Basel hotellit lähellä Marktplatz

Plussat: Service was exceptional. Our family room for three persons was huge! The breakfast was also wonderful!

Plussat: We liked the whole experience -- comfort with a wonderful view, outstanding breakfast, excellent greeting when we arrived with much tourist/local information, cleanliness, staff attitude.......... Easy walking to the Old Town and even to our rivercruise launching dock.

Plussat: Sijainti oli todella hyvä. Kahvi oli hyvää. Huoneessa oli kaikki tarvittava ja se oli siisti.

Miinukset: Käytävältä kuului kaikki huoneeseen, samoin yläkerran lattia narisi ja kuului hyvin. Onneksi naapurit olivat hiljaisia.

Plussat: Great Staff, friendly and helpful, Location is perfect, just a few minutes walk to the center.

Plussat: Wonderful staff, lovely hotel, in a quiet part of the old town.

Plussat: The staff was excellent and very helpful. Room was clean and comfortable.

Miinukset: Nothing. It was very fine.

Plussat: very close to the old center and the Rhine.

Plussat: Lovely clean and quiet hotel with a nice relaxed atmosphere. Staff very friendly and helpful. Breakfast choice was excellent. Location very good.

Miinukset: Nothing.

Miinukset: Room did not have coffee and tea making facilities. Wouldn't have booked if this had been known.

Plussat: Perhehuone todella tilava ja siisti. Iso kylpyhuone. Hyvät sängyt, hiljainen huone. Ystävällinen henkilökunta.

Plussat: The staff was kind

Miinukset: I paid for a hotel with a parking spot; I had to park my car in a public garage almost 1km far from it, during the night and pay for it.

Plussat: En syönyt aamiaista, joten en voi kommentoida sen tasoa. Sain ihan hyvin nukuttua ja sänky oli hyväntuntuinen, tosin hiukan kova.

Miinukset: Melu ulkopuolelta oli melko kova. Äänet käytävältä kantautuivat sisään huoneeseen.

Plussat: The location is great with easy transportation options close by. The hotel is very lovely and the 30th floor executive area was awesome, with the exception of not being restocked the afternoon we arrived. It was better the next morning.

Miinukset: Our room on the 14th floor was at first observation, superb, with a lot of room and nice amenities. However, the furniture (bed, sofa bed, chairs) were extraordinarily hard and uncomfortable. We had just come off a Viking cruise with their tiny staterooms, so we wanted the two nights we stayed in Basel to be roomy. We were also leaving for the US after our stay and we did not get much sleep either night note due to the very hard bed. We tried to pull out the sofa bed and got it partway open, but it was stuck and wouldn't open fully. We could feel it's mattress, which felt softer, but couldn't actually try it for better comfort.

Plussat: We arrived late. Very tied from a long journey. The receptionist told us that we could use the mini bar for free but we couldn’t find it. Only when I was leaning against the wall it moved away and there it was after a long hot day. Amazing price.

Miinukset: Nothing

Plussat: Nice design,interior. Good breakfast. Most of the stuff very friendly.

Miinukset: Two things: 1st issue: The room very small and with terrible view,next to you facing building that reminds prison,asked to change but regret. Second issue: During the breakfast the restaurant manager come to me with complaints why I took six eggs,claimed that I took all the eggs,he was keeping saying with unpleasant attitude it 3 times,around all the people,i feel embarrassed with the situation. ridicules situation,they are charging 31 dollars for the breakfast but un capably to cook more that six eggs, I will never come back,not recommended at all. I will be glad for compensation and management response. The stuff should be trained and be customer oriented.

Plussat: Location

Miinukset: The Bed. The blankets, pillows are horrible synthetic. Sticky synthetic feeling. Didn’t sleep so well

Plussat: Clean, contemporary and well located. Food and service in the Checkpoint lounge was excellent.

Miinukset: The executive lounge was not open. Breakfast was not included in the hotel price. Disappointing.

Plussat: did not have it

Plussat: The hotel was fantastic, location great with a tram stop right outside the door. The area is very business and conference oriented. The breakfast was extremely nice with lots of choices. The staff were super, super friendly and kind. The room was very clean, large and comfortable. Made for a very nice stay.

