Canal House Suites at Sofitel Legend The Grand Amsterdam

First time for me in Amsterdam. We spent 5 nights (29th Dec - 3rd Jan). Room rate was 910 Euro. My intention was to have a memorable vacation. On the PROs side: - location; the hotel is in the red-light district in a very nice area. - nice building; this was the Town Hall of AMS until 1988 (if I recall correctly).

On the CONs side: - the room showed obvious signs of wear; the doors had bad marks on them, stains and scratches on the walls, tired furniture (I attached some pictures). NOTE: these are the kind of scratches/stains and marks you get over time, it looks like they revamp the rooms once every few years. - even the electric kettle was not very clean; not to the point you wouldn't use it, but it was another disappointing surprise. - the bed was described as being super comfy; it was mediocre at best - a spring mattress with a topper filled with feathers. - toiletries were low-end (shampoo / shower gel / conditioner); I regret I didn't bring mines. - the AC in the living (we had an apartment) was very noisy; I could hear it from the bedroom, eventually I had to stop it when I was in the apartment. - the windows of the apartment offer very little noise isolation; luckily at night there were not too many cars/tourists passing by but we could hear most of noise from the street. - the butler service answered to about 2/3 of my calls. - last (and maybe worst) the smell in the room was quite bad - like an old people apartment somehow; we left the windows opened for hours but the smell was persistent.