Broadbeach hotellia

Plussat: Everything. Close to restaurants, beach, and just across the road from casino. Comfortable bed, clean rooms.

Miinukset: Only one BBQ area

Plussat: The apartment was great - it's hard to find unique rooms these days in a world of studios and suites. Sure it's got some solid 80's decor but I'll take that over clostrophobic dog boxes every time

Miinukset: The bed was a bit of a let down - if you're using penthouse in the description then it should have a decent mattress minimum.

Plussat: Location to party and casino

Miinukset: Traffic and crowds

Plussat: The staff was very accommodating and friendly, fast after hours check-in, nearby beach and huge kitchen.

Plussat: Clean, very accessible to everything and friendly service

Plussat: The location was perfect for shopping and going to Dracula's. The unit was clean and spacious. The kitchen was well stocked. Comfortable beds and no noise from other units.

Miinukset: The main bedroom window let in a lot of outside traffic noise.

Plussat: Very central to everything. Great location

Miinukset: There was no cafe down stairs to have breakfast or coffee

Plussat: Awesome location, was close to everything. Great for families.

Miinukset: The sofa in the 2 bedroom ocean view apartment was uncomfortable.

Plussat: Love it, consider it my second home

Miinukset: Had to leave lol

Plussat: We were delighted and very grateful to be upgraded to a superb suite. We were sorry our stay was so short.

Miinukset: Service in the Chinese restaurant was absurdly rushed.... whilst the food was excellent, our experience was very disappointing.

Plussat: Quality bed linen and towels. Comfy bed. Room excellent standard. Minibar selection good. Iron works and is clean. Hair dryer quality & power a 2* in a 5* hotel. Great location, staff friendly, helpful and competent. Clean room. Good shower pressure. Good air con.

Miinukset: Some hotel food outlets not up to the standard of the hotel, need better chefs. Buffet food excellent but chaotic layout when a lot of guests. Ran out of glasses and plates when buffet full. Food quarter restaurant 6/10, harvest buffet 8/10, cucina Vivo 8/10, pool food 4/10. Cafe 5/10. Way too many bathroom amenities given over stay.

Plussat: Fantastic place. Would definitely stay again.

Plussat: Beds. Room was comfortable.

Miinukset: Pool staff rude. Took too long to be served.

Plussat: Great spot, great amenities

Miinukset: No it is wonderful

Plussat: I like the location

Miinukset: The breakfast was a little disappointing. Smoothies were warm. Too many children handling food and putting it back after touching it

Plussat: The corner room was beautiful. Within walking distance to restaurants and the beach. We loved everything. Thank you very much for the birthday surprise. Will definitely return.

Miinukset: Nothing negative

Plussat: Staff were very helpful to a solo traveller

Miinukset: Pancake maker at breakfast only did one at a time - queue was too long waiting

Plussat: Modern room, extra comfy bed, beautiful en-suite

Plussat: Everything in one place didn't have leave hotel for anything

Miinukset: No

Plussat: Loved everything

Miinukset: Loved it

Plussat: Location is great. Close to the beach restaurants shopping and public transport. Also great view

Miinukset: The pool decking too slippery when wet and not enough tanning chairs for most people

Plussat: Location and oceanfront were outstanding. Good sized accommodation. Staff very friendly and helpful

Miinukset: Air conditioning didn't feel like it was working. Still warm in apartment when on lowest cool setting. Microwave too high for me to see into & shower head attachment up too high for me to reach/adjust. No power in shower either but I guess its saving water so that's ok.

Plussat: Perfect location

Miinukset: Nothing

Plussat: Great location, close to transport, staff helpfull

Miinukset: Need better aircon to cope in summer humidity

Plussat: View and pool

Miinukset: Terrible toilet smell throughout the apartment

Plussat: Great little pool, nice large living room

Miinukset: No air-conditioning in the bedrooms, was a really really hot day and the fans were not helping much. Was on the top floor and I found it hard trying to get my suitcase up and down

Plussat: Location was excellent to shops and public transport

Plussat: The location was good. Walking distance to restaurants and parks.

