Basel hotellit lähellä Wildt’sches Haus

Plussat: The staff was professional, curteous, multi-lingual, and the front desk was always staffed. The hotel was amazingly generous with coffee, wine and snacks available throughout the day and evening. I also had free access to a computer and internet and a quiet place to settle in and work near the coffee, wine and snacks. A variety of international newspapers and magazines were available as well. Within just a few hundred yards I found the Marketplace, filled with shops, restaurants, and an art museum with an impressive collection of impressionist paintings (my favorite) was also just a 10 minute walk away. Did I mention there was free coffee, wine and snacks?

Plussat: The garden they have would be the envy of any hotel. Helpful, nice staff.

Plussat: Such a friendly, homely place to stay with everything needed for a quiet rest. Close to Old Town for easy sightseeing.

Miinukset: Nothing

Plussat: Having paid for the full breakfast, I asked for fried eggs, but they were frazzled on a grill to the point of being inedible!

Miinukset: The breakfast

Plussat: Clean, simple, great shower stall. L

Plussat: Room was clean and bright. Comfortable bed. Good quality for breakfasts.

Miinukset: No complaints

Plussat: During two months of traveling this by far the best hotel we stayed in. Lovely and helpful staff Beautiful contemporary hotel fit out Great location close to old town center and Basel Station Excellent breakfast in garden setting Thoughtful details like filtered water station near the lift.

Miinukset: There was nothing we didn’t like

Plussat: Everything! I loved the personal service, the room and the restaurant!

Miinukset: Nothing

Plussat: It rained the day we were there and then hotel provided free transit passes. So we spent the day hopping on an off the local bus and trains. Staff was very helpful. Location was excellent in old town.

Miinukset: As with all hotels the pillows are terrible. Lumpy and thin.

Plussat: Convenient location friendly staff

Miinukset: Clean

Plussat: Our luggage didn't arrive with us and the staff went beyond duty to provide us amenities and help with contacting the airlines as we were embarking on a river cruise the next day. The hotel location, staff and the room (the hair dryer was the only full size one we had on our entire trip) were great. It was raining and since our raincoats were in our luggage we definitely appreciated the complimentary umbrellas! We would definitely stay there if visiting Basel again.

Miinukset: Nothing!

Plussat: The old town location

Miinukset: Evening receptionist was unhelpful. After 25 minutes of trying and waiting, our drinks order had not even been taken. He didn’t even tell us about the adjoining hotel Sperber bar - which has excellent staff, by contrast.

Plussat: Location and restaurant

Miinukset: Room was just above street and noisy. Also although clean and attractive a bit “snug”

Plussat: Excellent staff. Cleanest rooms I’ve seen in a long, long time. Exceptional location.

Miinukset: Nothing. I travel for a living and stay in mostly big brand chain hotels all over the world, this rivals all of them for its size.

Plussat: Excellent staff: everyone we met was very friendly and very helpful. Urim was particularly good and greeted us like old friends every time we appeared. A good start to our holiday. The location is very good, on a pedestrian street and near to the Market Place from which it was easy to get FREE trams to just about anywhere. (Free with the Basel card, but no one asked to see it anyway.) Breakfast was excellent in a calm quiet room with superb service for coffee tea etc., help yourself to the buffet. Comfortable beds. Large bathroom with large walk in shower. Non-slip shower mat provided on request.

Miinukset: The restaurant was far more upmarket than I'd expected and the menu didn't change while we were there, so only ate in it once. Despite being in a pedestrian street, there was a noisy gathering outside two out of three nights. Not the hotel's fault, but somewhat unexpected.

