Brooklyn hotellit Boerum Hill

Plussat: View and the staff

Miinukset: Size of the room... very small.. ((but comfortable))

Plussat: Fitness oriented. peloton Bikes.

Plussat: The staff were very help.

Plussat: Staff very friendly and accommodating.

Miinukset: Can be loud in the hallways at night.

Plussat: Everything

Plussat: Bed was very comfortable Room was very spacious Exercise equipment in the room creative touch

Miinukset: A Swimming pool

Plussat: Location and staff were very helpful

Miinukset: The heater was very loud and wasn't able to get a restful sleep. The heater woke me up every time it went off. I was disappointed to hear that other rooms sounded similar.

Plussat: I like that the property was in a good location.

Miinukset: The staff wasn’t very helpful accommodating me with another room because of the “cleaning smell”?? There was a strong perfume smell in my room when I just got there. I asked if I could change rooms because it wasn’t pleasant and I wasn’t comfortable smelling it all night. An Asian guy was sent up to my room with a cheap air freshener bottle thinking that would defuse the room. I don’t know what type of scent or cleaning products the evenhotel uses, but it’s not very welcoming inside the rooms. My gf and I lit a lemon candle and tried to open the window (which didn’t work) just to air the room out. We managed to get some of the smell out our own. Reasons why I would never stay here again: Customer service - I don’t have it in me to explain. I’am disgusted. Breakfast isn’t free - when booking I wasn’t aware of this. I booked through 3rd party and it didn’t give me anymore information. No microwave - I was not aware of this. I had just came in from a restaurant at 2:30 am in the morning. I was hoping I could warm up my left overs. I asked the front desk about the microwave in the lobby. He said that they don’t have a microwave. He informed me that I could leave the evenhotel, and go to another hotel down the block which was the holiday inn. Not to mention, it was a very cold night, my gf and I just wanted to warm up our food, eat it at the hotel we paid for. We did not feel like stepping back out again. Not wanting to leave the hotel, Nevertheless, we got dressed and headed out to the holiday Inn down the block. Arrived to the holiday inn, I explained my story to the young lady at the first desk. She was very polite and let us use the microwave. We actually had a better experience at the holiday inn, just eating our food and was offered water and drinks. After experiencing great customer service at the holiday inn we dreaded walking back to the evenhotel.

Plussat: Cleanliness, close to subway, sport equipments (yoga).

Miinukset: Small room.

Plussat: Bed was very comfortable. Room was spotless with adequate towels. Staff was pleasant and helpful.

Miinukset: N/A

Plussat: Friendly staff and great location. Nice in room workout equipment.

Miinukset: Bathroom door gives little privacy.

Plussat: Peloton bikes, filtered water, very clean, and very close to some amazing local eats!

Plussat: Location

Plussat: Convenient location

Miinukset: Constant pipe thumping every 30 seconds. Was told they will look into it. Would have thought, given the obvious noise, it would have been done earlier. Assigned a room with a connecting door. Sound proofing was minimal. I could hear everything going on next door. Food was adequate. Most staff ok. Appears it is a travel bus hotel with tour busses frequent. I have stayed in a number of Holiday Inns and this one was below par. A month earlier I stayed in the hotel across the street and would recommend that one. A better experience.

Plussat: Room is clean. They provide me with complimentary late checkout.

Miinukset: No complimentary bottle of water like other hotles.

Plussat: The staff was very helpful and professional. The location was within walking distance of everything I needed.

Plussat: Breakfast was not included but we did eat at the connecting resturant. Good value for money. The premises was clean and staff were efficient.

Miinukset: Bed wasn't comfortable. Multiple check-ins of a number of Asian crew members wearing masks due to the coronavirus was a little scary and unsettling. There were check-ins on Friday, Sat and Sunday Not knowing where their plane was coming from was a little unsettling.

Plussat: The pool is very nice.

Miinukset: The bartender was slow and inattentive. They use those wasteful Keurig machines in the room.

Plussat: The bed was extremely comfortable and the room was very clean.

Miinukset: I was charged twice during check in process. I was able to get the money refunded after 3 days but it inconvenienced me a little.

Miinukset: Room is not clean, Carpet is dirty. AC is very dirty, full of dust and there are even tea bags in AC. AC fan speed cannot be adjusted. The hotel is built right above the subway, it was very noisy because New York subway runs 24 hours.

Plussat: GREAT staff - friendly, efficient, kind, knowledgeable. Clean, with very comfortable beds, nice view, great TV, nice to have a Keurig machine. Will definitely come back!

Miinukset: The tiling to the upper right-hand side of the outside of the shower stall was beginning to fall out/apart, caulking in some spots incomplete and carpet, though vacuumed, needs a good cleaning.

Plussat: great location and friendly staff. Beds were comfortable.

Miinukset: Rooms on small side.

Plussat: The location was great but... the valet employees robbed my vehicle.

Miinukset: The valet at LAZ PARKING at 300 schermerhorn st ransacked my vehicle and stole my money, change and other items i stash for a rainy day. I originally planned on parking on the street but couldn't find parking. I thought my car was safe, it wasn't.

Plussat: Nothin

Miinukset: Yes they have no breakfast the towels had strings hanging the room smelled