th stay at location. As usual, views, staff and general property are great. However the rooms and in particular the furniture and accoutrements are getting very,very tired. This is a gem of a property and the owners should pay more attention to the these items.

Plussat: Beautiful views, good location (10-15 min walk to town).

Miinukset: It’s a little dated. Air conditioning is very loud.

Plussat: The relaxed Atmosphere Good Breakfast

Plussat: Rooms were beautiful. Air conditioning. Pool.

Plussat: Fantastic location, beautiful views, very friendly staff, quiet and romantic place. Welcome drink with little tour. Great maintained property. Rooms very spacious, bed extremely comfy. If i go there again, i would def. pick up this hotel.

Miinukset: Food is a little overpriced. Restaurant staff needs more proper training in waiting tables. My husband reserved a romantic dinner on the beach, which was basically set up the table and chairs that was already there! Light some candles, and its ready. They charged us $25 for that! I found that distastful. Especially that they told us about that charge after he made that reservation. Like, it was so obvious they want to squeeze you for some extra bucks.

Plussat: Location and beach

Miinukset: The menu for food was a little strange. Expensive and not good.

Plussat: We felt safe, the place is beautiful ! Easy to get from airport. Staff was very attentive. Great food too ! Rooms are large which we love.

Plussat: The staff were lovely and very accommodating. The setting was beautiful, grounds well-maintained. Ania was lovely, very concerned for our comfort, and helpful with suggestions for things to do and places to eat. Would definitely stay here again!

Miinukset: Nothing to dislike.

Plussat: The staff was so kind, and went beyond expectations to make our stay comfortable. The bed was amazing, and the architecture of the building was really neat. There was ac and a fridge in our room, and they provided a bottle of water complimentary each day.

Plussat: Everything

Plussat: To be honest .... I don't really want to write a review as I don't want people to find this little "gem" of a place. Loved the place .... loved the staff .... loved the location ..... It's truly a gem !!!

Plussat: This small hotel is great. Most of the rooms have a view of the ocean, but they are not on the same level (elevation), which is interesting. Breakfast was basic but very good, and served on a terrace that has the same view of the ocean. The pool is really very nice. The beach is less than a five minute walk from the bottom of the garden. And this is the best beach in the area. The waves are shielded by being in a cove. The staff are pleasant and helpful. We stayed in two different rooms during our stay. We liked both bathrooms - they were different from each other.

Miinukset: Everything was good.

Plussat: The turtles release!

Miinukset: Hotel continuously understaffed. Termites in wardrobe of room 1044. The hotel was close to 100% occupancy with over 80% guests in all inclusive plan. So despite 4 restaurants on location those who did not had a meal inclusive plan and asked for menu could only eat a low cost buffet or tilapia as fish. Forget the fish from the pacific! I have been visiting the hotel for over 30 years occasionally. This past one probably was the last one... too bad!

Miinukset: Their all Banditos!

Plussat: Hotel, beach, pools and rooms were comfortable and thoughtfully appointed.

Miinukset: All of the meals we ate on the premises ranged from passable to terrible, perhaps due to all-inclusive option.

Plussat: Clean, friendly staff, courteous bellmans, awesome views, great food, gorgeous sunsets from every where you looked, bar was comfortable (you should insist on NO SMOKING)The bathroom was beautiful with nice Neutrogena products, air conditioning worked great. The pool was beautiful, especially liked the waterfall.Just one thing we forgot to mention, I'm not complaining, was the shower didn't drain well. I wish to come back

Miinukset: This hotel is huge and the layout is confusing. Very slow check in process..

Plussat: The staff was unbelievably friendly, polite and helpful! It helped that I speak Spanish fluently :)! Breakfastbuffet was great from traditional US breakfast to typical mexican dishes to Fresh fruit an Juices. Accomodations were nice and one cannot beat the view!! Although the mattrasses are ptretty tired and could be replaced. Both the beach and the pool area are kept exceptionally clean and waiting staff is also on Hand to serve Drinks and Food. Location of the hotel is absolutey stunning, neither the (private!) beach nor the pool area get over crowded ant any given time!

