Buena Park hotellia

Plussat: Very nice bed...very clean comfortable quiet the shower was awesome and the shampoo and conditioner was a plus...

Miinukset: No microwave.....did you have a jacuzzi?

Miinukset: food too expensive

Plussat: Location is great - close to amusement parks, bars, restaurants.

Miinukset: Quality of TV signal was a bit rough.

Plussat: Clean

Plussat: Super comfy bed and pillows, clean room and really nice staff.

Miinukset: The parking could be better - The lines are painted where some of the spots are extremely small, and others are bigger than average. However, I still enjoyed my stay here and would definitely go back again.

Plussat: IN ROOM COFFEE MAKER IS TERRIBLE,, Have a small coffee maker

Miinukset: coffee maker

Plussat: Location. Across the street from Pirate Adventure dinner. We walked.

Miinukset: Was left a note to feel free and tip. I always tip at end of stay and this was first night

Plussat: Rooms are clean, smells good when you come in.

Miinukset: Hairdryer was broken, and they didn’t have a replacement available. Hairdryer made loud noise when you plugged it in!

Plussat: This is by far the best service I have had at a hotel. From the front desk to the house keeping staff to the café everyone went out of their way for us. I cant see enough of how my wife and I felt but thank you Marriott for hiring such a great staff

Miinukset: NOT AT ALL

Plussat: Staff was very good! Location is great.

Miinukset: We were checked into a half clean room. Restroom was dirty. Bed half made. So disappointed made me feel uncomfortable the rest of the stay. They did remove my parking fees, but only after I was offered something from the conscience stand and I declined. Anyways I believe it would of been a nice stay if the gross original room was not given to us.

Plussat: the rooms were really nice and very homey.

Miinukset: it was too close to the freeway. which means bad traffic.

Plussat: It is so nice and quiet and I couldn’t have asked for nicer people that worked there. They were so professional and helpful. One of my favorite hotels.

Miinukset: Nothing

Plussat: Free breakfast vouchers were provided with our stay.

Miinukset: No microwave in the room

Plussat: Location and cleanliness

Miinukset: It's kind of old

Plussat: We loved that it was right off the freeway and super close to Knotts. The price was fantastic!

Miinukset: N/A

Plussat: The best aspects about the hotel include cleanliness and location.

Miinukset: Work on warmth and actual hospitality. The Hampton Inn will always overshadow your chain--they offer complimentary cookies, coffee/tea at all hours, breakfast, etc. On top of all of that, they have ways to acknowledge and celebrate special occasions.

Plussat: Friendly staff

Miinukset: Nothing

Plussat: I will tell you everything about this Hotel is the way Hotels all should be.

Miinukset: Nothing, this is a gem amounst the rocks.

Plussat: Friendly staff, cleanliness, comfy room

Miinukset: Located at the side of freeway and you can hear the cars sound

Plussat: We liked the cleanliness of our room and the property and the hot tub. The maids did a very good job of making sure our beds were made everyday and we were very appreciative.

Miinukset: The location is a little strange, it’s close to Disneyland but not close enough, and turning in is a little hard to find. It’s also close to many stores but the busy streets and freeways make it hard to get places.

Plussat: The host at the registration desk is always friendly and accommodating.

Plussat: This Hotel property is the best in everything from beginning to end.

Miinukset: nothing

Miinukset: Beds are very hard and uncomfortable!!

Plussat: The price was good. The free shuttle to and from Disneyland was a plus.

Miinukset: The room was not as clean as it should have been. The previous guests had left behind a few things that the housekeeping didn't catch. The food pricing was very high.

Plussat: The price

Plussat: Staff was accommodating.

Miinukset: Not a 3 star hotel. Rooms are old and walls were paper thin. We heard all neighbors and all the hotel staff working outside in the hallway.

Plussat: Good service , room was clean and comfortable

Miinukset: They charge for parking which was $10.. I would think if I am staying there the parking would be free... they didn't disclose that when I was checking out my room

Plussat: FRIENDLY STAFF AND VERY CLEAN.

Miinukset: NO MICROWAVE AND/OR FRIGERATOR

Plussat: I liked that it was close to the theme park. I liked that I didn’t have to pay theme park parking because I had hotel parking.

