Etsi halpoja lentoja kohteeseen Basel

Plussat: Not much, seats are super uncomfortable

Miinukset: Better code sharing with KLM

Plussat: Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault.

Miinukset: We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination

Plussat: The Delta flight service was much better than the Air France flight I took on the previous leg.

Plussat: Nothing in particular stands out about our flight. We've flown many airlines, Aeroflot, British Air, Delta, Iceland Air and KLM recently. Lufthansa was right in there with the middlet of the pack, with the exception of Iceland Air, which would be at the bottom, but they make no pretenses. The seats, even in the basic economy, which we had,reclined and were comfortable; good legroom. Food and drink offerings were standard. Amounts were small, but everything was the right temperature. Restrooms were clean and well equipped. Movie offerings, not many newer releases. Nothing like Sky news, so you couldn't check weather or current events. Crew was courteous and attentive,

Miinukset: Boarding at Frankfort left much to be desired. First off, the equipment was not ready; we waited 45 min. to board after we got to the gate (early) and due to turbulence over the Atlantic, the pilots could not make up the time. We are senior citizens. We, along with about 25 others in our category, responded to the call for us to get in line to board, stand for 30 min. The gate personnel did not provide any information that boarding was NOT imminent at that point, so you had to stand up to keep your place. Finally, once the boarding for people needing assistance began, we got to choose between using 2 flights of stairs (a faster way to get into the plane) or an elevator to board the plane. (Hello! We have trouble with things like stairs; don't you know that?) The elevator accommodated one wheelchair and 2 or 3 people at a time. More waiting in the jetway to get down to the plane! The whole boarding process took 90 min. from the time we stood up to the time they closed the doors. Bad grades for the the cleaning crew making us wait so long, for the gate personnel for keeping us in the dark and the disorganized process boarding. Nobody cared about our discomfort, not what we would have expected from LH. Consequently, we've revised our opinion of Luthansa. Maybe next time we'll take BA.

Miinukset: Flight was 3 hours delayed due to technical problems. Then it was moved up 40 min without enough time to have someone get back for boarding. Barely made the flight.

Plussat: the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!

Miinukset: nothing

Miinukset: Security in Frankfurt - long lines

Plussat: All went right namely the seats but the luggage condition is the worst

Miinukset: Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France

Plussat: Spacious business class seats, excellent meals

Miinukset: Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options.

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Plussat: Amazing crew and on time flight

Miinukset: None

Miinukset: I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa.

Plussat: Nothing

Miinukset: Leg room

Plussat: We ran into a passport problem and they sent Wilis Otieno back home to Nairobi instead of helping him resolve it. I made a dozen phone calls to no avail. Very disappointed.

Plussat: Good crew.

Miinukset: More comfortable seating.

Plussat: Everything! The service was exceptional!

Plussat: Not much, seats are super uncomfortable

Miinukset: Better code sharing with KLM

Plussat: Crew memebers

Miinukset: Nothing

Miinukset: Tell me i would misst the next flight and that my beg will not go to the final airport.