Miinukset: The term "ALL INCLUSIVE" is very misleading. At LAS BRISAS do not be fooled by the term...it is used very loosely!! For example, when odering certain Foods of the menue at dinner, one is expected to pay 50% of the listed Price on the menu. Their exuse is that is is NOT all inclusive, but rather according to their Version, something called "las brisas plan"!! Of Course nowhere in the Advertising in booking.com is any reference to this :(!!! We found it also surprising (it was the first time this happened to us in an "all inclusive" Resort :( !) that we had to pay approx. $25/Person extra for the dinner buffet on Christmas eve, although...with exception of the Turkey being offered… the Food choices were Pretty much the same as every night. We found it odd, but the other restaurants on the premises were charging $40 for a 4-course meal...we preferred the buffet. BEWARE!!! Beware of the jewelry sold at the jewelry store in the hotel!!! We purchased a silver ring with a turqoise stone (so we were told by the Sales staff at the store!!!). Since then the "Turqoise" has suffered a small Scratch, revealed ist real Color underneath...and turned out NOT to be a real turqoise at all :(!! I would have expected more honesty from a shop doing Business INSIDE the hotel! This reflects badly on the hotel, and achtually the hotel should accept responsibility! After all, it is the hotel who allows the vendors to sell their goods there! Its really disappointing and left a very sour taste in my mouth!!! The unfortunate icing on the cake was when the Service desk of the Airport shuttle informed me, that only the trip Airport - hotel had been prepaid, and I would still owe for the trip hotel - Airport!! It took a fair bit of time, digging up of email confirmations (the ones we had with us had been collected at the airport upon Arrival)...and last but not least my ability to speak the local language!!

Plussat: Room and view

Plussat: We know the hotel from way back, when it was still Camino Real. It has mantained its charme over the years.

Miinukset: The price was absolutely out of line with what this hotel sells for normally. Additionally, at the Internet payment/reservation checkout only the the 3% additional tax percent were mentioned and not the aditional 16%, which made me believe the price would be substantially lower.

Plussat: The hotel looks awesome and the beach is amazing

Miinukset: Sometimes the staff was not flexible and it seemed that they were overwhelmed with the amount of guests.

Plussat: Gorgeous location - beautiful views, excellent service and staff and pool.

Miinukset: The food selection is ok, could be better. Also we had a room on 19th floor, one floor above lobby and the loud music at night could easily be heard in our room - on 2 out of 5 nights, lasting after 10 pm.

Plussat: Exceptional location Fantastic amenities Great price .

Miinukset: Various areas of the hotel are dated or in need of repairs / upgrades.

Plussat: There was a LOT to love about our experience at Las Brisas. The building itself was a unique and interesting layout. Everything everywhere was absolutely spotless. Almost every single staff member I interacted with was very helpful, &professional.

Miinukset: The ridiculous TOWELS “reserving” beach and pool seating. That were of course left empty for hours. Every single day! Put a SIGN UP telling people to stop it. And enforce it! FIRST COME , FIRST SERVE!!!

Plussat: The bed was very comfortable. There was a lots of space to hang in store clothing. I really enjoyed it be open air living space.

Miinukset: A bit dusty on shelves and on top of doorways

Plussat: The ocean view, proximity to everything and friendly staff.

Miinukset: Photos on the internet were deceiving, leading us to believe it was much nicer.

Plussat: Leaving this place was really difficult. It was more then we expected and we are sure we will be back here in the future. Our first impression was that the personel asked us if we wanted to take a look at some more bungalows then the one that we had booked - they offered us to stay in a lovely bungalow with seaview, jacuzzi, fantastic spacies and atmosphere for the same price as our "booked" ackommodation. Every morning we cooked and enjoyed breakfast with the most beautiful view one can have from a terass. The location was amazing with only a 2 min walk to the beach. The stuff was truly helpful and lovely. This place really is something special.

Miinukset: Pool needs a big cleaning

Plussat: Good location on Madera Beach. ( Also, they finally cleaned the pool water!)

Miinukset: Very disappointed that they were unable to use my credit card to pay for my stay (their credit card terminal was not working... a recurring problem. My credit card worked perfectly fine every where else in ZIH). I was required to pay via PayPal which ended up costing me much more additional fees. A coat of paint and some tidying up of the facility would be a great improvement.

Plussat: The view from our room

Miinukset: Excellent location. Close to the beach, Bahia and downtown. Would stay again and the staff is very friendly and help you with everything you need. The view from our room was wonderful. Would stay again.

Plussat: Great location, lovely views of Ocean and mountains. Great staff with Mayra (daytime manager) who is on top of everything and will make sure your stay is pleasant, Eduardo & Adrian who are very professional. Lots of stairs in this resort, so it's good exercise, and some stairs will take you to a nice little (public) beach.