Miinukset: nothing

Plussat: Aamiainen oli erittäin hyvä ja se tarjoiltiin miellyttävässä ja avarassa aamiaishuoneessa. Henkilökunta oli oikein ystävällistä. Huoneen minibaari oli ilmainen ja saamamme Basel kortit olisivat mahdollistaneet ilmaiset raitiovaunumatkat keskustassa. 11 kerroksessa sijaitsevassa huoneestamme oli avarat näkymät yli kattojen.

Miinukset: Huone oli niin ahdas, että sängyn toiselle puolelle ei mahtunut toista yöpöytää. Kahden hengen huone vastasi kooltaan yhden hengen huonetta. Suihkukaapista vuoti vettä ulos.

Plussat: Best view in town.

Plussat: The Room itself and Breakfast was really good :). All the amenities in the hotel are also excellent :)

Miinukset: The location of the hotel. There was no public parking available. teh parking discount given from the hotel is only better if you had parked for 24hr.

Plussat: The staff allowed us to check in early and were very helpful in giving us directions to get around. Also received an upgrade

Miinukset: Nothing....

Plussat: Cleanliness

Miinukset: Low staff, rude receptionist, No AC (they claim there is cold water in the walls instead of AC, which I didn’t feel). No Room Service after 10 PM.

Plussat: Great location and very modern and classy.

Plussat: Paikan sijainti oli meidän matkasuunnitelmaamme täydellisesti sopiva. Lähistöltä löytyi kaikki tarvitsemamme palvelut. Ja hinta-laatu suhde oli juuri kohdillaan.

Miinukset: Ei mitään aihetta valittaa.

Plussat: The hotel is very clean but very clinical.

Miinukset: I booked a twin room but on arrival was allocated a double. When I spoke to the manager he was disinterested, said he could not help me as all the rooms were booked and just stood and stared at me. He also advised that I book directly with the hotel in future. The hotel always appeared empty as did the restaurant and facilities. I would not stay at this hotel again, it has no personality.

Plussat: Clean, comfortable, up-to-date. Staff very helpful and friendly. Location to city center excellent.

Miinukset: Nothing

Plussat: Very clean, comfortable hotel in perfect location if you visit Basel Congress center.

Plussat: Bed was extra comfy. The gym is great. Breakfast excellent.

Miinukset: Room service ends at 10pm. No special efforts made to do anything. Desk staff have little idea of accurate directions of how to get around.

Plussat: Large, well designed, modern rooms with AC. Comfortable beds, warm and friendly staff, and close to the conference center, the river and the old town. Delicious breakfast with a wide variety of options. Really fantastic stay!

Miinukset: Nothing, it was excellent!

Plussat: Location goof, but airport shuttle is no longer available, and that is one reason we booked with The Pullman. We did not eat breakfast at the hotel because it was too expensive. The drinks in the bar were incredibly expensive!

Plussat: the room was clean. the restaurant for dinner was acceptable. we did not get to use it for breakfast

Miinukset: The room was excessively hot and they could not do anything about it. used the hotel for transfer to the airport and was charged $60 euros when uber would have been like $20 euros.

Plussat: Very comfortable room especially well done with a third bed in room. Spacious bathroom. Very helpful service. Well located for public transport to euro airport. And good breakfast.

Miinukset: The shower. Hand held and no power.

Plussat: Comfortable bed, spacious room and free minibar.

Miinukset: Nothing!

Plussat: Very clean, close to the tram

Miinukset: AC stopped working the last night

Plussat: Big room, very clean, good position , kind staff.

Miinukset: Nothing

Plussat: Clean, large room.

Miinukset: We could’t pay with our credit cards there was an issue and we had no swiss franks so we had to pay in euro but they didnt correct the price to the euro currency so we had to pay more.. Such a pitty case!!

Miinukset: The lack of place to park infront of the hotel just to unload the luggage. There's no free or nearby parking

Plussat: Good place to stay

Plussat: Really nice and helpful staff! Great room, much bigger than expected. Ordered the comfy room but got a huge one! Great place, fine breakfast.

Miinukset: Only downside was the parking which is on the other side of the street and costs 20 Franks.

Plussat: Good value stay next to all transportation. Staff very helpful.

Miinukset: Nothing

Plussat: Daily cleaned room with mini bar (also daily filled) and little Basil cookie on a pillow :)

Plussat: Interesting hostel very near to train station. Nearby have a nice park.

Plussat: Everything was Great- excellent service- with a budget price

Miinukset: None

Plussat: The atmosphere in the hostel is really fantastic, the staff is friendly and helpful, the price is very reasonable, the rooms are very clean, and there are plenty of facilities like washing machine and dryer, breakfast available for purchase, billiard tables, food and drink and ice cream and a very nice patio with garden.

Plussat: It was a great place, close to the station and a supermarket. Good facilities such as a kitchen. They also provided you with free tickets for busses and trains in the city, while you where there.

Miinukset: It was hard to find the reception.

Plussat: Location is great. Eight near the main station and a park. Appreciate the bike rental option.

Miinukset: Not enough cutlery. Staff was a bit stand-offish. As an American, I'm use to people in the service industry being more warm and friendly. Would have appreciated more information on what all was available. I learned while sitting on the toilet that there is a gym. Overall M the facility is nice and comfortable and I love the location. Would stay there again.

Plussat: Cleanliness and welcoming staff.

Plussat: Free Basel card, good location, large locker.

Miinukset: Need to bring own lock for locker. No individual power point on bed.

Plussat: The hostel in heart of basel. Very clean bed and toilet + shower + kitchen very friendly staff I recommend to all travellers to stay in hyve Hostel

Miinukset: Nothing everything is perfect

Plussat: Last minute change of plans due to train cancellations meant overnight stay in Basel. Managed to book and arrange late check in (after staff had left for the evening) whilst travelling on train - instructions for collecting my key etc were sent by e-mail and were clear and compete. Had to leave before breakfast to catch next train - all worked out perfectly - Thank you!

Plussat: Nothing besides the location

Miinukset: I had the absolute worst experience ever! I would never, not in a 100 hundred years recommend this place to anyone. I was arriving quite late, but didn’t think this was an issue as my reservation mentioned you could check-in 24/7. I got to the front door, but it was locked. There was a note that I should have received an email with an entrance code, so I went on their guest Wifi, but unfortunately no email. (The email only came through the day after... yay!) What I did find was another email of the reception to let me know that they charged my credit card. What for?! I wasn’t even there yet!Sure I could’ve guessed it was tourist tax, but still. There was no description, no nothing. There I was. Couldn’t enter and it was midnight. Luckily (?) another hostel guest let me in. Great... but I still had no clue in which room I was. I asked some people, nobody could help me out. “The reception closes at 10:30pm.” I started calling the phone number on the reservation. I called it 4 times, no one answer. Why have a phone number if you’re not planning on answering. Then I found another phone number via Google, same story. Then I left some messages via Facebook. Nothing. Not even the day after. No reply, no phone call back. Nothing! Is this even normal?! Basically if anything ever happens at this place, staff is unreachable and/or refuses to deal with it! Plus, everyone can freely walk in and out, because people let you in anyways?! It then took me another 30min to find someone that actually knew the late check-in keys are kept in the luggage storage. He went in and got my key. Note: this was another hostel guest! All good. I figured: I’m ok, I got inside, I’m in bed, let’s forget about this ordeal. The day after I’m outside all day. I come back at 10:30pm. My key card didn’t work. I couldn’t enter. Again. Same thing all over. Another guest let me in. Tried calling. I gave up after 1 try. Tried my key at my room, nothing. I had to knock until someone let me in. I was actually planning to have a drink, go out. I couldn’t because I couldn’t get back in. This hostel actually ruined my entire Saturday night. What a joke. On top of that, the lady that let me in, told me she had to let another guest in a few days before, because her key card also didn’t work. I’m all for making the world more digital, but please make sure your stuff works and there’s a back-up plan. I don’t think I’ve ever been as pissed as this. Also walls are as thin as paper. And don’t think people care about being quiet after 10pm. Seriously, customer service is unknown and the place is not safe. Do yourself a favor, maybe spend a few bucks more, but go somewhere else. Never coming back here. Update: tried filling a formal complaint through the booking site. Management was again unreachable. - Sorry, these guys are crooks. PLEASE, I beg you, go somewhere else.

Plussat: I love this place, very close to the station, perfect for solo travellers passing by.

Miinukset: Nothing in particular.

Plussat: Close to the train station and the room has terrace.