Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
Siirry pääsisältöön
Autovuokraamot kohteessa Syracuse Hancock Intl lentokenttä ja niiden arvostelut
Rankattu nro 1
National
Parhaat arvostelut
8,8 Erinomainen (2 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
National arvostelua
Autonvuokrauksen sijainnit
National
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 844 370 9183
Kaikki National arvostelut
National arvostelut: Syracuse Hancock Intl lentokenttä
Rankattu nro 2
Hertz
8,5 Erinomainen (14 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
Hertz arvostelua
Autonvuokrauksen sijainnit
Hertz
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Bl
+1 315 455 2498
Kaikki Hertz arvostelut
Hertz arvostelut: Syracuse Hancock Intl lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
10,0
very accommodating
Plussat: After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!
arvostelut:
-
10,0
A plus service
Plussat: The ease of pick up and returns.
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: Comfortable little car with some nice acessories. I would rent that size again.
Miinukset: Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.
arvostelut:
-
9,6
Plussat: Friendly staff. On site vehicle. Quick service on pick up and return
arvostelut:
-
2,0
Bad
Miinukset: Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.
arvostelut:
-
2,0
Late flight
Miinukset: Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.
arvostelut:
-
10,0
Carol was awesome!
Plussat: Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.
Miinukset: Nothing.
arvostelut:
-
8,0
Easy rental chevy sonics no Bueno
Plussat: Pickup and dropoff was fast and friendly
Miinukset: Car was beat hard transmission slipped and screamed the entire trip driving it gently
arvostelut:
-
10,0
very accommodating
Plussat: After I got re-routed to a different airport, my 24-year-old son had to pick up our car instead. I was worried because I thought you had to be 25 to rent. There was a small fee associated with it, but he was able to pick up our car with no problems, last minute. Thank you!
arvostelut:
-
10,0
A plus service
Plussat: The ease of pick up and returns.
Miinukset: Nothing
arvostelut:
-
10,0
Plussat: Comfortable little car with some nice acessories. I would rent that size again.
Miinukset: Did not like the color. Black showed a lot of dirt. Do not like the gas feature of when the car is idling and turns off car to conserve gas.
arvostelut:
-
9,6
Plussat: Friendly staff. On site vehicle. Quick service on pick up and return
arvostelut:
-
10,0
Carol was awesome!
Plussat: Carol, the receptionist in Syracuse at pick-up was phenomenal! Engaging, knowledgeable and helpful. Rate was incredible and size of car for the metal class was great. Maybe the best rental car experience I have had.
Miinukset: Nothing.
arvostelut:
-
2,0
Bad
Miinukset: Did not mention details for each service cost. I ended up with a $1000 bill for only a-week rent.
arvostelut:
-
2,0
Late flight
Miinukset: Our flight was delayed by over an hour and by the time we landed the rental counter was closed. I was unable to contact them due to the fact that I followed the rules by turning my cell phone off once the cabin door was closed. I feel that hertz should ensure all flights are in prior to closing. I call customer service and told it was completely my fault and I was left stranded over 60 miles from final destination. I was only told to get a hotel room and wait til morning. This would all have cost me more money that I was not willing to spend. I will never rent from hertz again even as a last resort.
arvostelut:
Rankattu nro 3
Budget
8,1 Erinomainen (41 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
Budget arvostelua
Autonvuokrauksen sijainnit
Budget
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 315 455 8287
Kaikki Budget arvostelut
Budget arvostelut: Syracuse Hancock Intl lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,0
Can’t reach customer service by phone
Plussat: Friendly at checkout with a nice car and easy access for rental and return.
Miinukset: Tried for an hour to reach customer service and finally gave up after the runaround.
arvostelut:
-
6,8
Miinukset: Pick-up in the airport which was a mess due to reconstruction was confusing.
arvostelut:
-
3,6
Car reeked of cigarette smoke.
Plussat: The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.
Miinukset: Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.
arvostelut:
-
2,0
Trying to charge me more than reserved price
Miinukset: They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating
arvostelut:
-
10,0
Plussat: great counter person at both pick up and express drop off. very friendly and professional.
arvostelut:
-
2,0
Never again
Miinukset: Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.
arvostelut:
-
10,0
Very easy pick up and drop off
Plussat: The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.
arvostelut:
-
8,0
Plussat: Quick.