Miinukset: We could've done without a little dog that nervously barks a lot in the evenings from a neighbor's home that is practically attached to the property...but earplugs helped (the barking matches the size of the dog). We found the night time (very young) "manager" too immature and unprofessional.

Plussat: breakfast was nice. Location was very nice. would like restaurant service 24 hrs plus room service. because after 10pm there is nothing to eat near the location.

Miinukset: There is no restaurant facilities at the hotel Solana.

Plussat: Everything at Solana Boutique was great....the hospitality, the breakfast, the rooms and terraces, with fantastic views over the bay. The property was lovingly built and maintained, you could tell Sriram and Melissa took great pride in their place. Thanks again for a great stay.

Plussat: charming setting, quiet, peaceful & beautiful, the staff/owners were lovely & knowledgeable

Miinukset: can't thing of a thing

Plussat: Everything

Miinukset: Nothing

Plussat: -Beautiful location with stunning views -immaculate rooms & property -amazingly friendly & accommodating owners & staff -Nina's food & margaritas are the best in Zihua!!!

Miinukset: I was only unhappy about having to say "adios."

Plussat: Spacious room Pleasant staff

Miinukset: High incline to get into the property with no stairs just a steep driveway Response from owners when pointed this out was bizarre "You take a risk coming to Mexico"!!!!!

Plussat: It was clean, quiet, the staff were wonderful.

Miinukset: Lighting not optimum in the room. Though the beside lamps are cute, they don't lend themselves to do adequate reading.

Plussat: The owners could not have been more gracious. The facilities were first rate and immaculate. The staff very attentive and responsive to all our needs.

Plussat: The whole experience from check in to breakfast was exceptional. This is a gem of a place and the owners are so attentive and personable, plus they are so knowledgeable about the surrounding area.

Miinukset: Nada.

Plussat: This quiet, secluded property on a clean and undiscovered beach was beyond expectations. Although the website showed a “penthouse “ and we book a 2 bedroom villa, it did not disappoint in any way. Plunge pool on the deck, dining table al fresco, spacious interior, awesome beach and ocean views. The staff was all amazing, so friendly and helpful in every way. Great restaurants on site and others at properties just a 10-15 minute walk along the beach. You can walk this beach north or south for miles and barely see any other people. So close to the airport.

Miinukset: A couple of minor things — “full kitchen” didn’t include an oven! Also we had mouse droppings left on the deck every day in the same place!!

Plussat: Exceptional beach, quiet and gorgeous!

Miinukset: Cleaning staff needs to leave enough toiletries, clean a little deeper, leave enough toilet paper, but overall - great place!

Plussat: Carlos and staff went above and beyond to make sure we had everything we needed for a super relaxing getaway. Highly recommended, and we will be back. Muchas Gracias!

Plussat: The convenience of staying in a little apartment with own kitchen, living room, terrace and jacuzzi but still have hotel services.

Miinukset: In this area you can’t go in the sea as the waves are big and dangerous. The pool area doesn’t have enough umbrellas and beds.

Plussat: Pretty much everything.

Miinukset: I would put a little bit of effort on the food.

Plussat: Interior design was in great taste. Las Palmas was like a little community, everyone was so friendly. The pools, the oceans, and the breezes were amazing. The breakfast was good. We’re definitely coming back!

Plussat: amazing property, very comfortable apartments, beautiful views, great food, amazing stuff

Plussat: Room was excellent, location on the beach excellent,pools excellent, and staff excellent.

Plussat: Beach has one of the best sand quality and food was good.

Miinukset: Overall the resort was.excellent. But organized guest service was missing. My booking was not ready when i checked in and hot water was not available before I asked to fix the boiler. Each room is.owned by.different owner and has different features.

Plussat: Location was terrific. Uphill on a cobblestone street with a gorgeous view of the bay. It's also an easy walk to shops, restaurants and the Las Gatas ferry across the way. Damian, his wife and the rest of the staff are incredibly friendly, accommodating and helpful. We enjoyed breakfast at the hotel every day, and there was a nice selection of juices along with American and Mexican entrees. The quality is excellent. We also had dinner Christmas Eve and had a wonderfully satisfying and filling meal, with two desserts. Damian's wife loves to sing and she's the friendliest person you'll meet. Even their small dog, Polito, enjoys the guests and is a pleasure to be around. No wonder this place books up. We'd definitely go back.