Miinukset: Very noisy. Our room was right behind the service station and McDonald's. And close to the main room. Noisy neighbours.

Plussat: The property manager are very friendly and helpful. My room was clean and very spacey. I stayed 2bed room accommodation with nice balcony ( you can smoke! ) over looking at pool. Very convenient location to beach, Pacific fair, public transport and casino. Good for family holiday

Plussat: The property was well located, very clean & great value for money

Miinukset: Nothing

Plussat: Everything to love, nothing to hate!.. Fay and her darling are the perfect hosts. Location is prime.. Will stay there again when visiting the GC

Miinukset: Everything to love, nothing to hate!

Plussat: Very convenient location, and given how close to everything, remarkably quiet. Pleasant block, in immaculate condition, and our spacious apartment the same; on-site managers could not have been nicer. Swimming pool a fantastic facility. Really hard to fault.

Miinukset: A few things missing from our apartment, but on reporting to management, immediately remedied. Quite a few stairs, and no lift. We had a ground floor apartment, so not really a problem.

Plussat: Excellent location

Miinukset: The property is very tired and in need of repair The lack of cleaning both the apartment itself and the communal facilities

Plussat: Location

Miinukset: Lots of broken things in the very expensive unit

Plussat: The location was good with the pool and spa.

Miinukset: When talking to staff at signing in could smell the alcohol from far, asked for the location of parking as there was no sign one staff asked to show us and he kept saying no I don’t want to.. not professional at all... also the pic of the apartment seems like very new apartment but when you go it’s actually very old and some of the balcony doors couldn’t even lock.. it was supposed to have beach view but only could see a little part of the beach from corner of one balcony

Plussat: Central location with a secure car park made life easy. Walking distance to the main shops and beach. While the apartment was a little dated, it was clean and comfortable, with a full kitchen and laundry. Swimming pool etc was great. Staff was very friendly and the view was awesome. We had a fantastic stay.

Plussat: Location close to everything.Great team running the Capricornia Sue and Bruce were always helpful . Good secure underground parking. Beautiful balcony views of the ocean.

Miinukset: Just the beds were a bit soft and uncomfortable the only small complaint.

Plussat: Loved the bright open spacious unit with a fantastic huge kitchen bench for entertaining and beautiful views to the beach! Our kids loved the the pool and spa, tennis courts and ping pong table! Just a short stroll from the beach, restaurants and shops and a gorgeous park we spent quite a bit of time on directly across the road. Fantastic family destination - would highly recommend!

Plussat: the location was awesome . did not see much of the staff at all.only two toilet rolls so had to go to supermarket to get more as. not alot for a week long stay for 4 people. staff seemed nice

Plussat: Good location and very spacious, self- contained apartment. Bathrooms were roomy and reasonably clean. Washer and dryer were handy and worked well - clothes horse and pegs were appreciated. Kitchen supplies were plentiful and clean.

Miinukset: Could have been cleaner - there was sand on the shelves in the built in wardrobes and on the couch. The floors felt a bit dirty/sticky. Corners in the bathroom had accumulated dust/dirt, which was ok, but noticeable. Would have been good to have a spare roll of toilet paper and bin bag. The second bedroom needs an aircon and a better window blind or curtain as the sun shines through brightly very early in the morning (kids were unable to sleep in). Controls for lights/fans/aircons were broken or confusing to use.

Plussat: Good location close to Broadbeach mall and shops, spacious comfortable units and very clean and quiet. Good value for money and friendly management.

Plussat: Everything, amazing place they go out of their way to help beautiful apartments, perfect A+++++++, thanku soo much! Best location walking distance to tram, bus, beach, pasfic fair, oasis,

Miinukset: cant find any faults

Plussat: Location

Miinukset: Didn't expect it was a little outdated

Plussat: This property represented the brand name wonderfully. The room was clean and the bed comfortable as I've experienced at all of the properties. Gentleman at front desk Raj is the consummate professional who was very knowledgable on both the property and the area, I expect that he'll be in management training program in the near future.