Miinukset: It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.
arvostelut:
-
10,0
Easy with great service at Syracuse airport.
Plussat: Easy with polite good service
arvostelut:
-
10,0
Funeral for my Mom
Plussat: This time Budget was perfect!!! As it always has been in the past in Syracuse Airport!!! But in Indiana last October they took me for a ride with the bill!!! Hundreds of dollars over my bill!!! That place in Columbus Indiana I will NEVER USE THEM AGAIN!!!! THIEVES!!!
arvostelut:
-
10,0
Great value rental.
Plussat: Excellent price, friendly service, convenient pick-up and drop- off only 50 mete from the terminal, free upgrade - what's not to like.
Miinukset: Nothing. The best rental experience of my life!
arvostelut:
-
6,4
Miinukset: Pickup counter was understaffed. Literally every other counter was empty except for the avis/budget. Budget counter was closed for no reason.
arvostelut:
-
10,0
Plussat: great counter person at both pick up and express drop off. very friendly and professional.
arvostelut:
-
10,0
Very easy pick up and drop off
Plussat: The pick up and drop off was so fast. I’ve never experienced such fast car rental transactions.
arvostelut:
-
10,0
Easy with great service at Syracuse airport.
Plussat: Easy with polite good service
arvostelut:
-
10,0
Funeral for my Mom
Plussat: This time Budget was perfect!!! As it always has been in the past in Syracuse Airport!!! But in Indiana last October they took me for a ride with the bill!!! Hundreds of dollars over my bill!!! That place in Columbus Indiana I will NEVER USE THEM AGAIN!!!! THIEVES!!!
arvostelut:
-
10,0
Great value rental.
Plussat: Excellent price, friendly service, convenient pick-up and drop- off only 50 mete from the terminal, free upgrade - what's not to like.
Miinukset: Nothing. The best rental experience of my life!
arvostelut:
-
8,0
Can’t reach customer service by phone
Plussat: Friendly at checkout with a nice car and easy access for rental and return.
Miinukset: Tried for an hour to reach customer service and finally gave up after the runaround.
arvostelut:
-
6,8
Miinukset: Pick-up in the airport which was a mess due to reconstruction was confusing.
arvostelut:
-
8,0
Plussat: Quick.
Miinukset: It wasn't clear where to go to get the car. There was no explanation of the cars features, and no examination to make sure it was free of dents, etc. I would have liked a little more hands-on support.
arvostelut:
-
3,6
Car reeked of cigarette smoke.
Plussat: The folks at the counter were most helpful. We had to walk a ways to find the car. It was 11 pm, we had flown across the country. We were exhausted, hungry and we still had to find our way to the hotel.
Miinukset: Had we not been so tired and hungry and if it hadn’t been so late, we would have walked back to the rental car area and exchanged our car. The car reeked of cigarette smoke the entire 3 days we had it, even though we drove with the windows open when possible and ran the fan. It was awful. And the car had many scratches and dings, which we photographed before leaving the garage. It was a very bad experience.
arvostelut:
-
2,0
Trying to charge me more than reserved price
Miinukset: They are trying to charge me an extra $20 for gas. I showed them the receipt for gas and they still billed me for gas. Very frustrating
arvostelut:
-
2,0
Never again
Miinukset: Horrible customer service. Wouldn’t replace windshield wipers on defective blades and we had to drive through lake effect snow the entire time. Tried to turn it in, spent hours with customer service, all lies and no follow through. Never rent with Budget.
arvostelut:
-
6,4
Miinukset: Pickup counter was understaffed. Literally every other counter was empty except for the avis/budget. Budget counter was closed for no reason.
arvostelut:
Rankattu nro 4
Avis
7,8 Hyvä (28 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
Avis arvostelua
Autonvuokrauksen sijainnit
Avis
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Boulevard
+1 315 455 9601
Kaikki Avis arvostelut
Avis arvostelut: Syracuse Hancock Intl lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
10,0
Plussat: STAFF WAS VERY FRIENDLY AND HELPFUL.
arvostelut:
-
8,0
Plussat: Easy pick up and drop off
Miinukset: Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.
arvostelut:
-
6,0
Syracuse was fine, DCA was awful
Plussat: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
Miinukset: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
arvostelut:
-
8,4
Plussat: The Pick/up was delightful and the help we got via phone and than in person was magnificent.