Miinukset: The bed was uncomfortable, the tub took FOREVER tp drain (gross), and the bathroom sink didn’t have warm or hot water. Only cold.

Plussat: Loved the proximity to the park!!

Miinukset: First night upon check-in we were given an awful room, facing the parking lot. When I asked to switch the girl at the front desk was less than helpful and professional. The next day, however, the staff was accommodating and we moved to a much better room. Overall the rooms were ok. VERY thin walls between rooms. Could hear family next to us. But location is unbeatable and price was good.

Plussat: Great location

Miinukset: Housekeeping didn’t even bother cleaning the room. I requested two empty cups to use for our coffee, since we are not a fan of using the plastic cups. We’re promise it will be send right up since it’s not allowed to walk with it in the lobby. He said it was liability issues which is hard to believe. We never got the cups.

Plussat: Location

Miinukset: Hard uncomfortable beds. Thin walls. Neighbors argued all night. Hotel needs to be updated, remodeled.

Plussat: Perfect location to Knotts and a fantastic value if you also do Disneyland.

Miinukset: The buffet breakfast should be free with every stay, it's comparable to Hilton, Hyatt and Marriott categories with free breakfast. $17 per person is WAY too high a price point for the generic offerings.

Plussat: Close to Knotts

Miinukset: No free breakfast or parking

Plussat: Room was clean

Miinukset: The towels must’ve been new, they shed lint all over my body once I got out of the shower. The room smelled weird, like indian food or something. the bed was placed at an odd spot in the room, only an outlet on one side of the bed which sucked /: otherwise it was a decent stay!

Plussat: Always ready to help.

Plussat: Close to everything

Miinukset: Didn’t have refrigerator in the rooms

Plussat: Proximity to Disneyland, overall it was clean

Miinukset: The smell of weed all throughout hotel and people hanging out at night drinking and amoking weed in prking lot

Plussat: Price and location.

Miinukset: We were initially assigned to a room. Upon entering we noticed it smelled like smoke. Also, there were strands of hair on the bed. The mattress was worn. Having stayed here before, we asked for a new room and it was much better.

Plussat: Excellent

Miinukset: Nothing

Plussat: some new room items, but sparce

Miinukset: no vending, too noisy

Plussat: The simplicity

Miinukset: Nothing

Plussat: Staff and the price

Miinukset: There was no little refrigerator or microwave so being there for several days was a challenge.

Plussat: The location was convenient to freeways,the staff was friendly, knowledgeable, and efficient.

Miinukset: Understanding that the hotel is near freeways and amusement parks, the amount of people in the hallway and parking lot at all hours was a bit distracting.

Plussat: Everything I stay there every year.

Plussat: Quiet, clean and was in a good location.

Plussat: Nothing

Miinukset: Worst place I ever EVER stayed at! Our room was hot when we got in. Then when we showered the whole room smelled like boiled eggs. Then our deal breaker was the huge spiders we found. We found one and called to have someone help us they just came and killed it and left. Then in the morning my oldest found one on our towels. 6am we were shaking our things out and packing. They "comped" our parking which I had already been told was free lol.

Plussat: Christine at the front desk gave me great customer service and provided me all Fairfield information as a membership.

Plussat: Its clean!!!

Plussat: Everything about this hotel was great, can't point out one thing in particular.

Plussat: A very nice hotel with comfortable suites with 2 bathrooms. Excellent breakfast options with great pancake, scrambled eggs, coffee and many more. Friendly staff. Complimentary Disney shuttle with timely pick up and drop off. Overall enjoyable stay.

Plussat: Great location. Close to the freeway but not right off of it. Close to Knotts Berry Farm. Staff was very nice and friendly. Free breakfast. Free parking. Located in a good area.

Miinukset: Room was kind of small but we just needed a place to sleep anyway.

Plussat: Room was very comfortable and clean. Wonderful variety for breakfast.

Plussat: Location

Miinukset: Issue with no tv service. Long story short, hotel promised price adjustment, charged full rate, then hotel claimed incident and conversations never happened. Beware aware if you decide to stay, management and staff lack any moral or ethical character.

Miinukset: I was charged $8 per night for parking. I also requested a quiet room and was given next to the elevator. I will not come back to this hotel. I will tell all my friends and relatives not to use your hotel.