Miinukset: I have no complaints to report.

Plussat: breakfast was yummy with lots of options but we waited so long to be seated and to be offered tea or coffee.

Miinukset: n/a

Plussat: In room dining service was very good. I liked the idea how Sofitel is joined on to Oasis shopping centre. Shopping centre had many food options, across the road from the Surf lifeguard beach, public transport, and Star Casino. So I found many things to do with my time, and I will be back to Sofitel.

Miinukset: I found the air-conditioning way cold while waiting for lift, but that is me, I don't think it bothered other people, at all.

Plussat: Location

Miinukset: Expensive

Plussat: The concierge and all staff were very helpful and professional, the pools, the river views and the location.

Miinukset: Needs a freshen up and not quite a 5 star luxurious Sofitel experience you'd expect. The Hotel is a little tired and I have stayed in nicer Sofitels.

Plussat: Everything exceeded my expectations, staff were very professional and always had a smile on their face, food was delicious, room was spotless and above all, the attention to detail to everything. The moment you enter the hotel, the vibrant colours through gorgeous paintings and the smell just makes you relax and feel happy.. Thanks Sofitel !!

Miinukset: Nil

Plussat: Ideal location close to restaurants and shopping

Plussat: Very clean

Miinukset: Not much staff around

Miinukset: The pool is too small for the complex. However this is a minor thing. Everything else was superb. Leisure

Plussat: Very clean and large 2 bedroom apartments with two bathrooms, perfect for a family, we would definitely come back!!

Plussat: The amount of beds was great. It was within walking distance to the beach and other great places.

Miinukset: The shower flooded upstairs. Most of the cupboards and table tops were unclean. The BBQ was dirty. The staff were unprofessional and a bit rude. When I asked for more toilet paper I was told that I should’ve brought my own. Even tho there was no spare toilet paper.

Plussat: The apartment is nice and Morden.

Miinukset: It would be better if the pool and the floor would more clean.

Plussat: The unit was roomy and the aircon worked great!

Miinukset: There were a few things broken (hubby had to fix the shower door first thing with a screw driver) blind slats were missing in bedroom, so no privacy in the master bedroom. Lots of cracked and broken bits of floor and wall. Range hood broken

Plussat: Good location, friendly hosts.

Miinukset: Bit too pricey

Plussat: The location was good. The female manager was very welcoming but was outweighed by the poor attitude of the male owner/manager. The showers had plenty of hot water and had very good water pressure.

Miinukset: I have never witnessed dirtier curtains. Every time I had to touch them I had to wash the white residue off my hands. The work tops were poor where water had got underneath and caused the worktops to become springy. The air conditioner worked but due to poor positioning it pumped heat onto the balcony rendering it uncomfortable to sit on. The ceiling lights and fans turned themselves on and off which is very incovenient in the middle of the night. The reclining leather couch was both broken and the dirtiest I have ever witnessed. Advertised as free wifi, the wifi did not reach in the bedrooms and was limited to 1Gb per day - not much use with 2 teenagers, it was also horribly erratic The chairs on the rear balcony were rotten to the point were one collapsed when we sat on it, the excuse given was that the rear balconies are seldom used.

Plussat: Had a great time great location would defiantly go back

Plussat: Location fantastic, walk to beach, shops, restaurants, convention centre and Casino. Short drive to Pacific Fair. Room was very good size and comfortable. Everything you could need in the kitchen, balcony overlooking the park was nice. Pool was good. Staff efficient and pleasant.

Miinukset: Parking was difficult with allocated places already being used.

Plussat: The cot was bent and uncomfortable was the only disappoint.

Plussat: Location great

Miinukset: Floors and balcony not clean. Admittedly a lot of bushfire smoke but interior floors not clean and fortunately the unit had a mop and bucket that we had to use

Plussat: In the heart of broadbeach across the road from casino and short walk to pacific fair. Close to beach and restaurants. Spacious large apartment good cooking amenties. Big balcony.

Miinukset: Air conditioning motors located on balcony right near my head in master bedroom. Extremely noisey this really affected my stay as they couldn’t be turned off and I was unable to sleep. Pity because it was a great apartment!