Miinukset: Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.
arvostelut:
-
2,0
Worst rental ever
Plussat: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible
arvostelut:
-
9,6
Miinukset: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled
arvostelut:
-
9,6
Great service
Plussat: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!
arvostelut:
-
7,6
Windows
Plussat: The vehicle is nice and comfortable. Other than the comments below it was a good experience.
Miinukset: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.
arvostelut:
-
5,2
Deliberately hidden large fees, and fuel consumpti
Miinukset: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.
arvostelut:
-
10,0
Great Option for Syracuse to Ithaca
Plussat: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.
arvostelut:
-
10,0
Plussat: STAFF WAS VERY FRIENDLY AND HELPFUL.
arvostelut:
-
9,6
Miinukset: After I filled tank they still tried to charge me and when I picked the vehicle up it wasn't filled
arvostelut:
-
9,6
Great service
Plussat: I really appreciate that the staff in Syracuse stayed late to wait for our delayed flight. Super service!!!
arvostelut:
-
10,0
Great Option for Syracuse to Ithaca
Plussat: Best option to get from the Syracuse Airport to Ithaca when you don't have a ride. It is so much for convenient and affordable than the car service and limited bus schedule.
arvostelut:
-
8,0
Plussat: Easy pick up and drop off
Miinukset: Bugs not completely cleaned from windshield and candy (3 M and Ms) on floor along side the passenger seat.
arvostelut:
-
8,4
Plussat: The Pick/up was delightful and the help we got via phone and than in person was magnificent.
Miinukset: Person who took the keys and handled the drop off was at best rude but more important incompetent and in every aspect the opposite of the service received at pick-up.
arvostelut:
-
7,6
Windows
Plussat: The vehicle is nice and comfortable. Other than the comments below it was a good experience.
Miinukset: The windows looked like they were cleaned with an old rag. The night we picked it up it was rainy and we couldn't see very well. stopped at a restaurant and used water and paper towels to make it where we were gping.
arvostelut:
-
6,0
Syracuse was fine, DCA was awful
Plussat: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
Miinukset: Dropping off in Syracuse was fine. Picking up at DCA, I encountered the worst service I've ever dealt with.
arvostelut:
-
2,0
Worst rental ever
Plussat: This car smelled bad and drove worse. It made more noise than the bed in a hotel that rents by the hour. Terrible
arvostelut:
-
5,2
Deliberately hidden large fees, and fuel consumpti
Miinukset: - They over-estimated fuel consumption and billed me excessively, or did not give a clear estimation method. - Airport tax ($40) was labeled deliberately obscurely and not included in initial offer totals. - Agressive upselling to higher models was tasteless and crass.
arvostelut:
Rankattu nro 5
Alamo
7,6 Hyvä (14 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
Alamo arvostelua
Autonvuokrauksen sijainnit
Alamo
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 844 370 9182
Kaikki Alamo arvostelut
Alamo arvostelut: Syracuse Hancock Intl lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,4
Miinukset: The car smelled of smoke and had stains on the seats.
arvostelut:
-
9,2
Overall good job
Plussat: Upgrade my car to SUV
Miinukset: Price of suv
arvostelut:
-
5,2
Plussat: Good car Good gas mileage
Miinukset: Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!
arvostelut:
-
10,0
Plussat: no hassle
arvostelut:
-
6,8
Hoping for a better experience next time
Plussat: The price was much more affordable than Hertz's car rental for a driver under 21 years of age, although a little excessive.