Plussat: Organization and layout of hotel

Miinukset: No

Plussat: Location is good. Good for trips to Disney and Knott's. Overall hotel experience was interesting to say the least. Staff rating is for the gentleman who seemed to be head of security, I had a scare with my boarding passes and he got it fixed, thank you!

Miinukset: Rooms not being cleaned. Checked in Saturday and first maid service was Tuesday. Did NOT opt out. Got someone else's hair in my drink from setting it next to the bed, vomited. Had to beg for towels, TP, took out my own trash, not a vacation, was work !!

Plussat: Location was great

Miinukset: Bathroom was small

Plussat: Hotel employee helped out immensely during our trip with multiple reservations and was genuinely friendly and a consummate professional. Hotel employee and everyone else were warm and welcoming, great service. The two room suite was perfect for work as we

Plussat: Location

Miinukset: Dirty mold in tubs stained towels chairs stained etc...

Plussat: The room.

Miinukset: Check in was at 4:00p.m. and our room wasn't ready when we arrived at 4:15p.m. We had an event to get to so we had to leave after the room wasn't readyat 4:30p.m. The hotel extended our check out time to accommodate.

Plussat: Easy check in and helpful staff

Miinukset: No floor carpeting in room.

Miinukset: It is close to freeways so it is awesome for location, but can get a little noisy early in t morning. It didn’t bother us, but could be an issue for some.

Plussat: The location

Miinukset: Everything else Was horrible ... there was no hot water ! The stafff were rude . Horrible horrible

Plussat: The newly remodeled rooms are well thought-out.

Miinukset: The AC/heating was difficult to control. The heating, cooling and fan components were all oversized, but the sensor placement made it either too cold or too hot and always too loud.

Plussat: Location location location next to Knotts Berry Farm

Miinukset: Rooms and furniture need to be remodeled

Plussat: Extra bathroom

Miinukset: Tv didn’t work

Plussat: I liked the check in guy. I loved the breakfast options and that there were eggs and sausages. I loved the bed it was very comfortable. My family enjoyed the spa after many days of walking and playing in Disneyland. The spa which could be bigger doesn't accommodate many people during the colder months. I loved the extra table space and desk chair. The sofa was also comfortable. I loved that the water pressure was amazing and that the water heated up fast with really warm water. Loved all the extra mirrors. This all was for room 157. Enjoyed having microwave and fridge and coffee maker and ironing board and closet space. The hotel is close to amazing food places like pizza hut and a Starbucks. There is lots to do close by and have fun. Loved that it was so easy to get to Disneyland from here less than 15 mins and easy access to Mickey and friends garage. You deal less with Anaheim street traffic.

Miinukset: I didn't like when a staff member turned off the waffle machine while I was fixing a waffle because it happened to hit 9:30 and she needed to take her break or lunch. Breakfast should last up to checkout time most places go to 10:30 or 11am this place ends breakfast way too soon. I didn't like that we had ants in our room coming out of the bathroom floor and joining me in the bathtub. When it was brought up to by the staff the most they were willing to do was give us all purpose cleaner to handle it ourselves. Manager never contacted us. The carpet was dirty and stained. They have some remodeled rooms but we were not put into one. Who knows when the room was last updated. Carpet should have been thrown out ages ago if they can't be bothered to carpet clean. TVs should start to have casting abilities for chromecast because cable really isn't needed and it takes too long to find something good on. People do more Netflix and Disney+ than anything else now. I also believe the tour buses should not be parked up to parking lot exit blocking people's view and making the exit dangerous for people to get in and out of. If a bus leaves the others should be reparked.

Plussat: The location was good.

Miinukset: The room was not very clean. No lamps , it’s either the whole room is lit or in the dark. The chair in the room was filthy. I covered it with towels so we could use it. The desk was missing a drawer and no chair at the desk. The ironing board had no padding. So many things were bad with our stay here. I would not stay there again.

Plussat: Beds and pillows were really comfortable.

Plussat: It was the only hotel in town that wasn't fully booked due to a convention happening at the same time as our visit.

