Zihuatanejo hotellit lähellä Museo Arqueológico de la Costa Grande

Plussat: Personnel superb,helpful friendly and kind

Miinukset: Choices of menu Pricing of menu felt like it worked for outsiders not hotel guests

Plussat: Everything is beautifully executed.

Miinukset: Can’t think of a single dislike.

Plussat: Beautiful hotel overlooking the beautiful bay of Zihuatanejo. Impeccable rooms , terrific staff and great food. This is a small boutique hotel with about 25 rooms and so you feel that you have all the privacy in the world . Terrific food in the dinning room and a very pleasant staff . We only stayed 3 days but will come back next year for at least a week

Plussat: LOVED the flowers on the bed each evening.

Miinukset: The place is a 10, loved everyting

Plussat: Exquisite setting, wonderful staff, perfect getaway

Plussat: Everything

Miinukset: Beautiful hotel, fabulous staff, amazing location

Plussat: Loved the pool, balcony in our room, big bed, a/c...everything! We had to leave early, but someday we'll be back!

Miinukset: It was all great.

Plussat: A lovely little boutique hotel right in the heart of the old area near the beach. Staff was friendly. Place was clean. Comfy beds. Close to cabs. All in all a really nice stay.

Miinukset: Nothing really. We’d stay there again, as is.

Plussat: Was perfect- if this place is actually available, jump on it! Close to restaurants, beach, center of town. Quiet location, cute little pool. I would make this my #1 spot when I return.

Miinukset: Everything was perfect!

Plussat: Very clean and comfortable. Easy walk to town.

Plussat: Great location, very clean spacious and open room. I really enjoyed that. Great balcony ask for room 6 it was great!

Miinukset: Nothing I didn’t like! Everything was great

Plussat: Pool area, housekeeping, cleanliness, kitchen facilities and the villa mercedes is a nice size. The location is excellent for walking everywhere you want to go. Also location is reason its noisy.

Miinukset: The hotel is placed on the corner of 2 main thoroughfares. Very loud commercial trucks and motorcycles. Conversations could be easily overheard on the sidewalk. Maybe a different room would have been quieter.

Plussat: Price can't be beat. Close to our 4 favorite restaurants. Short walk to beach, bank, central market.

Miinukset: Not on the beach, no beach view. Linens need upgrade.

Plussat: Homey, we’ll set up, very sweet pool

Plussat: Great pool and view from the room.

Plussat: Amazing views from every single window in the unit, and there are lots! Very bright and spacious suites. Well maintained. Nice refreshing pool. Nice restaurant. Friendly helpful staff.

Miinukset: I’m not saying I didn’t like it; just an important fact about the location! El Morro is high up on a very steep hill. That’s how you get the great view. There is stairs that take you straight down to the pier, not to far, maybe 10 min walk. But going back up, it’s a lot of stairs and very steep. So add the heat, and even us that like to walk everywhere would take a taxi most of the time. There were tiny little bugs in the kitchen, on counters/walls. They got into our cereal which we had to discard. No big deal.

Plussat: Clean and as advertised. Better on price than most others for the room type. A 10-minute walk to the pier and most restaurants.

Miinukset: The 10-minute walk to the pier is tough on the way back up.

Plussat: Spectacular location nice small pool

Miinukset: It is a very long way to the town of Zihuatanejo

Plussat: 1st-The View. 2nd- The size. 3rd-The pool. 4th- the quiet.

Miinukset: On the weekends it was much noisier with the weekend crowd, usually congregating around the pool and being very noisy until management shut them down. This was done very efficiently.

Plussat: Friendly and helpful staff, amazing view, comfortable and clean. Great value. Highly recommended.

Miinukset: A healthy walk or short taxi ride to the beaches, but worth it for the view.

Plussat: Nada

Miinukset: Booked thru booking.com genius level and was escorted to a bare bones hot room with burned out light bulbs. Morning reception claimed that, by the time we arrived, the hotel was full. I don't believe it. I speak Spanish. If you don't, good luck! Expecting us, the windows could have been closed and the room cooled off with the available air conditioning. Absolutely no consideration to check and prepare room for arriving prepaid room. Awful value for 1260 pesos. Not much hot water either.

Plussat: The view was insane and the price was great

Miinukset: dirty sheets, uncomfortable bed, gross bathtub

Plussat: The view was magnificent, food in the restaurant delicious, nice, small pool, with comfy lounge chairs, handy kitchenette, very pleasant and helpful staff. Another thing we liked was the huge bottle of fresh water in every room. We kept cold water in the fridge and refilled water bottles for day trips. A very important reduction of plastic and expense! For a three star hotel, this is a find! Some might find goi g up and down 163 rough cut stone stairs is too much to go into town but we found it to be great exercise. Taxis are 60 pesos to and from the beach or town center. Several retun guests had a car rental.

