Basel hotellit lähellä Pfalz

Plussat: Sijainti oli todella hyvä. Kahvi oli hyvää. Huoneessa oli kaikki tarvittava ja se oli siisti.

Miinukset: Käytävältä kuului kaikki huoneeseen, samoin yläkerran lattia narisi ja kuului hyvin. Onneksi naapurit olivat hiljaisia.

Plussat: Everything was amazing. super central location, a few minutes away from the station and the old town. The hotel is just amazing and cozy. the rooms are clean and spacious. the breakfast was standard and delicious. The staff were exceedingly friendly.

Miinukset: all was spot on

Plussat: Great location near bars and restaurants. Hotel was immaculate. We were upgraded to a mezzanine room with seating area and Smart TV both downstairs and upstairs. Given a card to use local transport for free for duration of stay and map showing places of interest. Pleasant staff.

Miinukset: A fair walk from the station but well worth it.

Plussat: Good location. Close to transport and walking distance to old town. Very modern comfortable room.

Miinukset: Hotel has no restaurant. In room tea/coffee facilities were not available but staff did make it for us on request.

Plussat: Really helpful staff

Miinukset: Aircon wouldn’t go below 24

Plussat: Great location - very handy to walk around the city. Frendly helpful staff. I would definitely recommend this hotel.

Plussat: Great central location. The staff are incredibly helpful, friendly and speak so many languages! The property is furnished to a superb standard, so much so I'd say it's more like a 4* than a 3*. I got a huuuge room and it was so cheap! The breakfast had a great range of food and loads of yummy local cheese. I'd definitely go back.

Plussat: The room is large and comfortable, very close to the market and public transportation. Extremely nice and helpful staff. A quick breakfast, caffe and croissant for 5 Franks.

Miinukset: A coffee or tea facility in the room would be nice

Plussat: Clean and the staff is very friendly.

Miinukset: The lift is too small.

Plussat: Welcome by staff. Proximity to transport. Room was amazing.

Miinukset: Nothing

Plussat: Nice hotel, good location, friendly staff.

Plussat: En syönyt aamiaista, joten en voi kommentoida sen tasoa. Sain ihan hyvin nukuttua ja sänky oli hyväntuntuinen, tosin hiukan kova.

Miinukset: Melu ulkopuolelta oli melko kova. Äänet käytävältä kantautuivat sisään huoneeseen.

Plussat: I loved everything..

Plussat: The room is small but comfortable

Miinukset: The gym were facilities were a bit vintage and could do with an upgrade

Plussat: I loved the courtesy of the staff. It has the most comfortable beds though. Amazing view and very close to transport. English speaking staff. Walking distance to most places.

Miinukset: the room did not have the basic necessities such as toothbrush kits.

Miinukset: VERY small room, horrible bathroom, terrible bedroom no room to move ,no drawers, no wash cloth. NO ROOM.

Plussat: Easy, clean and very friendly service; good location with easy tram and bus connections. Good tourist and travel offers.

Miinukset: A little impersonal but hey!, it's modernity.

Plussat: Polyglot at the reception, speaks russian

Miinukset: Thin walls, easy to hear nearby rooms

Plussat: Great staff, comfortable rooms, excellent location - this place is a home run!!

Plussat: The room was clean and comfortable

Miinukset: The service (if you can call it that) was very unprofessional.

Plussat: Aamiainen oli erittäin hyvä ja se tarjoiltiin miellyttävässä ja avarassa aamiaishuoneessa. Henkilökunta oli oikein ystävällistä. Huoneen minibaari oli ilmainen ja saamamme Basel kortit olisivat mahdollistaneet ilmaiset raitiovaunumatkat keskustassa. 11 kerroksessa sijaitsevassa huoneestamme oli avarat näkymät yli kattojen.

Miinukset: Huone oli niin ahdas, että sängyn toiselle puolelle ei mahtunut toista yöpöytää. Kahden hengen huone vastasi kooltaan yhden hengen huonetta. Suihkukaapista vuoti vettä ulos.

Plussat: Location

Miinukset: Men walking on platform outside of room in am, uncomfortable. Pillow uncomfortable. Duvet was uncomfortable. Was it throw away fabric? Very small bed for two ...queen size. Front desk was unable to help w tram locations. A lady in the lobby w Viking was able to answer questions and help .... not front desk. Mini bar, although free, was warm drinks. BOO. Drank nothing. Price of breakfast high. We had paid 21 francs ea in Lucern. Breakfast at 31 francs high.

Plussat: Very friendly and helpful receptionists, convenient location

Miinukset: Cleaning lady knocking the door shortly before 9 is not what you appreciate on the weekend, but then we learned that you can put "quiet mode" setting on your door

Plussat: very nice reception and warm welcome at later evening check in. will visit again

Plussat: The staff allowed us to check in early and were very helpful in giving us directions to get around. Also received an upgrade

Miinukset: Nothing....

Plussat: Excellent hotel, quiet, got an upgrade by check-in, good restaurant, nice bed, nice bigelow products, private secure parking under hotel, excellent staff with a good spirit!

Miinukset: Nothing

Plussat: Paikan sijainti oli meidän matkasuunnitelmaamme täydellisesti sopiva. Lähistöltä löytyi kaikki tarvitsemamme palvelut. Ja hinta-laatu suhde oli juuri kohdillaan.

Miinukset: Ei mitään aihetta valittaa.

Plussat: Easy and fast check in process, Very friendly and co-operative staff, Clean and modern rooms, good location near to the congress center and a walking distance from the old town, Good breakfast buffet. I received a free room upgrade.

Miinukset: Nothing

Plussat: Overall very nice

Plussat: I arrived early, got an upgrade and could use my room immediately. The room was big and well equipped. Bed and pillows were cosy, none of my usual back pains the next morning

Miinukset: All good

Plussat: Good facilities in room. Excellent parking. Very friendly staff on arrival.

Miinukset: Room was booked for 2 people but only arranged for 1 1 towel 1 pillow 1 shampoo etc

Plussat: I liked having an outside terrace of my room. Breakfast was a nice buffet

Miinukset: Didn’t care for the dinner menu choices.

Plussat: Newly furnished very modern room. It was really clean and comfortable.

Miinukset: However we are told that the AC in the room is eco friendly, but the AC was not working unfortunately.

Plussat: outdoor cafe staff was amazing. Great location for walking to prime sites. Historic hotel. Great toiletries in bath. Food in restaurant outdoor cafe was great

Miinukset: Parking. Breakfast was minimal. Warning no air conditioning because it is a historic structure.

Plussat: Excellent staff!Very kind and helpful and offered great tips for getting around town and vicinity! There is a bit a street noice as the location is a popular spot but that calmed down by 9pm. Beautiful views of the river and bridges- request that side of hotel!

Miinukset: Very little.

Plussat: Hotel included a transit pass and discount card for local museums that saved us a lot of money!

Plussat: Rooms and view

Miinukset: Being an historical building, there’s no air con in the rooms and the fan is not enough for some days/nights like yesterday (26 degrees at 9pm)

Plussat: The place is great and well located. The rooms are clean and comfortable. Staff is nice. We stayed a room with city view, picture is very accurate. Thanks to the sounds cancelling windows we didn’t hear any noise from the street.

Plussat: Staff were very helpful Great location The BaselCard is provided free to all tourists staying in Basel hotels and was greatly appreciated.....provided 50% discount to a number of attractions including the Zoo and 1-hour river cruise, plus some public transport. A tip for those returning to Basel SBB - take Tram 8 at the end of the street and it will take you directly to the station in ~15 minutes.....saves an ~16 CHF taxi ride.

Miinukset: Over-priced Small shower No fridge in room, although there was a communal fridge and tea/coffee/biscuits on each floor Room was small with little room for a full sized travelling case

Plussat: Location was right across from ferry to the cathedral on the banks of the Rhine into Old Town. Restaurant with great view at breakfast looking across the Rhine at cathedral. Large bedroom with king size beds and couch

Miinukset: Bathroom faucet way off center so hard to use sink. Very small bathroom. We had a room facing street which was extremely noisy making it difficult to sleep at night if window opened.

Plussat: Perfect all around. Highly recommend this hotel.

Plussat: Lovely view from my room Nice atmosphere

Miinukset: SO NOISY - didn’t sleep because of noise from terrace outside until late and the early morning, restaurant below my room, all noises in the building. Tiny bathroom

Miinukset: Had to request for additional coffee in the morning. Drinks at the bar across the street seemed to be a bit higher than I would have expected

Plussat: Quality of facilities. My room was not large but was extremely comfortable. The quality of the bedding and shower, as well as toiletries made the experience exceptional. I am very happy to recommend the hotel. Although initially I was surprised not to have tea and water in my room, I like the idea of a kitchen area on each floor. The quality of food at breakfast was also exceptional.

Miinukset: I liked breakfast but including fruit would be useful.

Plussat: Everything

Miinukset: Nothing

Plussat: Clean and new facility. Private night light. Ample storage. A wash basin in the room. Nice breakfast with unlimited coffee.

Miinukset: A bit away from the city center and train station. But the city pass included in the stay offsets the inconveniences with free bus rides. Grocery store closes early daily and on Sunday. Kitchen cannot be unlocked before 7 to make coffee for early morning risers.

Plussat: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Plussat: all in excellent

Miinukset: nothing

Plussat: A clean comfortable bed friendly staff and a good night's sleep after 24 hours of flying was much appreciated

Plussat: The location is perfect, just in 10 minutes from SBB Basel train station. The staff was friendly and helpful. Luggage room is very comfortable to use. The room was super clean and the lobby, kitchen were awesome.

Miinukset: nothing

Plussat: The hostel is located close by the trainstation, easy to find. I received a clear explanation by email how to get in and get the key with a late check in if the desk would be closed. I received a free shuttle ticket to go to the airport, very nice. Kind, professional staff.

Plussat: Being so clean. The location.

Miinukset: Expensive Breakfast

Plussat: Nothing besides the location

Miinukset: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Plussat: Everything was perfect, except snoring neighbor )) Nice and clean place, just 2 minutes walk from train station.

Plussat: The staff is so kind and helpful! Good location, only 10 mins from the railway station! The rooms are so clean,only a little bit noisy...I didn't ask breakfast, just only a coffee, but is was very good! And with the basel card is very easy the transport..!

Plussat: The Bed and covers were really comfy .

Miinukset: We are in our 70s and couldn’t understand why we were put in a room over the entrance door which was constantly being banged shut also we couldn’t have our window open because of cigarette smoke wafting up into our room . Maybe staff thought we would be deaf at our age and lost our sense of smell ? The door banging went on into the early hours and started again at 4am .