Miinukset: The room was bare minimum. There were no pillows, comforter for the sofa bed in the living room. I had to ask for at least the pillows, and the manager got a couple from a vacant room that was apparently a smoking room. Because as soon as I put my head on the pillow, I could smell the cigarette smoke in all it's glory. My wife actually refused to use the pillow. We had reserved a family suite, so there were actually two bathrooms, but there were no towels in one of them. The bathrooms were clean although didn't look like they were renovated in a while. I will not recommend this place to anyone and will avoid it in my future travels.

Plussat: Friendly and accommodating front desk staff.

Miinukset: None

Plussat: Thwnlrice

Miinukset: The beds were uncomfortable, no hair dryer or shower supplies in the room. Random hairs all over the place, no alarm clock, loud.

Plussat: The rooms are comfortable and in good repairs. The staff are all helpful and pleasant. I honestly have no complaints

Plussat: Outside appearance

Miinukset: Dirty, not enough towels, vending machines were not together. Riff raff outside of motel. Blankets and sheets had cigarette burns. It was awful.

Plussat: Nothing

Miinukset: Everything

Plussat: Everything good except a little noisy from the freeway at night. Near to KBF!

Plussat: the accessible bathroom was great except for that showeing with the door closed causes tge fire alarm.to go off

Miinukset: hot showrr caused a smoke alarm to go off and it was not one that i could reset myself I called the front office 5 times no one answeted the alarm eventually shut itself off but i had to take any further showers with batbroom door open as to not repeat

Plussat: Location was walking distance from a good variety of places to eat

Miinukset: Room was very small and stuffy. I felt claustrophobic the whole time which triggers anxiety. Lots of upstairs noise and shafy

Plussat: They are way to over priced more then most 3 start hotels I've stayed in.i would think they would Excell in customer service or cleaningnes.No they were actually one of the quiet very rude if yr 5 mind late they are threatening you and bugging u not stop.

Miinukset: They are way to over priced more then most 3 start hotels I've stayed in.i would think they would Excell in customer service or cleaningnes.No they were actually one of the quiet very rude if yr 5 mind late they are threatening you and bugging u not stop.

Plussat: Location was convenient to freeway Price was worth it staff was friendly

Miinukset: Cigarette burns in the shower Bed not so comfortable

Plussat: Great value and helpful and pleasant staff. Pet friendly

Miinukset: None

Plussat: Price

Miinukset: None

Plussat: Convenient location

Miinukset: The room smelled of urine and marijuna.

Plussat: Bathroom was very clean

Miinukset: Location is kind of noisy

Plussat: The receptionist- very polite.

Miinukset: It was very dirty. Old furniture.

Miinukset: No elevator to the 2nd floor. The stairwells were unkept and smelly.

Plussat: The upgraded finished were much nicer than expected. It is the nicest of the many motels we have stayed at in the Buena Park, Anaheim, and Fullerton area.

Miinukset: Be aware they charge a $100 deposit regardless if you give a credit card to keep on file.

Miinukset: Stiff pillows and no alarm clock.

Plussat: Location to where we were visiting and the staff. Have stayed here several times over the years and they always remember me and do their best to accommodate my requests.

Plussat: The bathroom

Miinukset: Everything was great

Plussat: Location

Miinukset: Under construction so was loud during the day

Plussat: It’s not to far from where we needed to be

Miinukset: Are room smelt like someone smoked in it and are bath tub was dirty

Plussat: I had requested 2 queen beds, had called the hotel to let them know that we would be checking in late and when we arrived we were given 1 queen bed and I had to sleep on the floor, they did provide extra blankets but I have a bad back and woke up in pain

Miinukset: I had requested 2 queen beds, had called the hotel to let them know that we would be checking in late and when we arrived we were given 1 queen bed and I had to sleep on the floor, they did provide extra blankets but I have a bad back and woke up in pain

Plussat: Extremely friendly staff and great location.

Miinukset: For the money this was everything I expected and more.

Plussat: It was quiet. We had a problem with the toilet & one light. Was taken care of quicklly. I felt safe there

Miinukset: Coffee was terrible. Was expecting a better continental breakfast.

Plussat: good location right across from knotts berry farms.

Miinukset: weird room setup. lights were annoying to turn on and off.

Plussat: Was easy to find good location

Miinukset: People talking loudly at all hrs of the night someone threw a soda at my car in the parking lot

Plussat: It was close to Knott's.