Miinukset: No hair dryer--bring one!

Plussat: Very clean,well run hotel. Postcard views of the bay. Great staff on duty all day they were a big help. The excellent restaurant right on site and open all day.

Miinukset: Location, it is a hike down to the beaches and to the town.

Plussat: The view The staff The restaurant The facilities

Miinukset: That we were not able to stay longer !

Plussat: What's not to like?? Our view was amazing. It overlooked the entire Zihua bay with all of the boats and beaches. Our sunrise views were spectacular. We stayed for a month and our room was immaculately cleaned daily. We had a kitchenette that had everything we needed to cook our meals if we wanted. The pool was awesome! The hotel has 12 rooms so the pool didn't need to be huge but it was always clean and the perfect refreshing temperature. The lounge chairs had umbrellas enough to make everyone happy. Both the hotel staff and the restaurant staff were like family from the first day we were there!!

Plussat: Location and cleanliness

Miinukset: No wifi as advertised in our room, restaurant, lounge or pool area, spotty in lobby. Drinks were small and no bottled beer, no fridge or coffee in room, towels were old and coarse. We spent little time there other than to sleep

Plussat: +The location is excellent. You are right on the beach, a lovely, safe beach. The bed was comfortable and had a generous supply of pillows. I ate a breakfast at their restaurant, Dona Prudencia, and it was lovely and had good food.

Miinukset: I probably wouldn't stay there again. It is basically an old motel that has been updated a bit. Some of the employees must not be treated well because they seem unhappy working there. The shower was spaying water upwards and out of the shower area so the bathroom floor was really wet and slippery and dangerous. I reported it to the front desk and nothing was repaired. On the 3rd day I saw a woman who seemed in charge of housekeeping and I explained about the shower and she had a repair person quickly fix the shower head. The pools are a bit sad, definitely remnants of its motel heritage.

Plussat: We have been staying at Villa Mexicana for over fifteen years. And this year it just seemed exceptionally good. The front desk staff lead by Eloisa is incredible and very helpful. The restaurant was good; both food and staff. And our room was delightful. It is obvious that the owners/management of the hotel have been making some improvements to the property. So far, so good! Just don't make too many changes! A very enjoyable long vacation.

Miinukset: Frankly, this year I do not have any negative comments. Seriously, all good.

Plussat: Staff Restaurant

Miinukset: No small towels provided?!the shower is dangerous because there aren’t any railings to hold on too ! It’s an accident ready to happen!

Plussat: Did not have breakfast there.

Miinukset: Would be nice to have a fridge in the room or coffee available in the lobby.

Plussat: Great location in the beach and you can sit in the pool and watch the ocean. Quiet this years and it was the 3rd time we came. Great value! Clean! Beds are hard thou so drink lots of margaritas before retiring. Taxis on hand 24hrs. Walk to town it pay $50pesos great restaurants within walking distance or stay at the hotel. All great in zihuatanejo!

Miinukset: Everything

Plussat: Several pools available depending on what you were looking for. Staff were very accommodating. My only suggestion would be is to get up early and reserve a lounge chair as they are somewhat limited.

Plussat: Most of the staff were friendly and helpful. Excellent location and very clean! Needs a few updates but I expected that from other reviewers. Great value for money. Really nice restaurant and taxis right outside when needed. Felt safe at all times. We walked in and out of town and to other beaches and restaurants very easily at all different times of the day and up until 10 pm or so.. I would go back there in a heartbeat!

Miinukset: beds and pillows were hard and uncomfortable. The sink and TV in our room had issues but we didn't even ask to fix them. We didn't care that much as we were only in our room to sleep. And the lock on our door was hard to manage but again we just figured it out. Oh and I wish they had a fridge. So really small things considering the price. And we didn't ask them to fix anything. One day our toilet didn't flush and they were in the room in 5 minutes!!

Plussat: Breakfast was more than I expected. The portions were sizable. The location was fantastic. Unless we went to town, we never had to wear shoes and were steps away from everything we needed. We felt safe and well taken care of.

Plussat: Location is on the beach. There are restaurants within walking distance. TV has some Canadian & American channels. Not overcrowded. La Ropa beach is beautiful.

Miinukset: There is no refrigerator, so you must rely on the restaurants. No place to keep drinks, etc. only stairs to get to the second level. No recycling. No drawers for garments.in room Wifi is not very good.

Plussat: The wonderful sea view from the terrace. The friendly helpful staff. On arrival the owner insisted on driving us around the local area to get us orientated , which was really helpful. The swimming pool. Anything we asked for was done immediately.

Plussat: Every room has a view! Large rooms. Love the infinity pool. Nice sized balconies. Dining area spacious & open with fabulous views. Friendly, helpful, generous staff whose priority is making your stay as comfortable & stress free as possible. Guests can mingle easily or be on their own. Happy. Flexible. Knowledgeable re: community , fishing, taxis , and share information readily. Mucho gusto!!

Miinukset: A great place to stay, bathroom fixtures could be updated. Generally loved the laid back & friendly area. Felt safe walking here day or night. Be aware the road has trip hazards with uneven imbedded rock laid down.... keep looking down at your next step. Easy to get a taxi. And worth the effort. No elevator here either so must be able to go up stairs to lobby & rooms.

Plussat: Great views!! Good location, less than 10 mins to downtown

Miinukset: Would like to have been on a lower floor so not walking 100 steps up to my room

Plussat: Very helpful and pleasant staff. Beautiful view.

Miinukset: It is not immediately adjacent to a swimming beach, but the beaches are an easy walk.

Plussat: Everything

Miinukset: Nothing

Plussat: Great pool, and fantastic views, the staff is super friendly and helpful

Plussat: Location

Miinukset: Had to have the room cleaned after we checked in. There was cobwebs on the handle of the adjoining room door, mirror was filthy, about 25 tiles in tub were missing. Deck had a large plunge pool which took up 3/4 of the deck, leaving very little room for two people to sit. Deck or plunge pool was never cleaned all the time we were there. The main pool looked liked it was never maintained daily. The dog next door was barking every night around 10:00, for about and hour. We wanted to clear out tab one day prior to leaving, front desk had no record of any purchases. Service at breakfast was poor. You always had to find someone to let you in and out of main gate as it was always locked. Spoke with two other couples and they were not happy with accommodations either. We stayed in Zihuatanejo in 2017 and paid $20.00 less for a much cleaner and better beach location, with great staff.

Plussat: With a panoramic view of Zihuatanejo and the bay, we enjoyed spending time relaxing in the room. The breakfasts were superb. The staff are very personable and the hotel is well-managed. Within walking distance to the main part of town. We felt safe in the hotel and out walking back to the hotel in the evening.

Miinukset: There are barking dogs at night in the neighbourhood, so ear plugs are advisable for light sleepers.

Plussat: The staff were like family, they would make Meals to suit my liking! I had an upset tummy, and Damien the restaurant staff went down town to get herbs to make me tea, and it worked wonders,they went beyond my expectations!

Miinukset: Having to leave such a beautiful place!

Plussat: The service was great and friendly and the hotel was clean .

Miinukset: The receptionist charge me $7686.00 , he canceled the transaction and do the correct transaction for the correct amount but the other $7686.00 the bank didn't give me back the money yet . The hotel staff need to put more attention doing their job because this issue is a inconvenience for the costumers.

Plussat: The hotel is located next to the market and is within easy walking distance to beaches & restaurants very clean and well run.Those looking for a more Mexican cultrual immersion will be happy with the location.As a single male traveller in my late 60's I walked back from beach restaurants and friends later at night or all times of day and always felt completely safe.

Miinukset: The rooms are basic no frills there are some coffee makers available and also I believe small fridges at extra cost and up to 4 flights of stairs to the rooms so not for everyone..Also English only can be an issue but translater apps work very well.

Plussat: The Hotel management and staff were excellent. Service was prompt the staff were friendly and checking in and out was very good.

Plussat: The outstanding staff who helped me with discovering things to do.

Plussat: Friendly, helpful staff. Clean room. Good price.

Miinukset: The bed was hard as cement. The air conditioner had no settings. It was either on or off and blew right on you as you slept. Because there was no blanket on the bed, we froze all night. It was the worst night’s sleep ever.

Plussat: The staff were excellent. Very hard working, pleasant and helpful. I had a fridge my room but paid more for the better room.

Miinukset: No cooking facilities except for a microwave. There were a few rooms with kitchenette but too expensive. It was quite a walk to the nearest beach and good restaurants so the location was not ideal without a car. It was noisy at times, and wifi only really good in the lobby.

Plussat: Very clean. Owner very friendly and helpful.good value for the money.

Plussat: Good location - away from the noise but close to everything you need.

Plussat: Staff, friendly and very helpful. Any requests immediately dealt with. Security is very good. All shuttles were easy to get to. Easy walk to restaurants.

Plussat: The staff is outstanding. Christian, Brian, and Juan were all very helpful. My room was very clean.

Plussat: The staff were very friendly, courteous and knowledgeable. The father spoke Spanish, French and English. His son spoke Spanish and English. This made it very easy to converse with them and get info and help in planning dinners out and travel, etc.

Miinukset: We did not especially like our first room. We thought it was a one bedroom with separate kitchen, but everything was in one large room. They had a larger 2 bedroom with kitchen available and offered it to us for a minimal charge to upgrade. That made our stay better.