Plussat: Tasteful decor, position in city

Miinukset: Thought it was a bit pricey

Plussat: this is probably the highest rate I've ever given here. The place is new, well built and the design is amazing. All details were planned and makes it really special. The room is spacious and functional. The bed is very confortable and even the bed linen is fabulous. We had bikes given to us on our stay which makes basel so much more enjoyable. The quality of finishes is truly great. The hotel also offers a "library space" which is very confortable for meetings and relaxing time. There's beverages, wines and snacks available . Also the restaurant and bar downstairs have great cocktails and food. Location is brilliant. Seriously forget about Le Trois Rois! this is totally worth it. Thanks the girls at reception and Nicco for always being so friendly ).

Miinukset: Im just being very picky but just as a feedback for improvement the breakfast could be better. If you go all the way to provide so many amazing finishes and treats in the Hotel you could make the breakfast a little special... perhaps some hot dishes like omelettes and fresh orange juice. It's a good breakfast don't get me wrong but the hotel is so amazing that leaves the breakfast a little behind.

Plussat: nice boutique hotel in the (business) centre of Basel (walking distance), big room, best bed we had in a hotel, access to a library with small kitchen and sofas, good breakfast, friendly staff (i forgot a personal belonging in the hotel room, the staff found it and send it back to me! thank you again for that!)

Miinukset: we hadn't enough time to enjoy the sauna ! it was complicated to find a place to park the car (parking system in the street is quite complicated, so we ended in an underground car park)

Plussat: Wide and healthy breakfast selection, all hosted in a funky restaurant.

Plussat: The hotel has a stylish design and very young management. Fun feeling and the entire staff is very helpful and smiling. It’s not the usual boring hotel....

Plussat: Great location near the city center

Plussat: This is the second time I have stayed at the hotel and the experience is the same as last time (very good). The hotel staff are friendly and helpful, the local is good and near to the city attractions and restaurants, the room is very nice, comfortable and clean. This is definitely a good hotel for anyone to stay while at Basel.

Miinukset: Nothing

Plussat: Clean and nicely decorated rooms, nice breakfast. Friendly staff. Parking garage really close to the hotel (doesn’t have parking space at the hotel).

Miinukset: Nothing.

Plussat: Staff very helpful. Great central location. Room clean and spacious. Breakfast enjoyable.

Miinukset: Price?

Plussat: Great hotel , great breakfast and parking very close, in front . Very comfortable and clean, will came back!

Miinukset: Everything

Plussat: Sijainti

Miinukset: Aamupala vaatimaton, hinta-laatu ei ihan kohdallaan

Plussat: Excellent location - Tram 6 very handy for town; very comfortable hotel; delicious breakfast, very easy to find

Miinukset: Nothing

Plussat: Great location. Friendly staff. Enjoyed the stay.

Plussat: Great little hotel, exceptionally clean and comfortable.

Plussat: Cosy hotel in the city centre (close to reailway station and bus to the airport). Very helpfull staff and great breakfast with delicious coffee.

Plussat: The staff and the location (i.e., central location to reach many places in and around Basel). However, the rooms a far too small.

Miinukset: Size of the room.

Plussat: Clean, friendly and accommodating staff, great location for exploring on foot and exactly as expected. Suitable for when you want to keep it simple and enjoy the city.

Miinukset: 24/7 Tea/coffee facilities would be a nice addition.

Plussat: Beautiful boutique hotel within walking distance of the main station and city centre. Lovely staff and great breakfast

Miinukset: Nothing

Plussat: Comfort checking and the cleanliness. Location is good as well. Near to Heuvage and SBB,

Miinukset: Washrooms are little small but it is okay considering the fact that hotel is in densely populated area.

Plussat: Great location. Very helpful and friendly staff. Comfortable room and dining area as well as a delicious breakfast. Many thanks.

Miinukset: The bed was very comfortable but could have been a little bigger for two adults... No real issue, but we would have preferred a queen sized bed rather than double.

Plussat: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Plussat: Location is great. Eight near the main station and a park. Appreciate the bike rental option.

Miinukset: Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

Plussat: Nothing besides the location

Miinukset: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Miinukset: Position, well organised and easy for guests.