Miinukset: I hate to even write this because the family is so wonderful, but a few things could have been improved and they may be important to some people. The "hot" tub wasn't a hot tub at all, but a cold tub that had jets and bubbles. I suppose on a hot, humid day this could be a benefit, but if you really want -- and expect -- a hot tub, you won't find it here. At least not in our room #201. Speaking of which, we had only lukewarm water in the shower each day -- never hot. And the tub itself was moldy as was the shower curtain. Even the faucets are in need of some TLC in the way of polishing or even installing new ones. Doing some basic maintenance on this 11-year-old property would be helpful.

Plussat: Location - reasonable central but off transport routes. Meals un-inspiring. A/C OK, Rooms spacious but decor needs face-lift to freshen. pool was a major asset.

Miinukset: Ongoing construction of nearby stone pier/dock only stopped briefly for lunch/siesta during hottest period of day - otherwise noisy pile-driver was banging almost continuously - even after dark. Also - 15-unit Villa is on 5 levels in terraced-form on a steep hillside, and there are no elevators between floors - just steps and stairs! (About 80-90 total)

Plussat: Was great value with wonderful views. Damien was an absolute gem who looked after us and particularly our boys so well. There is a couple of really nice restaurants right by the hotel which was nice.

Plussat: This place has a great view at a very good price, you can watch the sunrise from your room while you enjoy a coffee or swim in the pool. Highly recommend!

Plussat: My stay at Villa del Pescador was wonderful; I cannot recommend this hotel enough. The staff were incredibly welcoming, warm and professional. The entire place was spotless and I don’t think you could find a better view of Zihuatanejo. It was like staying at a five star hotel on the Italian cinque terra (but for a tiny fraction of the cost)!

Plussat: Nice view, comfortable bad and very good breakfest. Short walk to the center and boat transfer to Playa Las Gatas.

Miinukset: Jacuzzi only worked for about 30seconds :(

Plussat: The staff is friendly

Miinukset: It doesn’t have elevator

Plussat: This is one of the most comfortable and accommodating hotels on a modest Mexican list that you will ever find. Family run by Damien, he & his family make you fell like you have another home, this time in Mexico. Location excellent a nice comfortable walk from the downtown core yet a beautiful view from the small infinity pool overlooking the Bay, harbour and town out of the heat and noise of the core. Excellent food yet good restaurants nearby as well. Look past some modest need for fresh paint and excessive luxury. Don’t look for 5 star; just lay back and enjoy Mexican.

Plussat: Although at first my wife was unsure of the area the friendly staff at this lovely little hotel won her over with their willingness to go out of their way to help even cooking us a lovely meal when the the surrounding restaurants were closed for the season

Miinukset: For us old farts their were too many stairs, but if you’re young and fit it shouldn’t be a problem

Plussat: Location and cleanliness

Miinukset: No wifi as advertised in our room, restaurant, lounge or pool area, spotty in lobby. Drinks were small and no bottled beer, no fridge or coffee in room, towels were old and coarse. We spent little time there other than to sleep

Plussat: +The location is excellent. You are right on the beach, a lovely, safe beach. The bed was comfortable and had a generous supply of pillows. I ate a breakfast at their restaurant, Dona Prudencia, and it was lovely and had good food.

Miinukset: I probably wouldn't stay there again. It is basically an old motel that has been updated a bit. Some of the employees must not be treated well because they seem unhappy working there. The shower was spaying water upwards and out of the shower area so the bathroom floor was really wet and slippery and dangerous. I reported it to the front desk and nothing was repaired. On the 3rd day I saw a woman who seemed in charge of housekeeping and I explained about the shower and she had a repair person quickly fix the shower head. The pools are a bit sad, definitely remnants of its motel heritage.

Plussat: We have been staying at Villa Mexicana for over fifteen years. And this year it just seemed exceptionally good. The front desk staff lead by Eloisa is incredible and very helpful. The restaurant was good; both food and staff. And our room was delightful. It is obvious that the owners/management of the hotel have been making some improvements to the property. So far, so good! Just don't make too many changes! A very enjoyable long vacation.

Miinukset: Frankly, this year I do not have any negative comments. Seriously, all good.

Plussat: Beach was beautiful and only steps away from our room

Miinukset: Small coffee pot in room. Service in cafe could be more consistent. We waited for food and received it cold ☹️

Plussat: Did not have breakfast there.

Miinukset: Would be nice to have a fridge in the room or coffee available in the lobby.

