Alanya hotellit Saray

Plussat: Erittäin hyvä ja tuore vihannes - ja hedelmävalikoima aamiaisella! Kahvi oli erinomaista. Joissain hyvissäkin hotelleissa tarjotaan ainoastaan margariinia? Rivierassa on aina voita sekä myös hunajaa. Leipä oli tuoretta ja sitä oli hyvä valikoima.

Miinukset: Ei mitään valittamista, kaikkea löytyi.

Plussat: Aamiainen oli hyvä ja monipuolinen .Vaihtoehtoja riitti ,

Plussat: Sijainti, hyvä WiFi ja siisteys.

Miinukset: Kahvin- ja vedenkeittimet huoneessa olisi hyvä juttu. Myös pyyhekoukkuja olisi kylpyhuoneessa hyvä olla enemmän.

Plussat: Everything, from the food and drinks, to some of its' familiar staff. The location is superb, almost can't beat it. This August (2019) was our second visit - and will be returning again for our next vacation in Alanya!

Miinukset: Nothing.

Plussat: Nice, close to the beach (sandy beach, yet the sand looked rather like small rocks than actual sand), clean, large variety of food options for all meals.

Miinukset: It is not acceptable for a 4*hotel to not have alternative food for people which cannot eat pepper and hot chilly. Except for the breakfast, all the drinks had to be paid separately (including the water).

Plussat: Hyvä siisti huone. Ystävällinen henkilökunta. Altailla hyvin tilaa. Hyvin vaatteille tilaa.

Miinukset: Huono turkkilainen ilta. Liian vähän pöytiä ulkona asiakkaiden lukumäärän nähden. Ei musiikkia altailla tai allasbaarissa.

Plussat: Everything.

Miinukset: Nothing.

Plussat: Kaikki toimii.

Miinukset: Ei mitään moittimista.

Plussat: Todella ystävällinen ja avulias henkilökunta. Riittävä ja monipuolinen aamiainen

Miinukset: Ruokajuoma saisi sisältyä hintaan, edes alkoholittomat.

Plussat: Cleanliness, peaceful, good location, fresh and tasty food

Plussat: Location is good

Miinukset: This was not my first time but the hotel changes negatively. Towels were not clean. Receptionists have the credit card information. They can charge extras with room numbers, that’s fair. However, my room number and the number on my wristband are different. You can say your room number or show your wristband. I expected clean towels and those kinds of small details with that price. Be careful and check your credit card.

Plussat: Sijainti oli hyvä. Ruoka oli vaihtelevaa vaikka raaka-aineet aika samat.

Miinukset: Vettä olisi saanut olla tarjolla pulloissa koko ajan.

Plussat: The beach is only 1 minute walk from the hotel. Our room was big enough with a wonderful view to the sea. The breakfast and the dinner were delicious, there were lot of choices. The hotel staff was helpful all the time.

Miinukset: Nothing, it was very good.

Plussat: Waiters are very friendly. Food is nice. Hotel and around is clean.

Plussat: We like the location, it is near the beach it have a nice park across the street

Miinukset: very poor restaurant menu, housekiping make a lot of noise , you have to call them to make your room , bad smell from bathroom, they do not speek english, very used lining

Plussat: Hotellista on helppo lähteäasioille kaupungille ja rannalle. Rauhallinen katu ja leppoisa tunnelma. Ei asiakkaiden eikä liikenteen melua.

Miinukset: Hotelli on hieman kulunut ja huoneet suhteellisen pieniä, esim matkatavaroille on niukasti tilaa. Kylpyammetta ei nyky sisustuksessa juurikaan kaipaa - sen sijaan hyvää suihkua kaipaa vähintään kaksi kertaa päivässä.

Plussat: Hotelli oli rauhallinen ja siisti. Henkilökunta asiansa osaavaa ja auttavaisia. Huoneet siistejä. Hotellin sijainti hyvä, lähellä kaikkia palveluita.

Plussat: Oikein hyvä ruoka, paljon kasviksia ja oli vaihteleva

Miinukset: Henk.kunta oli enimmäkseen tavallisen rutinoitunutta,hotellin "kauneushoitola" aika tyly palvelultaan

Plussat: Hyvä sijainti Kleopatra-rannan ja Alanyan keskustan lähellä. Siisti ja toimiva. Ystävällinen henkilökunta. Hinta-laatusuhde kunnossa (puolihoito).

Miinukset: Vähän käytön jälkiä nähtävissä, huoneet melko pienet.