Plussat: Close to everything nice rooms

Miinukset: Over looking ugly roofs

Plussat: The bed and the couch in room 27 was quite bad - need to be replaced.

Plussat: We have been staying at a place on the Gold Coast for 17 years and decided to have a change. We didn’t want 5 star we wanted a family friendly place that was affordable to allow us more to spend on actual activities. We were super impressed and will definitely be back. Even after travelling over here for years I still look at the reviews and worry about trying new places. However the Markham Court was Great value for money, close to the beach and shops and definitely Clean. They also had a great pool and bbq area which had everything there ready to go so was great for us and both were cleaned daily. The managers were helpful and friendly and I wouldn’t hesitate recommending this place in the future for families. We hope to be back soon.

Plussat: Good location

Miinukset: The WiFi very slow, most could used it.

Plussat: The location and staff...

Miinukset: One thing i would change in that apartment would be remove the bed in onsuite from that wall as every time the toilet in other bathroom was flashed it was loud through the wall ...

Plussat: The unit was clean and spacious. The layout was great and the main bedroom was lovely. It is a short walk to the beach, shops and restaurants so there was no need to drive.

Miinukset: The two bedrooms at the back of the unit (facing west) were unbearably hot. Our children had to sleep in the lounge room. I would not stay there again in summer. The kitchen implements were minimal and the crockery was mismatched.

Plussat: location

Miinukset: the outdated room

Miinukset: The kids were very hot and the fans did not do much in their rooms

Plussat: Lovely pool and grounds and fantastic location

Miinukset: stained carpets, very uncomfortable beds, terrible couch, lack of ventilation in bedrooms. dishwasher was broken. old saucepans and frypans

Plussat: The Victoria Square Apartments were amazing, the rooms were huge, staff attentive and polite, location was spot on!!! Highly recommend and will definitely be back.

Plussat: Fantastic location, great restaurants and kids loved the park and beach

Miinukset: Nothing

Plussat: Location is amazing, close to the beach, shops, food and supermarket.

Miinukset: No AC in the bedrooms, only the living room Interior and furnishings getting a bit dated

Plussat: Location is fantastic. beds comfortable.

Miinukset: Air conditioning in bedrooms would be great. The shower heads are atrocious and would do well with being replaced.

Plussat: Location excellent

Miinukset: Room not ready at check in Wifi cost extra and only worked in 1 room TV in bedroom didn’t work Very outdated

Plussat: Great location. Well equipped with everything you need..even bathtub.

Plussat: Dated bathrooms

Miinukset: Bathroom shower needs updating as does the kitchen

Miinukset: The staff is very nice, The rooms is very dirty, especially the kitchen, the most disgusting was the washing machine, clumps of dust everywhere. All my kids yelling at the time when they saw the place. Not happy about it.

Plussat: The pool was amazing

Miinukset: There wasn’t any aircon in the bedrooms.

Plussat: Location pool and bbq area

Miinukset: Bathrooms needed to be updated

Plussat: Pool area and play area for kids

Miinukset: Bins at front gate no urgency from staff to move them to allow residents cars enter bins Sat at entry most of the day also blocking parking area for checking in parking

Plussat: The pool facilities are good although they are a little uncared for and require some attention. The location is good. We booked this property having stayed 5 yrs ago but we’re bitterly disappointed that the quality this time around was so poor.

Miinukset: Firstly, NO WIFI!!!!!!!!! I mean, it’s 2020

Plussat: Location and multiple rooms was great

Miinukset: Fridge was broken and the dishwasher wasn’t great. Could have used more plates, dish washing liquid and a vacuum to hell with cleaning up.

Plussat: Good secure complex,excellent location.

Miinukset: Extremely grubby, tight parking,staff could have been a bit more helpful, expensive Wi-Fi,poor maintenance,not fully air conditioned,blocked drains, dryer full of lint.

Plussat: Pool was great for kids. Location was grear

Miinukset: Resort is very tired and apartments are even more so. Desperately needs a facelift and very expensive for what we got. Requested early check in 6 months in advance to no avail after arriving on a 7am floght

Plussat: location, staff, layout of apartment

Miinukset: bit noisy with kids and pool was too busy but that was pre xmas timing

Plussat: Location, room layout

Miinukset: Having to pay for WiFi, Room not serviced unless stay > 8 days

Plussat: Location

Miinukset: Dated Not clean Didn’t change towels or clean the bins stayed for 2 bights

Plussat: Staff were friendly and polite and the location was just right but we paid 0ver $3700 for our weeks stay and it certainly didn't represent value for money.

Miinukset: Sun streams through windows at 5 am. There are no blackout blinds, just cheap ones. Carpets were filthy. Furniture was tired and damaged. Taking a $200 dollar bond is a joke, there isn't anything worth $200 in the apartment. Only sheets on the bed, no doonahs or blankets and the blankets in the wardrobe are filthy and stained. The kitchen exhaust hood was broken. In fact there were so many things that needed replacing. The sauna, when it was working was in the indoor pool area which was always occupied by what looked like underage, unsupervised children resulting in a deafening cacophony of noise. This area should be adults only. We have stayed in various Mantra properties around Australia and never stayed in a property this bad. We will not be returning and we are thinking of cancelling our next booking in Maloolabah in April, we do not want to stay in anywhere resembling this experience.

Plussat: Large

Miinukset: Pool on busy corner- no atmosphere. Loud street noise every morning - building not constructed with much noise dampening.

Plussat: Very friendly and honest staffs, great location, the kids love the swimming pools and sauna room :)

Plussat: The location was great, the apartment was very spacious, clean & comfortable. Liam on the front desk was very friendly, attentive and helpful.

Miinukset: Several members of staff on the front desk were unfriendly and extremely unhelpful. The dishwasher in our apartment didn't work, which we reported repeatedly to no avail. The pool looked & felt a bit murky with so many people in it. Only being able to get 2 room keys per family is very inconvenient.

Plussat: Location was good and pool was nice & clean

Miinukset: TV reception was quiet poor & internet at times. Shower was disgusting with mould but everything else was neat & tidy. The sofa bed was ripped at back rests and was so uncomfortable even for kids to sleep in but at reception check in I was warned better the 2 adults sleep on sofa bed as if my kids broke it by jumping on it, It would cost me $800 to get it replaced even though my much cheaper IKEA sofa bed is way more comfortable. My kids complained they could feel the springs and bars had to put 2 thick blankets under mattress... Also the toilet kept running and had to push the button a couple of times to make it stop. Lastly was only given 1 key for a family to use, after getting frustrated halfway through we had to ask for another key for convenience. I think 2 keys is pretty standard for a family at most places. Lastly hall ways were a bit smelly.. could do with a permanent air freshener in place and basement door in the day to garage was always left open so security doors etc.. was pointless.. as anyone could access the front of our apartment door.

Plussat: Great location, parking great, yes the rooms are tired & could be a little cleaner.. we liked the quietness bbq area great.. I was disappointed on our last day I was looking forward to a swim before leaving though the pool wasn’t open until office hours, good pool & spa to relax bye.

Plussat: Great location. Good aircon.

Miinukset: Staff not very friendly and poor English. Rooms outdated badly, shower was terrible and mouldy, stairs are a nightmare.

Miinukset: Dirty rooms, broken furniture and tv

Plussat: Location was great Short walk to everything in Broadbeach

Miinukset: Nil

Miinukset: No battery in wall clock in #19 Ugly Wall corrosion outside shower Door was unlocked when we arrived and side patio door open. Wifi password did not work. Need better signage to reception

Plussat: Great location, quiet. Nice pool. Pleasant breeze throughout the unit.

Miinukset: Broken clothes dryer. Lots of small cockroaches in the kitchen and bathroom. There was a sign saying pest control was being carried out in the units on the 20th January. No insect screens on any of the windows.

Miinukset: better lighting in bathroom would be great. Could not even see toothpaste on brush.