Plussat: Great place to stay we’ll be back!!

Miinukset: Poor WiFi!

Plussat: Great location in the beach and you can sit in the pool and watch the ocean. Quiet this years and it was the 3rd time we came. Great value! Clean! Beds are hard thou so drink lots of margaritas before retiring. Taxis on hand 24hrs. Walk to town it pay $50pesos great restaurants within walking distance or stay at the hotel. All great in zihuatanejo!

Miinukset: Everything

Plussat: Several pools available depending on what you were looking for. Staff were very accommodating. My only suggestion would be is to get up early and reserve a lounge chair as they are somewhat limited.

Plussat: Breakfast was more than I expected. The portions were sizable. The location was fantastic. Unless we went to town, we never had to wear shoes and were steps away from everything we needed. We felt safe and well taken care of.

Plussat: Location. Great secluded beachfront hotel next to a full service boutique hotel.

Miinukset: Could have an a better breakfast spread.

Miinukset: Everything was great

Plussat: Quiet place to escape - no phone, no wifi, no television, no loud music, no automobiles, just peace and relaxation in a clean, comfortable, 'end of the road' establishment. Fantastic stretch of sandy, sun-soaked beach, were you can walk for hours all alone. Restuarant served excellent (selection limited) meals. You'll find speaking some Spanish very useful.

Plussat: Room was beautiful and clean.

Miinukset: When we got there and mentioned booking.com, the owner just replied with ‘no’ nothing else, we then had to get one of the young gardeners to call an English speaking rep of the hotel who was helpful, but we got transferred back and fourth between a couple different cell phones for atleast a half hour. The owner couldn’t have been a more rude human and both of the other couples that we met during our 2 night stay there told us their horror stories with him too. I’ve travelled all over the world and am super laid back and recognize all the challenges that come with language barriers, but all three days we dealt with him it was brutal.

Plussat: The small hotel is beautiful, comfortable with lots of style. The pool is extremely clean and very nice.

Miinukset: The description does NOT tell you that the hotel restaurant is NOT open for dinner. You are on your own. This is a VERY remote location and the 'local' beach vendors close at 6 or 630. There is a good and pricey (for Mexico) restaurant in the hotel next door, but you need to be ready to pay that price. The chef in the restaurant next door was great. At Casa Kaukan we thought the marlin ceviche was good however the fish tacos were awful and we did not eat them. The staff didn't care, didn't ask (although they don't speak English) and there was no recourse. Oh well. The food is pricey too. They offer generic toast and coffee for breakfast and a PRICEY menu. I think they should offer more complimentary. I was disappointed at that. The beach establishments 0.5 km down the beach at the public access offer VERY reasonably priced and large filling breakfasts and lunch menus. We really enjoyed those. The taxi ride/fare was not usual, as it is in Zihua but could be. When asked to call a taxi the main manager called this tour taxi in a giant SUV, instead of the 'regular' Zihua - Ixtapa white sedan taxi. Another person on the premises had called the 'regular' taxi for another customer but we were not so lucky. Consequently, it cost us more to ride into Zihua to get dinner (they don't serve dinner and its expensive at the neighboring restaurant). Its turns out to be a taxi racket. In US its not that much more but it does leave the customer with a touch of a BAD feeling. I run an Airbnb and I want my customers to feel great and well treated when they leave. I really like Casa Kaukan especially the attention to detail the owners put into the establishment. It seems like the management ONLY need to really change their customer service. It would really help if the main manager spoke a spec of English as it is so close to Zihua with international visitors would be a good move.

Plussat: Very quiet.

Miinukset: Eating situation is frustrating. Dinner is not served after 4pm. Restaurants a walk down the beach close at 6pm. A ways from anything(store/bars)

Plussat: Situated on gorgeous Playa Blanca, the hotel was a pleasant surprise. Our ocean front room was very large,and beautifully appointed. The bathroom was vey adequate with a large walk in shower. We had plenty of hot water in the shower. WiFi worked well. The lap pool is large enough to swim, very clean with good chaises to chill. We loved the peace and quiet at Casat Kau Kan, not missing Television or Hairdryer.

Miinukset: Not just at this property, of eating in general at Playa Larga. Breakfast isn’t available anywhere before 9 and Coffee other tan instant is hard to find. Almost Restaurants close at 6mp.

Plussat: Beautiful location, great for families, staff was lovely and nice big rooms

Miinukset: No wifi, no dinner being served