Plussat: location, easy access to beach and town

Miinukset: The prices for drinks were to high and should be lower. $1.50 for a small bottle of water is crazy and much cheaper at the nearby store

Plussat: There are very good condition, for a 4 stars hotel, it has internet access (free access), and they consider our request - that to have room with sea view.

Plussat: location

Miinukset: breakfast choice

Plussat: Aamiainen oli ihan ok samoin kuin kaikki muutkin ruokailut

Miinukset: Venäläisten röyhkeä etuilu ruokajonoissa. Wi-Fi ei oikein jaksanut toimia 3. talon takaosassa. Ilmanvaihto huoneissa on huono - sitä ei ole ollenkaan. Sijainti on hieman kaukainen. Henkilökunta puhui heikosti englantia, olettivat meidänkin olevan venäläisiä :(

Plussat: Staff was very friendly

Miinukset: Coffee was awful, WiFi was terrible.

Plussat: Everything was great, friendly staff.

Miinukset: /

Plussat: Hyvä, maukas ja runsas ruokatarjonta. Siisti, uusittu, moderni hotelli. Nopea ilmainen wifi koko hotellin alueella.

Miinukset: Liikaa venäläisiä käytännössä 80-90 % hotellin vieraista. Isompi allas lähes koko päivän varjossa koska se on hotellin sisäpihalla eikä aurinko pääse paistamaan kunnolla sinne, pienemmälle altaalle aurinko paistoi muutaman tunnin päivässä. Naapurihuoneista kantautui äänet tosi selvästi "paperi seinät". All inclusivea ei ollut hotellin omalla rantakaistaleella esim. juomat maksullisia.

Plussat: lounas,iltapala,hamam

Miinukset: aamupala,vastaanotto

Plussat: Huoneen siivouksesta iso plussa. Huone oli myös tilava.

Miinukset: Buffet ruoka on melko samanlaista ja vaihtelevaisuutta ei juuri ole. Lapset löysivät harvoin mieleistä syötävää. Lapsien kanssa allasalue on pieni ja vesi kylmää (ei lämmitetty allas). Sijainti on hyvä, tosin kävely matkaa on keskustaan.

Plussat: The hotel was very clean and the food was nice.

Miinukset: The majority of staff were not very friendly and didn’t receive any form of hello or welcome upon entering or leaving the hotel at any time The pool was freezing which meant nobody could use this facility in a 4 star hotel.

Plussat: Hotel staff was great - they helped us with everything.The food was great, rooms were clean. Really great hotel and staff.

Miinukset: The beach - was full of cigarettes.

Plussat: A very good hotel, clean, excellent food. Thanks to Ramazan for his patience and professionalism, the chefs for the elaborate menus. Many thanks to the reception staff.

Miinukset: In our room no 1410, air conditions and beds are not in good positions. We couldn't sleep with air conditions.

Plussat: Aamiainen oli monipuolinen

Miinukset: Sängyt olisivat saaneet olla pehmeämpiä

Plussat: Actually everything :)♡ e.g. fresh made omlets in the mornings.

Plussat: The chef made the omelett in front of you after your wish for breakfast. My request for a nice room was recognised.

Miinukset: It took a while before I could order my drink for dinner. Once I had finished 50% of my food before I got my glas of wine.

Plussat: Excellent selection of breakfast, lovely pool & sunbathing area, free air con, reasonable priced mini bar in the room, full length mirror, comfy beds, friendly & helpful staff, views from the balcony high room rear view :)

Miinukset: People reserving sunbeds with towels, busy main road faces front of the hotel so ask for a room facing the pool at the back!

Plussat: Ruoka hyvää, palvelu hyvää, kaikki tosi hienoa!

Miinukset: Yhtenä päivänä jäi siivoamatta ja vessapaperi tuomatta.

Plussat: ? ?

Miinukset: Comfort of the room .small restaurant luck of food quality ........ small and slow lift ,,,,,

Plussat: Ruoka hyvää.

Miinukset: Sängyt liian kovia selkäsairaalle

Plussat: Nice place to stay

Miinukset: We exchanged 4 emails with the hotel's staff to arrange the room for a romantic evening and we received a room with no arrangements and two separated beds.

Plussat: Everything was good I was very happy at this hotel. The price is very good for the services. The food is varied and delicious. The staff was very good. The location of the hotel was excellent close to the beach. Close to Alanya cable cars, markets and restaurants. The hotel is 1 km from the marina and the bars. Cleanliness is the nicest thing in this hotel. The bed is very comfortable. The terrace with mountain views is fantastic

Plussat: Good location. Business corner is a very good service. Good food.

