Avalon hotellia

Plussat: The breakfast was adequate for a continental-style breakfast in the back courtyard. We liked the location of Avalon Hotel which is somewhat away from the hustle and bustle of the city of Avalon and all the tourists. We are not sure that the price (about $400/night) was on point since the building is somewhat aged, the rooms aged (our air conditioner leaked), and the hotel quite small. The hotel is also located right next to a house would could properly be described as a dump.

Miinukset: A lower price near $300/night. And some consideration for using the rooftop facility for wine & cheese.

Plussat: Nice hotel. Great location.

Miinukset: The hotel card keys didn't work, I wasn't locked out and the night manager wasn't available via the black phone for about an hour after I started trying to call him.

Plussat: Excellent staff. Very thoughtful and helpful. Great rooftop patio - excellent sitting and view

Miinukset: No complaints

Plussat: I loved the rooftop deck, we went up every evening and enjoyed the view.

Miinukset: We had a room on the first floor facing the street which was kind of loud from all the carts, but can’t complain because the view of the ocean was beautiful, maybe if we were on the upper levels it wouldn’t have been so loud, still loved our room..

Plussat: They provide very nice breakfasts and had an excellent wine and cheese event on Friday evening. The room with refrigerator, microwave, vault for valuables exceeded my expectations. The balcony with its chairs provided a very beautiful view of the bay. Upstairs on the 4th floor, the deck had an amazing view of the ocean, bay and hillside. But probably the best selling point of the hotel was the staff (Laurie, Evelyn and Rock). Very professional and friendly staff.

Miinukset: Stairs. An elevator would be nice (I'm disabled)

Plussat: Beautiful garden courtyard with fountain and koi pond was perfect for happy hour, breakfast and relaxing. Communication in advance of our arrival was responsive and helpful. Checkin was quick and smooth. Overall, the staff was perfect! Thanks to all for making our stay a delightful experience in a true Old California hotel.

Plussat: The hotel is in a great location. It is beautifully maintained and decorated true to its craftsman style. Wonderful little courtyard to enjoy continental breakfast. There is 24 hr coffee and tea station, plus snacks for you. We had a balcony room and I loved sitting out there. Evelyn is such an asset as one of The Avalon's staff. She even insisted on carrying my luggage up the 3 flights of stairs to our room. (no elevator) I dont care about the stairs it's an amazing place to stay. They gave us a great bottle of wine for our Anniversary, which we enjoyed on the beautiful rooftop terrace. We will stay there again.

Miinukset: They had a clitch in the reentry to the hotel after the door was locked at night. We had to wait outside for 30 minutes, before the night manager let us in. ( he was asleep and was very grumpy)It only happened once and the staff really tried to go out of their way to make it right.

Plussat: Rooms were compact but very efficiently planned.

Miinukset: Lack of an elevator required hiking up and down two flights of steep stairs.

Plussat: Tiffany and Michael were excellent and very helpful. All of the staff were very warm and welcoming. The small touches were very nice such as the bed turn down and the care taken with our room.

Miinukset: Better knowledge of events and excursions. Such as better availability to time tables.

Plussat: Loved the wine and cheese tasting.

Plussat: The staff were very friendly! The bed was extremely comfortable. Really enjoyed the wine and cheese in the evenings.

Plussat: friendly helpful staff. great breakfast.. wine tasting was a plus

Plussat: Modern, clean, breakfast and tour reservations f Casino included. Well wotth the money

Miinukset: It was raining

Plussat: beautiful grounds, wonderful breakfast and wine hour. Staff incredible!

Miinukset: Yes, one thing... the lighting over the bathroom sink. It was extremely dim. Could definitely use more lighting in that spot.

Plussat: Location

Miinukset: Older but nice.

Plussat: The location, wine & cheese in evening & good breakfast

Miinukset: Rooms are old & motel-like, water tastes awful, not worth the price I paid

Plussat: Hotel staff was very friendly and accommodating. Great place to stay. The grounds are well maintained.

Plussat: Distance to beach, breakfast and wine and cleanliness

Plussat: The breakfast and wine and cheese afternoon was very nice.

Miinukset: I liked it all.