Miinukset: The car was parked very close to a car on the left, which made it very difficult for me to get into the car initially. The car was not clean when I first entered it. The steering wheel was oily and there were crumbs from food on the floor and under the emergency brake. The windshield wipers had some sort of sticky residue under the rubber, not allowing me to properly wipe my windshields. Visibility was low during my road trip, making driving somewhat dangerous.
arvostelut:
-
2,0
The whole dealing was a mess
Miinukset: I got no help from u to correct the problem poor service
arvostelut:
-
6,4
Miinukset: The car smelled of smoke and had stains on the seats.
arvostelut:
-
5,2
Plussat: Good car Good gas mileage
Miinukset: Drop off was terrible. Persons in garage were pushy and grabbed my keys and locked the car as soon as I arrived. Asked them THREE TIMES NOT TO LOCK THE Car UNTIL I GOT MY TGHINGS OUT!!! But they did anyway and said they did not. They had the keys so it was not me who locked it. Seemed like they just wanted to grab the car and not give me time to exit Just a bums rush!!
arvostelut:
-
2,0
The whole dealing was a mess
Miinukset: I got no help from u to correct the problem poor service
arvostelut:
Rankattu nro 6
Payless
7,3 Hyvä (36 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
Payless arvostelua
Autonvuokrauksen sijainnit
Payless
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 315 455 6406
Kaikki Payless arvostelut
Payless arvostelut: Syracuse Hancock Intl lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
6,4
Plussat: Staff was great.
Miinukset: Car was dirty, inside & out.
arvostelut:
-
6,0
Miinukset: Purchased insurance but never got the confirmation for insurance I had to purchase twice
arvostelut:
-
2,0
Miinukset: Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again
arvostelut:
-
10,0
Got a great rate for Syracuse which is ridiculously expensive
Plussat: Ease of booking and price
Miinukset: Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.
arvostelut:
-
6,8
Payless in Syracuse
Miinukset: Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!
arvostelut:
-
10,0
Great Service - helpful folks
Plussat: For the first time ever I forgot to refill the car before returning it. I was running super late to my flight, and they were completely understanding. I expected to pay the fee for refilling, but they were extremely understanding and realized that I only used a few gallons of fuel - they charged me the pump price instead of the fee. Extremely thoughtful - will definitely rent from them again!!
Miinukset: I don't have a bad thing to say. I was a little disappointed that I paid twice for insurance, once through a third party during the booking, and another when I arrived. I wish it was all together - but that's it.
arvostelut:
-
2,0
Miinukset: Was not able to make a change to my reservation. Very poor.
arvostelut:
-
10,0
Totally Customer-Oriented!
Plussat: service; doing best to meet my need and beyond. May and her colleague rocked!
Miinukset: NA!
arvostelut:
-
7,6
Great price. Ok service.
Plussat: The women at the pick up counter in Syracuse was great.
Miinukset: The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.
arvostelut:
-
9,2
Plussat: They. Upgraded us to a suv for very little extra
arvostelut:
-
8,4
Confused about fill up conditions
Plussat: Excellent price / cleanliness of car was good
Miinukset: I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way
arvostelut:
-
8,0
Plussat: Good value for the money
Miinukset: When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....
arvostelut:
-
10,0
Got a great rate for Syracuse which is ridiculously expensive
Plussat: Ease of booking and price
Miinukset: Syracuse airport is torn up and extremely hard to navigate - not Kayak's fault but a really bad experience for travelers there.
arvostelut:
-
10,0
Great Service - helpful folks
Plussat: For the first time ever I forgot to refill the car before returning it. I was running super late to my flight, and they were completely understanding. I expected to pay the fee for refilling, but they were extremely understanding and realized that I only used a few gallons of fuel - they charged me the pump price instead of the fee. Extremely thoughtful - will definitely rent from them again!!
Miinukset: I don't have a bad thing to say. I was a little disappointed that I paid twice for insurance, once through a third party during the booking, and another when I arrived. I wish it was all together - but that's it.
arvostelut:
-
10,0
Totally Customer-Oriented!
Plussat: service; doing best to meet my need and beyond. May and her colleague rocked!