Miinukset: Elevator is too slow, have to wait for a time.

Plussat: Breakfast had a wide selection of food. The room/bathroom was clean and spacious (however the beds were uncomfortable).

Miinukset: The hotel's Reception staff were not very friendly or helpful. For example, when we asked where to find an internet cafe, the receptionist just said "probably in town," then went back to whatever he was doing. Also, when we checked in, the staff could not locate our reservation and they made it seem as if we were inconveniencing them by trying to locate it. Contrary to what the hotel advertises, it is not on the beach but rather across the street from it. And if you wish to use it, they charge you 5 Euros (10TL) a day.

Plussat: Good food

Miinukset: Very small room and bathroom Uncomfortable bed So may furniture in v. small room Very old tools

Plussat: - Helpful & friendly staff, Special thanks to the night shift man from the front office, I missed my shuttle bus in the last day to the airport, he was keen to find me another ride and was so helpful and supportive man. - Tasty food. - Good Location, in the city center near Cleopatra beach. - Clean rooms.

Miinukset: - The main pool was without warmers. - The hotel doesn't have any umbrella for guests during this rain season. - Just noticed that some waiters in the main restaurants during the lunch and dinner were trying to reach lonely foreigners girls several times, Looks in polite.

Plussat: Very very welcoming staff

Plussat: Location

Miinukset: Rooms are so small

Plussat: A home-like hotel with an extremely friendly staff that speaks at least two languages. The room was cleaned every day. The food is delicious and varied enough - salads, fruits and vegetables, meat and fish. Sweet things not to mention - this is Turkey. As fans of aniseed drinks / mastic, ouzo, yeni brandy / we are pleased. The wine was not of box, but of very good quality bottles. A nice surprise was the New Year's dinner, at no extra charge. Tables packed with all kinds of dishes. The water in the indoor pool, though small, was spotlessly clean. The outdoor pool also looks good, but we did not use it, as well as the beach which is about 150 meters away. However, the temperature rarely exceeded 18 degrees. The fortress above the city is fantastic and air transport is provided by lift. Countless clothing and shoe stores are really fun.The city is very clean

Miinukset: The temperature of the air in the pool. Parking is a problem in winter, in summer .....

Plussat: This hotel was compact but nice, it exceeded our expectations in most respects (for a 3* hotel). The swimming pools and sunbathing areas were good, staff excellent, atomosphere very good, location excellent. The room was small but nicely presented and the aircon worked well.

Miinukset: There was some building work nearby that would perhaps annoy some people but that was probably due to the time of year (they are preparing for the season). The 'all inclusive' offer was a bit limited and confusing (they have only just started offering this so it may improve). Food was adequate. The pool table area was poor. I wouldn't recommend it for families - more suitable for couples or friends.

Plussat: Clening stuff was excelent, food was ok, location is good

Miinukset: Service staff was unhelpfull and slow. Buffet was allmost same everyday.

Plussat: the food the good

Plussat: All ok.

Miinukset: The shows in the night

Plussat: Nothing

Plussat: Ruokatarjoilu all inclusivessa oli aivan loistava. Herkullinen aamupala monine vaihtoehtoineen, samoin lounas ja päivällinen. Siisti ja asianmukainen säilytys ruilla. Tarjoilijat asiallisia ja hoitivat työnsä hyvin.

Miinukset: Sisäänkirjautumisessa ja receptionissa ei ollut ystävällinen palvelu. Ei tervehditty päivittäin, ei oltu avuliaita. Minulle annettiin saksankielinen infopaperi ja käskettiin lukea siitä, kun kysyin tiettyä asiaa. Lämpöpuhallin oli säädetty kylmälle ja asteita oli huoneistossa vain 18. Asia kyllä korjattiin mutta palvelu oli tylyä.

Plussat: Staff wasn't bad,helpfully. Very good location

Miinukset: Even in all inclusive we couldn't get any drinks apart from beer and wine until 6pm

Plussat: Great location. Close to the main street with shops, cafes and especially beach +park. Good food and drinks. Friendly staff. Also very good location for people who travel on the bus from Alanya airport. Take Havas bus and get off at Kale Market. Walk 5 min to the hotel.

Plussat: We were very impressed by the service staff, quality and quantity of food. The overall male service staff is very friendly and polite and the dinners, breakfast and lunches make the stay especially worthwhile! The staff is quick, professional and charming and the choice of food is immense! There are great vegetarian options! The location of the hotel is the best one can find - just across the street is the beautiful park and a magnificent beach. Overall - would definitely stay there again!