Miinukset: I reserved a King room and upon arrival at 3pm they told me they only had 2 queens and I could have it for the same price. I didn't want 2 queens but had to settle for it. The room was good, but one bed, the sheets were stained with something dark. The noise of the construction was a little annoying when trying to sleep in.

Plussat: Close to events and happenings

Miinukset: Rooms scent(smoke or spices)kinda smell

Plussat: The building and facilities are a bit dated, but the room had new tile floors throughout that made it easy to see that the floors were clean. The small refrigerator and microwave were handy for heating up a simple dinner. The room had a table and two chairs. The motel is located very near to Knott's Berry Farm and there is a Walgreens only a five-minute walk away.

Miinukset: The free breakfast was limited to only muffins and toast, but the muffins were very tasty. The motel does not get the local CBS channel, so we had to watch a playoff game on our computer. (The internet was fine.)

Plussat: The area was great The service was good We were fine after we move to another room

Miinukset: Vanity light did not work The Phone did no work had to move to another room after we settled in

Plussat: It was close to our event. Easy access. Good rates.

Plussat: Bed was really good. Breakfast was great! Friendly staff.

Miinukset: Well I’m not aware of business policies but not being clear about when to sign up for a shuttle and then when someone signed up for a shuttle the evening before for the next morning and wasn’t allowed onto the shuttle because they didn’t wait to sign up the morning of, then I feel that is the worse sort of customer service.

Plussat: I didn’t like anything. The room window was wide open when we arrived, was super noisy, dishes sitting on the dish rack, room was dirty, bathroom door didn’t stay closed only had one dinner plate and no paper towels on the paper towel holder. Tv didn’t work and we were told we had to wait for maintenance. We asked for another room and they said they had none available. We left and asked for a refund. Was told we had to talk to meg the next day. Worst experience ever!

Miinukset: Everything

Plussat: I didn't have any real complaints. Room was clean(no smells), bed was comfortable(4 pillows queen size), TV was limited but I'm not there to watch TV. Bathroom was clean but had been repaired but that didn't affect it's operation. Location was perfect to visit Knott's Berry Farm(5 minute walk). Free WIFI. Complimentary Breakfast was amazing for the price(waffles, fruit, cereal and much more) seating was ample and staff kept room clean. 1st night gift basket was nice to receive. They also provide in the lobby up to 2 complimentary non alcoholic drinks upon check in. Went swimming after a full day at Knott's pool was clean and warm(Oct 3). They also provide a complimentary shuttle to Knott's and Disneyland for free. Staff was even cleaning outside at 11pm Albert was great working at check in. It's not a 5 star resort and doesn't put itself out there as one, however the price to value was great. I'd stay there again for sure

Miinukset: Some road noise but they don't control the trucks driving by.

Plussat: I was pleasantly surprised of how clean the room was. The bed was extremely comfortable. The staff in the breakfast room and house keeping were very pleasant. I would definitely come visit again.

Plussat: Great great location Walgreens across the street.. walking distance to Knott's Berry farm perfect.Great by the price.. I will definitely be staying here again..

Miinukset: the only thing I can honestly say that bugged me. Was you had to go to the office to get your ice from the ice machine that she had a remote control to

Plussat: Clean

Miinukset: Shall parking area...

Plussat: The staff was very knowledgeable and extremely friendly.

Miinukset: The location was loud and busy.

Plussat: Only 15 min away from theme parks - pharmacy in front of the hotel - water park right across the street , good for summer time - Knott’s Berry Farm park right next to the hotel 5 minutes walking don’t even have to pay for parking at the park

Miinukset: No blackout curtains , A lot of sun in the morning :-( . When people is loud in the hallway you can hear everything and can disturb your staying . There is nothing that blocks the noise !

Plussat: It had a heater that worked and kept the room very comfortable

Plussat: It was near everything

Plussat: Close by attractions Staff were nice

Miinukset: We didn’t get into our room until 5:30 pm as they were still cleaning it. Maybe need more staff to get the rooms cleaned on time.

Plussat: Nothing

Miinukset: The night attendant Fernando had the worst customer service I️ had ever seen. He was blatantly being rude cursing at guests and ignored me on purpose. There were bugs in the room and the telephone did not work. The hotel also gives you so many hidden fees it’s not worth the money you might as well pay a little more for somewhere way closer to disneyland.

