| maanantaina | 07:00 - 18:00 |
| tiistaina | 07:00 - 18:00 |
| keskiviikkona | 07:00 - 18:00 |
| torstaina | 07:00 - 18:00 |
| perjantaina | 07:00 - 18:00 |
| lauantaina | 09:00 - 18:00 |
| sunnuntaina | 09:00 - 13:00 |
Plussat: Yes
Miinukset: I signed up for a compact car, but they didn't have one.
Plussat: Great car, clean and new
Miinukset: Very cold in Binghamton,and no snow brush in the car
was told "Syracuse" hadn't sent them yet"
Needed to brush off the car w/my gloved hand. Not ideal especially in upstate NY with the snow.
| maanantaina | 10:00 - 18:00 |
| tiistaina | 10:00 - 18:00 |
| keskiviikkona | 10:00 - 18:00 |
| torstaina | 10:00 - 18:00 |
| perjantaina | 10:00 - 18:00 |
| lauantaina | 10:00 - 15:00 |
| sunnuntaina | 10:00 - 15:00 |
Plussat: The staff was very helpful. Z in Queens was particularly nice and made our drop off quick easy and something we will do again.
Miinukset: We wanted to drive from our upstate home to JFK and it was an economic and convenient option. It was exactly what we wanted and at a great price too.
Plussat: THE WAY HERTZ HANDLED THE TIRE PROBLEM WE HAD. THE PEOPLE AT THE VESTAL NY FACILITY WERE FRIENDLY AND VERY HELPFUL.
Miinukset: THE DROPING OFF THE CAR AT THE SYRACUSE AIRPORT WAS A TOTAL NIGHTMARE. AND I STILL DON'T KNOW IF EVERYTHING IS OK
Tendent at pickup was very rude
Plussat: The car was great and the drop off was seemless and the guy was nice and helpful!
Miinukset: The tendent when J went to pick up my car was extremely rude and I felt like she did not want to be there. She was not helpful and very condescending. Does not take debit cards even though, on the website, it said that they do take debit cards
Miinukset: The drop off at the terminal procedure. Didn't know whether there was a shuttle bus, or how to get to the terminal once we drop the car off.
Miinukset: I didn't like the way the employee at the Hertz Counter at Binghamton Hertz Airport treated me. He seemed disgusted that I had rented "the cheapest car that money can buy", as he stated with a total look of disdain on his face. The car that I was told would be a Nissan Sentra or a Chevrolet turned out to be a KIA - tiny.
It was a terrible trip.
Fast and friendly
Plussat: The person who helped us was wonderful and the rental vehicle was so comfortable.
Miinukset: Nothing- everything was great
Plussat: The staff was very helpful. Z in Queens was particularly nice and made our drop off quick easy and something we will do again.
Miinukset: We wanted to drive from our upstate home to JFK and it was an economic and convenient option. It was exactly what we wanted and at a great price too.
Fast and friendly
Plussat: The person who helped us was wonderful and the rental vehicle was so comfortable.
Miinukset: Nothing- everything was great
Tendent at pickup was very rude
Plussat: The car was great and the drop off was seemless and the guy was nice and helpful!
Miinukset: The tendent when J went to pick up my car was extremely rude and I felt like she did not want to be there. She was not helpful and very condescending. Does not take debit cards even though, on the website, it said that they do take debit cards
Miinukset: The drop off at the terminal procedure. Didn't know whether there was a shuttle bus, or how to get to the terminal once we drop the car off.
Plussat: THE WAY HERTZ HANDLED THE TIRE PROBLEM WE HAD. THE PEOPLE AT THE VESTAL NY FACILITY WERE FRIENDLY AND VERY HELPFUL.
Miinukset: THE DROPING OFF THE CAR AT THE SYRACUSE AIRPORT WAS A TOTAL NIGHTMARE. AND I STILL DON'T KNOW IF EVERYTHING IS OK
Miinukset: I didn't like the way the employee at the Hertz Counter at Binghamton Hertz Airport treated me. He seemed disgusted that I had rented "the cheapest car that money can buy", as he stated with a total look of disdain on his face. The car that I was told would be a Nissan Sentra or a Chevrolet turned out to be a KIA - tiny.
It was a terrible trip.
| maanantaina | 07:00 - 18:00 |
| tiistaina | 07:00 - 18:00 |
| keskiviikkona | 07:00 - 18:00 |
| torstaina | 07:00 - 18:00 |
| perjantaina | 07:00 - 18:00 |
| lauantaina | 09:00 - 13:00 |
| sunnuntaina | 09:00 - 18:00 |
Plussat: Quick and easy service
Not a good experience
Plussat: The rental agency was listed as being 'in terminal'.
Miinukset: When I went to the Budget counter, they were closed and sign directed me to go to Avis counter with one agent and a line of people. When I finally got my car, I went out to find it was covered with at least 6" of snow on the entire car and all around the car. I went back to the counter and complained and then they sent someone out who cleaned only the windows, but not the roof nor the hood or trunk. Once I started driving, the snow fell from the roof into the rear window, blocking my view. I had no equipment to clean snow off a car and I wasn't dressed for such. Also, because the car was covered with snow, it was impossible to assess the vehicle for existing damage prior to my acceptance of the vehicle. When I went to drop off the car, the desk was closed with sign staying to record the mileage and drop the key into a lock box. Since it was raining hard and would take at least 5-8 minutes to go back into the rain to research the milage, I didn't do it. Also, there were no available empty spaces in the section of the lot that was listed as 'Budget', so I parked it in a Hertz parking spot, since no one was there to direct me in any way.