Miinukset: The overall service was very proper. One small downside was the overall quality of wireless internet (very good in the lobby and pool area, but very poor in the room). Also we felt our privacy disturbed by maintenance service: we are ones who would not like to be disturbed in the room during any stay and do not expect any linens or towels to be changed. Despite having the do not disturb sign on the door, a service made, speaking in Turkish, knocked and entered, holding money in her hand, asking for something we did not understand. Such thing has never happened at any other hotel. Secondly - we were woken up during the night to the screeches of furniture being dragged in our neighboring room, as it was being cleaned 1AM. We asked them to be quiet, but as it was the night before an early departure, crucial sleep was lost. That is also a first time such thing has happened - the staff as well as guests deserve to sleep at night.

Plussat: Siistiä ja hyvää ruokaa

Miinukset: Osa henkilökunnasta töykeitä. Altaalle liikaa väkeä, liian paljon ihmisiä kokoonsa nähden. Tuolit jo aamu 8 varattu pyyhkeillä etkä päässyt niihin ollenkaan.

Plussat: Food was very good

Plussat: Almost everything was fine. I travelled with my family including 2 years old child, so feeding question was critical for us. I liked wery much the All inclusive option with great choice of good quality meals. My daughter liked a lot evening mini-disco and childs room with attentive servant. The Cleopatra beach is just 2 min. walk as well as the center of the town with a lot of shops, cafees, restaraunts. I think i will use the hotel again. See you soon!

Miinukset: Door to the balcony is broken (room 2504), it was tricky to open and close it. Shower space is very short. The place is not quiet in the evening, so room could be more noise isolated to get asleep easier.

Plussat: wonderful food, good staff at restaurant, very clean room every day,a quiet atmosphere in hotel,good location

Miinukset: too noisily each evening because of show, staff on reception almost doesn't speak English and sullen.it is difficult to use pool because the guests of hotel occupy pool-beds how hardly not from 5 a.m.

Plussat: Fıne hotel, nıce room, nıce pool area, perfect locatıon on Kleopatra beach.

Plussat: Keskeinen sijainti,silti rauhalinen huone.Ystävällinen ja kohtelias henkilökunta.

Miinukset: Terassi väärään suuntaan,aurino paistoi sille vain pienen ajan iltapäivästä.

Plussat: Great hotel, great value, great food. was a little rowdy with drunk europeans. but the hotel was great.

Plussat: I liked this hotel just because the rooms were clean and it is located near the main beach in Alanya

Miinukset: the attitudine of the staff some of them were quite rude and just a few could understand english

Plussat: The Beach...Swimming Pool....The Food!!!

Miinukset: I was in the smallest double room I have ever been in. They cleaned our room every other day.

Plussat: From the manager to the wait staff, they are a very dishonest group. The only one I found to be helpful and honest was the maid.

Miinukset: Fees changed. I was not aware that I could not bring guests to my room. Cash was demanded and paid for beverages after dinner but were also listed on my final bill. I paid twice because i did not have time to fight as I had a plane to catch. Staff seems to be put out if asked for assistance in anything. It is more like a hostel rather than a full service hotel. I will not stay or recommend...

Plussat: Being across the road from Kleopatra Beach; and ice cream nights.

Miinukset: The food was a bit same-same.

Plussat: The pool area with the slides, the position of this hotel(very close to the see and also to the center), the animation team.

Miinukset: Receptionists

Plussat: closeness to the beach, and town center, and cleanliness of rooms,

Plussat: Location

Miinukset: This hotel is mainly for German package holidays it was noisy very busy and cramped. Our personal property was moved by staff we were not allowed to use the fridge in our room. Would not recommend at the height of the season

Plussat: Food

Miinukset: The darkness in corridors and halls

Plussat: Clean friendly staff excellent food, Must try spa facilities it was so professional For January the weather was atrocious but the hotel was in a fab position

Miinukset: Heating didn’t work but the staff sorted the problem immediately Only bad thing was there was a fork in the head board and we was to afraid to move it

Plussat: Air con worked fine.....

Miinukset: The room was horrible. Looked like they were choosing paint colours as the was a big number 1 painted on the wall. Paint matching probably. They are well away of the flight times to various UK destinations, also away that most UK networks don't allow turkey in any packages and so to communicate back home you need Wi-Fi.... well at the point of checkout they shut it off on you. Charming. The Wi-Fi was terrible anyway but on the last day wjen your just triple checking things it's a bit off compared to other places I've been. Food was average at best. This is nothing more than an average 3 star hotel. Not the most helpful of customer services. But a few of the chaps working in bars were really good and helpful. But overall this is too exoensive for what it is. There are better and there are worse. This is just my own personal opinion.