Plussat: Did not eat breakfast

Plussat: Location

Miinukset: Dirty

Plussat: Great value overall. Was a 5 min walk t o knotss. Great staff . great stay . will be back.

Miinukset: Hotel is sone what dated. Good use a refresher.

Plussat: Convenient

Miinukset: Need upgrading

Plussat: It is close to the park I wanted to go to. It saved me $20 in parking fee at the park.

Miinukset: My door key kept losing it's unlocking ability.

Miinukset: The room was dirty, some stains on my bedsheets, scratch on the mirror, sink in the bathroom was clogged which was disgusting, and the shower curtain stains and discoloration. They told us the window opened but it would not, room was stuffy. NO ELEVATORS!

Plussat: hotel was near knotts and restaurants. very clean.

Plussat: The room was pretty clean and comfortable. The people were friendly and location was great.

Miinukset: There was construction on the second half of the building. Our room was facing the alley and there was drug activity going on with loud music and homeless going through the dumpsters.

Plussat: Clean and great hospitality

Miinukset: The next door room was very loud...

Plussat: The location was great, breakfast can be upgraded other than that it was a good place to rest for the night

Plussat: Nothing

Miinukset: This was beyond the worst stay at a motel yet. First our room was tragic. From the green paint on the wall. Vent in bathroom was missing the cover so it exposed a dusty and I mean bad dusty vent. Hot water was no where near hot. And the power went out so half our stay was with no electricity. Food went bad due to the fridge going out and the fdont desk lady said to not blame them or the staff blame california edison .......I was beyond dissatisfied

Plussat: I liked that there is no carpet on the rooms it feels cleaner

Miinukset: Nothing

Miinukset: Access from road was terrible. Room wasn’t ready on time. Vending machine and ice machine broken. Room itself was very old and shabby. The door didn’t close tightly and did not feel secure. If we weren’t so tired and were more familiar with the location we would have left.

Plussat: Proximity to everything: mall, eateries, groceries, church, etc.

Miinukset: No

Plussat: Location was great. We went to Knott's and it was right down the street. Lots of restaurants in the area. Target is right next to where we stayed which is really convenient!

Miinukset: The structure itself was a little scary, some places were not level etc but it still seemed sturdy and safe to stay

Plussat: Location and price

Miinukset: Hotel needs updates but for the price no complaints

Plussat: The location was the best.

Miinukset: Checking in took over 20 minutes. There were two employees working but there was no sense of urgency.

Plussat: Staff

Miinukset: Elevator was shabby, soda vending machines out of service

Miinukset: The girl accused me of smoking pot in the room when I did no such thing and she kept accusing. The room smelled like trash when I walked in. Very uncomfortable to be accused for something I didn’t do in front of the entire staff and other guests.

Plussat: This was the most nice representative at the corner he asked me my reservation number looked it up done everything really fast he really helped me out a lot for the price and booking it was inexpensive and the rooms where very clean bathrooms where very nice and clean overall everything was great has breakfast for you in the morning by 630 which was wonderful cause my boyfriend has to rush to work was beautiful

Miinukset: Close to freeways have nice store around like target dollar tree to major restaurant and many fast food restaurants if you wanted to do something quick

Plussat: Proximity to family event in Anaheim. Could have stayed at any location within the area. Familiarity with Wyndham properties prompted stay. I have photos to post for review of some of the problems encountered. Not upto the usual Wyndham standard.

Miinukset: Disappointed at the cleanliness surrounding the property. Adjoining trash and litter strewn across parking lot. Met with a laminated list of the cost of everything that will be charged to your room, should there be any marks requiring washing.

Plussat: Value for money. Room was serviced well every day.

Miinukset: First day receptionist was unhelpful but other receptionists helped us with the problem.

Plussat: Nothing . Someone walked into our room in the middle of the night. The pompous incompetent manager offered a 30% discount after a few days for inconvenience defending her crew and little regard for me as a customer I refused and became agitated with her as I want a total refund.. contacted corporate and spoke with customer service about this in a recorded conversation and seven days later a got a thank for your stay with us at Windham hotels instead, really? Have not heard from them since. I have it on rebuttal with my credit card company and will see what happens. In the mean time I’m livid with this company and their inability to take care of business at the push of a key on the computer.