Plussat: The staff was friendly and helpful

Miinukset: Nothing

Plussat: Close to beach

Miinukset: Old, rundown, noisy, expensive

Plussat: The charm.

Miinukset: There was no indication about not having any Elevators when we made our reservation. Also the botel's Electrical System needs to be updated. In their defense we are told that the Hotel will be closing for a major renovation in a few months.

Plussat: Recently renovated - the rooms were nice and the lobby area comfortable- the attached Bistro worked well for a quick breakfast

Plussat: Every staff person that we interacted with from check-in to check-out went above and beyond to help us and to make our stay so enjoyable.

Plussat: Location and remodel

Plussat: He Lobby was wonderful

Miinukset: Each bed need two pillows per person

Plussat: The hotel is beautifully decorated and furnish. The hotel team are very friendly. The renovated finishes are top notch. Beautiful and comfortable

Plussat: Room was comfortable, hotel convenient to everything. Staff was extremely friendly and helpful. Would stay there again.

Miinukset: Slight musty smell in room.

Plussat: Proximity to all is perfect! All I need is a bed and bath with a tv, I got it! Best deal in town!

Plussat: I liked the decor

Miinukset: No elevator

Plussat: Aamiainen ei kuulunut hintaan, mutta hotellilta tuli 40 $ kuponki, jonka sai käyttää aamiaiseen tai illalliseen. Jääkaapissa oli 2 pikku pulloa kuohuviiniä ja vettä.

Miinukset: Vaatekaappi puuttui huoneesta.

Plussat: It felt very elegant

Miinukset: Everything was great

Plussat: We liked the BBQ on the roof, the view from the roof, and the location

Miinukset: The whole place could use a face lift. Looks like the last rehab was in the 80's

Plussat: I stayed here on my 50th birthday and had the time of my life. I planed to stay here for my sisters 57th birthday and treat her to massage. She is so happy and would like to come again to stay a little longer..

Miinukset: Couldn’t locate the ice machine. No access to roof after hours

Plussat: The location was perfect, right by the beach and the dock. Staff was really friendly.

Plussat: Are stay is wonderful

Miinukset: Cups are broken/ leaking

Miinukset: We didnt have any problems! The bed was comfortable, the room was accommodating, the towels were soft, the location was close by a really good mexican restaurant plus the lobster trap and one block from the water. A great experience overall!

Plussat: Amber who works here is amazing. She was very helpful and friendly. She made sure that our stay was awesome.

Plussat: The bed was the most comfortable bed I've ever slept on. And the room was immaculate.

Miinukset: Doesn't apply

Plussat: Everything was great, the staff, the service the location excellent and will recommend this place to any and everyone.

Plussat: Location, location, location!. Friendly service, very clean, everything worked well! Also, the upstairs viewing area was wonderful, and included BBQ area with sink!!

Miinukset: Loud from 7-8 am due to it being on one of the main streets.

Plussat: no breakfast offered, but had a microwave and fridge with a "Vons" grocery store 1 blk walk away. Kept us happy and healthy, Staff very helpful and friendly while on the island celebrating our 50th wedding anniversary & party in the Casino ballroom.

Miinukset: all positive.

Plussat: The staff!! I booked for the wrong night and Caleb came in to get me registered and give me a room anyway. I was stranded on the island due to weather and he made sure I was taken care of before he left for the night. Truly the personal touch.

Plussat: Friendly Staff!!! Close to everything!

Miinukset: No

Plussat: Great room and staff with excellent views. A very peaceful location with plenty to do outdoors. Continental breakfast was great not what I expected in a continental breakfast.

Miinukset: Was nice the room doesn't have a tv.

Plussat: Friendly staff. Very accommodating. Surroundings beautiful

Miinukset: Difficult to maneuver stairs to town for 80 y.o. Could take van but wanted to walk. Limited time to return from dinner. Pick up ends @7

Plussat: Peaceful

Miinukset: Nothing much to do

Plussat: Not too commercialized feel like very near to nature. We had a good time as we celebrated our 27th wedding anniversary

Miinukset: The price of food in the restaurant does not match the quality on how it was prepared and presented. We were told to have red potatoes but it was gold. The rice pilaf was saggy. Fresh catch was ridiculously price Salmon was $32.00 but no seasoning

Plussat: Very adequate and healthy choices. Good selection of fruit and bakery items. Good selection of teas and special coffees. Snacks and kitchen available all day.

Miinukset: Transportation between Avalon and Two Harbors runs infrequently after September. It was a bit of a headache lining up the return. Would have been nice to know this ahead of time. Seems to be. disconnect between Two Harbors and the Catalina Transport Company

Plussat: The views and the quiet

Plussat: Location and view are great.

Miinukset: The internet is toooooo slow, and I spotted a tiny stain on the comforter. Might just be an one-time fault but still feel uncomfortable by it.

Plussat: Great rooftop terrace overlooking Avalon Port to enjoy the sunset. Complementary social hour with wine and snacks

Miinukset: Our room wasn’t spotlessly clean, to say the least. But we only stayed there one night, so that was probably just an unfortunate occurrence.

Plussat: Friendly staff

Miinukset: Continental breakfast was a little lacking

Plussat: A continental breakfast is available in the lobby. There are various cold food options. Rooms are well equipped with refrigerator, microwave, safe and even an HDMI cable connected to TV.

Miinukset: Guest rooms are on second and third floors and there is no elevator. Rooms are small - similar to a large cruise ship room. Not much storage space, but fine for a short stay.

Plussat: The terrace on the roof. We had breakfast and afternoon rest breaks on the roof terrace enjoying the beautiful views.

Miinukset: No

Plussat: Roof top had an amazing view! The room and the hotel was very clean and cozy! Great location! Nice staff.

Miinukset: Very small room and bathroom. You can hear everything very well what is happening in the room next to you

Plussat: CLEANLINESS AND HELPFUL STAFF

Miinukset: GREAT LOCATION BUT BEWARE IF YOU HAVE DIFFICULTY WALKING UP HILL

Plussat: The rooftop patio provided spectacular views of Avalon Bay. The complimentary wine and cheese happy hour was delightful. The staff were exceptionally accommodating and courteous. Overall it was a magnificent experience and would stay again happily.

Plussat: Walking distance to town and shuttle stop.

Miinukset: Room was small, otherwise very clean and pleasant

Plussat: Small but you have everything you need , Very co operative staff , friendly, welcoming Can’t be better than this

Miinukset: Nothing

Plussat: The staff was very friendly and took care of everything we needed as quickly as possible! The rooftop of this hotel also gave us a great view of Catalina during the day and at night!

Plussat: Clean properly good location friendly helpful staff

Miinukset: Small bathroom including small shower and sink complementary breakfast very basic mainly Costco items not as advertised

Plussat: THE STAFF WAS AMAZING. THE ROOM WAS VERY NICE...LOCATION PERFECT...

Miinukset: DIDN'T HAVE ROBES IN ROOM

Plussat: We really enjoy being able to make tea or coffe in our room. No coffee mamer in or room.

Miinukset: Exspensive but a great location.

Plussat: Everything else. , service, cleanliness, location, atmosphere , look of room.

Miinukset: Breakfast was basic continental but good.

Plussat: The customer service was great, loved how it had a bunch of shops connected to it, made it very convenient and the room was beautiful. Most importantly the bed was clean and very soft!

Miinukset: The jacuzzi is very small can only fit two people at a time... But not a deal breaker at all.

Plussat: Nice staff.

Miinukset: VERY noisy!

Plussat: Near beach, friendly staff

Miinukset: Located next to loading dock at the local grocery store, the banging and crashing from trash pick up and delivery trucks starts at 5 AM!

Plussat: Staff was very friendly, grounds were very clean, location is amazing! Continental breakfast is welcomed

Miinukset: Cockroach in bathroom upon arrival, clean overall but small tiny room

Plussat: Mac Rae is situated water front and in the center of everything.

Miinukset: The rooms are small and the bed could be more comfortable, but for a two-day stay, it worked for us.

Plussat: Coffee, you could borrow beach towels at hotel, shower head and soap and shampoo good

Miinukset: Mattress and pillows in room, and hair dryer and more selection of food for continental breakfast

Plussat: There is no view from most of the rooms. Just an interior window to the walkway.

Plussat: Breakfast provided food needed to start the day. I especially liked the fact the facility had several outdoor spots to eat.

Miinukset: Thermostat in the A/C heater was inconsistent providing about a 7 degree swing in a cycle. The room would get so hot it was unmanageable and when it was off the room would get extremely cold. Everything else was good.

Plussat: It was quaint.

Miinukset: No.

Plussat: Bathroom seemed recently redone with a rain showerhead etc.

Miinukset: I didn't like being put in a room up 3 flights of stairs despite my request for a lower floor due to my arthritis. Pretty sure 1st or 2nd floor had some empty rooms she could have accommodated me with.

Plussat: The bed and sheets were super comfortable

Miinukset: Too far from stores and places to eat

Plussat: Place was beautiful and clean!

Miinukset: No

Plussat: The property was convenient, quaint, & clean

Miinukset: Just the amount of noise from the house keeping early in the morning

Plussat: The proximity to the main part of the town. Owners were very friendly and eager to please.

Miinukset: No

Plussat: The 2 pm check in and the nice bed

Miinukset: Staff could be more friendly

Miinukset: It was like staying in a closet with Motel 6 furniture for $--- a night. The room was tiny, the furniture was raggedy and beat up and the walls were dirty and paint was peeled. Definitely not worth the price if they are charging more than $-- a night.

Plussat: Fantastic staff, super helpful with check in and out.

Plussat: Tropical setting is awesome. Just wished there was a window view to ocean/harbor.

Plussat: Our room abutted a street and we heard the noise of traffic all night long. Our room looked nothing like the pictures or resembled the description put out by the hotel. They are small and while clean - it was a disappointment. Trying to get a late check out (which I requested 3 times) was a pain - just say yes or no. The location was good.

Miinukset: The traffic noise was a problem. The staff was not unfriendly, but only one desk clerk in the morning was truly welcoming. She was the one responsible for setting up the buffet breakfast. See above.

Plussat: The terrace was great, although it opens at 10:00 AM.

Miinukset: The sounds of people from other rooms were very loud (thin walls with no sound insulation), the barn doors at all room entries sliding open and shut could be heard every time other guests came in or out.

Plussat: Location was great. Nice to have complementary bicycles.

Miinukset: Air conditioner smelled like wet feet. Coffee was absolutely horrible. Continental breakfast could have been better.

Plussat: Bed was great. Excellent TV and DirecTV.

Miinukset: Very noisy!!!

Plussat: The breakfast selections were great and the room delivery was exceptional. Great way to start the day.

Miinukset: Rooms were a little old but they are doing a major remodel so problem will be taken care of.

Plussat: Location

Miinukset: Tiny, out-dated rooms with paper-thin walls.

Plussat: Bed was so comfortable!

Miinukset: Walls were alittle thin.

Plussat: Rooms were clean

Miinukset: Staff were terrible. Service is rude and unhelpful. Staff member who checked us in did not want to be there. The shuttle bus left us waiting for an hour to get back from town. They kept saying he was on his way. Location is not convenient to get into the town and the shuttle bus is unreliable.

Miinukset: the ac smelt like mold

Plussat: They don’t serve breakfast.

Miinukset: I like everything

Plussat: Everything was very good

Plussat: I enjoyed the transportation to and from hotel. We enjoyed our beds and the shower. Just had a all around good time.

Miinukset: No comment

Plussat: It was located on beautiful Catalina Island

Miinukset: Room and amenities did not match the room rate charged. Not enough shuttle service to points of interest Advertised on site restaurant was not open for business during our stay and it was one of the reasons we chose this hotel above the others Room was not comfortable

Plussat: We loved it

Miinukset: The swimming pool was refreshing we love the small pool towels too

Plussat: Its really a great location - 10 minute walk from "downtown" but easy and quiet. Not a HOLIDAY INN - much nicer.

Miinukset: Not really, exceeded expectations

Plussat: Nothing. The room was dirty, staff was unfriendly and the hotel is extremely overpriced. I am extremely disappointed with this trip.

Miinukset: Everything!

Plussat: The hot tub and pool

Miinukset: Their restaurant was not open for the majority of the day

Plussat: The room was clean, comfortable with a nice patio & view.

Miinukset: The stay for our Anniversary would have been blissful except the refrigerator motor whinned off and on all night long then our 'alarm' was a staff member having a rather loud conversation outside our patio @ 6:30AM! After 20 minutes, I asked out the door if they were aware of the time & the volume! With posted signs everywhere, staff?!?

Plussat: Clean, newer, friendly staff, prompt shuttle service.

Miinukset: A little far from town. Ok to walk to town but it's up a steep hill with no sidewalks so it is a little challenging to walk back to the hotel. The hotel does maintain a shuttle and will pick you up from a designated pick up spot in town.

Plussat: Very comfortable stay. Great bed. Full kitchen. Staff was very helpful. Quiet, we didn't hear any other guests. The room was Clean. All in all a great hotel. Free ride from boat by cab.

Miinukset: Shower only, no tub. It's a bit of a hike up the hill from town, but you get used to it.

Plussat: Close to beach, shops and restaurants.

Miinukset: Rooms were very small. And it was quite noisy at times.

Plussat: The staff members are great and this is a great location to be at!! You're very close to the water and the shops! & they have coffee, donuts and oatmeal every morning for you downstairs!!

Miinukset: We weren't aware that the hotel does not have AC. It was difficult to sleep at night.. We had to leave our windows open the whole time & since smoking is allowed on the deck, our room was constantly getting filled with the smell of smoke.

Plussat: Staff-recommendations for activities & food were rt on!!

Miinukset: Sink not in bathroom

Plussat: The hotel was in a good location. I liked the balcony on he 3 rd floor.

Miinukset: It was rather rundown, I could tell from ad it needed updating but it was more rundown than I expected. The biggest thing I ddnt like was that there was no AC It is one of those things I thought most hotels have. I was wrong!It was HOT.

Plussat: We ate ten donuts. No one complained. We were given a free upgrade to a bigger room without asking, so we would not have to walk up the stairs, since we are seniors. Best of all, we love the Victorian old world charm of the 1880 Hotel Catalina.

Plussat: The staff was friendly and accommodating. Our room was ready at 10am even though when we booked check in wasn't until 2pm. The coffee and donuts were a nice treat. We will definitely stay here again.

Plussat: Room was clean and had plenty of room for our things. Bed was comfortable. The Windows provided wonderful fresh air and blackout curtains were very effective. Each floor had a patio/balcony with plenty of seating that was very pleasant and had a partial few of the harbor. I'm not certain how many other people were staying on our floor, but we did not hear and hallway or other room noises within our third floor room. Request for hypoallergenic pillows was acknowledged right away and accommodated.

Miinukset: It was a bit uphill getting to the hotel and while it was easy to see the sign from the boat it was not at all visible from the main street. Have your map out! Stairs were wide, but there were a lot of them - ask for lower rooms if you tend to get winded. The desk clerks were not rude and did offer to keep our luggage in the lobby after we checked out but we had to wander around on our own and discover the amenities - no mention was made of them at check in, even though there were pastries, juice machines, and a microwave available for quests.

Plussat: Location

Miinukset: Bathrooms

Plussat: Always nice and friendly staff. Upgraded our room for no extra cost. Very happy second stay with Hotel Catalina. :)

Plussat: The place was cute.

Miinukset: We had a 2 room cottage. Heater in one room did not work. It had a jack and Jill bathroom to connect both rooms . If I was a child there would be no problem going from one room thru bathroom thru toilet room to other room. The door openings connecting both rooms were I say less than 2' and tight turns. Normal doors are 3'. Walk in shower was quite small also. I think they need to replace their beds as I felt some springs.

Plussat: Very cute. Loved being on the veranda

Miinukset: You need new mattresses. The ones in my room were stiff and worn out

Plussat: The jack and Jill rooms for a family. The donuts are fun!

Miinukset: The family was looking forward to the spa which unfortunately was disappointing as the water level was almost half empty causing the jets to splash in your face not to mention your body could not get warm being out of the water the entire time. Also the shower was extremely small making it hard for my 6’3 husband to shower comfortably (maybe make this more clear to the customer). The toilet had problems flushing all weekend, super uncomfortable. People smoking outside their room made the cigarette smell come into our cottage in the middle of the night making my son and husband have asthma the rest of the night.

Plussat: Great, super helpful staff, flexible and personal service. Location perfect. Breakfast in morning a very nice treat.

Plussat: We were pleasantly surprised when we made same day reservations and got such a nice room for cheap on a weekend. We came in on a late ferry and got a call on the way in from Jack at the desk asking when we would be coming in so he could send a car to pick us up. Check in was easy and everyone on the staff was really nice. The best thing about the hotel was its location. Steps from the beach and everything else in Avalon.

Miinukset: The room was nice and clean, nothing fancy but it did feel like it was on a slant. It was no big deal but kind of quirky. We would stay here again for sure.

Plussat: Super friendly staff. Location was great

Plussat: The staff are very friendly and helpful and the breakfast here is delicious. The view of the room is good.

Miinukset: The furniture, such as carpet, desk and chair, is a little old and there are not very clean. The sockets are not easy to use, because they are a little bit loose. When I took a shower, the water was not warm enough at any time. Sometimes, it became cold.

Plussat: The view Location Stove, pans, silverware, dishes, glasses Even the hot tub in my room had a view The service was excellent Continental breakfast included pancakes

Miinukset: The price

Plussat: I love the customer service. Hotel is walking distance to everything!!

Miinukset: Everything was great.

Plussat: Value for money.

Miinukset: Umrella's for lounge chairs perhaps. Not critical.

Plussat: Room was clean, but it could use some repairs.

Miinukset: Better repairs

Plussat: Staff was friendly. They came and picked us up at the Catalina Express Terminal

Miinukset: Everything about the hotel was outdated - the rooms felt like you walked into the 80s. Roaches in the room. Air conditioner didn’t work and there were no other rooms available to move to. Kind of off the main road and uphill.

Plussat: The only thing good about this property was the view from our room balcony other than that the property is self was terrible the room was dirty the air conditioner made a rattling noise the staff here told us that the internet will be back on but the internet was out for the entire duration of our four-day stay over all the facility itself was a total waste of time and not worth the value of our money we ask for the owner to contact us so we can discuss the duration of our stay and what we were upset with and the owner never called us the internet never came back on and overall it was a terrible experience is never again will we stay here

Plussat: The staff was wonderful and very accommodating. Definitely will be back. The room was comfortable and spacious.

Miinukset: N/A

Plussat: the personnel at the front was very accommodating and helpful.

Miinukset: More pillows and the air conditioner from above unit was dripping condensation on our unit which was making a dripping noise. put towel out there to stop sound. did notify the front when checking out as it only occurred the last night we were there.

Plussat: Nothing. Room had bugs, spider poop all over the place. On top of that it was very dirty, dusty, and terribly uncomfortable.

Plussat: Mathew was very helpful , nice and very professional.

Miinukset: Very close to everything and accessible.

Plussat: The host was awesome

Miinukset: Too many stairs for my physical condition, lounge didn't allow for much privacy of communication

Plussat: Location to the main street is great! Staff is friendly and room had all the basics you need.

Miinukset: Be aware that even though it says there's air conditioning, it's on a timer and cycles off after an hour. You wake up hot and have to turn the timer back on again for another hour. If it's really hot, you're doing this very often throughout the night.

Plussat: the room was very quaint loved it

Miinukset: n/a

Plussat: Nice location, old architecture

Miinukset: Changing of management, not everything available

Plussat: It was centrally located to everything. Cozy & quaint. The staff was very friendly & helpfull. Thankful for the A/C!

Miinukset: The shower was a bit difficult to maneuver around in - tight quarters, but that was about it!

Plussat: The front desk was amazing

Miinukset: Couldn’t stay longer

Plussat: The staff and location.

Miinukset: Bed against wall. Too hard for elder people to get out. Nowhere to hang clothes due to little fridge which we did like

Plussat: Super friendly staff, great location, comfortable room with personality.

Plussat: 9.2 “Quaint and charming overnight stay!” Loved how quaint and cute the room was. Very cottagy and perfect for an overnight stay. Even though it was small, it had a microwave and fridge, and AC. And the showerhead was perfect! Didn't have to fiddle to get the right temperature or pressure. One of the best hotel showers I've used.

Miinukset: The wifi signal was VERY poor. If you are going to advertise free wifi, most potential customers assume that means high speed, functional wifi. This was neither.