Miinukset: The worst service, the worst experience I have ever had in a hotel. They really need to improve to be more polite to their clients. I have many negative things to say but I hope they will improve in the future

Plussat: Sijainti erittäin hyvä. Ruoka hyvä,sopivasti vaihtelua. Huone iso

Miinukset: Hotelli yleisesti kaipaisi vähintään pintaremonttia,kylpyhuoneet ehkä ja suurempaakin remonttia. Kylpyhuoneissa ajoittain melko vahva"homeen" haju,eteenkin sateisena päivänä. Auttoi kun piti tuuletinta koko ajan päällä. Hissit ajoittain vuorotellen rikki, siinä osassa missä asuin.

Plussat: aamiainen oli hyvä ja riittävä, päivällinen minusta monipuolinen ja runsas.

Miinukset: oli marraskuu ja remontti aiheutti meteliä ja uima-allasta ei enää siivottu, toisaalta johtui varmaan rakennustöistä pölyä, ,lehtiä ym roskaa. on varmaan ensikesänä taas kunnossa.

Plussat: Ruoka oli erittäin hyvää, Alanya ihana kaupunki ja paljon shoppailtavaa ja maisemat huikeat. Hamam oli hieman pettymys, mutta hieronta erittäin hyvä.

Miinukset: Asiakaspalvelu oli väkinäistä, spa-henkilökunta ei osannut englantia eikä juurikaan Turkin kieltä ja hinta oli mielestäni kallis verrattuna muihin hamamiin, turkkilainen perinteinen hamam kulttuuri vaihtunut thaimaalaiseen tyyliin...yleiset tilat erittäin kylmiä. Kertaakaan ei kysytty kuinka loma sujuu kuten yleensä turkkilaisissa hotelleissa.

Plussat: Hotelli hyvällä paikalla! Hinta/laatu suhde hyvä. Ruoka oli monipuolista ja maukasta!

Miinukset: Hissi oli rikki tosin usein! Oli pelottavaa käyttää sitä! Yleisilme alkaa olla aika kulahtanut.

Plussat: Kiva, siisti hotelli, syyskuun lopulla ei ollut enää ohjelmaa/bileitä( joka oli vähän pettymys.) rauhassa hiljaisuudessa sai olla. Hotelli ei ollutkaan niin suuri kuin sivusto antaa ymmärtää, sopivasti ihmisiä, ei ruuhkaa. Hyvä sijainti. Suuri PLUSSA: pääkokki otti joka päivä ruokanäytteet ennenkuin ruokailut alkoivat. Ruokia oli monenlaista, muttei sellaisia mitä YouTubessa näkee hotellin nimissä(altaalla grilli ym) . Perus liha/kana/kala, salaatteja ym paljon jälkiruokia. Joka päivä sai 2 vesipulloa. Taksit heti tientoisella puolella, helppo lähteä reissuihin. Hierojat antoivat olla rauhassa. 15min hierontaa sai ilmaiseksi ensimmäisenä päivänä.

Miinukset: Hotelli rannalla-ranta jonne sai mennä on tosin 300m päässä, ei hotellin edessä kuten sivusto antaa ymmärtää. Valoja ei saanut altaalle päälle, vaikka respasta pyysin (baarikin oli auki vielä) hämärässä sitten istuttiin, respan vastaus:"ei kuulu meidän palveluun" muina iltoina venäläisille kyllä valot laitettiin päälle.. Etukäteen tilatut, vahvistetut syntymäpäivä kakut jäi saamatta, ei edes keittiöstä saanut päivälliseltä jääneitä leivoksia. Onneksi on muita kakkukauppoja lähistöllä. Pyysimme että saisimme edes yhden huoneen etukäteen (ennen klo14) maksaisimme siitä lisähinnan, sähköpostissa sovittu sekin kun hotellissa vapaata, no eipä saatu. Klo15 huoneet saatiin.

Plussat: i like location of hotel

Plussat: Loistava sijainti. Huoneet (merelle päin) olivat siistit ja tilavat. Ravintolan ruoka oli hyvää, jokaiselle löytyi varmasti jotakin.

Miinukset: Hotellin kaksi hissiä olivat jatkuvasti epäkunnossa, välillä yhtäaikaa.

Plussat: Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception.

Miinukset: The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.