Miinukset: To much noise , next to the Freeway

Miinukset: We were in town for my husbands medical appointment and he decided for us to see a dinner show in the area so I booked online. We arrived about forty minutes before check in so I asked if we could check in a little early and not set in the parking lot to wait, the girl at the desk told me the room wasn’t ready. She checked me in but I had to wait to get the key so we waited in the car until check in time. After finally getting the room key we were horrified by the smell of what seemed to be an odor of wet dog as soon as I opened the door. The first thing I saw was a huge run in the carpet. Keep in mind we waited in the car for the room so I need to use the bathroom.... the seat was up and what I saw was even more horrifying, it was dried urine on the seat. I was discussed to say the least, but then I look over to the tub and it has hair! Yes, those little curly hairs you would never want to see when you pay for a room!! I won’t go into what the outside looked like!! Straight up ghetto!! Don’t bother staying here!

Plussat: Quiet

Miinukset: Rude staff and have bad manners the lady in the front desk is super rude. Manager should fired her since she doesn’t want to listen to customer requests instead she will talk at you back while you’re explaining. I will Never coming back to this hotel.

Plussat: Nice and clean friendly environment good parking spot.

Miinukset: It’s easy to access in room from parking and it’s clean room is big

Plussat: Rooms were quite comfortable

Miinukset: No fresh fruits in the breakfast

Plussat: The price

Plussat: That the room was cozy and you never heard a neighbor. There continetal breakfast was nice but there was room for improvement. I met several different people from d i fferent countys

Plussat: The room was very nice with a comfortable bed, microwave, small refrigerator and coffee maker. The lady that cleaned was so nice and very thorough making sure it met our expectations. The staff on the front desk were also very nice and let us upgrad

Miinukset: Breakfast got so crowded we had to give up our table. It was so nice to have a breakfast, but wished even hard boiled eggs were added. There was an extra pillow but could've used an extra blanket and an extra regular coffee package instead of only.

Plussat: Staff was excellent I do not know the lady name who check me in. She had the most amazing personality she's excellent in her job. She make a guest feel very comfortable. Check out was quick. I will be staying againg thanks for you courtesy. Love that the

Plussat: This is an older hotel, but the room had a great King bed ,fridge, microwave and coffee pot. A complimentary breakfast was provided, including waffle makers

Miinukset: The only negative would be there was no fresh fruit in the breakfast area

Miinukset: Elevator broke had to change room on ground floor. I needed to stay one extra day they said no room they booked

Plussat: Location was great! And it was quiet

Miinukset: No

Plussat: Beds were comfortable and the room was very clean! Definitely would stay again!

Miinukset: Had trouble sleeping heater was so loud it sounded like a chain in a metal trash can rolling down the hill and the TV kept on digitally going out due to bad reception

Plussat: The girl who checked us in at the front desk was so sweet, quick, and efficient! The location is a GREAT location.

Miinukset: The bed was hard as a ROCK. Rooms could use some updating. Pull out coach was thinking and no bedding was on it.

Plussat: The suite was spacious and good breakfast

Miinukset: AC didn't work...had a horrible night it was so hot even my coconut oil melted, poor response time at front desk and house keeping. I asked dor a glass and dor someone to check out the tv cauae it wasn't working...it took them over am hour to respond...and we bad to call again and eventually went to the front desk to ask for help.

Plussat: Other than the experience I had with housekeeping and staff, the hotel was clean and a convenient location for my valentines trip to Disneyland.

Miinukset: Housekeeping will knock on your door multiple times before checking if you had checked out or not. My checkout was at 12pm. Between 10:00-11:00 am they had came by 3 times. I had to open the door yet and tell her that our checkout was at 12pm. I told the front desk at my checkout that I was unhappy being woken up by the pounding on my rooms door. Her response was... “Yha I know that, I don’t know why they do that”. My response was... “Maybe they should be told to go check before knocking on the door”. I was woken up at a panic and felt rushed out of my room hours before checkout. I’m very displeased.

Plussat: Great swimming pool for familys, shelterd. Can walk to every thing. Great breckfast.

Miinukset: My stay there was to short!