Awesome
Plussat: Nice clean fast reliable
Miinukset: Nice staff work until mid night
Plussat: Quick. Easy. Flawless rental.
Miinukset: Car smelled of cigarette smoke. My fault for taking, because I'm certain Budget would have remedied the problem with an exchange. Was pressed for time.
Simple and easy at Binghamton Airport
Plussat: No lines a the rental counter. Associate was pleasant and efficient. We were on our way in minutes.
Miinukset: The windows and mirrors were streaky making it hard to see out in bright sunlight.
Plussat: friendly and helpful
Just ok
Plussat: Service agent was friendly.
Miinukset: Car was dirty inside. Had not been cleaned from prior renter.
Watch out for Budget's criminal refueling costs
Plussat: Agent's at pick-up and drop off were nice.
Miinukset: When I dropped off my car, I informed the agent I forgot to top off the tank. She told me it was ok and they would charge me an additional $13.99 for driving under 75 miles. When I checked my credit card statement, there was an additional $45 on the bill. I called Budget to get a correction and was told "I'm sorry you got bad information" and that they charge $9.98 a gallon; so 4 gallons cost me $40. What a rip off! Gas down the street was $2.16 at the time. I will never use Budget again and will advise other not to as well!
Plussat: Servicio rápido y fácil.
Impresionante
Plussat: Agradable limpio rápido fiable
Miinukset: Trabajo personal agradable hasta medianoche
Plussat: Rápido. Fácil. Alquiler impecable.
Miinukset: El coche olía a humo de cigarrillos. Mi culpa por tomar, porque estoy seguro de que el presupuesto habría remediado el problema con un intercambio. Se presionó por tiempo.
Sencillo y fácil en el aeropuerto de Binghamton
Plussat: No hay colas en el mostrador de alquiler. El asociado era agradable y eficiente. Estábamos en camino en minutos.
Miinukset: Las ventanas y los espejos estaban manchados, lo que hacía difícil ver a la luz del sol.
Plussat: Quick and easy service
Awesome
Plussat: Nice clean fast reliable
Miinukset: Nice staff work until mid night
Simple and easy at Binghamton Airport
Plussat: No lines a the rental counter. Associate was pleasant and efficient. We were on our way in minutes.
Miinukset: The windows and mirrors were streaky making it hard to see out in bright sunlight.
Plussat: friendly and helpful
Plussat: Servicio rápido y fácil.
Impresionante
Plussat: Agradable limpio rápido fiable
Miinukset: Trabajo personal agradable hasta medianoche
Sencillo y fácil en el aeropuerto de Binghamton
Plussat: No hay colas en el mostrador de alquiler. El asociado era agradable y eficiente. Estábamos en camino en minutos.
Miinukset: Las ventanas y los espejos estaban manchados, lo que hacía difícil ver a la luz del sol.
Plussat: Quick. Easy. Flawless rental.
Miinukset: Car smelled of cigarette smoke. My fault for taking, because I'm certain Budget would have remedied the problem with an exchange. Was pressed for time.
Plussat: Rápido. Fácil. Alquiler impecable.
Miinukset: El coche olía a humo de cigarrillos. Mi culpa por tomar, porque estoy seguro de que el presupuesto habría remediado el problema con un intercambio. Se presionó por tiempo.
Not a good experience
Plussat: The rental agency was listed as being 'in terminal'.
Miinukset: When I went to the Budget counter, they were closed and sign directed me to go to Avis counter with one agent and a line of people. When I finally got my car, I went out to find it was covered with at least 6" of snow on the entire car and all around the car. I went back to the counter and complained and then they sent someone out who cleaned only the windows, but not the roof nor the hood or trunk. Once I started driving, the snow fell from the roof into the rear window, blocking my view. I had no equipment to clean snow off a car and I wasn't dressed for such. Also, because the car was covered with snow, it was impossible to assess the vehicle for existing damage prior to my acceptance of the vehicle. When I went to drop off the car, the desk was closed with sign staying to record the mileage and drop the key into a lock box. Since it was raining hard and would take at least 5-8 minutes to go back into the rain to research the milage, I didn't do it. Also, there were no available empty spaces in the section of the lot that was listed as 'Budget', so I parked it in a Hertz parking spot, since no one was there to direct me in any way.
Just ok
Plussat: Service agent was friendly.
Miinukset: Car was dirty inside. Had not been cleaned from prior renter.
Watch out for Budget's criminal refueling costs
Plussat: Agent's at pick-up and drop off were nice.
Miinukset: When I dropped off my car, I informed the agent I forgot to top off the tank. She told me it was ok and they would charge me an additional $13.99 for driving under 75 miles. When I checked my credit card statement, there was an additional $45 on the bill. I called Budget to get a correction and was told "I'm sorry you got bad information" and that they charge $9.98 a gallon; so 4 gallons cost me $40. What a rip off! Gas down the street was $2.16 at the time. I will never use Budget again and will advise other not to as well!