Miinukset: NA!
arvostelut:
-
9,2
Plussat: They. Upgraded us to a suv for very little extra
arvostelut:
-
6,8
Payless in Syracuse
Miinukset: Don't bother calling the pickup phone number because they will never answer. Just try to figure out where they've been moved to due the the construction in the airport! Also the EZ Pass did Not work!
arvostelut:
-
7,6
Great price. Ok service.
Plussat: The women at the pick up counter in Syracuse was great.
Miinukset: The instructions in the email had you first call a number that no one answers. I called the national number as opposed to the local one and the customer service representative did not think the Syracuse airport existed nor did he know about the instructions in the email to call the local number Car trunk had trash in it from a previous renter and the car smelled of smoke. Perhaps you have to pay extra for a non-smoking car but I was not aware. No one was at the counter for the return nor answered the phone.
arvostelut:
-
8,4
Confused about fill up conditions
Plussat: Excellent price / cleanliness of car was good
Miinukset: I did not like that we were told the tank would be full. However when we drove the car not even a smile it had dropped quite a bit on the gas gauge. We were told that when we bring the car back to have the gas tank filled or as close as possible. The people who previously used it didn't fill the tank all the way
arvostelut:
-
8,0
Plussat: Good value for the money
Miinukset: When I went to pick up the car, the employee handling the counter told me numerous personal stories that made the whole experience roughly 20 minutes longer than it needed to be. She would stop processing paperwork to tell me personal stories....
arvostelut:
-
6,4
Plussat: Staff was great.
Miinukset: Car was dirty, inside & out.
arvostelut:
-
6,0
Miinukset: Purchased insurance but never got the confirmation for insurance I had to purchase twice
arvostelut:
-
2,0
Miinukset: Please don’t use this company. I got to the airport in Syracuse and it turns out they don’t function on saturdays. I ended up booking with Avis. I will run the other way if I ever hear of this car rental company again
arvostelut:
-
2,0
Miinukset: Was not able to make a change to my reservation. Very poor.
arvostelut:
Rankattu nro 7
Dollar
7,2 Hyvä (20 arvostelua)
1 sijainti kentällä Syracuse Hancock Intl lentokenttä
╳
Dollar arvostelua
Autonvuokrauksen sijainnit
Dollar
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 866 434 2226
Kaikki Dollar arvostelut
Dollar arvostelut: Syracuse Hancock Intl lentokenttä
Viimeaikaiset arvostelut
- Kaikki arvostelut
- Positiivinen
- Neutraali
- Negatiivinen
-
8,8
Plussat: Mini van was comfortable. Pick up staff was nice but seemed overwhelmed by the number of customers and lack of vehicles to fulfill the reservations. Drop off was very easy and staff was nice.
Miinukset: When I arrived to pick up the mini van I reserved, I was told there were no vans available but I could have a Yukon. I specifically reserved a van because I had 6 people & needed easy access to the 3rd row. The agent did go get a van but I had to wait a 1/2 hour as she had to go off site for it.
arvostelut:
-
8,0
Plussat: Quick drop off
arvostelut:
-
6,0
Plussat: The vehicle was in good repair and drove well.
Miinukset: The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.
arvostelut:
-
10,0
I love dollar
Plussat: They are so nice
Miinukset: Nothing
arvostelut:
-
6,8
Upselling Caution
Plussat: Clean car
Miinukset: Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.
arvostelut:
-
3,6
Ripped off
Plussat: The customer service representative was polite and tried to help us.
Miinukset: I had reserved an economy car for $133 but when we got to the counter we were told they had no economy cars so for that price all they had were 15 passenger van!!!! We had to pay $67 more for a car!!!!!!
arvostelut:
-
8,8
Plussat: Quick processing, friendly staff, clean car, convenient location.
Miinukset: A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.
arvostelut:
-
6,0
Buyer beware!!
Miinukset: My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.
arvostelut:
-
8,8
Plussat: pick up and drop off right at the airport
Miinukset: waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".
arvostelut:
-
5,2
Watch out for unwanted "Trip saver": 4.99/day extra
Plussat: Staff were polite (but lied)
Miinukset: When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)
arvostelut:
-
5,6
Miinukset: They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.
arvostelut:
-
3,6
Bad customer service
Plussat: Carvwas good, pick up is easy
Miinukset: Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent
arvostelut:
-
8,8
Plussat: Mini van was comfortable. Pick up staff was nice but seemed overwhelmed by the number of customers and lack of vehicles to fulfill the reservations. Drop off was very easy and staff was nice.
Miinukset: When I arrived to pick up the mini van I reserved, I was told there were no vans available but I could have a Yukon. I specifically reserved a van because I had 6 people & needed easy access to the 3rd row. The agent did go get a van but I had to wait a 1/2 hour as she had to go off site for it.
arvostelut:
-
10,0
I love dollar
Plussat: They are so nice
Miinukset: Nothing
arvostelut:
-
8,8
Plussat: Quick processing, friendly staff, clean car, convenient location.
Miinukset: A little pushy trying upsell insurance and such when checking in. No one at the parking lot when I dropped off the car.
arvostelut:
-
8,8
Plussat: pick up and drop off right at the airport
Miinukset: waiting in line to drop off car. Car did not have a gas cap and no one told me when I picked it up so I wanted to report when I dropped it off so as not to get charged for it. I had to wait in line and when I got to the counter the girl said very matter of tact, "oh those cars don't have a gas cap".
arvostelut:
-
8,0
Plussat: Quick drop off
arvostelut:
-
6,8
Upselling Caution
Plussat: Clean car
Miinukset: Know what you want before getting to the counter as they will try to up sell you on everything from a bigger car to insurances, GPS, Gasoline and phone chargers. If you prepaid the Alliance insurance, they will push hard to get you to cancel (they have the phone number handy) that and take theirs. “Ours is a better deal, Alliance will still impact your car insurance, all we need is a police report”. Don’t know if that is true or not so be prepared, do your homework and stick to your guns.
arvostelut:
-
6,0
Plussat: The vehicle was in good repair and drove well.
Miinukset: The vehicle I reserved was not available and the one that I was provided as a replacement was smaller and less comfortable for my family. I also discovered a croissant in a plastic container and a lighter underneath the drivers seat. Otherwise the vehicle seemed to be clean.
arvostelut:
-
3,6
Ripped off
Plussat: The customer service representative was polite and tried to help us.
Miinukset: I had reserved an economy car for $133 but when we got to the counter we were told they had no economy cars so for that price all they had were 15 passenger van!!!! We had to pay $67 more for a car!!!!!!
arvostelut:
-
6,0
Buyer beware!!
Miinukset: My key broke with normal use in the ignition over 4 days and I was charged $300 for it!!! I will be disputing this.
arvostelut:
-
5,2
Watch out for unwanted "Trip saver": 4.99/day extra
Plussat: Staff were polite (but lied)
Miinukset: When I queried the $20 increased charge over the quoted price at the counter I was told it was the "franchise fee". When I had time to look more closely I saw that "Tripsaver @$4.99" per day had been added without asking me if I wanted it (I didn't, I have AAA) I called the franchise and the lie was repeated - evectivly blaming KAYAK for not quoting the right price (in fact KAYAK's quote was accurate)
arvostelut:
-
5,6
Miinukset: They tried to stick me with an 11-seater van, and had to pay extra to get a more reasonable economy car/sedan. This was not transparent to me when I made the reservation.
arvostelut:
-
3,6
Bad customer service
Plussat: Carvwas good, pick up is easy
Miinukset: Franchise fee was added. The mobile oil was not changed. There was no water in wipers. Insurance rate was high. Extremely poor service. Difficult to locate car in the garage because no sign was posted. Over all, the service was poor, not comfortable in taking car on rent
arvostelut:
╳
Autonvuokrauksen sijainnit
Enterprise
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 833 813 5267
╳
Autonvuokrauksen sijainnit
Sunnycars
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Colonel Elieen Collins Blvd
╳
Autonvuokrauksen sijainnit
Thrifty
Liikkeet kentällä Syracuse Hancock Intl lentokenttä
1000 Col Eileen Collins Blvd
+1 315 455 1001
Vuokraa auto Syracuse Hancock Intl lentokenttä - katso liikkeet kartalta
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