Plussat: The location was great and very close to food and stores and the staff is very friendly

Miinukset: We had a lot of little bugs in our room and during our stay they had maintenance done right outside our door that was very loud and when house keeping cleaned they forgot to restock the toilet paper. We would have asked for a different room but we were told they were sold out

Plussat: Courtyard

Miinukset: No phone in the room, tv broken, light possessed, as it kept on blinking, mildew looking grout In the bath tub, air conditioner wouldn’t work.

Plussat: Location

Miinukset: Room was not the cleanest. Sheets were dirty, when asked housekeeping to come change them, they gave us an attitude and did not even respond when I thanked them. Very rude. I spoke with the front desk about it and they only replied sorry.

Plussat: The location was great and the spacious rooms were the best

Miinukset: Tv did not function correctly and the heater thermostat did not work. Its still winter time so the AC should not be the only option to turn on

Plussat: It is a nice and comfy hotel.

Miinukset: Nothing

Plussat: It was really nice and had great accommodations but unfortunately the toilet was clogged and we did not find out until an hour after checking in. We told the front desk who offered to have the handy man unclog it for us and he showed up within 15 min.

Miinukset: After the handy man showed up he left and he never came back only after an hour of waiting to use the restroom my husband complained and we were given another room which smelled like bathroom cleaner but it was so late and disappointing.

Plussat: Quiet

Miinukset: Nope

Plussat: 2 SEPERATE AREAS 2 TVS

Miinukset: NO

Miinukset: Hotel employee was rude got kick out the front desk staff was unprofessional even the manager  police was called

Plussat: Cleanliness and freshness

Miinukset: Lack of a fridge and microwave oven

Plussat: the hotel is very dirty in the bathroom. lights in the room were not working, and they didn't fix even though they were informed.

Miinukset: there was only 1 towel in the bathroom.

Plussat: Room was larger than I thought

Miinukset: They will charge you resort fee without any notice.

Plussat: That it had an elevator

Miinukset: I didn't like having to pay more money to get my room when I got to the place and I didn't like the fact that I could hear a mouse in the wall and I didn't like the fact that my window had tape to keep the cold out but the heater n AC unit worked well

Plussat: It was relatively clean. And the rooms are very spacious. The base room had two queen-size beds. The outside was painted freshly with him last year it appeared. And the price was excellent.

Miinukset: There were no black out curtains. Many of the fixtures were falling out of the walls. The lamp by the bed flickered. And there was a huge gap underneath the door that led light in the room. It may be possible to maintain the room’s temperature.

Miinukset: No

Plussat: Location

Miinukset: The air conditioning was so loud not just consistant sounds but clanking, struggling, heaving sounds and we had no room service for some reason. The 2 stars are 2 too many in my opinion. We were booked for following week nothing changed.

Plussat: price

Miinukset: there are several safety and security issues at this property and I would not stay here again or recommend it to anyone.

Plussat: Very clean and nice sized rooms. Comfy beds, and no Halfway house people living there!

Plussat: Front desk personnel

Miinukset: Dirty stained sheets and cockroaches in room

Plussat: It was so close to Disney and Knott's berry farms.

Miinukset: We stayed for 7 days. 5 of those days no one came in to take out trash. 5th day I had to call for toilet paper cause we ran out. The next day they took all our towels but didn't leave any so we had to call. And the a/c leaked so rug was soaked.

Plussat: The location was very close to the attractions I wanted to visit

Miinukset: The morning breakfast, needed more variety

Miinukset: Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.

Plussat: Clean place... new paint, over all a decent place to sleep.

Miinukset: Front desk person (male) was rude when we asked if we could have a later check out being that we unexpectedly checked in at 4am..and his reply was " well thats not my problem" was just flat out rude. Regular check out was 11am- we only needed a hour being that we had 2 small little ones with us ..he ended up allowing the later check out but was rude about it.

Plussat: Easy to access internet. Clean room. Breakfast was juice, coffee, toast, big oranges, big apples and some bread. Easy to use ice machine. I like this inn.

Plussat: It was close to our destination. Staff was helpful.

Miinukset: Misrepresented on website - pool is extremely small; family suite does not have kitchen facilities only a small microwave and mini-fridge; tubs need resurfacing; carpet was so dirty our feet turned black.

Plussat: The location and the rooms were amazing.

Miinukset: